Tata Docomo — About bill and customer service

Address:Pune, Maharashtra, 411045

My name is supriya shinde.I have opted for a monthly plan of Rs299 where the company is charging me above that . I called customer service team . Agents name Tejal, Faizal and supervisor name Pranjal who gave pathetic service. Supervisor told me that am i have used the services where in i infd her continously not .The way she was speaking was pathetic she was not aware what she is talking about agent name faizal dicntd the call where she was blaming me. Last month company stopped my outgoing without any intimation and i was stuck and my husband was at work and i couldnt contact anyone . Please look into it and resolve my query
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Regards,
Customer Care
Tata Docomo
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.
Hi this is supriya shinde. My email id is [protected]@gmail.com mobile no [protected]. After complaining I didnt get any bill for last month. But this month again got a message of Rs 311 amount due.I dont get network at my office. Nobody is able to contact meI have to restart my phone everytime. Internet speed is pathetic .It takes ages to download one pic.My husband is facing the same issue. Even he receives a high bill no netwrk no internet speed nothing. Am not happy with the netwrk and want to leave tata docomom. Til now i made a payment more than 2to 3 thousand of no use. They give 3g speedat the begining of the month and then for the rest of the month its 2gwhich is horrible. I wont make any payment . Want the procedure to leave the newrk ASAP . Please help wth the resolution

Thanks
Supriya
Hi this is supriya shinde. My email id is [protected]@gmail.com mobile no [protected]. After complaining I didnt get any bill for last month. But this month again got a message of Rs 311 amount due.I dont get network at my office. Nobody is able to contact meI have to restart my phone everytime. Internet speed is pathetic .It takes ages to download one pic.My husband is facing the same issue. Even he receives a high bill no netwrk no internet speed nothing. Am not happy with the netwrk and want to leave tata docomom. Til now i made a payment more than 2to 3 thousand of no use. They give 3g speedat the begining of the month and then for the rest of the month its 2gwhich is horrible. I wont make any payment . Want the procedure to leave the newrk ASAP . Please help wth the resolution

Thanks
Supriya

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