Tata DoCoMo Complaints & Reviews

Hi,

Tata Docomo are activated the VAS SERVICES by own and they charges to customer and reducing balance from them.

My mobile number is:[protected]... they are activated this VAS service by own and they reduced my Amount Balance from my account balance.

They are hopeless peoples...

They are cheaters...

and they telling me please send SMS to STOP.

But actually I not started the VAS service and they charging me and again telling me you want to stop then send SMS.

I am trying to complaint to customer care, they are always busy only Engage ringtones... customers are always waitting for them on phone... 1 to 2 minute they waiting and telling its your job to stop.

TATA DOCOMO is madarchod/Hopeless company... I am so frustrated that's why I using BAD words here...

It is...Haramkhor...

I have a Tata docomo internet wifi dongle and signed up for a 20 GB package in Feb.Photon No-[protected].The plan was Rs 1000 -20 GB.Firstly I never got the promised speed anytime.Now they have sent me a message saying that they are discontinuing the 20 GB package because of low demand.On going to their site you can see that the 20 GB package is available for Rs 3000...A 3 times increase.Is this justified? There is nothing in this country which justifies the increase of this magnitude.This is a case of clear cheating.

15/09/2015 I am Dhanurdhar Tripathy using my friend Gunjan Raj tata docomo (Haryana) sim card no. [protected] since last three year. someone stolen my mobile near Tenali railway station (A.P.) on 15/09/2015. Along with my mobile, Two sims Airtel gujrat ([protected]) and Tata docomo Haryana([protected]) lost.

I recently requested for a micro-sim from the company. When I went to the Tata Docomo center in Koramangala, they told me that my number has been issued in someone else's name. This constitutes fraud and theft of identity on the company's part, as upon inquiring the details in the database, it showed that it had my email id updated. I had been using the prepaid number for the past 3 years and now I was told that I can't be issued a micro-sim since it is someone else's name. Here the scam of Tata Docomo starts. They told me that I can convert the number to a postpaid number and get it issued in my own name. I did that as I wanted a micro sim. I gave my passport for identity proof. They told me that their agent would come to verify the address. Unfortunately, when their agent came after 2-3 days I was in office and was not able to get the address verified. Neither the agent called me before coming nor informed me when he would visit next. I got a call from the customer care about the verification again and told them to come on wekend:- Saturday 3 PM 12th sept, 15 for verification. The agent comes for verification at 12 in the noon that day. I signed the document he had but he was rude and asked for my designation, which seems unrelated to address verification. Later, I got a message saying that since my address was not verified, my outgoing would be barred. I tried raising multiple requests but they finally barred the outgoing on my phone. After another set of heckling on the phone with the customer care, they enabled the outgoing and raised a re-verification request. This time to not delay it further I requested them to come before 10am on any weekday and verify the address. No one came to verify the address for last 2 days(15th, 16th sept) during the time I gave. They have barred the outgoing again on my number. This is not only unprofessional but also constitutes unlawful practice, theft of identity on Tata Docomo's part.

My bill cycle: 8th March'15 to 9th July'15 (4 months) Bill Amount : 2360 rs (for 4 months, 590 rs per month) Account number:[protected] Tata Docomo no: [protected] Requested for: Change of installation address, which was managed poorly and TATA Docomo forced me to cancel my broad band connection. 1. I sent a mail on 27th March' 15 to change my installation address for my landline and broadband on email id [protected]@tatatele.co.in which was given to me by your call center 2. I again sent a mail on 5th April'15 for same request on email id [protected]@tatatele.co.in because your call center told me this is the correct id 3. I was asked to send a mail again from registered ID which I sent on 18th April'15 4. You moved my landline and did not move broad band (i moved from one building in the magarpatta to another building in magarpatta) 5. In the same email I asked to move both landline and broadband, still no one in tata docomo is able to figure out why you moved landline but not broad band 6. For one month when you could not move broadband, I sent a mail to cancel my connection on 28th April'15. Not because I wanted but because you goofed up. 7. My cancellation is because of your pathetic services and not voluntary. I would always refer to the initial date my first email (i.e. 27th March) as cancellation date. 8. In the cycle for which you are asking the bill I have consumed 0 bites internet as far as i know (cycle from 8th March'15 to 9th July'15 (4 months)) 9. Per month's billing is 590 Rs (4 month I pay 2360 rs) 10. From 8th March to 27th March is 19 days, it comes to 393 rs 11. For mental harassment in last 6 months, I should ask compensation in multiples of 393 rs. 12. You guys must be an expert by now to pay for cases like this, can you suggest how much should I claim from you? I have send you 15 odd emails about issues that you created with a very simple request of change in installation in to a cancellation. Specially when you could move the landline from the same request but did not move broadband Pathetic services, it seems you guys are dying to shut down your company.

I am Bhamisha from Kozhikode . Yesterday recharge 50/- rupees on ([protected] ) this number . I called only 3 calls below 5 minutes and they withdraw full amount. Many times tata do com custamer care they not attended call.regularly they withdraw data not legally. They cheat me.

