TATA Capital Complaints & Reviews

Sir/mam
Currently i am having one auto loan from tata capital.
I take loan for honda activa 3g
Loan account no - [protected]
Loan emi - 1820
Total emi - 30
Loan start in the month of nov, 2015
I paid total 14emi's without missing a single emi.

I checked my cibil report in the month of jul, 2016
But i didn't get any kind of information about tata capital loan.
They didn't update about loan to my cibil.

Name - kapil

Hi!

I would like to say that, i took a Car Loan from TATA CAPITAL and my Loan File Number is [protected]. Today on 18th March 2017, I received a call from Tata Capital Recovery Agent from this number 49090746. My two EMI's are due, i had a word with TATA CAPITAL agent on 15th March 2017 and i said that i will Deposit my EMI on 20th March 2017.

Today on 18th March 2017 at 15:13 when i answered his call, he was like "kaha milega apne ghar par ya apni bhen ke ghar par" i was like how come can anyone talk to me like this. Then he said " mein itni himat rakhta hu ki tera loan abhi ke abhi close karwa sakta hun, tu fukra hai ek number ka", this was his wordings. My name is Karamjeet Singh, then he said "TU NAKLI SARDAR HAI". At that point i lost my temper and i told to him "tu mere ghar par hi aja or tujhe btaunga ki mein nakli sardar hun ya asli, tu case ab close hi karde".

This kind of wordings and this kind of behaviour is not at all accepted. I need a written Apologies from TATA CAPITAL then only i will pay my EMI. Otherwise, i will register a complaint against that person on pointing on my RELIGION.

I have requested for LOD for my reference on 02/21/2017 and they told me to wait until 03/16/2017. That means 25 days for a single document. Until 03/16/2017 i did many calls to customer care and same answer i got that document will be provided on 03/16/2017. But on last date simply they sent email stating my mobile is not reachable and closing this case. This situation is really frustrating me as i didn't get the document, and blamed that mobile is not reachable. iam not sitting in isolated area, i received many calls and from same number i communicated to customer care may times. This is not the right way to treat a customer.

Case: 2546007
My Loan Id : 9577614
Contact number : [protected]

I bought a product in january and i returned that product, after returning my product i got a sms from tata cliq that your refund is initiated but till now (11 march 2017) my amount is not credited .When called customer support they asked me to send my bank statement, i sent 6 times to tata cliq but till now amount is not refunded .Every time when i call they are telling stories like your problem will be solved within 48 hrs but 2months over.What i have to do now

Hi
i had applied a personal loan around 3 lakh rupees, i had sumitted the rental agreement with own signature by the name of owner who is aware of that, that time Tata capital people didnt check and when the loan is approved and got the DD now they cancelled the loan from there end and asking me for Cancellation charges around 10k, is it not possible to give 10 k any circumstances .

they should inform me first before processing the loan its there end problem not my end why should i give 10 k rupees, now the people are threatening me.

Hi Sir/Madam, I have availed a home loan from Tata Capital at ROI 9.90%. However, other banks have reduced the ROI due to reduction in repo rates by RBI. I applied for BT using Axis bank @ 8.50% and got an approval from them in month of February. I applied for Foreclosure Letter and LOD from Tata Capital as that is required for BT. However, Tata Capital is delaying this by changing the resolution dates. I have already called them about 10...

Hi Team

I am writing this email to let you guys know what pathetic service you are giving to your customers on Name of Tata ( Leading Indian Brand ) . You Just demolishing the branding of Tata in market

I Applied for home loan from tata capitals and was some queries and issue regarding my loan. Whenever I tried to call your executive who is assigned to me he is so busy he never pick the call and never call me back . And as per my personal and professional limitations i was not able to reach bank directly, so I raised one request against it for asking to decrease rate of interest as per current market rates and assign some other executive to me . And as per my awareness there is a response SLA to my request was 2nd of march 2017 but still bank is not bother to call me or try to communicate me over call and keep going with their pathetic attitude towards customer.

This point of time I want to ask one question .If customer is not able to pay premium on time so he has to pay some interest or fine as a late payment fee so what procedure you guy follow if you are not able to resolve customer query on time.or don't follow anything if you do mistakes ?

