Tata DoCoMo Complaints & Reviews

Am using from last 8 yrs but badly from last 3 mnth unwanted rules have come which is not toleratable, my current balance is 110/- even i dont use much as am using jio but maintaining balance idiotic messages am getting recharge otherwise ur incoming call will be bared why the hell u people wil do... If any certain rules kindly circulate to the customer bot blindly deducted. If someone responsible person contact me...

Iam docomo customer, iam unable to make any call or send sms and also i have just recharged my phone even though unable to make any call even to docomo customer care and also tried to mail [protected]@tatadocomo.com but instead mail not delivered was coming to my mail.

I called to this customer care of docomo i. E. [protected] they said it was postpaid no and asked me to call to [protected], eventhough i said it was not taking the call neither i am able to send mail to [protected]@tatadocomo.com

I urgently need to send sms, so please solve the issue asap. This is the mobile no [protected] alternate no -[protected]

Dear Company,

I am unable send text messages to none from my current number, kindly solve the issue asap. i want to port my number from tata docomo to airtel to do prot i need to send a text message then i can able to port. But the text is not going
My tata docomo cellular number is [protected].
and i have tired calling tata docomo customer service these people are not even responding to my calls,

kindly resolve the issue asap.

Sir i have locked my sim by mistake and it is asking for puk code to unlock. Earlier i dont know what is it and i have used my 6 attempts and only 4 are left with so sir please help me by providing the puk code for my tata docomo sim. The number is [protected].. So sir please help me by providing my puk code. It will be very thankfull act for us. So sir please help.

Hello, this is madhurima das from kolkata. I am having a tata docomo prepaid sim card from around last 9 years. I am having issue with sending sms to any other numbers from almost last 1 months (As i feel may be this problem is older). When i am sending an sms it always says "message not sent". I tried to contact tata docomo care their direct complaint number (198 or 121 or etc) doesn't work. Although i tried to contact with them on their tollfree number [protected] and other (Get from google) and i am having trouble due to not able to send sms. Please help.
Thanks,
Madhurima das
Mobile - [protected]
Email id - diya. [protected]@gmail.com

Hi team,

I moved to dubai and now my tata docomo prepaid sim card is not working.

I have recently recharged of 1000 rs but i am not able to use it.

I tried to call and chat with customer service agent they are not helping me.

I also sent email to [protected]@tatatel.co.in

Please help me to resolve this issue as i don't want to deactivate my number.

Thanks and regards
Kadri

The network (Calls, sms and internet) is not working throughout the day in both my cities of bangalore and coimbatore. Tower symbol is not showing even a single bar. When the service will get resumed, this is my only number and i do not know how people will communicate with such a poor network.

When i tried to launch a complaint online, it is sending me an otp to my docomo number, that was the peak of the tragedy.

Please send me puk code to unlock my tata docomo sim it was by mistakenly blocked by me and i m worry about it... Hope you will help me to unlock my sim... Plzzzz help me to unblock my sim... I m very glad that you resolve my problem... And send me way to unblock my puk block in tata docomo... I m very thankful if you give attention to my complaint... Waiting for your reply😔

Hello sir,
From 2010-11 i am using tata docomo no [protected] which is registered on my mother name shobha hariom mauje. Same mob no is permanently disconnected by tata docomo without any prior notice or intimation from 2nd march 2019 this is my single mobile no due to that i am facing too much problem i repeatedly mail, message, tweet, calls to tata docomo company they are unable to resolve my issue they saying that under trai rule "we regret to inform you that your number [protected] is disconnected on 02-mar-2019 due to term non compliance disconnection, hence we are unable to process your request." same rpl they are giving. Please resolve my issue.
Non submitted document they are saying when i activated that no i gave my mother document & in january 2018 my sim was lost so my mother exchange sim card with tata docomo store in nagpur. She did adhar link with mob no. All document submitted timely still they are saying document not submitted. On each online site, banking, school, institute, office, my job location all over i have registered my same no, & now they are unable to reach me due to that i am facing mentally & economical problem. My humble request please resolve my issue.

