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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 34

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A
Aviral Mangal
from New Delhi, Delhi
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unable to send message to 1900 to port my sim

I want to port my number from docomo to airtel. For that when i tried to send message to 1900, the message was blocked from being sent, despite having sufficient balance in my phone. I m able to send msg to other numbers without any hindrance. Also my internet connection is not working for the past 3 days. Please help me resolve the problem as soon as possible....
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V
Ved Encore
from Muzaffarpur, Bihar
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messages not sending

Address:West Singhbhum, Jharkhand, 833201

I'm being unable to send messages from my number, "[protected]" i tried it other hand set but still not sending. I tried to call customers care number, but it said invalid number it is, even 198. I need to attach my bank account with this number and it could not happening since 15 days. Very hard situation here. Please make them resolve this problem and if possible put some penalty on them for my harassment and losses.
Thanks....
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P
pavani kalluri
from Hyderabad, Telangana
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block docomo sim

Address:Hyderabad, Andhra Pradesh, 500081

Dear sir/madam,

I am (Srilatha) lost my mobile at yesterday along with the tata docomo sim card, kindly deactivate the sim card immediately. The details below, please resolve the issue immediately. I can't reach customer care number. At least provide customer care number to block the sim.

Mobile number: [protected]
Holder name: srilatha

Thanking you,

Yours truly,
Srilatha...
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S
Suriya@ria
from Chennai, Tamil Nadu
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number got disconnected. need my no back.

I found my number disconnected today, it is very important to get the number back as i use the number for all communications.
It was not even 90 days.

Tata docomo disconnected the number.
I need my no. Back as soon as possible
It was the only number which i was using for all sites. Please help me to get my number back as soon as possible.

There has to have a way to get the number back....
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J
Jyoti Nalkhaliya
from Sangaria, Haryana
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lost sim

Address:Indore, Madhya Pradesh, 452010

I lost my mobile phone which was having a tata docomo sim in it. We are trying continuously to block it but we can't find anyway. It's an urgent matter. Mobile sim being such sensitive things should be redressed immediately. We are unable to reach tata docomo customer care as we are not having any other tata docomo number. This is very troubling. Please help...
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S
Srikanth.chegu
from Hosur, Tamil Nadu
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worst service

Address:Guntur, Andhra Pradesh, 522004
Website:tatadocomo.com

I had a broad band & land line connection from last 2 years with tatadocomo... On aug 2018 our address changed (Due to shifting)... I gave a complaint to local excutivies & after that they have shifted my connection to new premises.. On sep i gave a request to cancellation of my broad band (Req no[protected] & plan change to lower pack of 180rs for land line connection (Req no[protected]... After 3 months time also they are not modified......
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A
Anitha_Gopi
from Chennai, Tamil Nadu
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my docomo number suddenly stopped working

My docomo number suddenly stopped working
When dialed it says invalid number. Which is not acceptable!!

Till this morning it was working. Not sure why suddenly it has gone as invalid number. I am being using this number for all important contact/transactions.

I need this fix asap.. Please!!

Am not able to contact the docomo service desk
Need this prioritise and help me out in getting...
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K
Kavi R
from Chennai, Tamil Nadu
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ldr subscription

I have not subscribed anything, i was charged thrice due to this, one time 17rs and 35 and now 27 rs has been deducted. Kindly look in to this and refund my amount. Now i have also unsubscribed as per the message i have received. Kindly look in to this and revert back asap. This is third time my amount is deducted. I dont even know ldr means. I have now unsubscribed anyhow as per the msg i received....
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R
Ramaknt Bhai Vishwakarma
from Allahabad, Uttar Pradesh
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my mobile no. outgoing call block

Address:224135

My mobile number is [protected] which is of tata docomo company. I am using it every day, even then the outgoing calls of my mobile number were stopped without any prior information which is wrong, which now informs me through message. It is being said that you recharge rs.35 and its validity is being told for 28 days which was not disclosed at the time of sim activation and which has already been given an incoming call on sim the inclusion...
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D
digitalworld
from Kolkata, West Bengal
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balance deduction

Flash messages come up from time to time and this results in balance deduction and even after immediately deactivating the services the balance is not refunded. Even it is not possible to deactivate flash messages. Almost every week i have to face this problem. I even mailed to the company's consumer care cell but that got resolved just once. Again the same happened the next week. They are not even telling us the solution to which we do not...
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U
Ujjal Sardar
from Mumbai, Maharashtra
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balance deducted

