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Tata DoCoMo Complaints & Reviews

www.tatadocomo.com

2.7

Updated: Aug 21, 2025

Complaints 9255

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4180

Unresolved

5075

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Tata DoCoMo reviews & complaints page 22

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Dear sir/mam
I manoj kumar srivastava. my wife Using your sim card of tata docomo of number +91 [720xxxxxxx]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my all the information like bank, aadhar card and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Yours faithfully,

Manoj Kumar Srivastava

Tata DoCoMo customer support has been notified about the posted complaint.

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L

lavi bansal

from Lucknow, Uttar Pradesh

Jun 16, 2019

Activate my sim card emergency call would be found my sim card

Š

Šħẫřẫȡ Cħẫuħẫň

from Mumbai, Maharashtra

Jun 16, 2019

I was out of my state from 6 month when i return nd open my docomo sim [protected] it shows your no is out of grace state. how can i resolve it?
my all bank, aadhar, office doc are connected with this no.

help me as soon as possible

R

rohith h.c

from Bengaluru, Karnataka

Jun 16, 2019

Hi Team,

My Docomo internet is not working and when i contacted customer care they told it will be resolved in 4 hours. I called again after 3 hours to know the update, now they are telling it will be fixed in 72 hours. 72 hours without internet!!! i want to port to other trusted service provider

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Address: Pune, Maharashtra, 411045

I am using Tata docomo broadband for last 5 years (ACC[protected]. Today there is a downtime since 11:00 am and after calling customer care around 6:00pm I got a standard answer of area outage and services will be back by 11:00pm.
I want to register complaint and want an official answer from you company for
1) For bill you keep sending hundreds of reminders and mails but for a known outage why a single SMS or email is not sent to customers?
2) Why these outages are not discounted in the bill? As per the plan I am entitled for unlimited internet for full month. So such outages should be discounted?

regards
Rahul

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Address: Thane, Maharashtra, 401303

I have been using one tata docomo number since so long as i have been transferred to some other location for shorter period of time and now when i am trying to use the same number found my sim number is showing as invalid.

I have linked so many accounts to this number, without informing me how come they have stopped the service. When I m trying to call customer care I am not able to call even as message is popping up mobile service not registered on network, kindly help me out in re activation of sim as its is very important for me.

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Address: Ahmedabad, Gujarat

My tata docomo no. Is [protected] which is deactivated by you on 16/05/2019 although i have recharged at on 12/05/2019. I have given this no. At my all the bank, my ca institute and all the legal places.
So i am requesting you to reactivate the my no. As soon as possible. As you can also see that i may using your that no.

Reactivate my this no. From your end or give me the way how i can reactivate it so that i can do it as early as possible.

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L

Laxmipriya Mohapatra

from Bengaluru, Karnataka

Jun 5, 2019

Want to reactivate a Docomo mobile number

shahdharati's [Complaint's author] reply, Jun 5, 2019

Yes

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Address: Haryana, Jhajjar, Haryana, 124507

I have been using tata docomo since long time and i am not able to send messages from my prepaid tata docomo phone it always fails, i tried clearing the cache and reset the message centre i have done calling many times tata docomo customer care but it doesn’t work at all please solve my issue

Contact - [protected]
Name: ved budhraja
Company - tata docomo prepaid haryana

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S

Subbammma

from Delhi, Delhi

Jun 5, 2019

After recharged sim deactivated
I need my sim
Do the needful

not able to send messages - Comment #3451976 - Image #0

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Address: 560103

I am unable to generate the unique port code for my tata docomo number +91 [protected]

Everytime i send the sms (Port [protected]) to 1900, it said regret inconvenience.

I have tried sending the sms for 2 times and got the same reply instead of the port code.
It seems tata docomo is trying to deliberately block the port code generation to restricting me to port to different service provider.

Please take some action against these guys.

Thanks,
Mary

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P

prashant nehra

from Mayiladuthurai, Tamil Nadu

Jun 5, 2019

[protected]

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Address: Hyderabad, Telangana

I am using my tata docomo number from 6 years which is a prepaid. But suddenly on 23 may 20189 it was disconnected. I am not able to find any customer care store nor able to reach any customer care centre. I tried to connect to Airtel store but they refused to help. I sent an email to tat Docomo customer care and Customer service guys informed that this number is permanently disconnected, but i am using this number from more than 6 years how can i get my number back. Please advise on this situation.