I am trying to receive porting code from ladt 15 days but everything is in vain. I tried sending the message but everyti.e the balance is getting deducted but no response. Unable to reach customer care and from 15 days I am submitting complaint everyday but these guys are not reverting back. Now I am even not able to view my registered complaint in the app.

[protected]

My docomo phone number is [protected]. I am unable to receive any call also not able to make calls to others.They are not able to connect to my phone.Barred my number by your customer agent by given false information also put an invalid mobile number as a calling number .I am not getting any proper response from online customer support. Please do the needful.
I also raised complaint on national consumer lines.
refund my rs 44 and unblock my number as soon as possible otherwise I will file a case on tatadocomo.
RECHARGE OF RS 44 DATED 23.02.2019

I'm not getting my total network i can't call any one i can't message any one but message is not going from the day when i have buyer the docomo sim. I want the resolution for this and sometimes the call will come to my alternate number by getting divert. I want you to please open my tata docomo network and please activate the message settings to me so i can be able to send messages

I want to know about the call details of my tata docomo mobile number

Hi, this is to inform u regarding invalid sim of my tata docomo sim, because of sum network issue was unable to use docomo number for few months, now it's showing invalid number, kindly reactivate the sim, as this number is linked to many accounts and it is important.. I have been to docomo office but no response, no solution for this, so finally am forced to write this complaint.

Dear sir/mam
I abhishek. Using your sim card of tata docomo of number [protected]. I here to say about by deactivated sim card. As i was not aware port sim in anther network. My sim has been deactivated. I please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Your s faithfully,
Abhishek
[protected]@gmail.com

I am using tata docomo sim from last 10 years and last 3 years i am on international roaming inside us. Last time during dec 2018 when i was travelling to india the sim was working fine. After returning from india to us on jan 2019 i am unable to find any tata docomo signal on its partner network (T-mobile or at&t). Need urgent help.

My current location in us is ohio, dublin, 43016.

After making various sms to 1900 [protected]
For my mobile number (Prepaid) for port number, it is not responding. Though i have enough balance to my account.

Actually i want to change my service provider from tata docomo to other prepaid options. It is declining the sms for same and not providing port number which is absolutely to switch to other service provider.

I want to change my service provider from tata docomo to else but as no response from them it has became a issue.

Sent sms to 1900
Port [protected]
For port number.

From:

Dinesh dange.
Pune.
Maharashtra.
India.
Pin code: 411038.
Mobile: [protected]
Alternative mobile: [protected].

I bought a t24 sim in 2012 from big bazar alambagh lucknow (226005). The sim was bought on my father's id. I have been using the same no. From the past 6 years. I have this no.in my adhar id, in my bank account and where not. Now recently, i lost my phone which had this t24 no. I called the docomo customer care to block my sim and get a new sim of the same no. Now what i come to know is that this sim which i have been using from the past 6 years is not registered on any of mu family members id. This is not possible. The possibility is that when the t2 sims were being issued in big bazar alambagh, then the official doing this work would have attached someone else's id proof with my sim. I have the proof that i am using this no, from the past 6 years and it is also registered on my adhar id. I want the solution to this now. Very careless work by docomo. I am being troubled in this way

I am not able to do any bank transaction as there is no opt is coming on my number. The docomo network is getting worse as days passed. I've been customer of docomo from last decade and the response from the customer care is not satisfactory.

If this problem does not get resolved then i would have to switch the network provider.

I would like to request the docomo to resolve the issue asap.

Thank you

I am using docomo since 4-5 yrs,
I am not used for 3-4 months. And that can not be activated now. Today i am recharged 10/-. But it still show a massege 'out of grace connection"

Please do me a favor. My no is [protected].
My number is registered with bank accounts and now i cant do any online transactions.

Thanking you,
Maryam khatun

Kindly contact me on this email
[protected]@gmail.com