TATA Capital Complaints & Reviews

Address: 500015

Website: Tata capital employees error

Hello,

I'm mohmed hussain, applied home loan[protected] in your financial institute, as at the time of applying the loan my cibil core was good, and on the first emi the ecs cheque was deposited for an incorrect amount and was not been notified to us. Later when i've got in touch with your executives regarding the provisional certificate, i came to know that there was a due on my loan amount. On speaking to the executive he said that i've to pay the due amount and he will check with his management and get the penalty charges waived of and agreeing to this i've paid the due charges. Now after 18 months when i check my cibil score it has come done to 600 odd score and this was for the pending penalty due since 18 months which was completely your institutions error. When i spoke to executive he said that management has denied to waive the charged and he has forgot to update us on that. So i've paid the penalty amount too.

Now do you think that due to error of your executive and your institution who has submitted 1st wrong ecs cheque, customer should be penalized and most importantly my cibil score has gone for a toss due to your employees negligence. To my knowledge the amount on the ecs cheque is filled by your team and customer is not the one who fills the details. So i can demand an explanation on why my cibil score is held for the error made from your end.

Please can you check this issue and rectify as my i thing you also know how important is a cibil score for an individual. Expecting a proper response that can close this issue and which can improve my cibil score.

For further clarification you can call me on [protected]

Regards,
Mohmed hussain

Jun 2, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

TATA Capital Customer Care's response We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.

May 21, 2017

Nagaraj Dodamani's response Don't take any loans from tata capital
because cheating the customer most worst tatacapital finance

Verified Support

Jul 19, 2017

TATA Capital Customer Care's response Dear Mohmed,

As the above mentioned query has been addressed by our team, we deem the same resolved. Please do let us know in case you need any further assistance. Thank you.

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M

Mohmed Hussain

May 8, 2017

Hello,

I still have not received any call or update from your team. Can you please look in to this issue and help in resolving this..

Regards,

Mohmed Hussain
[protected]

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TATA Capital Customer Care's response, May 8, 2017

Verified Support

Dear Mohmed,

We have initiated action on your query and will resolve it soon. Thank you.

M

Mohmed Hussain

May 29, 2017

Hello,

Can I have an update on this as this has been pending since long. Please resolve this as soon as possible..

Regards,

Mohmed Hussain
[protected]

Reply

TATA Capital Customer Care's response, May 30, 2017

Verified Support

Dear Mohmed,

As communicated, we have initiated action on your query and will resolve it soon. Thank you.

N

Nagaraj Dodamani

May 29, 2017

I complete log on there is no response tatacapital cheating the housing loan customerS loan rate of THE interest not reduced i many time i raised the Rehnquist tatacapital there is no respond

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TATA Capital Customer Care's response, May 30, 2017

Verified Support

Dear Nagraj,

We regret the inconvenience caused. Request you to confirm the product your query is pertaining to along with your registered contact details and our team will get in touch with you shortly.

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Address: 560072

Website: [email protected]

I am having carl loan from tata capital for 180000.Now i already paid at about 50000 and above. On june 1st 2016 i had gone to preclose my account.But manager refused to take the amount as they shifted the office we cannot have any transactions for further week .so plz cum on next week-Due to major bussiness loss and i lost my one of my family member i had to spent for hospital bills i couldnt pay on that time.But now im asking them every month i can pay u 5 to 10 thousand but they r not accepting and harrasing me and my family member everyday. Sp plz ineed ur help for givivng me mo re time to pay this amount. This is my humble request as being a lady maintaining my family due to sudden loss in my bussiness

Jun 2, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

TATA Capital Customer Care's response Dear Manasa, We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query. Thank you.

