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TATA Capital Complaints & Reviews

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Updated: May 11, 2026
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G
gcl.deepakkumar
from Delhi, Delhi
Feb 17, 2017
Resolved
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Resolved

Address: Jaipur, Rajasthan, 302001
Website: tata capital houing finance

Dear Team,

I had taken a home loan from Tata Capital in the month of may'2016.

My loan account number is 9651691 and with the name of Sandhya Jayaswal.

My loan was floating.

Home loan interest rate is reduced to 8.6 since month of nov'2016 but still it is not reduced for my loan account.

Please reduce my loan interest rate from 9.45 to 8.6 and also provide the waiver for the period of nov'2016 onwards..
Apr 7, 2017
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2017
TATA Capital Customer Care's response
Thank you for sharing your contact details. We have duly noted the query and our team will get in touch with you shortly.
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    K
    Kishore Jadhav
    from Panaji, Goa
    Feb 16, 2017
    Resolved
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    Resolved

    Address: Thane, Maharashtra, 421301
    Website: Www.tatacapital.com

    While taking documents i was told will approve for 9 lakh bt with 8.80 % and 4 lakh top up with 9.80%
    But when i got sanction letter thats was 6 lakh bt with 8.[protected]@ and 7 lakh top up with 10.80%
    8625 processing fees got deducted from my account and after this still executive mr rohit kamble ([protected]) from kalyan branch is asking 10300 rs for govt and notary charges.
    I not interested to process my loan i want my processing fees back
    Apr 8, 2017
    Complaint marked as Resolved 
    TATA Capital customer support has been notified about the posted complaint.
    Verified Support
    Mar 03, 2017
    TATA Capital Customer Care's response
    We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
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      J
      Jatindermatharu
      Feb 14, 2017
      Resolved
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      Resolved

      Address: 560075
      Website: Tata Capital

      Loan account no : 9068200
      Loan account no : 9103133

      Mail dt 14.02.2017
      Dear all @ tata capital.

      Refer to your below mail, this is a reminder mail, if i don't get any response from your side within tomorrow i will be forced to escalate this matter to all regulatory authorities including rbi and not limited to national bank.

      I am not even feeling like putting a regards to close this mail.

      Anyways
      Regards
      Jatinder singh matharu

      From: sme ddr
      Sent: friday, february 10, 2017 4:44 am
      To: unknown jatinder matharu
      Subject: re: fw: fw: case id:[protected]

      Dear sir/madam,
      Thank you for reaching us at tata capital.
      We have already forwarded your request to our resolution team regarding reduction of roi of your home loan account.
      (Request number: 2513812). Our resolution team will get back to you till 15/02/2017.

      At, tata capital we aim to be recognized for our customer-centricity and high standards of service.
      Thank you,
      Customer care team
      Tata capital housing finance limited.
      Toll-free[protected] | [protected]@tatacapital.com
      Home loans | auto loans | personal loans | loans against property | wealth management | equity broking | corporate finance | investment banking | private equity credit cards| travel & forex services|
      Terms and conditions apply. Loans: all loans at the sole discretion of tata capital financial services limited. Investment services: brought to you by tata securities limited. Registered office: army & navy building, 2nd floor, 148, m. G. Road, fort, mumbai – 400001, telephone:[protected], fax:[protected]. Tata securities limited. Member bombay stock exchange limited. Sebi registration number. Bse cash segment: inb[protected]. Bse derivative segment: inf[protected]. Depository participant of csdl, sebi registration number: in-dp-csdl[protected]. Member national stock exchange of india limited, sebi registration number: inb/f[protected]. Depository participant of nsdl, sebi registration number: in-dp-nsdl[protected]. Arn 0021.

      — original message —
      From: "jatinder matharu"
      Sent: 09/02/2017 11:42 am
      To: "[protected]@tatacapital.com", "balakrishna. [protected]@tatacapital.com"
      Cc:
      Subject: fw: fw: case id:[protected]

      Pls respond


      Reminder

      No information till now the day is almost over.


      Your no response is forcing me to escalate this matter to higher regulatory authorities.


      I want full credit for what ever amount has been charges excess to me as interest.


      Regards

      Jatinder singh matharu
      +[protected]Uae)
      +91 [protected] (India)
      From: jatinder matharu
      Sent: wednesday, february 8, 2017 4:33 am
      To: balakrishna. [protected]@tatacapital.com; [protected]@tatacapital.com
      Cc: [protected]@gmail.com
      Subject: fw: case id:2446684


      Dear mr balakrishna,
      Today is 8th feb 2017 and tata capital customer care department has confirmed that the interest rate revision will be done within today.


      Sending this mail to you is for making the things happen.

      Thanks & regards
      Jatinder singh matharu.
      From: jatinder matharu
      Sent: tuesday, february 7, 2017 10:25 am
      To: balakrishna. [protected]@tatacapital.com; customer care; [protected]@gmail.com
      Subject: fw: case id:2446684


      Reminder


      Dear mr balakrishnan,
      Can i have update on my below mail, till now there is no reply from tata capital.