Disconnected number:[protected]
Email id : [protected]@gmail.com

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A

Anuradha 3101

from Pune, Maharashtra

Jun 5, 2019

Hi,
My Docomo SIM card is coming as Invalid from few days. Please let me know how to reactivate it.
Docomo number-[protected]
My alternate number-[protected]

R

Rahul&tanu

from Indore, Madhya Pradesh

Jun 5, 2019

My docomo no. [protected]
Not work, no any response,
Incoming outgoing calls stop and msg stop.
So do something as soon as possible

M

Manu Madhavan

from Mumbai, Maharashtra

Jun 5, 2019

Hi,
I have been trying to port from Docomo to another network.. When tried to port, there is no response and I have been getting charged for the SMS.
Can you please help me in this ?

U

User123name

from Bengaluru, Karnataka

Jun 6, 2019

Call ends abruptly when I make a call and not receiving any incoming calls.
Not able to call 121 either.

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Address: Hyderabad, Telangana, 500023

Since 2 months im not able to make outgoing call to any number leawe alone my contact list saying the number dialled is not correct. I'm surviving in wifi for calls all time thankfully but this can't be stretched any more. Kindly solve the issue asap. Also the docomo network which i'm currently manually have opted for airtel as it says your carrier has no network. Have tried all the caller id failure tricks to overcome nothing worked

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M

Manjupriya T

from Mumbai, Maharashtra

Jun 4, 2019

I could place call or send SMS through my num. Even the customer care nums have no reply. This problem is almost faced by us about 6 months. Please do the needful as quick as possible.

S

Shivu Raj

from Bengaluru, Karnataka

Jun 4, 2019

Hi I'm not able to send msgs from my docomo number, even I tried #33*1234# but it's not resolves

S

sonali123@

from Gurgaon, Haryana

Jun 5, 2019

Hi I am Sonali, my Tata Docomo sim is showing out of grace state. My incoming and outgoing calls are showing blocked. Please help me on the same.

S

srinivasa86

from Mumbai, Maharashtra

Jun 5, 2019

Dear sir/madam.

I Srinivasa Narayan r. My prepaid mobile number [protected] has been deactivated due to not used for long time. Kindly reactivate my Docomo number [protected]. I was using this number for my bank and other online payments options. So kindly reactivate my Tata Docomo sim card

Thanking you
Srinivasa Narayan r

M

Mothilal Gorak

from Delhi, Delhi

Jun 5, 2019

Hi please send my puk code for my T24 sim to my mail id Mothilal.[protected]@gmail.com.
Will send my phone number through email

V

vrvara

from Hyderabad, Telangana

Jun 5, 2019

While sending SMS to some numbers i am getting the message "can't send message with tata docomo error 10".

Have tried the solutions provided like #33*1234# and received message "connection problem or invalid MMI code"

Please resolve the issue ASAP.

Venkata Varanasi
[protected]

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Address: 676306

Today, i was trying to recharge my tata docomo sim through tata docomo website (Recharge. Tatadocomo.com) then i entered my number then selected recharge amount, of 145, then it showed option to select payment option (There were credit card, debit card, google play etc), i chose google pay, automatically directed to google pay app and i paid cash to tata docomo bill desk, then directed back to web browser, it agian asked to choose payment option. Money is gone recharge is not done. Usually there shows "transaction successful", but in this case nothing happened. I contacted tata docomo service helpline, they told me, it's up to google pay because it's third party to them. I can't contact thrm. Please help me to refund

+1 photos

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M

muk2110

from Pune, Maharashtra

Jun 5, 2019

SIR,
My name is mukul kshirsagar, and i am using tata docomo number from 7 years.But i didn't recharge it for 3 to 4 months and it is deactivated.
But i want to activate it again..but i cant find the help centre, customer care centre, etc. so please help me in getting my old number.([protected])
Thank u

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Address: Kutch, Gujarat, 37201

As i am using the tata docomo sim for a long time, but due to non-usage my sim got deactivated automatically without any prior notification. All my account s are linked to the tata docomo number and now i can't activate the same as the it is shown as invalid number.

Kindly assist for resolving the issue as i can't get nay msg or call on that number the sim of tata docomo is the main sim in my conatct.

Tata DoCoMo customer support has been notified about the posted complaint.

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M

Manjupriya T

from Mumbai, Maharashtra

Jun 4, 2019

I could not place call or send SMS through my num. Even the customer care nums have no reply. This problem is almost faced by us about 6 months. Please do the needful as quick as possible.