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M

Mandara Studio

from Bengaluru, Karnataka

May 12, 2017

Dear sir
My car has been seised I am trying to pay but they are not accepting.
From 6 month I am not in my house due to my family problem I have gone to my village.I have closed my shop too.My shop name is mandara studio it is in
kodegahalli circle.If you want u can check in google map.Being in village i am in touch with some of the members in company.i have told them that I am in my village and Iam not able to come after coming Iwill pay the amount
The man that i was in touch was Mr Verabhadra.Verabhadra told me that I have been retired and gave ns Mrs Manjunath number.When I called Manju manju told me to bring your R C Book and car key.24 april 2017 monday I went to the office they collected both rc book and car key and they told after 2 days
you can come back and rc book and key and i will make sure that you will get your car back to you.But when Iwhent on 26 april 2017 their was no correct respose for me l.The casheir told you should go and meet Mr Manjunath whom do you gave the RC book and key.Tanveer collected RC book and key from me.After that they told me we wont give anything not even a car if you want you want your thing come and collect.
When i called toll free number they told you can pay a money so i paid money my money through my acount number.
But now the company is scolding me telling that who told you to pay the amount.We are not going to give your and things.The things ate camera laptop mobile ect.I kindly request you to give back my carmI promise you that every month i will make sure i will pay my amount on time.

Thankyou

Your sincerly.

Car no KA 51 MG 7835.
Loan no [protected].
Amount Transvere
My account number [protected] syndicate.
Transvere number[protected] HFDC bank.

Ref number-IMPS[protected].(30, 000)
Ref number - IMPA[protected].(19, 000)

Add the amount to my loan number.

NOTE- If i have made any mistake i am sorr.I am uneducated.I have taken a cyber help for my message typing.I am sorry for my English.

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TATA Capital Customer Care's response, May 15, 2017

Verified Support

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.

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Address: Jalandhar, Punjab, 144013

Website: TATA CAPITAL & HOUSING FINANCE

I have done settlement to clear my loan in march 2016 they gave me 6 months to clear loan butdue to some reason i was not able to clear it but i already paid more then half amount setteled and after that demonetization announced by govt and i arranged money to pay back and requested to collection manager but now hes not giving any approval i already paid 32 lacs and approx 3 lacs left of settlement but now hes not solving my problem and not clearing our loan and harrasing us my parents are in depression and please solve my problem my loan account nos are 9084299 & 9086445.

May 27, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

TATA Capital Customer Care's response Dear Arashdeep,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Thank you.

May 08, 2017

Updated by Arashdeep1986 ITS ALREADY 2 WEEKS HABE PASSED I DIDN'T GOT REPLY FROM YOUR SIDE. PLEASE REVERT BACK AS SOON AS POSSIBLE.

May 18, 2017

Dhiru kukrety's response Dear Sir/Mam

My self Dhirendra kukrety pls enter my complain.

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A

AKINAPELLI

from Hyderabad, Telangana

Apr 27, 2017

Dear sir,
please find the attached mail id attachments which have replied by you..
Kindly resolve the problems as quickly as possible

thanks and regards
ramesh akinapelli
warangal
[protected]

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D

Dhiru kukrety

from Delhi, Delhi

May 19, 2017

Dear Sir/Mam

My self Dhirendra kukrety my bike has stolen on 15.05.2017. we have financ in Tata capital financial service limited Please note FIR no-0317, SECTOR 5 Gurugaon.So please enter my complain.

Thanks & regards
Dhirendra kukrety

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TATA Capital Customer Care's response, May 19, 2017

Verified Support

Request you to kindly share your contact details for our team to get in touch and assist you with your query.

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Address: Mumbai City, Maharashtra

Website: tatacliq.com

I had ordered a product(Voltas Air conditioner, ) on 2nd of april from tatcliq.com they assured to deliver product in 6-8 working days(snapshot attached) but I have been waiting for 3 weeks and they haven't delivered. I have already made the payment further I have called 5 times but I am always told to wait for 2 days. But I have no update on the product. Nor have I received any call for the extended warranty that is being offered with this product(I texted to the number mentioned on the site within 2 days of purchase). So my warranty is also getting reduced by the days the product is getting delayed. Also they are saying it will take further one week to get the product installed (when i asked them). I am mentally harassed and have to spend the days in the heat. I will be further harassed as they will not send the person to install the A.C on time I know for sure.