      Regards

      Jatinder singh matharu

      From: jatinder matharu
      Sent: saturday, february 4, 2017 6:55 am
      To: balakrishna. [protected]@tatacapital.com
      Cc: [protected]@gmail.com; customer care
      Subject: re: case id:2446684

      Dear mr kamath,
      Please find attached grievance form to below account numbers.


      Loan account no : 9068200
      Loan account no : 9103133


      Appreciate your urgent action.


      Kindly acknowledge the receipt of this email.


      Regards
      Jatinder singh matharu
      [protected]

      From: jatinder matharu
      Sent: saturday, february 4, 2017 6:29 am
      To: balakrishna. [protected]@tatacapital.com
      Cc: [protected]@gmail.com; customer care
      Subject: re: case id:2446684

      Dear mr kamath,
      Refer to below mail communication and repeated phone calls to your call center, the interest rates for my loan account is still not been reduced i have been charged at 10.75% instead of tchfl showing the current rate as 8.65% - appreciate urgent action in this regards.

      Also note that the rate reduction is for quite some time now and there is no impact the below loan accounts, how are you going to provide the difference in credit.

      Loan account no : 9068200 & 9103133

      Your prompt reply is highly appreciated in this regards.

      * all open case has been closed by tchfl without any information or resolution (Your cs team is just following to keep this markings high by closing all the open calls within the time frame as decided by you management but in actual the complaints / queries are not resolved and not even informed to customer for closoure)

      * no phone calls as claimed by your cs department.
      * even no calls after giving the mobile numbers via email.
      * i really don't understand what kind of customer service is this?

      Below email was sent to "[protected]@tatacapital.com" on 28th jan 2017 and followup with below mail trail in this email.
      "
      High importance

      Kind attention : customer service,
      Kindly send me the loan account statement for below account no's

      Account no : 9068200
      Account no : 9103133

      I would like to have the below information with regards to above loan accounts,
      * what interest rate is being charged on my loan account.
      * is there any reduction in the loan rate for above account numbers?
      * if there is no reduction in loan rate for above account numbers, then provide the reason their off.
      * update mobile number to [protected].

      The above request has been placed over phone as well some time back, but there is no revert till date - need to know the reason for the same, so as to why the revert was not given on the request placed.
      2446674
      2446681
      2446684 or 2446689

      I appreciate your prompt reply with in two working days.

      Regards
      Jatinder singh matharu"

      From: jatinder matharu
      Sent: friday, february 3, 2017 2:09 pm
      To: customer care
      Cc: [protected]@gmail.com
      Subject: re: case id:2446684

      Reminder
      This is the 5th email with no response from your side.

      Your early reply is appreciated.

      Regards
      Jatinder

      From: jatinder matharu
      Sent: wednesday, february 1, 2017 1:13 pm
      To: customer care
      Cc: [protected]@gmail.com
      Subject: re: case id:2446684


      Reminder


      No reply till now.
      No call till now - call on [protected].


      Regards
      Jatinder singh matharu.

      From: jatinder matharu
      Sent: tuesday, january 31, 2017 11:08 am
      To: customer care
      Cc: [protected]@gmail.com
      Subject: re: case id:2446684

      Reminder - can somebody respond???

      No call still!!!

      See below home loan rates from diff banks...

      Even tata capital rate is 8.65-8.85%, but you are charging me a very high interest rate.

      Tata capital

      3.5/5.0 67 users
      Details
      8.65% - 8.85%
      Floating
      Up to 0.2%
      One time fee
      15l - 10crs
      10 - 30 years

      Name of bank tenure of loan/amount of loan rate of interest
      State bank of india for women borrowers for other borrowers 8.50% 8.55%
      Icici bank up to 75 lakhs 8.65%
      Indian bank upto rs. 75 lakhs above rs. 75 lakhs 9.55% 9.75
      Bank of baroda 8.65%


      Regards
      Jatinder singh matharu

      From: jatinder matharu
      Sent: monday, january 30, 2017 5:32 pm
      To: customer care
      Cc: [protected]@gmail.com
      Subject: re: case id:2446684

      Hi,
      I have received the account statements today, but no phone call on the number provided below.

      This is a repeated request on interest rate reduction, but no action has been taken from your end, this is forcing me to take some strong step.

      Appreciate if this could be resolved within tomorrow.

      Regards
      Jatinder singh matharu

      From: jatinder matharu
      Sent: saturday, january 28, 2017 4:12 pm
      To: customer care
      Subject: re: case id:2446684

      Hi,
      You can call me at[protected] or you can call my wife at [protected] (Monika matharu).

      I would prefer a written email from your end on my queries in my previous email.

      Note : [protected] is not under my custody.

