Tata DoCoMo Complaints & Reviews

Since a week i am facing a strange issue that my sim registration is failed... Kindly activate my sim asap... When i insert the sim it indicates as registration failed... Please active it asap... I even recharged my cell but i didn't get any message nor it's gettin activated

1) it searches for the network but it coming as network failed

2) i recharged my cell but still the registration is coming failed nor i am getting any balance

Hi, i tried using the number [protected] today after some time, but it says the account is dormant. Could you please activate my number please.

Please not that i have recharged the same number with 10/-and i did received sms saying that recharge is successful but am not able to place the call. Request you to review and do the needful. My tata docomo number is [protected]

Hello sir
Mera nam sandeep kumar hai. Mobile no. [protected] mere no. Pr last one month se internet use nahi krpa rhe hai or mere dwara custumer care call kiye jane pr mere no. Ko waiting list me dal diya jata hai or koi problem shootout nahi hoti. Mai problem se pareshan ho gya hu or maine ye socha hai ki mai tata docomo ki khilabh consumer se plan ka paisa ke balde dhoka dhadi krne or subhidha nahi diye jane se consumer cort me case dalne jaa rha hu...

I raised a cancellation request for the broadband connection[protected] on 02-oct- 2018 and as per customer care executive comment, the connection is closed on 09-oct-2018.

Oct-2018 bill generated on 17-oct 2018 (amount 1297). I made that payment since i used the connection till 2nd of oct.

Now a new bill generated on nov-2018 when the connection is closed on 09-oct-2018.

I responded to customer care and their emails many times. Still no proper solution.

Note:
i already handed over the router and landline phone to executive and at the time of getting the connection, executives informed me that i have to just handover the router and telephone that's ot and there is no additional charges for disconnection. This 844 rs bill is saying exit charge.

Dear sir/madam,

I am maninder singh sachar my father lost there mobile today (18 feb, 2019) along with the tata docomo sim card, kindly deactivate the sim card immediately. The details below,

Mobile number: [[protected]] (Tata docomo)
Holder name: devendra kumar sachar
Handset: mobile phone is not touchscreen

Thanking you,

Yours truly,
Maninder singh sachar

Dear docomo,

This is vignesh, and my ported docomo number is [protected] was active 3years ago. The same number was registered for whatsapp till last week but the sim was not active. I recently lost my phone and now cannot access to the same number on whatsapp. Please resolve this for me as i have very important contacts and all of my contacts are associated with this number.

I have submitted a request to port out of tata docomo due to some issue i am facing. I have submitted the request to bsnl but haven't received any acknowledgement from tata docomo. It has been 5 days and tata docomo has still not accepted my porting request as per the online status. Also i am unable to contact any person through ther 121 or 198 no.

I am living in malaysia and was using tata docomo sim without any issue for more than half year now. But from last 2 weeks i am not getting any single for tata docomo in malaysia. If i remember properly this issue started on 31st jan 2019. I was unable to connect to any network.in kuala lumpur, malaysia. My sim was working fine till 30th jan 2019

This sim is important for me as all my bank sms comes to this sim only. \

My mobile no is [protected]

Hello, i am k p shah from ahmedabad gujarat. I am having a tata docomo prepaid sim card from around last 7 years. I am having issue with sending sms to any other numbers from almost last 3 months (As i feel may be this problem is older). When i am sending an sms it always says "message not sent". I tried to contact tata docomo care their direct complaint number (121 or etc) doesn't work. Although i tried to contact with them on their tollfree number [protected] and other (Get from google) they say that my 10 digit number is invalid. And i am having trouble due to not able to send sms. Please help. Thanks, k p shah
Name:- k p shah
Email:- [protected]@yahoo.co.in, [protected]@gmail.com mobile no.:- [[protected]] (In this no. Is am facing problem)

I paid for 2 passport covers at psk on[protected] worth rupees 450. They said covers had been dispatched through speed post on[protected]. But i am not able to track the package as consignment number given by them is not valid and also i have not received the package yet.
Please look into the matter as soon as possible.
Tracking number = ex[protected]in
Psk pune

Hon'ble Sir, I have been using Tata DoCoMo sim for the last five years and now I want to port my sim to another network but my problem is that I am unable to send and receive text messages. In this condition I called the customer care but they redirected me to another city and I am unable to go there to get the problem sorted out. Please help me as I want to register a case against Tata DoCoMo for this negligence of customers like me who do not have time due to work and responsibilities...

