Tata DoCoMo Complaints & Reviews

Mob no : [protected] . As per Rs55 double talk time offer, first I enquired the customer care n then I recharged for rs55 . then I found a sudden deduction of Rs30 within 15 min of the recharge ... when i enquired the customer care about other activated services n they replied negative and so i proceed for recharge ... so kindly refund my money back without fail .

I have called account info 21-3. -2015 balance was 28 Ruppes.then i dialed dive in voice.i talked about 1minit 30 seconds Then i dialed account info again balace was at 16 ruppes what was that pls solve it plsssssssssssss I m very angry about this My mobile number is-[protected]

I have registered a complaint against tata docomo for the speed issue of my broadband connection. I have given residential address plus the new address to the customer care and their turbhe office. They are always calling and asking the address. Last date given to me was 18th march and still there is no action. The Customer care people and the engineers only trying to mislead people Once again the same tata docomo fraud. MY contact number [protected]

Hello, My Mobile Number (+91-[protected]) Suddenly deactivated without prior intimation. I don't know what is the problem.Last 6 Month i am not making or receiving any calls from this number because of i am in abroad. Once i come to india i will use this number only. I am using this number only to all my bank accounts... Now i am in abroad, so i cannot make changes in my indian bank. Please understand my situation and activate the number once again. Thanks in advance for the support Regards Suresh Mobile Number:+91-[protected] Email:[protected]@gmail.com

Hi, My Docomo No.[protected], Today I recharged Rs.60/- through online by mistakely from Airtel prepaid service instead of Docomo Prepaid service. So, how can I get back my money? Else If can be transferred the same from Airtel to Docomo. However, I request you what is the procedure to get back my money and How? Thanking you. G. Pullaiah, Mob. No.[protected], alternate Mob No.[protected].

Tata Docomo does fraud with customers. They take money and documents from customers through agents, then the agent phone number is deactivated so that you cant check the status of your application. The Tata agent gives you only some CAF number (11 digit) which when you call Tata Docomo HelpDesk, they say its not correct. Then when you tell them the fraud that has happened, they say we cant help you. Please mail your grievance to [protected]@tatadocomo.com. When we mail all to this email id, we get a reply "We will not be able to process your request due to non availability of the number.Request you to kindly provide your Tata DOCOMO number with STD code or Account number for further action.". The agent had given me customer copy of the form with Tata Docomo Official Logo on it where "CAF number" was written. I had provided that proof to the company, still they are ignoring my mails and customer care keeps on asking for customer account number to help further. If the agent has not given any connection, where should the customer come up with any account number? Thats the complaint right? And I had already provided them the CAF number and scanned copy of Customer Copy. Still they refuse to take any actions. Tata was such a good brand, but due to such services and fraud, I have lost trust in that brand. Now I have to make a police complaint as the agent has vanished with my money and documents.Not sure if the documents will be misused, so have to take care by making police complaint in time. Tata Docomo is doing frauds. Posting the complaint here, and all other sites as possible, so that people who are planning to take Tata connections in future, will rethink and choose some other options.

My TATA number [protected], from 1st day i am facing problem on my mobile No. from last 4-5 month they are raising my bill in 000's and each and every time i need to raise complaint and reduce my bill to 364, and in this ur dept has crossed all limits, even they are not ready to solve my complaint and disconnected my outgoing, original complaint was raised on 3.02.2015. and sice bill is not cleared i cant move to any other service provider.

I had a tata Photon Wifi dongle postpaid that i bought from Ahmedabad and was to be used at Pune as I had to go there for few months. I was told the there will be no speed issue at pune and I will get high speeds. I was not getting the promised 3g speed in my dongle, the speed was pathetic even slower than the 2g. So I went to cancel the dongle after 2 months, they took some Rs 270(approx) extra from the amount mentioned in the bill stating that it was cancellation charge. I had gone to cancel the connection in the middle of the month, though I haven't used the dongle for a single MB of data, during cancellation also I asked the lady at the store whether I will be charged for this month and she replied in negative. She said as you haven't used any data and you're getting it cancelled You will not have to pay the charge. Now the people at Photon are harassing me daily asking me to pay the charge for the month in which I had cancelled the dongle.
Had I been told earlier that I will be charged for the dongle, I would have got it cancelled after the completion of the month. It's not about the mere 650 Rupees that I have to pay, it's about the level till which companies like Tata can go to harass the customer. First of all I was promised false speeds, I mentioned my area o[censored]se and the store people told me that their will be no problems with speed still I was getting pathetic speeds. Secondly they couldn't solve the speed issue even after repeated complaints. Third, the store lady said I will not be billed for the month, whereas I was actually charged. Now, they are harassing me everyday to pay the money. I am not going to pay the money as it is false

I would advise everyone, please don't buy any of the Photon or docomo products otherwise you will also have to face all these issues.