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Voltas Customer Care

from Gurgaon, Haryana

Apr 26, 2017

Dear Customer (quantumThinker),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

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Y

Yatana

from Savantvadi, Maharashtra

Apr 30, 2017

They only create hoax, thats it.
I was denied the product, though they repeatedly promised, and they made sure that I do not get the product, because they don't really have it at the cost they were showing.
Took my money for 10 days for God knows what reason.
Black money hoarders, cheaters.
You are doing business in unethical ways and that would really cost you dearly.
I'll make sure that my voice reach to maximum so that my honest efforts dent your business in big way.

Reply

Piyush Katyal's reply, May 16, 2022

They have done the exact same thing with me for a product I have ordered.
Pathetic brand, customer service and policies .
Never gonna open their app ever again in life.

Voltas Customer Care

from Gurgaon, Haryana

May 4, 2017

Dear customer (quantumThinker),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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G

[email protected]

from Unnao, Uttar Pradesh

May 10, 2018

Hi.

I regret to write about the non delivery of my order of Voltas ac.

It was purchased on 27th April 2018. And was shipped from Kolkata to Gandhinagar on 28th April.

Since last update it is lying on blue dart warehouse in aslali ( Ahmedabad) from 3rd may

I have a doubt that either the shipment is damaged or misplaced.

Daily I am calling to your customer care number as well as BlueDart.

But each time they are telling that it will be delivered today.

NOW Please note that you had failed to deliver the item within stipulated time hence refund my amount with in 3 days otherwise I will take legal action against your company.

Regards.

Naresh Garg.

[protected].

[protected].

Email: garg.[protected]@gmail.com
Naresh Garg
[protected] Forwarded message[protected]
From: naresh garg 2018, 11:09
Subject: Non delivery of order number[protected].

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Address: Hyderabad, Andhra Pradesh, 500008

I bought a home which was already in loan from from tata capital. My loan got sanctioned in march last week. The seller came and completed the document formalities to close the previous loan on march 31. As it is a take over loan they should freeze the previous loan as the new loan has been sanctioned and they started charging interest in the new loan account.
But, they did not close the previous loan and informed me on april 13th that previous loan was not closed and asked me to pay 10500 as interest on previous loan which is very unfair. I ended up paying interest twice as they did not close the previous loan. The support we get in their hyderabad office is worst. The sales person mr. Chandrakanth does not know the process at all.

May 30, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2017

TATA Capital Customer Care's response Dear Ravi,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Thank you.

Verified Support

Jul 19, 2017

TATA Capital Customer Care's response Dear Ravi,

As the above mentioned query has been addressed by our team, we deem the same resolved. Please do let us know in case you need any further assistance. Thank you.

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Dear Sir/Madam,
I bought Oppo A57 4G Dual Sim 32 GB (IMEI No.[protected] & [protected]) from Tata Cliq on 21/04/17. I have received different colour and lower quality product. I did complaint for return request same day & next day but costumer care team not solving my problem.they are talking about mobile service center visit, order id is.[protected].Costumer care no is.[protected].I would like to refund.earlier action is requested.

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Address: Mumbai City, Maharashtra

Website: TATA CLIQ

I had ordered four kurtis from TATA CLIQ site and made a online payment of Rs2398/- on 21st Dec 2016. The order for all four kurtis was cancelled and till date I have not been refunded the amount of Rs 1199/-. I have been following up since then with n number of mails with TATA CLIQ and also with my bank but no REFUND till date it four months now and I'm SHOCKED with the kind of service from the TATA GROUP !!!

I want my refund of Rs 1199/- to come through immediately. Tis is such a SHAMEFUL thing to come from TATA GROUP!!!

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Address: Valsad, Gujarat, 396191

I have taken loan from tata capital Rs 41 lac, term 10 yrs loan no 6804799
But insurance given only 3 yrs, after 3 yrs No risk, who will paid loan after 3 yrs, why insurance given 3 yrs ? Insurance Rs 24 lac, I am not accept this policy term and conditions, so please cancel, and give ne NOC,
I have given request to tata capital for policy cancelled,
Thanks and regards
Sahib Borse
[protected]

May 20, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

TATA Capital Customer Care's response Dear Sahib,

Thank you for writing in. We have duly noted the query and our team will get in touch with you the earliest.

