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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 32

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G
govindmwd
from Mumbai, Maharashtra
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calls and texts are blocked even i have balance in my account

Address:Mumbai City, Maharashtra, 400101

My tata docomo sim card has stopped sending texts and making calls. I have balance in my tata docomo sim card.

I called many times to customer service executives and everytime they told me that sir do this, do that.. And 100% your problem will be solved... And nothing happened. Such a bad experience..

I tried to dial #33*1234# and #35*1234# and it says the code is invalid or connection problem.

I...
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D
dinesh oz
from Tondi, Tamil Nadu
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regarding - recharge problem

I did a recharge for an amount of rs. 148 on 30/01/2019. But, still, now i've not received any messages for a successful transaction. But, the money was deducted from the retailer's account. Please, help me to have a successful transaction as quick as possible and add the balance to my number. I don't know why it is happening and one more request, please connect to customer care who is speaking in tamil or english....
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A
Adiver9
from Ahmedabad, Gujarat
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showing my mobile number in grace period

Address:Ahmedabad, Gujarat, 380026

In recent times i have recharged my docomo number [protected] for almost 3+ times the recharge amounts are 70 50 around 10 10 respectively without using any services still they have deducted all my money without any services running or dont i have called from that phone to anyone. Now the number is recieving the pop-up of your account is in grace period. How could is this possible and one more thing they are now demanding the recharge of rs...
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G
grifith rajan
from Malappuram, Kerala
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sim card registration failed

My mobile number [protected] shows error as "sim card registration failed". I am very surprised by this. I want to know how this happened and how can i reactivate my sim card? I have a lot of services linked with my number. I want my number at any cost. Please let me know a pragmatic solution as soon as possible.

I am unable to even contact the customer care....
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A
akp16p
from North Barrackpur, West Bengal
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damaged sim card replacement

Address:North 24 Parganas, West Bengal, 700120

Hello sir/madam
I want to change my damaged sim card of my gsm [protected] for otp and this number is form rajasthan circle and i am in west bengal then how i can replace my damaged sim and what is needed to replace this sim and your customer support is not working for other sims like jio that's why i complained here so can you suggest me what i can do know to replace my damaged sim card in barrackpore west bengal.
For contact...
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K
Ketki Pandhare
from Neral, Maharashtra
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network

Address:411016

I’ve been using Tata docomo since 6yrs. Some days back it didn’t give network at all then somebody suggested to change the network opertor to Airtel IND so I did. It worked for a week.
But now no network since a long time. When complaining to your customer care number [protected] they say “this is not a valid docomo number”.
My docomo contact number [protected]
Email-id ketki.[protected]@gmail.com
Please resolve...
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D
Dinesh kumar ragavan
from Kanchipuram, Tamil Nadu
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tata docomo sim deactivated without notice (docomo number : +91 8870627711)

Address:614201

Hi,

My tata docomo connection is deactivated for last three days ( from JAN[protected] without any prior intimation and is showing as invalid number when try to call from other network.I am unable to contact with customer care service. I am very frustrated when try contact customer care service. I have post my compliant to TATA Docomo customer care email, still I didn't receive any response.

There no retailer...
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Yash Savadia
from Hyderabad, Telangana
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unable to port my tata docomo mobile number

My tata docomo sim is not working. I am not able to receive calls on this number. Though the towers are showing on my mobile screen, it has become unfunctional. I got to know that through my friends. They complain why your docomo number is showing out of reach/switched off. So i decided to port my number. But i am not able to do that also. I send a message port [protected] to 1900 but i didn't receive any code. Please resolve my issue as soon...
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P
Priyanka Srinivasappa
from Bengaluru, Karnataka
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don't cancel my port request

A couple of days ago i had raised a request to port my number from docomo to vodafone for various reasons. I received a call the next day from docomo customer care providing me with offers that will let me continue to keep using the docomo network. I accepted it and was promised that the number porting process will be canceled so i can continue to use the said network. Hence, i recharged for rs.499 assuming i will keep using docomo. To my...
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Praveen_PK
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim: deactivated without notice

Hi,

My tata docomo connection is deactivated without any prior notice. I was using my number : [protected] since 9 years. Now, i am not able to contact customer care number from the helpline number shared over the docomo site. I have tried reaching customer care via email and facebook chat, on which they are not considering my request and are providing the same template answer that account is inactivated.

