Tata Docomo — 2 times charge photon charges & wrong commitment

I bought tata photon + & paid 2k but speed was nt good. When i complaint they suggested me for photon max.When I took the TATA Photon max wifi postpaid connection by paying 2k again, that time I was promised that it is fast and very good in quality, But unfortunately this speed is horrible & no results so far. All working under the TATA photon are speaking nonsense, without having any knowledge to resolve, Only they drag the things, making the things more frustrating, my Complaint Number[protected] . Still it is not improved.I believe they should be sue for false promising during marketing.I should change the TATA number, earlier I had Tata Photon plus, that too was very slow, after complaining as per their suggestions I took this wi-fi connection 6 months back around, but this also found bogus. All nonsense technician

I complaint to deepak gulati bt no response from concern team. One person mr boby called me & said ur facing slow speed problem due to your location is highly utilized. If the service is nt good den why ur charging amount from us.. request you to refund photon max upgradation amount & last 2 month bills payment refund..

My TATA Photon Number is [protected]

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We would like to inform you that basis of your complaint we have shared your concern with our Network team and have received the feedback that area where you are using the connection is currently highly utilized sector. Hence, we regret to inform that you may experience fluctuating speeds due to this.

However, we would like to inform you that Network enhancement is an ongoing activity and our customer’s feedback is duly taken into account while planning for same.

Further, we would like to inform you that as per company norms refund of your device cost is not applicable.

Thanks and Regards,
Customer Care
Tata DOCOMO.