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C

chew

from Delhi, Delhi

Apr 24, 2017

Hi, i am chetan arjun dhotre my two wheeler loan not closed at yet
pan-bjypd4617c mob- [protected] mh-12 ku-3948

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TATA Capital Customer Care's response, Apr 24, 2017

Verified Support

Dear Chetan,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Thank you.

TATA Capital Customer Care's response, Apr 24, 2017

Verified Support

Dear Chetan,

Your two wheeler loan has been terminated and we are sending the NO to you.

As the above mentioned query has been addressed by our team, we deem the same resolved. Please do let us know in case you need any further assistance. Thank you.

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Address: Gurgaon, Haryana, 122016

Website: tatacliq.com

I got faulty SIM slot phone. And processed return request. They sent me mail that it has been processed but i did not recivied call topick- product.

When i followed them they said first technical team will call you and then check then they will give them order to pick-up.

They said they will call with 48 hours but they are not giving any complaint number not responding not calling.

This website is totally fake do not buy anything from them. Selling used and faulty products.

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Address: 600082

Dear sir,

I am Vijaya Kumar and i have taken pl of rs.248000 from tata capital against my loan account no.5643651. Paid all my EMI's without any bounce till Jan'2017/
One of the executive officer name mr. Sridharan from the branch of kodambakkam, chennai provide me this loan with fake commitment he has offered this loan amount to me on the benefits of "no forecloser charges".
He commit me that there were no forecloser charges at the time of closing this loan amount after 6 month and misguied me to say documents are old so you need not to worry about the rates of 4.5% foreclosurer charges.
TATA Capital had sent me some email to regarding the foreclosure charges.

I am ready to close this amount with the DD of Rs.1, 90, 931.00/-

Now i am ready to close this loan amount but they are not accepting.

Kindly help me to waive off foreclauser charges and take very strong action against fake commitment.

His name : Sridharan
Contact no. Is: [protected]
Thanks & regards.

P. Vijaya Kumar
Pl no.5643651
Contact no.[protected]

May 29, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

TATA Capital Customer Care's response Dear Vijaya,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Thank you.

Mar 29, 2017

Updated by vijayakumar 1986 I am ready to close this close with the DD amount of Rs.1, 90, 931.00/-
I need my NOC for this loan closure.
My next due date is Apr 07, 2017 before that this issue needs to be resolved.

Verified Support

Apr 24, 2017

TATA Capital Customer Care's response Dear Vijaya,

As the above mentioned query has been addressed by our team, we deem the same resolved. Please do let us know in case you need any further assistance. Thank you.

Jun 16, 2017

Updated by vijayakumar 1986 Hi team this is not got resolved still I am getting SMS that I have to pay my emi received on June 06, 2017.
Dear Customer : Your ECS for Rs. 7028 against contract: 5643651 is returned for the reason Account-Closed . Pls make payment online at www.tatacapital.com or at the nearest Tata Capital service branch.

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Address: Ghaziabad, Uttar Pradesh, 201010

Dear sir,
We have applied to close our home equity loan account no. 3767612 as we have sold mortgaged property.in the mean time we need property documents but your office told us that they had linked another busines as loan accoount no. 6767733 and we have to close this loan too to get property docs cleared from your office. This is really a wrong practice as we had never requested to link this loan with home eqquity loan at an interest of 17.92%.

We want to continue this loan further as per schedule of 24 months. Or tata capital should waive off pre closure charges of this business loan as we are forcely closing this loan as per your advice.

Looking forward to be heard on priority
And get reply within 24 hrs.

Thanks,
G s chauhan

Apr 30, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

TATA Capital Customer Care's response Dear GS Chahan,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Thank you.

Verified Support

Mar 29, 2017

TATA Capital Customer Care's response Dear GS Chauhan,

Both the contract numbers mentioned by you are linked and as already confirmed to you, you need to close both contracts for handing over of original docs.

Please do let us know in case you need any further assistance.