      Regards
      Jatinder singh matharu

      From: customer care
      Sent: saturday, january 28, 2017 12:46 pm
      To: unknown jatinder matharu
      Subject: case id:2446684

      Dear sir,

      With reference to your request for rate reduction, we tried reaching you at your mobile no [protected]/[protected]. But the same is not contactable. We request you provide alternate contact number for communication.
      At, tata capital we aim to be recognized for its customer-centricity and high service standards.
      If you require any further assistance or details on your loan account or investment products, please feel free to contact us from 9:00am to 07:00pm, monday to saturday at our contact center on[protected] or write to us at [protected]@tatacapital.com.

      Please do visit our website www.tatacapital.com for further information on our products & offerings.
      Assuring you of our best services at all times to come.

      Thank you,

      For tata capital housing finance limited

      Customer service team

      From: customer care
      Sent: thursday, february 9, 2017 6:09 am
      To: unknown jatinder matharu
      Subject: re: fw: case id:[protected]

      Dear sir/madam,

      Thank you for reaching us at tata capital.

      We have already forwarded your request to our resolution team regarding as per your concern.

      (Request number: 2514527). Our resolution team will get back to you till 15/02/2017.
      At, tata capital we aim to be recognized for our customer-centricity and high standards of service.
      Thank you,
      Customer care team
      Tata capital housing finance limited.
      Toll-free[protected] | [protected]@tatacapital.com
      Home loans | auto loans | personal loans | loans against property | wealth management | equity broking | corporate finance | investment banking | private equity credit cards| travel & forex services|
      Terms and conditions apply. Loans: all loans at the sole discretion of tata capital financial services limited. Investment services: brought to you by tata securities limited. Registered office: army & navy building, 2nd floor, 148, m. G. Road, fort, mumbai – 400001, telephone:[protected], fax:[protected]. Tata securities limited. Member bombay stock exchange limited. Sebi registration number. Bse cash segment: inb[protected]. Bse derivative segment: inf[protected]. Depository participant of csdl, sebi registration number: in-dp-csdl[protected]. Member national stock exchange of india limited, sebi registration number: inb/f[protected]. Depository participant of nsdl, sebi registration number: in-dp-nsdl[protected]. Arn 0021.

      — original message —
      From: "jatinder matharu"
      Sent: 08/02/2017 10:12 am
      To: "balakrishna. [protected]@tatacapital.com", "[protected]@tatacapital.com"
      Cc: "[protected]@gmail.com"
      Subject: fw: case id:2446684

      Dear mr balakrishna,
      Today is 8th feb 2017 and tata capital customer care department has confirmed that the interest rate revision will be done within today.


      Sending this mail to you is for making the things happen.

      Thanks & regards
      Jatinder singh matharu.
      From: jatinder matharu
      Sent: tuesday, february 7, 2017 10:25 am
      To: balakrishna. [protected]@tatacapital.com; customer care; [protected]@gmail.com
      Subject: fw: case id:2446684


      Reminder


      Dear mr balakrishnan,
      Can i have update on my below mail, till now there is no reply from tata capital.


      Regards

      Jatinder singh matharu

      From: jatinder matharu
      Sent: saturday, february 4, 2017 6:55 am
      To: balakrishna. [protected]@tatacapital.com
      Cc: [protected]@gmail.com; customer care
      Subject: re: case id:2446684

      Dear mr kamath,
      Please find attached grievance form to below account numbers.


      Loan account no : 9068200
      Loan account no : 9103133


      Appreciate your urgent action.


      Kindly acknowledge the receipt of this email.


      Regards
      Jatinder singh matharu
      [protected]

      From: jatinder matharu
      Sent: saturday, february 4, 2017 6:29 am
      To: balakrishna. [protected]@tatacapital.com
      Cc: [protected]@gmail.com; customer care
      Subject: re: case id:2446684

      Dear mr kamath,
      Refer to below mail communication and repeated phone calls to your call center, the interest rates for my loan account is still not been reduced i have been charged at 10.75% instead of tchfl showing the current rate as 8.65% - appreciate urgent action in this regards.

      Also note that the rate reduction is for quite some time now and there is no impact the below loan accounts, how are you going to provide the difference in credit.

      Loan account no : 9068200 & 9103133

      Your prompt reply is highly appreciated in this regards.

      * all open case has been closed by tchfl without any information or resolution (Your cs team is just following to keep this markings high by closing all the open calls within the time frame as decided by you management but in actual the complaints / queries are not resolved and not even informed to customer for closoure)

      * no phone calls as claimed by your cs department.
      * even no calls after giving the mobile numbers via email.
      * i really don't understand what kind of customer service is this?

      Below email was sent to "[protected]@tatacapital.com" on 28th jan 2017 and followup with below mail trail in this email...
      "
      High importance

      Kind attention : customer service,
      Kindly send me the loan account statement for below account no's

      Account no : 9068200
      Account no : 9103133

      I would like to have the below information with regards to above loan accounts,
      * what interest rate is being charged on my loan account.
      * is there any reduction in the loan rate for above account numbers?
      * if there is no reduction in loan rate for above account numbers, then provide the reason their off.
      * update mobile number to [protected].