Please share escalation matrix with me as earliest else i compel to keep Indian regulatory authorities who are governing on banks for the grievance against bank pathetic behavior

Regards

Afflicted Customer

You can see this picture . It's already return from other customer and that item parcel for me . That's why you not accept this order return . So now this issue is very clear for us.
Also you can see on picture that Month & Year of import is August 2013 (meance before 4 years), As you have sold out dated stock.

previously i have humble request for easy return, But you guys are not supportive, and may be you decided to lost your popularity before it create.
For viral this issue is biased on outdated item shipped and bad packaging still you are avoid product return.I think this is demo Pcs which is put in croma retailer's show room.
For this all, Only responsible person who have call me on Date[protected] At 5:39Pm And still not resolve this issue.

Hi Concern team Not getting details about emi's details on every month through the email and text messages.
I have purchased LED TV 55 LHS 43 Inch on october 2016, i had given request for ECS facility, but my concern is i am not aware which date ecs will be deduct from my account. 2 months before funds are available at my account, but even though ECS not sent from TATA CAPITAL, this is not my issue right, i should not be keep balance for that.
So kindly send me details of EMI details and ECS date also
Registered Email id - [protected]@gmail.com
Registered contact number : [protected]/[protected].

I am keeping informing that to tata capital org.. if i dont get any details immediately, i am not going to pay any EMI's going forward.

Kindly do the need full.

My self sankar dey order no[protected] this product out of stock so its cancel by tatacliq but not refund my money when i am call tatacliq customer care they are take complain about this issue but amount rs 300 is not credit my account so look at this matter i want to refund my money urgent other wish i take action.

this product is cancel 20/2/2017 but till now is not refund so look this matter & do needfull.

My mother name.. Mrs. Areefa abdul salam sheikh... Railway ritayat pention hai.. Unki pention 9000. Rs hai.. Lekin tata housing fance. Wale ne my mother ko railway working kar rahe hai.. Ye bol kar fance kiya... My name is.. Saif abdulsalam sheikh.. Muze sat me zudke ye loan dhiya.. I am railway working.. My pement par month11000. Rs/-tata capital housing loan. Amout..1159793 rs/- fully advanced loan house fanc. Loan a/c no.9456124... Har months instalment 15200 rs.. Hai... My mother pentionar ko kaise loan mil sakta hai.. Ka?.. Is loan ka year bhad santa hai.. Ka?.. Please kar ke muze jadha % interest karke. Dhene ki
Aur 5000/-rs.. Stalment karke dhene ki kurpa kare... Thank you.. Sir..

Car loan availed from Tata capital & car was not delivered by the dealer. Informed the finance team of the car being not delivered, post which collection team has started harassing me & my fly.
Collection team has gone to the extend of abusing then threatening me to pay the emi, in spite of repeatedly informing every 1 in the auto team.

Siddhesh

Mail : [protected]@rediffmail.com

I have taken Home Loan from TATA CAPITAL 6 yrs. ago as variable reducing interest rate. My Home Loan interest is 11.25 %p.a.. But from nov. 2016 TATA CAPITAL revised its interest rate @ 8.65% p.a..
But till date no corrective action is taken by TATA CAPITAL regarding my Home Laon. TATA CAPITAL is charging same interest rate as on today.
so please help me about my complaint.
so that i can use my right against Tata Capital Home Loan Department.

I had ordered a pair of red tape formal shoes and paid online on the 13th of Jan 2017 an amount of 1700 but the product didn't get delivered for over a month and I called Tata cliq for 15 times regarding the status of the product and asked for the refund. But they are not even refunding the amount.

Tata cliq does not have any update on the product as their logistic team and shipping team are unable to find the product status due to their carelessness.

Kindly help me get the refund back as its been more than a month

My order no is [protected]

My complain no is 2519771
when will you solve the issue?

I registered request for homeloan foreclosure of contract no-9585604
25 days ago and I was given 10th of feb-2017 to get required documents or foreclose statement and I did not get any doc or response from your side
So I had to register complain and complain no was 2519771 and again I was given 16th of Feb 2017 as last date to be resolved
Yet I did not get resolution
Again I called on today morning and I was requested 24-48 hrs to wait

You are making people full and just give time and make to wait

Very shamful service

What should I do?
When will it be resolved??

Dear Team,

I had taken a home loan from Tata Capital in the month of may'2016.

My loan account number is 9651691 and with the name of Sandhya Jayaswal.

My loan was floating.