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that we are unable to provide the call details of 12/02/2019, request you to visit the nearest Tata Docomo outlet.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.

Sir,

Please provide me the detail of incoming call of my number [protected].

It is very urgent for me. Please send these details to my mobile number

[protected] till 5:00 pm today. It is very very important for me.

I will be highly thankful to you for your this act. There is a number in the

Incoming call list of these days which is very important for me.

Yours faithfully
Shadab azhar

I want to register a complaint against tata docomo for constantly harassing me for a wrongful bill charged on my account despite me discontinuing the connection long time back and providing them with the complete bill details and date of payment made along with the acknowledgement receipt. This is along with the date of disconnection and my calls with the executive when i had discontinued their services.

It is shameful that you treat a customer like this, especially when i had been a customer for more than 9 years. They are completely unprofessional, have incomplete information on hands, and when i given them the details, they are adamant and rude, talking without any fact checking on hand, without the knowledge of talking to customers..

I strongly recommend strict action.

Hi this is narendar, iam using tata docomo sim fro the since last year's back up to now there is no issue but incoming calls not getting and out going calls also not working from the past 2months, i have struggled alot and i called customer care so many times but issue not resolved yet, although issue has repeated, kindly resolve this issue as soon as possible

Had been a broadband customer of tata docomo.
In a month, 10+ days it is not working..
In oct 2018, i had paid the bill for the september month but by mistake to another account. I raised a concern and shared the exact details and the account number to which i had paid the bill. They asked for the bill payment details and i had sent the bank statement too.
I was assured that it would be reverted to my account and the issue would be resolved.
However, after 10 days the internet was not working and on asking they responded that it has been disconnected because of non payment.
By october end, i switched to another service and asked them to disconnect.
They refused to disconnect telling that it has been barred! After barring a connection, how do they charge for that connection is beyond my understanding!
Every month during the billing cycle, they keep adding money and send me the bill for payment.
They send 4-5 mails in a day and each time it is a new customer care officer asking the same thing.
I have shared the details and explained to every customer care officer.
One of the officer looked into the bank details and sent that the payment is done in november!! I am unable to understand that they do not even check the details of my account and simply without any diagnosis irresponsibly send emails.
I have even requested to assign a person for this issue and bring this to a logical closure.
I am aware that they are harassing me by doing this.

It has been now 4-5 months, but still the issue is not resolved and have been getting threat calls!!
On informing them of this, there have been no response from their side on the threat calls..
Looks like the team itself calls customers and threaten!

I am living in malaysia and was using tata docomo sim without any issue for more than 4 year now. But from last 2 weeks i am not getting any network for tata docomo in malaysia. If i remember properly this issue started on 31st jan 2019. I was unable to connect to any network.
Sim is important to me as i use this for my banking.
Please look into it asap.

Sir i m sheshadri. My docomo no is [protected]. I want to port my docomo no becuse the docomo network is very poor in my area. For this whenever i m trying to send the port messege to 1900 its getting failed. I want to port my number but cant send the messege to the port no... Cant understand why this is happend... Plz help me from this situation...

Hi
My name is mudasir
I am subscriber of tata sky dth bearing subscriber number [protected]
Company is forcing to choose the channels individually instead of in packs like zee pack colors pack etc
Now i request kindly file complaint against company as there is not any clear package available on the website. I contacted tata sky help line number instead of helping out me executive forced me to select the channels individually from website. Earlier executives were able to add the channels from there systems now they are not authorised to do that.
I also emailed my complaint to the nodal officer of tata sky but nothing came out
Tata sky dth company is cheating with customers by not giving the option to choose the complete the pack. Kindly check and file complaint

I am living in malaysia and was using tata docomo sim without any issue for more than half year now. But from last 2 weeks i am not getting any single for tata docomo in malaysia. If i remember properly this issue started on 31st jan 2019. I was unable to connect to any network.in kuala lumpur, malaysia. Later on 2nd feb i visited india and sim was working fine without any issue. But today i came back to malaysia and again this same issue. Please let me know what can be done in this.

This sim is important for me as all my bank sms comes to this sim only.
My mobile number is [protected]