I am using Tata Docomo postpaid Connection. The Services are worst. No proper network in metro cities like Pune and they also charge wrong bills. My previous bill was 1886 but I don't know how come. I have decided to port my no ASAP.

Illicit deduction of my T24 prepaid balance in name of data services. T24 Mobile Number: [protected] Since 6 months my account is getting deducted in name of data services which I have requested many time by speaking to customer care but did not get deactivated. Every time customer care told me that a message will be received with in 4 hrs of this call & your data services will be deactivated. Yesterday 11th March, 2015, 70 Rs has been deducted in a 4hrs duration in name of data services which I have not used & as per my knowledge it has been deactivated. I was shocked at the casual attitude of customer care when I asked this services should have been deactivated long back to which got the reply that sometimes due to technical issues deactivation request may not have processed. Are you want to say customer has to suffer due to your technical issues, moreover have not used a single byte of internet then how can I be charged for the thing which I have not used & requested for deactivation long time ago. This is clear case of cheating. Now as well I am not able to get this services deactivated, When I am trying to port my number it is also not working, I am not getting the sms code for porting. God save from this kind of fraud companies, think twice before going for this TATA docomo services.

Worst & poor service is tata docomo customer care service. Dont buy prepaid modem. I bought photon max wifi modem from tata docome on September 2014. I was working five month without trouble . One day on 2nd march 2015 morning it is not working and i register a compliment on customer care officer. They gave some instructions to do on modem.but issue not resolved & they asked me to go this shop & that shop and accordingly i went there but these people without compliant number they can not checked.regarding this last week one guy came to my home from tata and he also checked it and he promised to replace the modem on next day. Five days ago Still he is saying activation problem on higher side. Who will help & how will resolve it tat i dont know. I am disappointed from this network.[protected]

Im facing a call rate of 1.5ps per second and message cost was 60ps per message. i am frastrated out of this service. i dont want this operator service. if i send port also it was not going. im not getting what is the problem. please help me. i dont want your service, ,

hi, iam using tata docomo post paid number [protected] from two years...they suggested me to take ADD ON PLAN of 99RS [protected]...but now wn i contacted customer care they are least concern about my isuue so please do the needfull... THANKS

Dear Sir/Ma'am, Please refund an amount of Rs. 699 against unsuccessful recharge transaction reference no. BSMP[protected] ON 08/02/2015 @ 0804 HRS. Please refund an amount of Rs. 699 against unsuccessful recharge transaction reference no. BSMP[protected] ON 08/02/2015 @ 0806 HRS. Please refund an amount of Rs. 149 against unsuccessful recharge transaction reference no. BSMP[protected] ON 02/02/2015 @ 1956 HRS. Thanks. Alt cont. no: [protected]

Dear sir, I have subscribed to tata docomo plan DS805 3 MBPS Standalone. The location is Malabar Hill and the speed which i receive is only 0.07 Mbps which is a critical issue. I have already complained 2-3 times regarding this.There is no action taken against this even after registering many complaints. As that wifi connection is registered on the global aviation industry they are trying on their side to solve this but there is not cooperation from tata docomo. Please do this before taking any legal action against tata docomo company legally by Mr. Vithalani and associates. My contact number is [protected].

The customer executive - Jagadish had blocked my number without intimation after verbally harassing me. He uses vulgar phrases and immediately disconnects the call and blocks my number. Such customer executives are nothing but a disgrace to the network operator and should be immediately suspended for causing unnecessary problems to the customers. Date of the incident[protected] Time - 9:30 - 10:00 pm Victim's name - Varun Rao Victim's number - [protected]