Home loan interest rate is reduced to 8.6 since month of nov'2016 but still it is not reduced for my loan account.

Please reduce my loan interest rate from 9.45 to 8.6 and also provide the waiver for the period of nov'2016 onwards..

While taking documents i was told will approve for 9 lakh bt with 8.80 % and 4 lakh top up with 9.80%
But when i got sanction letter thats was 6 lakh bt with 8.[protected]@ and 7 lakh top up with 10.80%
8625 processing fees got deducted from my account and after this still executive mr rohit kamble ([protected]) from kalyan branch is asking 10300 rs for govt and notary charges.
I not interested to process my loan i want my processing fees back

Loan account no : 9068200
Loan account no : 9103133

Mail dt 14.02.2017
Dear all @ tata capital.

Refer to your below mail, this is a reminder mail, if i don't get any response from your side within tomorrow i will be forced to escalate this matter to all regulatory authorities including rbi and not limited to national bank.

I am not even feeling like putting a regards to close this mail.

Anyways
Regards
Jatinder singh matharu

From: sme ddr
Sent: friday, february 10, 2017 4:44 am
To: unknown jatinder matharu
Subject: re: fw: fw: case id:[protected]

Dear sir/madam,
Thank you for reaching us at tata capital.
We have already forwarded your request to our resolution team regarding reduction of roi of your home loan account.
(Request number: 2513812). Our resolution team will get back to you till 15/02/2017.

At, tata capital we aim to be recognized for our customer-centricity and high standards of service.
Thank you,
Customer care team
Tata capital housing finance limited.
Toll-free[protected] | [protected]@tatacapital.com
Home loans | auto loans | personal loans | loans against property | wealth management | equity broking | corporate finance | investment banking | private equity credit cards| travel & forex services|
Terms and conditions apply. Loans: all loans at the sole discretion of tata capital financial services limited. Investment services: brought to you by tata securities limited. Registered office: army & navy building, 2nd floor, 148, m. G. Road, fort, mumbai – 400001, telephone:[protected], fax:[protected]. Tata securities limited. Member bombay stock exchange limited. Sebi registration number. Bse cash segment: inb[protected]. Bse derivative segment: inf[protected]. Depository participant of csdl, sebi registration number: in-dp-csdl[protected]. Member national stock exchange of india limited, sebi registration number: inb/f[protected]. Depository participant of nsdl, sebi registration number: in-dp-nsdl[protected]. Arn 0021.

— original message —
From: "jatinder matharu"
Sent: 09/02/2017 11:42 am
To: "[protected]@tatacapital.com", "balakrishna. [protected]@tatacapital.com"
Cc:
Subject: fw: fw: case id:[protected]

Pls respond


Reminder

No information till now the day is almost over.


Your no response is forcing me to escalate this matter to higher regulatory authorities.


I want full credit for what ever amount has been charges excess to me as interest.


Regards

Jatinder singh matharu
+[protected]Uae)
+91 [protected] (India)
From: jatinder matharu
Sent: wednesday, february 8, 2017 4:33 am
To: balakrishna. [protected]@tatacapital.com; [protected]@tatacapital.com
Cc: [protected]@gmail.com
Subject: fw: case id:2446684


Dear mr balakrishna,
Today is 8th feb 2017 and tata capital customer care department has confirmed that the interest rate revision will be done within today.


Sending this mail to you is for making the things happen.

Thanks & regards
Jatinder singh matharu.
From: jatinder matharu
Sent: tuesday, february 7, 2017 10:25 am
To: balakrishna. [protected]@tatacapital.com; customer care; [protected]@gmail.com
Subject: fw: case id:2446684


Reminder


Dear mr balakrishnan,
Can i have update on my below mail, till now there is no reply from tata capital.


Regards

Jatinder singh matharu

From: jatinder matharu
Sent: saturday, february 4, 2017 6:55 am
To: balakrishna. [protected]@tatacapital.com
Cc: [protected]@gmail.com; customer care
Subject: re: case id:2446684

Dear mr kamath,
Please find attached grievance form to below account numbers.


Loan account no : 9068200
Loan account no : 9103133


Appreciate your urgent action.


Kindly acknowledge the receipt of this email.