Dear sir, today i tried to recharge my dokomo no. [protected] by rs. 255, amount was debited from my a/c but i could not get recharge in my cell phone. Please pay a wide attention. Refrence no. Of debit from my account is as follow ig0arpiwu2

Dear Sir, I have tata DoCoMo connection and shifted from Mumbai to greater Noida West . I do not have coverage here and wish to disconnect my TATA DoCoMo connection . Please assist Thanks & Regards; Hemendra Sharma [protected] TATA DOCOMO Number : [protected]

My tatadocomo no. Is [protected]. I call to customer care on 7:16 am on 16.9.15 for knowing my dedection. But they talk very rudly executive as well as senior mr. Vikas. They are denied to tell the current deduction and told me plz find the detail after 4 hr. Even they denied to give him the service request no. Also. Sir plz check the recording ... and advise as accordingly.

Pack activated without request and customer care executive not resolving the complaint. "Pyaar ke panne is activated at Rs50 for 30 days. Dial 55001 to enjoy the service. To stop, Dial or SMS STOP to 155223(Free). Bal Rs.10.26 at 15-Sep-15 20:03PMREF ID is 16334489" My contact number is [protected]. I want complete refund of this fraud

Connection number : [protected] Sim holder name : samarateja uppula I have faced great inconvenience form the recovery team . They calling me for the bill payment. Previously As i have done settlement and payment for the above number and please find the attachment with this email.

I have activate the 3g special offer worth 127rs on my no.[protected] which offer is shown by company.in this offer benift of 1gb shown by companybut company provide me only 800 mb.i have complaint this problem on 198 helpline.but my problem is not solved so what can i do??

I, Tanmay sarkar, purchased a TATA walky having no.[protected], model no. V-FC9300 OLIVA on 07/02/2015 from ETHEREAL, add-180/2 CIT road, SCH- VIIM, ground floor, ultadanga, kolk-54. But after few days, it has stopped working. I have requested several times verbally, but no body is responding. I have contacted with the customer care. They told me that it will be charged Rs.100 though I was told that it has 1year gar-runty. They send service person who told that the walky is in dead condition and has to be changed, and also out of stock and the model is now not manufactured by company. Cusrtomer care also taking no responsibility and also not interested to hear any problem. They have a very ill attitude. But it is available whenever it is to be purchased. the main thing is that, I have purchased the walky for activating EDC machine. I have faced huge loss in my business. who will be responsible for this loss?????? yours truly Tanmay Sarkar [protected]

I have recharge my tata docomo no. [protected] with 1gb 3g internet pack of rs 94, but they gave me 2g data. when i complaint about it to customer care they told me to convert my 2g data into 3g within 48 hours. but now they refuse to convert it into 3g . now they neither convert my data nor refund me.

Sir, I am a retailer of Tata Docomo. sir a sim is not activated till now, I sold it on 07/09/2015 but it can't be activated now. i call to the customet care but they told me that the sim is activated but there is no network in sim card. it shows always ' please insert sim card' . sir please activate the sim. My no. is [protected]. if it can not activate then please return the documents. please full details of documents are number of sim [protected], Name : renu d/o surender singh, last digit of serial no. : 205583

I used Tata photon dongle just for 2 days and third day I was not able to use it . I register a complimt on 8th September in the morning, customer care executive told me that you have consumed 2 GB in 2 days ( not possible) and as plan is 2gb unlimited we will resolv your speed issue with in 4 hours. I got a call in the night after 9 pm (after12 hours ). I told them to call next morning as I was sleeping that time. I did not receive any call till now Tata photon no. [protected] Complain no 50939911

I have received lok adalar notice for zero usage bill paymeny from tata docomo for the cancelled my existing docomo data card.[protected].

I went to tata docomo showroom in kk nagar and cancelled this service by signing the form. Still these people asking me to pay the bil for zero usage.

I' m currently using tata docomo max wifi because of these worst service i'm planning to cancel all the services with docomo. .

I was a customer of TATA DoCoMo, bearing photonNo. [protected]. I have discontinued photon connection in the month of Jun, 15. The outstanding amount was Rs. 846.00 in Jun, 15 which I have paid and requested to close the connection. And it was closed immediately. Now today I have got a call from a lady (Mob: [protected]) who is asking me to pay Rs. 756.00 for TATADocomo photon bill by today 1 pm, or she will be sending a legal notice to Delhi Court. I have not given any time even for verification whether the due amount is justified. However As per my knowledge I have cleared off all dues and there is no outstanding amount left at my end. I haven't received any mail related to any due bill from TATAdocomo for last 2 months. This seems to be erroneous and insulting to me .

Hello Sir, My name Thyagaraj. N having number [protected] I was using internet today on 12th sep 15, I got an msg from TA-HUWWAP, that docomo deals have been activate so 5 RS IS BEEN DEDUCTED, I never tried to activate any deals ...I tried 121 many times but could not reach to customer service agent & all d time I tried 50 paise is been deducted from main balance...I don't want such service to be activated without even notifying me before deduction from main bal...kindly look into it & I want my money back .

Without any request or confirmation from my side, I suddenly gets a message as follows "Chulbuli Chat is activated at Rs15 for 15 days. Dial 5330011 to enjoy the service. To stop, Dial or SMS STOP to 155223(Free). Bal Rs.1.87 at 11-Sep-15 21:40PMREF ID is 16029622". And I lost my balance all of a sudden . Since this is completely inappropriate, I request the company authorities to kindly refund my balance you have dedected for a service I have never requested for.Why should i have to go through all these trouble just because I'm your customer.?