Hi I have requested to closed the connection in June 2014 after clearing all my bills .it was asked to me by customer care after transferring my call to cancellation dept that if i wanted to keep my number in safe custody. i clearly replied no. they said this number will be temporarily disconnected in 48 hrs and after 15 days it will permanenetly disconnect. after 15 days i even visited pimpri store and met cutomer support representative for same and ensured that there were no pending dues in their records, he said that they can not cancell the number from store as this procedure is applicable only online.i called customer care from store and it was told to me that i have requested safe custody. i immediately told them that this is fraud and i never requested that, i told them to remove from safe custody if they have misunderstood my statement cause i do not wish to continue this poor service and i never wanted to pay any amount for safe custody when i can happily use my wifi from any other service provider at a cheaper price.basically it was their tactics to fool me in to continuing the connection.why should i pay even a rupee when i do not want to use your connection or keep your number. its not a mobile number that i use to call, its just a wifi device number. i clarified this from phone of store to customer care and they said cancellation will be done.i thought i am over with these fraud tactics of docomo. then after a month or so, when i called docomo to confirm they said that number can be removed from safe custody only after its tenure.i still told them to put a request to cancell it immediately as i will not pay any stupid charges put to me by docomo representative for trying to force me to use your connection. till november 2014 i didnt get any bills.In dec 2014, i got a bill of 562 rupees due to be paid by 11 jan 2015. i called them and said this is a mistake from their end and it must stop as they are harassing me by sending bills for connection that i have stopped using 6 months back and have disconnected long back.they apologised and said they will reverse the amount and close connection. i got a bill in jan and feb again, n did call up customer care again and even spoke on online chat with same promises from their end but no actions. i am tired of talking to these people, and tired of their fraud and harassment.infact now they should pay me for mental agony they are providing me, when i have cleared my dues in june 2014 and asked them to close connection. My latest conversation was on 11 march 2015 with Mr. Yash Bhanok - senior high priority cancellation incharge.i called customer care and they connected me to cancellation dept. i asked him to tell me his complete name and discussed my problem with him.he heard me and told me he will call back in few mins.He called from [protected] and gave me a request no.[protected] saying that amount charged to me is wrong and complete amount will be reversed and number temporarily disconnected in 48 hrs and permanently disconnected in 15 days.i hoped that atleast this time it will be done. In 2 days time i get a message from docomo that 212 rupees have been credited to account and will have to pay rest.i dont understand that why will i pay when i cancelled your connection in june 2014 and have not used it since then. i got call on 14 march 2015 from docomo collection center in shivaji nagar - pune, from 2 mobile numbers : [protected] - mr . pratap jadhav [protected] - mr. rohit sawant these people complained me of not having paid the bill and said that i should pay it and close connection. i explained them very clearly that i will not pay a single penny as docomo is wrong in asking me for same. i again went to online chatsite of docomo for this issue and spoke to Mr. raj.He said he cant help me much with this issue and i should contact Mr. yash bhanok.i told him i am unable to reach him.now even chat websites are not helping. i don't understand anymore as to how to tackle this frauds. Please explain and help!do i need to post this to facebook for some one to come along and help me?????

I cannot understand what they(Tata docomo people) are doing everyday 15rs without any reason. Whenever my phone gets network first time in a day. I receive 3 smses from ta-mdeals with content "hi! Get additional 10% off on bill of rs.500 & above for buying any product on www.Starcj.Com. Your discount code is:[protected].Coupon expires in 24hrs. Tnc apply. " And guess what i have lost my rs.15 without doing anything... And [protected]@tatadocomo is fab they keep on saying that u hv done this and this.. Without accepting the fact that he is been facing some serious problem and why the hell do you think that i will dial that ussd again and again.. kindly suggest solution

Hi Even after raising a close request on 10 March 2015, they agreed to close it on 17th march but on 14th march 2015, I received a sms saying i requested to stop the close request This is plain cheating !!! Please be beware of this company ( TATA DOCOMO 3G Internet ) Thanks Karthikeyan.C From: karthikeyan chockalingam <[protected]@gmail.com> Date: Sat, Mar 14, 2015 at 10:08 PM Subject: Fwd: SERVICE REQUEST NO.[protected] FOR YOUR TATA PHOTON NO [protected]~~M22202986 To: appellate.[protected]@tatadocomo.com Hi Suma Murali Krishna had agreed to close my connection on 13th March 2015 But I received a sms on my phone [protected] on 14 March 2014 that my connection will not be canceled as per my request !!! I haven't asked anyone to cancel the terminate request, my last communication was with murali krishna This is not at all fair, please close my connection asap I hope you understand the level of frustration, I am undergoing because of this Thanks Karthikeyan.C

i have unequivocally expressed my wish to be left alone by Tata. they have added their comment here here is my response:- TATA THE MONEY I SPENT ON YOUR FRAUDULANT PRACTICES I ASK YOU TO KEEP THE MONEY AS CHARITY THAT ONE GIVES TO A BEGGAR FOR, YOU ARE NO BETTER THAN A BEGGAR BUT WITH A HUGE DIFFERENCE! BEGGARS NEED MONEY FOR SURVIVAL BUT TATA BEGS FOR MONEY IN THE NAME OF RULES AND POLICES I SHALL NOT PERMIT YOU TO DISTURB ME AGAIN IF YOU DO NOT STOP YOUR COMMENTS HERE AND ALL CONTACT WITH ME THEN BE PREPARED FOR THE CONSEQUENCES THAT WILL SOIL YOUR GREAT NAME!!! TATA THE TASTE OF INDIA!!! GET OUT OF MY LIFE OUT!