Regards
Jatinder singh matharu
[protected]

From: jatinder matharu
Sent: saturday, february 4, 2017 6:29 am
To: balakrishna. [protected]@tatacapital.com
Cc: [protected]@gmail.com; customer care
Subject: re: case id:2446684

Dear mr kamath,
Refer to below mail communication and repeated phone calls to your call center, the interest rates for my loan account is still not been reduced i have been charged at 10.75% instead of tchfl showing the current rate as 8.65% - appreciate urgent action in this regards.

Also note that the rate reduction is for quite some time now and there is no impact the below loan accounts, how are you going to provide the difference in credit.

Loan account no : 9068200 & 9103133

Your prompt reply is highly appreciated in this regards.

* all open case has been closed by tchfl without any information or resolution (Your cs team is just following to keep this markings high by closing all the open calls within the time frame as decided by you management but in actual the complaints / queries are not resolved and not even informed to customer for closoure)

* no phone calls as claimed by your cs department.
* even no calls after giving the mobile numbers via email.
* i really don't understand what kind of customer service is this?

Below email was sent to "[protected]@tatacapital.com" on 28th jan 2017 and followup with below mail trail in this email.
"
High importance

Kind attention : customer service,
Kindly send me the loan account statement for below account no's

Account no : 9068200
Account no : 9103133

I would like to have the below information with regards to above loan accounts,
* what interest rate is being charged on my loan account.
* is there any reduction in the loan rate for above account numbers?
* if there is no reduction in loan rate for above account numbers, then provide the reason their off.
* update mobile number to [protected].

The above request has been placed over phone as well some time back, but there is no revert till date - need to know the reason for the same, so as to why the revert was not given on the request placed.
2446674
2446681
2446684 or 2446689

I appreciate your prompt reply with in two working days.

Regards
Jatinder singh matharu"

From: jatinder matharu
Sent: friday, february 3, 2017 2:09 pm
To: customer care
Cc: [protected]@gmail.com
Subject: re: case id:2446684

Reminder
This is the 5th email with no response from your side.

Your early reply is appreciated.

Regards
Jatinder

From: jatinder matharu
Sent: wednesday, february 1, 2017 1:13 pm
To: customer care
Cc: [protected]@gmail.com
Subject: re: case id:2446684


Reminder


No reply till now.
No call till now - call on [protected].


Regards
Jatinder singh matharu.

From: jatinder matharu
Sent: tuesday, january 31, 2017 11:08 am
To: customer care
Cc: [protected]@gmail.com
Subject: re: case id:2446684

Reminder - can somebody respond???

No call still!!!

See below home loan rates from diff banks...

Even tata capital rate is 8.65-8.85%, but you are charging me a very high interest rate.

Tata capital

3.5/5.0 67 users
Details
8.65% - 8.85%
Floating
Up to 0.2%
One time fee
15l - 10crs
10 - 30 years

Name of bank tenure of loan/amount of loan rate of interest
State bank of india for women borrowers for other borrowers 8.50% 8.55%
Icici bank up to 75 lakhs 8.65%
Indian bank upto rs. 75 lakhs above rs. 75 lakhs 9.55% 9.75
Bank of baroda 8.65%


Regards
Jatinder singh matharu

From: jatinder matharu
Sent: monday, january 30, 2017 5:32 pm
To: customer care
Cc: [protected]@gmail.com
Subject: re: case id:2446684

Hi,
I have received the account statements today, but no phone call on the number provided below.

This is a repeated request on interest rate reduction, but no action has been taken from your end, this is forcing me to take some strong step.

Appreciate if this could be resolved within tomorrow.

Regards
Jatinder singh matharu

From: jatinder matharu
Sent: saturday, january 28, 2017 4:12 pm
To: customer care
Subject: re: case id:2446684

Hi,
You can call me at[protected] or you can call my wife at [protected] (Monika matharu).

I would prefer a written email from your end on my queries in my previous email.

Note : [protected] is not under my custody.

Regards
Jatinder singh matharu

From: customer care
Sent: saturday, january 28, 2017 12:46 pm
To: unknown jatinder matharu
Subject: case id:2446684

Dear sir,

With reference to your request for rate reduction, we tried reaching you at your mobile no [protected]/[protected]. But the same is not contactable. We request you provide alternate contact number for communication.
At, tata capital we aim to be recognized for its customer-centricity and high service standards.
If you require any further assistance or details on your loan account or investment products, please feel free to contact us from 9:00am to 07:00pm, monday to saturday at our contact center on[protected] or write to us at [protected]@tatacapital.com.