Thank you.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,

I am naveen kumar and i have taken pl of rs.300000 from tata capital against my loan account no.6282681.
Your regional officer name mr. Mahesh singh from the branch of rajendra nager new delhi provide me this loan with fake commitment he has offered this loan amount to me on the benefits of "no forecloser charges".
He commit me that there were no forecloser charges at the time of closing this loan amount after 6 month and misguied me to say documents are old so you need not to worry about the rates of 4.5% foreclosurer charges. He sent me some email to regarding the foreclosure charges.
Now i am ready to close this loan amount but he is not picking my phone nor replying my email too.

Kindly help me to waive off foreclauser charges and take very strong action against fake commitment.

His official mail id is : mahesh. [protected]@tatacapital.com
Contact no. Is: [protected]
Thanks & regards.

Naveen kumar
Pl:6282681
Contact no.[protected]

Apr 22, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

TATA Capital Customer Care's response Dear Naveen,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Thank you.

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Your recovery team don't have any manners to talk with customer...They come with a very attitude and speak with very arrogantly...like we have taken there money...

The loan which I availed is forced me to take by your team with lot of request that time no one gave the information regarding payment recovery..."that our recovery team will come at any time and you will get calls continuous in a day..."

Inspite provided details regarding payment from online mode (pls upgrade your mode of payment via online) still that recovery person was doing argument to us and even he was not try to listen also...
And i[censored]r consumer care is close on Sunday how can the person can come on Sunday without asking...

Very bad treatment and please educate your recovery team to how to speak with customer and not to insult them...

Will not give reference of Tata capital to anyone...

Apr 22, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

TATA Capital Customer Care's response Dear Sir,

We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query. Thank you.

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Sir/mam
Currently i am having one auto loan from tata capital.
I take loan for honda activa 3g
Loan account no - [protected]
Loan emi - 1820
Total emi - 30
Loan start in the month of nov, 2015
I paid total 14emi's without missing a single emi.

I checked my cibil report in the month of jul, 2016
But i didn't get any kind of information about tata capital loan.
They didn't update about loan to my cibil.

Name - kapil

Apr 24, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2017

TATA Capital Customer Care's response Dear Kapil,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Thank you.

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Address: New Delhi, Delhi, 110018

Website: www.tatacapital.com

Hi!

I would like to say that, i took a Car Loan from TATA CAPITAL and my Loan File Number is [protected]. Today on 18th March 2017, I received a call from Tata Capital Recovery Agent from this number 49090746. My two EMI's are due, i had a word with TATA CAPITAL agent on 15th March 2017 and i said that i will Deposit my EMI on 20th March 2017.

Today on 18th March 2017 at 15:13 when i answered his call, he was like "kaha milega apne ghar par ya apni bhen ke ghar par" i was like how come can anyone talk to me like this. Then he said " mein itni himat rakhta hu ki tera loan abhi ke abhi close karwa sakta hun, tu fukra hai ek number ka", this was his wordings. My name is Karamjeet Singh, then he said "TU NAKLI SARDAR HAI". At that point i lost my temper and i told to him "tu mere ghar par hi aja or tujhe btaunga ki mein nakli sardar hun ya asli, tu case ab close hi karde".

This kind of wordings and this kind of behaviour is not at all accepted. I need a written Apologies from TATA CAPITAL then only i will pay my EMI. Otherwise, i will register a complaint against that person on pointing on my RELIGION.

Apr 24, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2017

TATA Capital Customer Care's response Dear Karamjeet,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.

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I have requested for LOD for my reference on 02/21/2017 and they told me to wait until 03/16/2017. That means 25 days for a single document. Until 03/16/2017 i did many calls to customer care and same answer i got that document will be provided on 03/16/2017. But on last date simply they sent email stating my mobile is not reachable and closing this case. This situation is really frustrating me as i didn't get the document, and blamed that mobile is not reachable. iam not sitting in isolated area, i received many calls and from same number i communicated to customer care may times. This is not the right way to treat a customer.

Case: 2546007
My Loan Id : 9577614
Contact number : [protected]

Apr 24, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2017

TATA Capital Customer Care's response Dear Sir,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Thank you.