      The above request has been placed over phone as well some time back, but there is no revert till date - need to know the reason for the same, so as to why the revert was not given on the request placed.
      2446674
      2446681
      2446684 or 2446689

      I appreciate your prompt reply with in two working days.

      Regards
      Jatinder singh matharu"

      From: jatinder matharu
      Sent: friday, february 3, 2017 2:09 pm
      To: customer care
      Cc: [protected]@gmail.com
      Subject: re: case id:2446684

      Reminder
      This is the 5th email with no response from your side.

      Your early reply is appreciated.

      Regards
      Jatinder

      From: jatinder matharu
      Sent: wednesday, february 1, 2017 1:13 pm
      To: customer care
      Cc: [protected]@gmail.com
      Subject: re: case id:2446684


      Reminder


      No reply till now.
      No call till now - call on [protected].


      Regards
      Jatinder singh matharu.

      From: jatinder matharu
      Sent: tuesday, january 31, 2017 11:08 am
      To: customer care
      Cc: [protected]@gmail.com
      Subject: re: case id:2446684

      Reminder - can somebody respond???

      No call still!!!

      See below home loan rates from diff banks...

      Even tata capital rate is 8.65-8.85%, but you are charging me a very high interest rate.

      Tata capital

      3.5/5.0 67 users
      Details
      8.65% - 8.85%
      Floating
      Up to 0.2%
      One time fee
      15l - 10crs
      10 - 30 years

      Name of bank tenure of loan/amount of loan rate of interest
      State bank of india for women borrowers for other borrowers 8.50% 8.55%
      Icici bank up to 75 lakhs 8.65%
      Indian bank upto rs. 75 lakhs above rs. 75 lakhs 9.55% 9.75
      Bank of baroda 8.65%


      Regards
      Jatinder singh matharu

      From: jatinder matharu
      Sent: monday, january 30, 2017 5:32 pm
      To: customer care
      Cc: [protected]@gmail.com
      Subject: re: case id:2446684

      Hi,
      I have received the account statements today, but no phone call on the number provided below.

      This is a repeated request on interest rate reduction, but no action has been taken from your end, this is forcing me to take some strong step.

      Appreciate if this could be resolved within tomorrow.

      Regards
      Jatinder singh matharu

      From: jatinder matharu
      Sent: saturday, january 28, 2017 4:12 pm
      To: customer care
      Subject: re: case id:2446684

      Hi,
      You can call me at[protected] or you can call my wife at [protected] (Monika matharu).

      I would prefer a written email from your end on my queries in my previous email.

      Note : [protected] is not under my custody.

      Regards
      Jatinder singh matharu

      From: customer care
      Sent: saturday, january 28, 2017 12:46 pm
      To: unknown jatinder matharu
      Subject: case id:2446684

      Dear sir,

      With reference to your request for rate reduction, we tried reaching you at your mobile no [protected]/[protected]. But the same is not contactable. We request you provide alternate contact number for communication.
      At, tata capital we aim to be recognized for its customer-centricity and high service standards.
      If you require any further assistance or details on your loan account or investment products, please feel free to contact us from 9:00am to 07:00pm, monday to saturday at our contact center on[protected] or write to us at [protected]@tatacapital.com.

      Please do visit our website www.tatacapital.com for further information on our products & offerings.
      Assuring you of our best services at all times to come..

      Thank you,

      For tata capital housing finance limited

      Customer service team
      May 22, 2017
      Complaint marked as Resolved 
      TATA Capital customer support has been notified about the posted complaint.
      Verified Support
      Mar 02, 2017
      TATA Capital Customer Care's response
      We regret the delay. We have initiated action on your query and will resolve it soon. Thank you.
      Mar 06, 2017
      Updated by Jatindermatharu
      REMINDER
      Bank not give my interest certificate & repayment sedual after 6month I.have home. Loan 6month ago
      TATA Capital Customer Care's response, Mar 6, 2017
      Verified Support
      We regret the inconvenience caused. Request you to kindly DM/inbox your contact details for our team to get in touch and assist you with your query. Thank you.
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        R
        rsourabh
        from Chennai, Tamil Nadu
        Feb 10, 2017
        Report
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        Address: New Delhi, Delhi, 110032

        I had purchased Micro Own . this product was defected i was return next days but yet i have not receive my refund this too long before one month i was called to tata cliq but they has not responding.the product has been returned to delivered boy. but i didnt get my refund back.

        My order No :[protected]

        My Compaint No :- [protected].

        Worst Site my request avoid this site please.

        My Contact No :- [protected]
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          N
          neelrathod
          from Surat, Gujarat
          Feb 9, 2017
          Report
          Copy

          Address: 382415
          Website: www.tatacliq.com

          My name is Neel rathod
          I was going to purchase " Vivo V5 Mobile price Rs. 16999 " on 3rd Feb 2017 on www.tatacliq.com through online payment by SBI debit card and during payment, some technical issue was created and payment was deducted 2 times from my bank account.
          After that i got e mail for order cancellation from Tata cliq
          I lost my Rs. 33, 998 from my bank account.
          I did't get product conformation e mail or massage on my mobile so, i did try to contact costumer care office.
          costumer care officer told me that your payment will refunded within 72 hours but till date i did't get any refund amount from " TATA cliq "
          Kindly, help me to get refund my money.