Please do visit our website www.tatacapital.com for further information on our products & offerings.
Assuring you of our best services at all times to come.

Thank you,

For tata capital housing finance limited

Customer service team

From: customer care
Sent: thursday, february 9, 2017 6:09 am
To: unknown jatinder matharu
Subject: re: fw: case id:[protected]

Dear sir/madam,

Thank you for reaching us at tata capital.

We have already forwarded your request to our resolution team regarding as per your concern.

(Request number: 2514527). Our resolution team will get back to you till 15/02/2017.
At, tata capital we aim to be recognized for our customer-centricity and high standards of service.
Thank you,
Customer care team
Tata capital housing finance limited.
Toll-free[protected] | [protected]@tatacapital.com
Home loans | auto loans | personal loans | loans against property | wealth management | equity broking | corporate finance | investment banking | private equity credit cards| travel & forex services|
Terms and conditions apply. Loans: all loans at the sole discretion of tata capital financial services limited. Investment services: brought to you by tata securities limited. Registered office: army & navy building, 2nd floor, 148, m. G. Road, fort, mumbai – 400001, telephone:[protected], fax:[protected]. Tata securities limited. Member bombay stock exchange limited. Sebi registration number. Bse cash segment: inb[protected]. Bse derivative segment: inf[protected]. Depository participant of csdl, sebi registration number: in-dp-csdl[protected]. Member national stock exchange of india limited, sebi registration number: inb/f[protected]. Depository participant of nsdl, sebi registration number: in-dp-nsdl[protected]. Arn 0021.

— original message —
From: "jatinder matharu"
Sent: 08/02/2017 10:12 am
To: "balakrishna. [protected]@tatacapital.com", "[protected]@tatacapital.com"
Cc: "[protected]@gmail.com"
Subject: fw: case id:2446684

Dear mr balakrishna,
Today is 8th feb 2017 and tata capital customer care department has confirmed that the interest rate revision will be done within today.


Sending this mail to you is for making the things happen.

Thanks & regards
Jatinder singh matharu.
From: jatinder matharu
Sent: tuesday, february 7, 2017 10:25 am
To: balakrishna. [protected]@tatacapital.com; customer care; [protected]@gmail.com
Subject: fw: case id:2446684


Reminder


Dear mr balakrishnan,
Can i have update on my below mail, till now there is no reply from tata capital.


Regards

Jatinder singh matharu

From: jatinder matharu
Sent: saturday, february 4, 2017 6:55 am
To: balakrishna. [protected]@tatacapital.com
Cc: [protected]@gmail.com; customer care
Subject: re: case id:2446684

Dear mr kamath,
Please find attached grievance form to below account numbers.


Loan account no : 9068200
Loan account no : 9103133


Appreciate your urgent action.


Kindly acknowledge the receipt of this email.


Regards
Jatinder singh matharu
[protected]

From: jatinder matharu
Sent: saturday, february 4, 2017 6:29 am
To: balakrishna. [protected]@tatacapital.com
Cc: [protected]@gmail.com; customer care
Subject: re: case id:2446684

Dear mr kamath,
Refer to below mail communication and repeated phone calls to your call center, the interest rates for my loan account is still not been reduced i have been charged at 10.75% instead of tchfl showing the current rate as 8.65% - appreciate urgent action in this regards.

Also note that the rate reduction is for quite some time now and there is no impact the below loan accounts, how are you going to provide the difference in credit.

Loan account no : 9068200 & 9103133

Your prompt reply is highly appreciated in this regards.

* all open case has been closed by tchfl without any information or resolution (Your cs team is just following to keep this markings high by closing all the open calls within the time frame as decided by you management but in actual the complaints / queries are not resolved and not even informed to customer for closoure)

* no phone calls as claimed by your cs department.
* even no calls after giving the mobile numbers via email.
* i really don't understand what kind of customer service is this?

Below email was sent to "[protected]@tatacapital.com" on 28th jan 2017 and followup with below mail trail in this email...
"
High importance

Kind attention : customer service,
Kindly send me the loan account statement for below account no's

Account no : 9068200
Account no : 9103133

I would like to have the below information with regards to above loan accounts,
* what interest rate is being charged on my loan account.
* is there any reduction in the loan rate for above account numbers?
* if there is no reduction in loan rate for above account numbers, then provide the reason their off.
* update mobile number to [protected].

