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Tata Communications Complaints & Reviews

1.7
Updated: Aug 14, 2024
Complaints 296
Resolved
98
Unresolved
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Tata Communications reviews & complaints page 4

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P
Preethismileib
Jul 15, 2020
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I got a job offer link to my number and they told to pay 8000 rupees in google pay and they provide some hr number and it s valid
Someone is responding for that number and i don't know whether it s fake
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    Deo_rahul
    Jul 14, 2020
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    Company HR, Rajiv Gupta is offering appointment for the post of executive and assistant manager position . He is charging ₹ 500 as registration fees for appearing in the interview.
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      Rangrez Zeenat
      Jul 7, 2020
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      Address: D 28 kamla nagar jasmine mill road, Mahim East

      Thay are sending msg of to get hire to thier company and also told me to pay 500 rupees as registeration fee. Kindly look into this matter. Its reflect on our cateer by accepting them and believe on them as of thinking abt tcs company but they r fake and demanding for money.
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        Parvatham Shiva Kumar
        Jul 4, 2020
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        Website: 575png.blogspot.com/2019/09/fgf.html?m=1

        I don't know how they got my mobile number but I've received the text message stating that I've been shortlisted for the job and they've given some link of website where some offer letter is been uploaded. And also they've provided some HR number to send documents. And website suggests to send money for application form and also looting money from people
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          Flobin David
          Jul 4, 2020
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          Address: Angamaly, Enakulam, Kerala

          I had also got the text message of direct appointment letter offer and also had the option to chat with the HR. He was not specifying about the job, just asking id proofs photos and all
          +3 photos
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            M
            murthy3230
            Jul 4, 2020
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            As our several mails you have reversal the late fees but again you passed the late fees charges before raising the fresh bill and am requesting every time you have done a mistake in my card to allow auto debit option to Royal Sundaram now you asking charges and on that late fees charges it's not acceptable anyone, am decided to stop using this unsecured card from past one year now you picking the money from our pocket by this way I requested to reverse all the charges and close your card permanently without delay

            Regards
            Murthy
            [protected]
            +1 photos
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              Moparthy Yugandhar
              Jun 30, 2020
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              I have purchased zebronics county bluetooth speaker but fm radio is not working, this product is showing in the app as undelivered eventhough it was delivered, now i want to return the product and receive refund
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                R
                Rajeshsharma000
                Jun 29, 2020
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                Resolved

                Website: Tatacliq.com

                I purchased haier ac based on dimensions mentioned on tatacliq website as 60x57x38 on 20-jun, on 22-jun i received the delivery and dimension of haier ac received was 66x77x43. This ac does not fit my window, so on 22-jun i requested for return, since then there had been no response from tatacliq.

                Every day i make call to their customer care they give assurance but no one is contacting and processing my return and refund.
                I have received complaint number [protected], from tatacliq and escalation number 325225 from automated email. Every communication they mention that they will contact in 1-2 day but then there is no response.
                Jun 29, 2020
                Complaint marked as Resolved 
                got confirmation from Tata regarding the product return
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                  R
                  Rajender Kairamkonda
                  Jun 27, 2020
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                  Asking registration fees for interview
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                    M
                    murthy3230
                    Jun 26, 2020
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                    Address: bangalore

                    Dear Sir/Madam,

                    I have written continuously about my query to [protected]@tatacard.com & [protected]@sbicard.com about your TATA credit card, It has been issued on 2019 as free and committed no annual charges from your sales person, I have already using your SBI credit card but as request by him applied but you have punched annual fees I asked him for this he told that Pls pay the amount you will get gift voucher on that value but still I didn't received so I decided to stop using your TATA card again you have given permission to Royal Sundaram insurance to take 496/- without intimate to me from past one year am not using your card have billed the same amount I have raise the query about fraudaulant transactions and your TATA card is not safe again reverse the amount and slapvon my head difference amount Rs 50/- something and annual charges With GST again am continuesly send mails you have charged late fees, FIN charged, Tax everything what charges options you have in my Bill Now your persons asking pay the bill amount, my query is y should I pay unnecessary amount to this card if I have not done any single transaction in this card and, your sales person given false commitment and your TATA card is not safe, and you have not solving the customer queries and put heavy charges if person is in confusion stage am requesting Pls cancel this TATA card and waiveoff the billed amount as earliest

                    Regards
                    Murthy
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                      S
                      Shiva_sp
                      from Bengaluru, Karnataka
                      Jun 24, 2020
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                      Website: Tatacliq online shopping website

                      I ordered philips qt4011/15 trimmer costs for 1715 rupees. Because of out of stock tatacliq cancelled the order and they mentioned that refund successful in the tatacliq app. But till now i didn't receive any refund from them. Felt like got cheated. Kindly look into this issue.