          Order Number :[protected]

          Thanks,
          Neel Rathod
          [protected]
          Feb 12, 2017
          Updated by neelrathod
          Tata Cliq — Refund my Payment

          1 Review
          Ne neelrathod on Feb 9, 2017 Mark as Resolved

          My name is Neel rathod
          I was going to purchase " Vivo V5 Mobile price Rs. 16999 " on 3rd Feb 2017 on www.tatacliq.com through online payment by SBI debit card and during payment, some technical issue was created and payment was deducted 2 times from my bank account.
          After that i got e mail for order cancellation from Tata cliq
          I lost my Rs. 33, 998 from my bank account.
          I did't get product conformation e mail or massage on my mobile so, i did try to contact costumer care office.
          costumer care officer told me that your payment will refunded within 72 hours but till date i did't get any refund amount from " TATA cliq "
          Kindly, help me to get refund my money.

          Order Number :[protected]

          Thanks,
          Neel Rathod
          [protected]

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            S
            Steffie Gonsalves
            from Vada, Maharashtra
            Feb 5, 2017
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            Address: Mumbai City, Maharashtra, 400099

            I got the Tata Card from Croma in Nov 2016. At the time of purchase i was informed that i will not be charged until i activate the card.

            However on Jan 29 I received the first invoice stating that i have defaulted on the payments and there has been a charged Late payment Fee for not paying the last 2 bills.

            Firstly this is the first bill i have received and secondly i have not even used the ard and now i have to pay Rs.1083.

            I have tried calling the toll free number but i am unable to get through the customer service team

            My email ID [protected]@yahoo.com. can someone please write to me and resolve the issue.

            Regards
            Steffie Gonsalves
            TATA Capital customer support has been notified about the posted complaint.
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              A
              Abhishek bhaya
              from Dhamtari, Chhattisgarh
              Jan 27, 2017
              Report
              Copy

              Address: Mumbai City, Maharashtra
              Website: Tatacliq.com

              Hi,

              I have placed the order on 19th Jan 2017 and order id is[protected] and payment mode was COD. First of all this order was not shipped till 4 days from the date of purchase, when followed up with customer care they said they will keep it on priority and will get it dispatched soon. But again there was no update and when i checked order status one of the sub order got auto cancelled. When followed up again with customer care, they said that the items that i ordered are not in the condition in the data warehouse to be delivered to you.

              So my concern are listed below in sequence :
              1. If it's not available then why was it listed in the shopping list ?
              2. And if it is not available then why didn't i get update from customer service in max two days and why did i got the update only when i called customer care that too after 5 working days?

              3. Why was order cancelled without asking me as i am the customer ?

              4. There was 3 sub orders in that order. Did all 3 were not in condition to be delivered ?
              It didn't seems to me practical. Even both the tyres of bicycle don't get puncture at the same time.

              The conclusion is these guys wasted my whole time from ordering to waiting to follow up with customer and ended up with auto cancellation after 7 days with no single stuff in my hand giving silly reasons and ending up with just a sorry.

              Don't try to fool customers, value their time and be truthful.

              If you are brand then maintain your standards accordingly.

              There should be penalty as this seems to me the case of cheating.
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                R
                rameshiyer
                from Jind, Haryana
                Jan 18, 2017
                Resolved
                Report
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                Resolved

                Address: Mumbai City, Maharashtra, 400001
                Website: www.tatacard,com

                I had been using a Tata Credit Card for past several years, being a Tata firm employee myself. However, about 1.5 years ago, my card was replaced by Tata Credit Card company, as there was some issue with the loyalty no of my previous Card. However, ever since this new Card was issued to me, I have been unable to use it for ANY online transaction / payment. I have shared the screen-shot with their Customer Care a dozen times over the past year or so, and each time I am assured the issue will be resolved but it remains unresolved for over an year. I have also escalated the matter to their Head on [protected]@tatacard.com but with no response from them either.
                Strangely, I was able to successfully use the Card at Croma and Westside in the past year, but NONE of my online payment attempts were successful. I have stopped using the Tata Credit Card for an year since this issue came up and use my other Credit / Debit Cards for online payments.
                Over the years I have realized that Tata products and services have gone from bad to worse (my own experience with their products like Tata Credit Card, Tata Sky, etc. has been unpleasant, to put it mildly). Hence, would forewarn prospective customers to avoid opting for Tata Credit Card. This is actually managed by SBI-Cards, but unlike SBI Credit Cards, you can redeem points only at Tata Partner outlets, not online or elsewhere. And often I have found that the Reward Points redemption EDC machine at Tata Card Partner outlets isn't functioning, and I have lost my reward points on 'expiry'.
                I am disappointed that this once-respected Tata Group has become so customer-unfriendly over the years. Good luck to them !
                Feb 20, 2017
                Complaint marked as Resolved 
                TATA Capital customer support has been notified about the posted complaint.
                Verified Support
                Jan 20, 2017
                TATA Capital Customer Care's response
                Dear Sir, we regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
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                  C
                  Charul Lodha
                  from Gonda, Uttar Pradesh
                  Jan 13, 2017
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                  Address: Ajmer, Rajasthan, 305801
                  Website: www.tatacliq.com