Request...
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M
MahAmul91
from Chennai, Tamil Nadu
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my docomo number been deactivated all of the sudden

Address:600119

Hi,

My tata docomo number is showing as invalid number when others are trying to call me. I am unable to make outgoing calls too. Says invalid number message when others call. Please resolve asap. This issue started suddenly by morning.

Now i am unable to raise portability too.. I have linked my docomo number to the banks and other confidential information too.

Regards,
Maha...
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M
Mitalika Zade
from Pune, Maharashtra
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services stopped suddenly

Address:Pune, Maharashtra

My tata docomo number 808... Has no service. Some days before i got message to recharge and then message my out going and incoming calls stopped. I have my number recharge but still the service not start yet. This is my primary number it is link with all sources. I can't afford this number blocked suddenly. I request you guys please start services on this number today. I missed too many important calls due to this problem. I hope you guys...
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Address:Mumbai City, Maharashtra, 400081

Tata docomo barred my out going calls quoting expiry of prepaid sim card.. As per appellate authority every month minimum recharge is essential to keep sim valid.. Just wanted to kno
1. How can anyone force me to recharge with any amount when my number is active???
2. My sim validity when i ported my number had a lifetime validity how can they change it without any intimation???
3. Why was only out going calls stopped...
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N
Nagaraz Nagi
from Siddipet, Telangana
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out going calls facility on this number is currently not available

Address:502334
Website:[email protected]

I am very much disappointed with TATA Docomo service. My contact number is +91 [protected]. My Out going calls facility on this number is currently not available .i have submitted All documents from Service Center.

Then also i m not able to make outgoing calls, and Sms Every day i am calling to customer care but i am not getting any resolution.
So many times I went to retailer shop, they have called/sent email to customer...
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S
Sattaru dharma teja
from Bengaluru, Karnataka
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deactivate services on my number

Address:Bangalore, Karnataka, 560037

I have been using tata docomo sim card from past 3 years and 2 days back i got a message from docomo saying that incoming & outgoing services are stopped to my number. They have also deactivated messaging services so that i am unable to send a port request at least. I want docomo team to contact me on priority and reactivate the services to my number....
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P
Prateek Jagdale
from Bhopal, Madhya Pradesh
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sms

Address:Sagar, Madhya Pradesh, 470002

I have start net banking from my tata docomo number & i am sending sms for verification
But sms are not send

All time there is a notification that unable to send the message
Plzzzzz
Fix my prblm as soon as possible so that i can start me work
Plzzzzzz
Do as soon as possible
Because my works are pending only because of this problem

Please help meeee...
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Address:Pune, Maharashtra, 411007r
Website:billpay.tatadocomo.com/BillPayPortal/start

Today i got an email from one advocate saying i have an outstanding amount from to be paid to tata docomo of 3868rs.
Whereas i have an email with ebill of 12-july-2018 saying 0rs. Billable amount. And there is another email dated 28th july saying ' we wish to inform that on account of technical limitations we will be unable to continue the service in your area. The service will discontinue within 7 days from the date of this confirmation.br...
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D
Dhavan Ravuri
from Attingal, Kerala
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sim card network registration failed

Address:516004

I'm using tata docomo number [protected] since 2012, all my accounts are linked with it. I linked this number with aadhar card as well. Now sundenly from 18-jan-2019 my number become inavalid. Please help me to retain my number my alreternative phone number is [protected] i'm from kadapa, andhra pradesh. Please i need this number very much
Thanks and regards
R dhavan...
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Anish Panigrahi
from Bengaluru, Karnataka
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showing invalid sim

Hi... My tata docomo is showing invalid sim from the last few months.

I have been using the same number for my bank accounts, govt services and other other online portals. Now i am in problem as i want to retrieve the services of my current docomo number. I tried reaching the customer care but the call is getting disconnected neither am i able to connect anyone online.

Please help me out. I want the number...
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S
sabina1234
from Jalandhar, Punjab
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port message not sending

Actually i am trying to send message for "port" when i am sending an SMS it always says "message not sent". On the other side i am getting all kind of message from my friends & others and i can send also but the problem i am facing that i can't send a message for the port.

I am trying it from last 6 months

I tried to call the customer care number but said that number is switched off...
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