Address:Howrah, West Bengal, 0000

Hello sir,
This is Ujjal Sardar in Howrah Shibpur, i am facing problem of activation of supermodels club on my no. Which i dont want And they are charging me Rs.10 regularly. I informed my mobile service provider TATA DOCOMO, for deactivation of this service but earlier they told me it is deactivatedon my no. But still i am charging for this service, which i dont want. Now customer care saying they are unable to deactivate this services...
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L
lokeshwar reddy
from Mumbai, Maharashtra
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charged for service disruption and repeatedly being harassed for payment

Address:560048

Hi,

I had a tata docomo broadband connection with account number:[protected]. I encountered 2 continuous weeks of service disruption in june'18 without any upfront notice of disruption. During this, i did not get any response from the customer service though i called them multiple times. Due to this service distruption, i suffered significant set backs on my work and also a lot of my personal tasks got impacted. Due to all...
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D
Deepti Shriwash
from Jawad, Madhya Pradesh
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my sim shows no service or emergency no.only.

Address:470113

I am Tata Docomo users .my sim shows no service or emergency no.only .recharge is also can not be done.we try for 23 top up recharge many times .but it can not be done .please reactivate my sim immediately .I am in much more trouble because I am in Andhra Pradesh and I have only Docomo sim and it is not working .please resolve my problem immediately.
eeut...
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K
krishnasundaram
from Mumbai, Maharashtra
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not registered with network issue

Address:560045

Hi,
This is my no [protected] to get the nano/micro sim i went to tata docomo retailer and for replacement he had blocked my sim. Before that he mentioned that will be activated within a day. Since i am using only one mobile number and he gave assurance that will activate within a day, i accepted to block i. E. Only outgoing wont go but incoming could be received.
But still i am facing the same as "not registered on network"....
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A
Anshay Tomar
from Korba, Chhattisgarh
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sim invalid/no network

Address:464221

Hello i need help! My number is [protected] which is a docomo number. It was working fine up until 14 december. But it stopped getting the network, even when i manually try to select airtel or other network, it says forbidden. Please, my this number has been linked with my bank accounts and other important accounts as a means for receiving otp. I need it on! Could you guys please look into it? I even recharged only for a 90 something plan,...
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N
Narmada Bharuch
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after long time I want my tata docomo number reactivate

Address:Bharuch, Gujarat, 392001

Dear sir/madam,

I am chintan gohil and i want to reactivate my old tata docomo number which is [protected]. It's been so long since i used it and now i have a situation that i really need that number. I am your very old costumer since your company started in india. First time i started using internet on your network. It is great so i am waiting for your positive reply.

Your's

Chintan gohil...
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M
moni312
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to call jio number starting with 6 digit

I am unable to call jio number from my docomo number, it is saying that you are dialling a wrong number,
The number i am calling is [protected].
It is happening from almost 4 months.
Also unable to contact customer care, tried 198, 123, 121 every number that ia mentioned as customer care number,
I have also dropped an email to customer care.
Please resolve this issue, as it is creating lots of problem to...
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A
Avishek17210022
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile network not available

Address:Gandhinagar, Gujarat, 382355

No range/signal on mobile for my docomo sim. Can't choose airtel 3g or 2g as it says forbidden. What to do?
Been like this for 15 days and i can't make a transaction now as this number is the one to which otps are sent.
And even though i got messages beforehand that there will be network down and during those time select airtel network, when i manually search for it, it's saying forbidden network and i can't select it.
Please...
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T
Thangaraju_p
from Sivagiri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tata docomo cc could not contact. sim problem.

Address:600062

I am thangaraju from avadi, chennai i am not able to send or receive sms. I also tried this sim in other mobile but sms is not working. Tata docomo cc could not contact. I have send email but no proper answer. Please help me to over come this problem. All tata docomo brand stores are closed in chennai. If any source who can help at chennai please let me know....
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E
Ennela Raju
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-activation of mobile no

Address:Visakhapatnam, Andhra Pradesh, 530007

Dear ir/madam,

I have lost my mobilie phone with tata docomo no.[protected].
I have got new replaced sim with the same no with paying of rs.100/-. On 5th jan 2019at tatadocomo retailer at visakhapatnam. Soonafter receipt of sim msg sown that sim activated within 5 hrs. Till now it is not activated. Matter is most urgent. Please do the needful.

Thanks you

Nelaraju nanubala...
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