Tata DoCoMo Complaints & Reviews

Hello, this is sinduja from tamilnadu (India). I am having a tata docomo prepaid sim card from around last 7 years. I am having issue with sending sms to any other numbers from almost last 3 months (As i feel may be this problem is older). When i am sending an sms it always says "message not sent". I tried to contact tata docomo care their direct complaint number (198 or 121 or etc) doesn't work. Although i tried to contact with them on their...

My tata docomo connection is deactivated for last couple of days ([protected]) without any prior intimation and is showing as invalid number when try to call from other network. I am unable to contact with customer care service. I had been using this from more than 5years.

Sir/madam my mobile number [protected] is deactivated. Please activate the same immediately and do the needful for the same......

I'm using the tata docomo no from past 4years. I'm in out of station that's y i can't able to activate my so my no is disconnected so i have to activate my no. My no is [protected]. I ported my no from airtel to tata docomo. So pls give the priority to clear the issues as soon as possible. I want to continue this network. It's good to me. So kindly do the needful...

Hello,

I have been using tata docomo for last 4 years. And it's been a few months i have not been able to use the sms services.
Whenever i send a sms its shows "unable to send message tata docomo error 38" i have tried to get in touch with costumer care still no use. I tried soo many times to resolved it but couldn't able to sought out, please let us know the way to get it resolved.

Thank you....

Hi, My No has been deactivated on 21st April 2019 without any details. Today when my brother called to my no somebody lifted the call. I have sent an email to customer care on 22nd April 2019 to look I to the issue it's been more than 24 hours I didn't got any reply from the customer service. Today I again sent an email and called to the customer care he told me that he will be transferring the call to higher authorities and put me on hold...

Dear team,

My mobile no. Is [protected] it shows no service network issue for last 1-2 months so that cant make my calls on time and message also affect for example otp totally i cant do anything at the movement, so give your feedback to resolve this permananetly please give your support.

Kindly check and advice at the earliest.

Thanks & regards

C. Elumalai...

There is no calling from my sim after long talking to someone it will behaves to call ended suddenly and next day it will again call as usual but again after sometime it behaves same so this is very big problem faced by me i hope u understand my feelings either i will port my sim card please solve my problem as quickly as u are able to resolve this and too many problems i have faced with this sim i m very older user of this sim so i hope...

1. That at the outset, this grievance entail factual financial fraud on installation of nec sl-1000 epabx by nec reseller a. S. Strategic marketing services, 52/4, model town (West) opp. Navrang cinema g. T. Road, ghaziabad (U. P.) 201001.

2. That i (Hereinafter referred to as the “first party”) purchased an nec sl-1000 epabx from their reseller, dated 07.11.2017, from the addressee i. E. A. S. Strategic marketing services,...

1. That at the outset, this grievance entail factual financial fraud on installation of nec sl-1000 epabx by nec reseller a. S. Strategic marketing services, 52/4, model town (West) opp. Navrang cinema g. T. Road, ghaziabad (U. P.) 201001.

2. That i (Hereinafter referred to as the “first party”) purchased an nec sl-1000 epabx from your reseller, dated 07.11.2017, from the addressee i. E. A. S. Strategic marketing services,...

My prepaid number has been disabled on[protected] without any reason. I called customer care to know the reason for the same. They asked me to replace the sim with a new one without giving any reason for disabling the number. They are also asking for rs. 50 for replacement. I do not understand in the first place why the disabled my sim and secondly, if there is something wrong on their side why are they charging me for their mistake....

I have lodged two complaint regarding sim reissue enquiry both complaint are resolved with out giving proper response and resolution.

First complaint (Psr[protected]) is resolved on 17 april at 4.14 pm.
In this there was set of four numbers given of franchise of docomo but neither of them was able to solve the issue.
[protected] person replied that i am no more authorized dealer for tata docomo.
[protected]...

I have internet speed problem from last 5 days in around krishna chowk pimple gurav. I complaint 3 times on tata docomo site but they response me solved issue but not solved. Out of that area my internet speed is good. I have asked many mobile shoppy owner. They also told about slow internet speed problem. I am facing this problem from last 5 days.
Also in customer care there is no option to speak with customer care representative....

I have done a online recharge from tata docomo site a amount of 890/- the amount is debited from my account but hasn't recharged yet. Please check it refund the amount back my account. Below is message for the amount debited.

Rs 890 debited from my a/c on 16-04-19 to vpa billdeskpg. [protected]@icici (Upi) through the freecharge
Plz check and help me....

Getting very poor service from Tata service center. Within 2 months of purchase I am facing this issue. Brake plates look rusty which is not acceptable for new vehicle purchase.

Service center is not able to fix noise after two attempts and they don't want me to mention this is feedback call from TATA motors.

Overall service provided by dealer service center is not satisfactory in terms of quality, communication...

Hello
I am not getting incoming calls on my docomo number ([protected]). When my friends tried my no it's switched off.. when I tried to call customer service they are telling that no is not...

Hi my mobile number is [protected], since international roaming is not supported by tata docomo i have raised for request for porting to airtel from docomo, but porting to airtel was not successful but the docomo number also got deactivated. I want to keep the number activated as i have liked it to my bank accounts. Please help in this regard to reactivate the sim....

Respected sir/mam
I sarvjeet singh kihna from v. P. O machhrauli wants to complain that i had given my land to install tata docomo tower and it was purely contract based for 15 years and its being 7 years of installation now suddenly i noticed in november 2018 that no rent is being credited to my account i had talked to them but there answer was company is in loss so we are not giving and some days ago they took there stuff or equipments...

I am unable to send sms to anyone from a long time for reasons unkown. Also the roaming is always on even if i m not out of maharashtra or mumbai. Pls help sort this out. These issues make me think to port to other networks. This is going on from a long long time and everyone suggests me to change my network. My mobile no. Is [protected]. Pls try to solve the issue as soon as possible....

Hello
I am not getting incoming calls on my docomo number ([protected]).
This problem has been identified on 6.04.2019 as before this day i was using another number.I called to your customer care from my other number and they told me to rechare 35rp and i tried to recharge with your site ie. www.tatadocomo.com and your recharge is not working waited for an hour and later did recharge with paytm and there i got success msg from...

Hello,
It's very upsetting that my tata docomo photon 3g dongal wifi with number [protected] shows roaming 'r' sign during connectivity. I am very upsetting about this and i do not intend to pay anything extra in my upcoming bills. I believe i am in 30 gb/month billing cycle.
Please resolve this issue asap.
Thanks,
Dhiren kanneganti
[protected]
Karelibaug, vadodara
Gujarat
390018...