                      Note : tried to contact customer care and also tried raising help or issues in the tatacliq app... No response from them.

                      Order no :[protected]
                      +1 photos
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                        Gautam Sehrawat
                        Jun 24, 2020
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                        Hi team,

                        I bought 3 time product from tata cliq company online owned by tata unistore, when i booked first order, amount deducted but order not confirmed, i asked them then refunded, after that i ordered same again, they gave me 7 days to deliver, time line completed but order not delivered then i got message last day order cancelled and their excutive said product will be deliver within time line but they cancelled by itself and every executive was misguiding me, after that i got message, refund successful on 19th june will be reflect in bank within 4 working days but today is 5 day completed no reply no refund and no call pickup from tatacliq for order no.[protected]. For third order, i got damaged product, i asked as per policy for return, they register myself for return and said you will get a mail with whatsap contact number, share defective image of product and all the accessories and packing you should have even packing pollybag, they said share you image of defective product and we will call you within 1 day for arrange you product for pickup, 1 day completed but not call no reply, no reponse for order no.[protected]. I hope will take action asap. I am very sad and not satisfied from this site, it is totally fake site, take action against it.

                        Regard
                        Gautam
                        +2 photos
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                          A
                          Asif Iqbal05
                          from Bengaluru, Karnataka
                          Jun 23, 2020
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                          I have purchased a refrigerator with complaint reference # ticket no. [protected] regarding haier 258l 3 star (2019) frost free double door refrigerator (Black brushline, hrf-2783bks-e).

                          It was delivered on 09th june 2020 (Evening) with 2 star and on 10th i have registered the complaint till today there is no resolution provided.

                          I want to return the product and asked to refund my money back to the same account.

                          I have given enough time to replace but there team nor bothered to respond and nor reverted to me on time, so i need to return and refund the amount immediately without any further delay since already i have wasted 12 days in waiting for response even after sending reminder emails and calling your customer care number on a daily basis.

                          I was calling customer care on daily to check and to know the status everyday they say the team is working today end of the day you will get a call back sir. This is the standard reply from the customer care even i spoke to 2 supervisor who also says the same thing just to end the call.
                          I am very much frustrated because of this also the fridge is usable on day to day basis. Where i have received wrong and can't use also.

                          So requesting consumer forum to check & resolve the issue on priority & do the needful.

                          Thanks & regards,
                          Asif iqbal.
                          Jun 24, 2020
                          Updated by Asif Iqbal05
                          Dear Sir / Madam,

                          From yesterday I am trying to contact customer care number [protected] but the number is now not reaching to customer care it Audio saved saying Due to high call volume your number is registered with us we will call back you in 1 hour. Tried calling from different phone numbers but I am getting audio recorded response.

                          Since i am waiting from 10th June 2020 to till date as they have not come back to take the refrigerator, it is not used as I am wasting my days on reminding them but no response. Hence it is one type of torture to customer for which I am suffering a lot on daily basis by following it up with them on calls and emails.

                          So I am writing this email as I am very much stressed because of the TataCliq behaviour. I need the refund amount in next 24 to 48 hours’ time, or else they need to compensate me on the same. As I have taken this on EMI basis when I spoke to my bank they said it is already converted to EMI when I had purchased so if am cancelling the EMI mode then I need to pay the entire amount immediately or else it will attract the interest charges for the same.

                          Looking for a response in favour and request you to take this issue on priority & need resolution ASAP.

                          Thanks & Regards,
                          Asif Iqbal.
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                            S
                            Suleman Baig
                            Jun 18, 2020
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                            I have Ordered SoundMagic ES 18S In-Ear Headphone Red & Black on Tata Cliq
                            Order Details:
                            Order placed on:12 Jun 2020
                            Order ID:[protected]
                            Cost :499/- + Shipping Charges 49/-= Total:548/-
                            payment already done.

                            On 18.06.2020 at 4:00 pm i have received the item, But the size the package is big. I was Surprised and Shocked what it is ? Courier boy left ...