                  As i have purchased a product "sandal kafi bronze flip flop" with "seller order no.[protected]" from tata cliq on
                  7 th of dec. But it was not of my size so i have returned self shipped it on 16 december 2016 by dtdc curior whose slip was attached below... My product was delivered to seller on 22nd dec... Many times i have called to customer care about the refund status but always they give excuse of quality check was not done by seller... We will register your complaint n make it fast but still i don't get any update and not get any refund... I m very much habituall of online shoipng... This was my worst experience of online shoipng with tata cliq... Plz help me to resolve this issue
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                    M
                    muaolemua
                    from Delhi, Delhi
                    Jan 4, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400066
                    Website: na

                    Highly unhappy with the experience so far.We have been following up with your sales team to understand our loan but they seems least interested in helping us out.First of all they are least bothered to inform their customer about their process and product which they offer to customer, secondly if they have given some product they have least knowledge about it when cross questioned they direct directly to customer care.I am afraid the way they are playing with such a good Brand name of yours.Need to get my amortization schedule for which we have been directed to customer care as got to know in first week of month the team hardly words and chills out as they have done month end which is not acceptable at all.I belong to financial sector and service industry where we try every opportunity to be captured but have not experience it so far with your service, You and your brand has failed miserably.
                    Feb 6, 2017
                    Complaint marked as Resolved 
                    TATA Capital customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 06, 2017
                    TATA Capital Customer Care's response
                    Dear Sir, we regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query
                    Dear Tata-sbi credit card department,
                    Till now I didn't receive monthly statement of dec-jan, then how can I pay...
                    Your costumer care is very un reachable at any time then how I know the amount to pay.
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                      L
                      LEE CHA
                      from Parasia, Madhya Pradesh
                      Dec 31, 2016
                      Resolved
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                      Resolved

                      Address: Aurangabad, Maharashtra, 431001

                      I have give doc from last 3 to 4 month for Home Loan but I not received any reply from SM KEDAR (AURANGABAD)& Sales Officer -Kapoor.
                      also Mr Kapoor has processed the processing fees cheq with out my Confirmation.
                      25 days before I have visited to Mr.Kedar (SM TATA CAPITAL)at his Aurangabad office that time also he has given assurance about my Loan will done withen 3 day but still it's not done.Yesterday I have send the massage still I not received any Reply from him.
                      Also I not given any call

                      Request u to Plz Resolved the Issue.
                      Feb 14, 2017
                      Complaint marked as Resolved 
                      TATA Capital customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 12, 2017
                      TATA Capital Customer Care's response
                      we regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch
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                        C
                        cutekvr
                        from Bengaluru, Karnataka
                        Dec 29, 2016
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500074
                        Website: [email protected]

                        Dear Tata Nodal officer,

                        Sorry to say that I am undergoing lot of pains in my life due to tata capital has presented my monthly EMI in advance on 5th Dec 2016 ( Instead of 9th dec 2016 ) without my notice.
                        Also on 9th dec 2016 another ECS as debited.

                        TATA customer care replied saying the ECS debited on 5th dec 2016 is settled for the outstanding ECS in the past and communicated to me about this transaction over message -SMS which I never received.
                        I requested to provide me the proof that tata has sent sms to me and tata customer care executive promised to send me the statement/report /document which has the proof to confirm that i was informed about debit of ECS on 5th Dec 2016 for outstanding EMI. But till now I did not receive any proof for the communication given to me.

                        I admit that If I have any ECS pending in past I am liable to pay that along with the charges applicable and I have been informing to customer care that I will pay this outstanding at the end of loan period.

                        As per the personal loan agreement I had with you, you have agreed to present ECS on 9th date of every month and it is happening the same way.
                        Need your explanation is this the right way of debiting money from my personal account without my notice..? I have planned my financial needs accordingly for entire month and because of your action my complete family landed into troubles.

                        Earlier, as per case id: 2389326 I have sent my kotak bank cancelled check to tata Capital customer care. ( Deepika promised me that the refund of extra ECS debited will be done before 22 Dec 2016.) But later It all went to false promise and your support went moving aroung the bushes.

                        I kindly request you to take appropriate action on this as I have underwent lot of troubles with your action. I do not find any other option to escalate to higher authority to get clear idea what happened in my case.