Verified Support

Mar 24, 2017

TATA Capital Customer Care's response Dear Sir,

As the above mentioned query has been addressed by our team, we deem the same resolved. Please do let us know in case you need any further assistance. Thank you.

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Address: Nellore, Andhra Pradesh, 524004

I bought a product in january and i returned that product, after returning my product i got a sms from tata cliq that your refund is initiated but till now (11 march 2017) my amount is not credited .When called customer support they asked me to send my bank statement, i sent 6 times to tata cliq but till now amount is not refunded .Every time when i call they are telling stories like your problem will be solved within 48 hrs but 2months over.What i have to do now

Mar 11, 2017

Updated by Merlin Margaret I bought a product in january and i returned that product, after returning my product i got a sms from tata cliq that your refund is initiated but till now (11 march 2017) my amount is not credited .When called customer support they asked me to send my bank statement, i sent 6 times to tata cliq but till now amount is not refunded .Every time when i call they are telling stories like your problem will be solved within 48 hrs but 2months over.What i have to do now

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Mohammed Mujeeb Mfm

from Mudigere, Karnataka

Dec 24, 2017

Lenovo k8 note hanging issues handset struck in some stage

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Address: Bangalore, Karnataka, 560037

Hi
i had applied a personal loan around 3 lakh rupees, i had sumitted the rental agreement with own signature by the name of owner who is aware of that, that time Tata capital people didnt check and when the loan is approved and got the DD now they cancelled the loan from there end and asking me for Cancellation charges around 10k, is it not possible to give 10 k any circumstances .

they should inform me first before processing the loan its there end problem not my end why should i give 10 k rupees, now the people are threatening me.

Apr 11, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

TATA Capital Customer Care's response We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query. Thank you.

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premji123

from Pune, Maharashtra

Mar 22, 2017

I have cibil score of 550.Can i get personal loan from this concern.I earn 60000 per month.Can i get loan based on my salry slip?.Kindly provide me with the resolution as soon as possible.If not kindly suggest me some best ways to avail personal loan even if the cibil score is low.Help me as soon as possible

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TATA Capital Customer Care's response, Mar 24, 2017

Verified Support

Dear Premji,

Thank you for writing in. Request you to visit http://bit.ly/2nhbQJh & share your details for quick assistance

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Address: Ghaziabad, Uttar Pradesh, 201014

Website: www.tatacapital.com

Hi Team

I am writing this email to let you guys know what pathetic service you are giving to your customers on Name of Tata ( Leading Indian Brand ) . You Just demolishing the branding of Tata in market

I Applied for home loan from tata capitals and was some queries and issue regarding my loan. Whenever I tried to call your executive who is assigned to me he is so busy he never pick the call and never call me back . And as per my personal and professional limitations i was not able to reach bank directly, so I raised one request against it for asking to decrease rate of interest as per current market rates and assign some other executive to me . And as per my awareness there is a response SLA to my request was 2nd of march 2017 but still bank is not bother to call me or try to communicate me over call and keep going with their pathetic attitude towards customer.

This point of time I want to ask one question .If customer is not able to pay premium on time so he has to pay some interest or fine as a late payment fee so what procedure you guy follow if you are not able to resolve customer query on time.or don't follow anything if you do mistakes ?

Please share escalation matrix with me as earliest else i compel to keep Indian regulatory authorities who are governing on banks for the grievance against bank pathetic behavior

Regards

Afflicted Customer

Apr 10, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

TATA Capital Customer Care's response We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query. Thank you.

May 10, 2017

Updated by ankit.jain818 [protected] is my number . do call me

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Address: 382481

Website: www.tatacliq.com

You can see this picture . It's already return from other customer and that item parcel for me . That's why you not accept this order return . So now this issue is very clear for us.
Also you can see on picture that Month & Year of import is August 2013 (meance before 4 years), As you have sold out dated stock.

previously i have humble request for easy return, But you guys are not supportive, and may be you decided to lost your popularity before it create.
For viral this issue is biased on outdated item shipped and bad packaging still you are avoid product return.I think this is demo Pcs which is put in croma retailer's show room.
For this all, Only responsible person who have call me on Date[protected] At 5:39Pm And still not resolve this issue.

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