The above request has been placed over phone as well some time back, but there is no revert till date - need to know the reason for the same, so as to why the revert was not given on the request placed.
2446674
2446681
2446684 or 2446689

I appreciate your prompt reply with in two working days.

Regards
Jatinder singh matharu"

From: jatinder matharu
Sent: friday, february 3, 2017 2:09 pm
To: customer care
Cc: [protected]@gmail.com
Subject: re: case id:2446684

Reminder
This is the 5th email with no response from your side.

Your early reply is appreciated.

Regards
Jatinder

From: jatinder matharu
Sent: wednesday, february 1, 2017 1:13 pm
To: customer care
Cc: [protected]@gmail.com
Subject: re: case id:2446684


Reminder


No reply till now.
No call till now - call on [protected].


Regards
Jatinder singh matharu.

From: jatinder matharu
Sent: tuesday, january 31, 2017 11:08 am
To: customer care
Cc: [protected]@gmail.com
Subject: re: case id:2446684

Reminder - can somebody respond???

No call still!!!

See below home loan rates from diff banks...

Even tata capital rate is 8.65-8.85%, but you are charging me a very high interest rate.

Tata capital

3.5/5.0 67 users
Details
8.65% - 8.85%
Floating
Up to 0.2%
One time fee
15l - 10crs
10 - 30 years

Name of bank tenure of loan/amount of loan rate of interest
State bank of india for women borrowers for other borrowers 8.50% 8.55%
Icici bank up to 75 lakhs 8.65%
Indian bank upto rs. 75 lakhs above rs. 75 lakhs 9.55% 9.75
Bank of baroda 8.65%


Regards
Jatinder singh matharu

From: jatinder matharu
Sent: monday, january 30, 2017 5:32 pm
To: customer care
Cc: [protected]@gmail.com
Subject: re: case id:2446684

Hi,
I have received the account statements today, but no phone call on the number provided below.

This is a repeated request on interest rate reduction, but no action has been taken from your end, this is forcing me to take some strong step.

Appreciate if this could be resolved within tomorrow.

Regards
Jatinder singh matharu

From: jatinder matharu
Sent: saturday, january 28, 2017 4:12 pm
To: customer care
Subject: re: case id:2446684

Hi,
You can call me at[protected] or you can call my wife at [protected] (Monika matharu).

I would prefer a written email from your end on my queries in my previous email.

Note : [protected] is not under my custody.

Regards
Jatinder singh matharu

From: customer care
Sent: saturday, january 28, 2017 12:46 pm
To: unknown jatinder matharu
Subject: case id:2446684

Dear sir,

With reference to your request for rate reduction, we tried reaching you at your mobile no [protected]/[protected]. But the same is not contactable. We request you provide alternate contact number for communication.
At, tata capital we aim to be recognized for its customer-centricity and high service standards.
If you require any further assistance or details on your loan account or investment products, please feel free to contact us from 9:00am to 07:00pm, monday to saturday at our contact center on[protected] or write to us at [protected]@tatacapital.com.

Please do visit our website www.tatacapital.com for further information on our products & offerings.
Assuring you of our best services at all times to come..

Thank you,

For tata capital housing finance limited

Customer service team

I had purchased Micro Own . this product was defected i was return next days but yet i have not receive my refund this too long before one month i was called to tata cliq but they has not responding.the product has been returned to delivered boy. but i didnt get my refund back.

My order No :[protected]

My Compaint No :- [protected].

Worst Site my request avoid this site please.

My Contact No :- [protected]

My name is Neel rathod
I was going to purchase " Vivo V5 Mobile price Rs. 16999 " on 3rd Feb 2017 on www.tatacliq.com through online payment by SBI debit card and during payment, some technical issue was created and payment was deducted 2 times from my bank account.
After that i got e mail for order cancellation from Tata cliq
I lost my Rs. 33, 998 from my bank account.
I did't get product conformation e mail or massage on my mobile so, i did try to contact costumer care office.
costumer care officer told me that your payment will refunded within 72 hours but till date i did't get any refund amount from " TATA cliq "
Kindly, help me to get refund my money.

Order Number :[protected]

Thanks,
Neel Rathod
[protected]