                        Personal loan account no.# 5751509 ( Please refer my call list to TATA customer care, , and collect all case id's register on this issue )
                        Feb 17, 2017
                        Complaint marked as Resolved 
                        TATA Capital customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 12, 2017
                        TATA Capital Customer Care's response
                        we regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch
                        Jan 17, 2017
                        Updated by cutekvr
                        [protected]
                        Verified Support
                        Jan 17, 2017
                        TATA Capital Customer Care's response
                        Dear Sir, we regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
                        Verified Support
                        Jan 17, 2017
                        TATA Capital Customer Care's response
                        We have duly noted the query and our team will get in touch with you Soon
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                          S
                          Srinivas Reddy Amedapu
                          from Hyderabad, Telangana
                          Dec 28, 2016
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500001
                          Website: www.tatacapital.com

                          The performance of the employees of this bank is very very poor..
                          They can't even understand what we are saying..
                          My Bad Experience is with the following employees:
                          Mr. Siraj, Mr. Ashok and Mr. Sudheer (TATA Hyderabad Employees)..

                          Dear Sir,
                          Home Loan No. 9800247.
                          The date of disbursement is on December 21, 2016..
                          Repayment Schedule should start from December 21, 2016, but started from November 25, 2016.

                          The Complete Story:
                          I think i have applied in the month of October 2016 for home loan balance transfer and top for 10 lakhs..
                          While applying, i have intimated your employees very clearly that, give the cheque on or before November 25, 2016 and if not possible give between December 20-25, 2016, because DHFL (my previous bank) charges interest for entire month if a month is started..

                          but your employees intimated me that i got a cheque on December 07, 2016. I told your employees clearly that, it is already December 07, 2016, DHFL will charge me interest for entire December month, so i don't want this cheque, you please cancel this cheque and prepare another cheque dated between December 20-25, 2016, and start repayment schedule from the day when you are going to give the new cheque..

                          They told okay and they might have cancelled the prepared cheque and gave me the new cheque on December 22, 2016 (with dated December 21, 2016).

                          Now the problem is again they are charging interest and repayment schedule from November 25, 2016 even with new cheque which is given on December 22, 2016 (dated December 21, 2016).

                          I didn't understand the point here is: I very clearly intimated your employees (Mr. Siraj) that DHFL bank charged interest till December 31, 2016, and rejected your first cheque (without even seeing it) and asked you to prepare another cheque between December 20-25, 2016 and start repayment schedule from the date of new cheque preparation..
                          Even after new cheque preparation if you charge interest from Nobember 25, 2016 what is the point in rejecting your first cheque by saying DHFL charged interest till December 31, 2016.
                          Means I have to pay interest at both the places for the period November 25 - December 31, 2016 (which is almost Rs. 8000+).

                          Please understand your employees mistake, which is cheque not given on or before November 25 if not possible on or before November 25, 2016 i asked them to give between December 20-25, 2016.

                          Because of your employees mistake/busy work do not push me into a situation where i have to interest at both the places for the period November 25, 2016 to December 31, 2016.

                          One of the important point is i didn't take your money till December 22, 2016 (cheque dated December 21, 2016), by keeping this point in consideration, I request you to start repayment schedule form December 21, 2016..

                          for more clarification please call me at[protected]..
                          Feb 4, 2017
                          Complaint marked as Resolved 
                          TATA Capital customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 02, 2017
                          TATA Capital Customer Care's response
                          Dear Srinivas Reddy,

                          We regret the inconvenience.

                          We have duly noted your complaint and our team shall get back to you at the earliest.

                          Thanks
                          Tata Capital - Customer Care
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                            09pradeepbhatt
                            from Delhi, Delhi
                            Dec 20, 2016
                            Resolved
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                            Resolved

                            Address: Ghaziabad, Uttar Pradesh, 201016

                            I applied for personal loan and had words with Mr. Vijay Kumar emp id 542021 [protected] from rajendra place new delhi branch. He asked me to give 6k to get my loan approve also he told me to sign the agreement as my loan is approved but my loan was rejected he had taken 6 cheques nd 1 cheque of 6k. Request you to please remove these kind of staff. These kind of staff member r bringing the company's reputation down.
                            Jan 25, 2017
                            Complaint marked as Resolved 
                            TATA Capital customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 22, 2016
                            TATA Capital Customer Care's response
                            Dear sir, we regret the inconvenience caused. We have duly noted the query and our team will get in touch with you
                            Verified Support
                            Dec 22, 2016
                            TATA Capital Customer Care's response
                            Dear sir, Also Kindly share your contact details for our team to get in touch with you and assist your with your query. Thanks
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                              B
                              Bharatsinghal
                              from Gurgaon, Haryana
                              Dec 20, 2016
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh
                              Website: Www.tatacapital.com

                              We have taken the home loan from tata capital housing finance. But your company person has included the cost of insurance also without our prior knowledge. He has included the home imsurance policy without our knowledge. His name is manoj. He is not picking our phone and creating problem for us. In other sense he is creating a fraud for us.
                              We want that quick action must be taken regarding such person. Our problem must be solved as early as possible. I want that insurance policy should be cancelled. So that we can pay our installments without any disturbance and defaults..
                              Jan 22, 2017
                              Complaint marked as Resolved 
                              TATA Capital customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 22, 2016
                              TATA Capital Customer Care's response
                              we regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
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                                S
                                Sachin Amrutrao Darekar
                                from Delhi, Delhi
                                Dec 14, 2016
                                Resolved
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                                Resolved