                            Then after opening i found package is not ear phones but they are Candles.

                            I really Dissapointed with the TATA CLIQ. Iam a fan of TATA. I Always only TATAs have contributed something to country. But this is really bad experience.

                            I Immediately tried to call customer care(CliqCare) and Dialled to
                            [protected] for any support, but all in vain.

                            Finally i googled how to complain on receiving wrong product from online shopping i found this site.

                            I just want right product or Refund and return.

                            I want my money refunded asap. this is worst experience ever happened to me. I'll lodge complaint in consumer court by next week.
                            +6 photos
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                              upendra kumar ray
                              Jun 17, 2020
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                              I've placed my order since literally it has been above a month now! I'm contacting them in every possible way, and they're not responding at all!! Worst ever service! I want a refund of my order now asap
                              I repeat no one should ever buy anything from this so called fake app "tatacliq"!!!

                              Order details

                              Product:- luminous josh 1200mm 3 blades ceiling fan (Brown)

                              Order placed on :- 15 may 2020
                              Order id :[protected]
                              +1 photos
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                                Dharmender62
                                Jun 15, 2020
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                                Dear Sir, On 29th May an order with Id No Order ID:[protected] was placed with www.Tatacliq.com and sum of Rs 25998.00 was [aid to the via my Visa Debit card, the delivery of the product was promised by the party by 7th June, the due date passed and I also did not take it as serious seeing the current pandamic situation. they accepted that they failed in effecting the delivery but to refund issue, they have making false and fake updates to me for last more than 7 days. The helpline No a paid mobile No is never responded, once this responded that too after 19 minutes and to no use as they just said, we appolise sir that your money is stucked up with us. I am enclosing the images of some their communicatins which are self explainatory sir
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                                  S
                                  Shivam_Khare_golu
                                  Apr 10, 2020
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                                  Dear team,

                                  I've received a letter. It is mentioned there that sender are from tata group and they offering job. They are asking for money on behalf you.
                                  Kindly check the authenticity of that letter as the fraudsters are misusing your name.

                                  Pfa,

                                  Regards,
                                  Shivam khare,
                                  Cont: [protected]
                                  [protected]@gmail.com
                                  +2 photos
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                                    plabanmondal32
                                    from Nabadwip, West Bengal
                                    Mar 17, 2020
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                                    Address: Nadia, West Bengal, 741302

                                    They saying refund creadited in my account succesfully but not showing in my account. Calling tatacliq is a waste of time every time they saying same thing again. Order id[protected]. Payment was done on 11th march through sbi rupay debit card. 16th march was last date of tatacliq timeline for refund. On 17 th march, today i am calling tatacliq going bank branch. Each of them blaming each other for the refund issue. Bank saying contact tatacliq, tatacliq saying contact bank, its 2020 now till online shopping is a mess, no one is taking any action regards this, shame on the digital india.
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                                      Santhosh-kiran.k
                                      from Hyderabad, Telangana
                                      Feb 24, 2020
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                                      Address: Hyderabad, Telangana, 500072
                                      Website: Tatacliq.com

                                      I paid amount for sandisk ultra 64gb pendrive during discount. But after payment via bhim pay, the order is showing it is cancelled due to no payment. But the amount 682/- deducted successfully from my account. They sent messages like these.

                                      Hello santhosh kiran we regret to inform that your order cannot be processed as the payment gateway used to process the payment timed out.

                                      But you see the successful deduction of amount from my account to tatacliq. But it is showing unsuccessful. I cant trust phone pay payments when the site is tatacliq from now. Kindly refund the deducted amount.
                                      +3 photos
                                      He said name is Rajib Gupta appointmemt officer of TCS ..offering manager post 40k-80k salary bt first I gave him 500 rs then he gave the gate pass of face to face meeting ..his wp no is [protected]

                                      money deducted but order cancelled by them. no refund - Comment #3659780 - Image #0
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                                        akhiliitr
                                        from Agra, Uttar Pradesh
                                        Feb 11, 2020
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                                        I ordered a belt from tatacliq.

                                        The belt was used and when i raised a return request for the used product, it was cancelled on the pretext that i have placed wrong request.

                                        In this case any seller can send old and used product and then deny for return.

                                        This kind of response is highly unacceptable and why a customer should bear the fraud of seller. I'm highly dissatisfied and hope someone can resolve the request
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