R

Rohidas Aswar

from Delhi, Delhi

Jun 4, 2019

Plz give me PUK nombar I have been working with a realtor to the office today so we can talk more tomorrow and I will be there at noon and I will send you my resume as requested please send me your

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Address: Kanpur, Uttar Pradesh, 208016

Hi team

I have been using my tata docomo no. [protected] from last 4 years but recently it started showing "sim not provisioned". This no. Is registered at number of important places for different kinds of verification. Now i am having trouble in getting messages. I am not sure, how a company can make this kind of activity if someone is already their customer.
I want you to please look into and get this resolved.

Anupam yadav

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Address: At -nandur post-kalamb tal-ambegoan dis-pune 410515, Pune, Maharashtra, 410515

Dear sir/mam
I harshad bhor using your sim card of tata docomo of number +91 [protected]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card

Email id - [protected]@gmail.com
Tata docomo mobile number - [protected]

Yoyrs faithfully
Bhor harshad vishnu

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Address: Manikonda, Hyderabad, Telangana, 500089

I have a tata docomo prepaid number. Whenever i am sending a message, it is declined and it is shown as "message not sent". I want to port this number to jio, however since i am not able to send messages, i am unable to apply for mobile portability also.. I have recharged this number and i am able to receive messages but i am not able to send messages.. There is no proper customer care of tata docomo whom we can approach.. When approached the customer care center, they are not able to help... Pl check and help

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Address: Tower 3, ZS, World Trade CenterDP Road, Pune, Maharashtra, 411014

My sim card is not detecting in any of the phones that i have tried since last week. I cannot do a manual selection as those options are disabled because of the sim card not being detected. I have called the customer care a number of times and tried to talk to local retailers too, but no one is providing support as the company is shutting down. I even tried contacting airtel as they have taken over tata docomo, but they are unable to find my record in their database. I have used twitter too, but there hasn't been any progress on the issue

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Address: 368, palhar nagar, Airport road, Indore, Madhya Pradesh, 452005

Hello i just want to reactivate my tata docomo number which was deactivated due to inactivity bcoz of some personal reasons and the same was deactivate on around 17 may 2019 and without any prior notification on my alternative numbers they deactivate the number which is still not allotted to any one now i want that number as that number is very much imp for me bcoz of so many places i have given that number only.

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May 31, 2019

Updated by Balaji1200 My tata docomo contact number - +91-[protected]

Current contact number +91-[protected]

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Address: Gopi Venkateswarlu Building, Prakasam, Andhra Pradesh, 523001

I have problem with my dual sim mobile, so for some period i cant use my [protected] no., now it was blocked please unblock it for use
Went to d docomo office they said after 3 months my sim will get unblock but nothing happened i went again but no one helped
Now i want my number because its registered on many places
Plz rply to this
Really irritated by your customer care people

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Address: 131 Shradha Shree Calony, Malviya Nagar, Indore, Madhya Pradesh, 452010

Dear sir/mam
I lovepreet singh. Using your sim card of tata docomo of number +91 [protected]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Yoyrs faithfully,
Lovepreet singh

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Address: Patlipada, D-10/404 RUTU ESTATE, Thane, Maharashtra, 400607

I have been tata docomo customer from 2013. From few days even after having balance in my account i am not able to send sms. Have subscribed for two special recharge packs. Even then i am not able to send sms from my number.
Tried calling the toll free number but that was of no use. No other customer service is answering the phone. This is such a nuisance. I had an emergency and was stuck just because i was not able to send sms.

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Bathina Manikanta

from Bengaluru, Karnataka

Jun 2, 2019

Add SMS center number correctly

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Address: Sector 21, Gurgaon, Haryana, 122016

I have Tata Docomo number, When I send a message PORT 8792****** to 1900 I am being charged for sending the message. I guess port message are chargeable. Then After 5mins I get a message from 1901 "Regret Inconvenience. Please try after some time".

They charged me for sending message then they did not give porting code too.. Serious violation of TRAI Policies

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My mob no. ([protected]]) shows error as "sim card registration failed". How can tata docomo deactivate my mobile without sending cautionary sms. I was not making call for a long time but i was getting sms in this no. Everyday. As i was not making calls, my balance was less.

But how can u deactivate my number without sending an sms (Or email). I[censored] have deactivated, then you must give another chance to retain the number after recharging some amount. How can u totally stop my mobile no. I am using this no. For banking transaction so i can't afford to loose this no.

Your customer care is not connecting. Please call me in my alternate no. ([protected]).

Tata docomo is requested to give solution for retention of the same number. Please solve the problem on a priority basis, because i need banking transaction immediately

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Reshma Mohite

from Mumbai, Maharashtra

May 30, 2019

[protected] this no is showing in valid I'm not able to get otp

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