                                Address: Nagpur, Maharashtra, 440018

                                I m Sachin Darekar from Nagpur aaplyed for topup on my existing housing loana/c no.9411547.Fees for processing & other of Rs.13000/- paid .But topup case is rejected from u r end.And i requested to u r co.to return my paid fees.But after 1 month i cant get my money back.I m very disaapointed & unsatisfied from tata capiltal services.I doesnt wish to go further with Tata Capital Housing Fin.Co.Ltd.
                                Jan 17, 2017
                                Complaint marked as Resolved 
                                TATA Capital customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 16, 2016
                                TATA Capital Customer Care's response
                                Dear Sir, we regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
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                                  J
                                  Jitender.Balonia
                                  Dec 8, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110063
                                  Website: www.tatacapital.com/index.htm

                                  I would like to address one of the major inconvenience, which I suffered from the TATA Capital. I took a personal loan Account# 5741046 of Rs 150000/-. First thing I would highlight is the incorrect calculation of interest amount & second thing is that, they do not entertain their customer in right manner. They do not provide correct information. So I decided to foreclose this personal loan. As I requested to foreclose the loan. They took 1 month to foreclose it & took one more EMI, even when I placed the request for the cancellation. Now when I requested for the refund, they have again deducted 900/- rupees from the money which they have to refund. please find the attached documents.
                                  Jan 9, 2017
                                  Complaint marked as Resolved 
                                  TATA Capital customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 09, 2016
                                  TATA Capital Customer Care's response
                                  Dear Sir, we regret the inconvenience caused. We have duly noted the query and our team will get in touch with you soon
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                                    M
                                    Manojksjs
                                    from Hyderabad, Andhra Pradesh
                                    Dec 8, 2016
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                                    Address: Mumbai City, Maharashtra, 400001
                                    Website: www.tatacliq.com

                                    Dear Sir/Madam,
                                    I bought LeEco Le 2 4G Dual Sim 64 GB (IMEI No.[protected]) from Tata Cliq on 16.11.16. I have received defective item. i did complaint for return request same day.but costumer care team not solving my problem.they are asking 2-3 days from 16th nov, order id is.[protected].almost 23days have gone.costumer care no is.[protected].I would like to refund.pl help me and solve the problem as early as possible.
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                                      K
                                      Kushagra Jain 110
                                      from Pune, Maharashtra
                                      Dec 3, 2016
                                      Resolved
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                                      Resolved

                                      Address: 400610
                                      Website: www.tatacard.com

                                      Recently we all get SMS from TATA Cards that we can withdraw money from ATM with 0% interest
                                      But in SMS no where is said that min Rs 300 will be levied on us for each transaction
                                      And as we can withdraw 2000 Rs only per card per day they are fooling/looting customers with min. Rs 300 transaction
                                      Please do not use TATA Cards as in cash crunch times they are propagating mislead information to fool customer
                                      Jan 11, 2017
                                      Complaint marked as Resolved 
                                      TATA Capital customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 09, 2016
                                      TATA Capital Customer Care's response
                                      We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
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                                        R
                                        Ravikumar Nageshaiah
                                        from Bengaluru, Karnataka
                                        Nov 28, 2016
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                                        Address: 560070
                                        Website: tatacliq.com

                                        Dear Sir/Madam,

                                        Please help me with these cheater in TATACLIQ.com. It appears like they are selling substandard products and cheating customers with advertising one goods and delivering something else.

                                        I'm a victim of such cheating done by TATACLIQ.com

                                        Bought a LE Max 2 phone from this website on 19th Nov 2016 and as per advertisement the phone has LE brand and not the LeTV logo. I also has sent mails and called their customer care to check and confirm the same.

                                        When I had called their customer care, they did mention that it would be possible to return the product if it does not have the LE logo.

                                        As per this statement, I did check the product on 23rd evening and found that it had the old LETV logo and the phone was also not working properly.

                                        I immediately reported the same and filed the return request which was accepted and the delhivery tracking ID was also generated. I have attached the same for reference. In this even the advertised image is available for your reference.

                                        Even after 4 days, nobody came for the pick up. Today, I called their customer care multiple times and have written mails as well.

                                        TATACLIQ.com is now asking me to go to service center ignoring the fact that they have cheated customer by delivering the goods that I had not ordered for and highlighting the non-working part of the defective cell phone they have sold me.

                                        Request you to take strictest action ASAP.
                                        I Booked Philips trimmer from this site (Tatacliq.com) my seller order no:[protected] Dated[protected].
                                        But they put my order on hold.
                                        and after that lot of communication but there is no result.
                                        They also provide ref no:[protected], but no use.
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