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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 318

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F
fazeel8305
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim not activated

Address:Bathinda, Punjab

I have taken Tata Docomo 1 month before from Bhatinda (Punjab). I have submitted all the required documents immediately. Even I got 3 times verification calls from its executives. They told me that within 4 four days your number will activated but still not activated.
I have booked the complaint (M[protected] on tata docomo sites and sent so many mails even I called so many calls to their customer care but results were same. The number...
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S
sohel88
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reduce my balance

Address:Ahmedabad, Gujarat

Respected Sir(s)
i would like to inform you that my balance was 65 rs in early morning around 4.54 when i woke at that time i saw intimation message from company that your balance was deducted 0.5 rs and remaining balance was 65.42 rs whole night i did not use but i have got this MSG so i took snap for the same but when i woke in morning around 7.30 am my balance was 0.02 rs i asked for last for deduction i have got MSG from the company...
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S
sarav91
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing not proper

Address:Tiruchirappalli, Tamil Nadu

The problems i found on last month bill are
In Value Added Services , Rs 60 added extra
Messaging
*444# Subscription/Renewal 1 30.00 -0.30
Tata Docomo Dive In-VAS
Voice Subscription 1 30.00 -0.30

This two subscription i did not subscribe, in the previous bill also same thing happen. I made a complaint ,they gave me wavier of Rs. 60. Again they added Rs 60 in this month bill br...
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R
Ratnam Dodda
from Hyderabad, Telangana
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post paid billing

Address:Krishna, Andhra Pradesh

my name is Ratnam Dodda, i am working as a Asst.Prof., one the reputed organization in vijayawada. i have tata docomo gsm post paid numbers : [protected],[protected].last month(november) i got bill 1360 rupees, actually i am in speed 99 and CUG plan but they changed the my plan without my permission and bill generated as 199 rental plan, last month i had complaint to customer care and i had post consumer court online, then they had call to...
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P
pinky lala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Recharge payment Failure

Address:Mumbai City, Maharashtra

Dear sir,
We thank you for this website for providing solution to the harrasement by the companies to
their consumers.

I am a Tata Docomo Prepaid customer.
Bearing no :[protected]

On Date 31st of December 2012 ,I had gone to the Website
www.tatadocomo.com and recharged my account with the detailes below.

RC95 : 1. 1.5GB GPRS balance
2. validity 30 daysbr...
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P
PriteshG
from Mumbai, Maharashtra
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Unnecessary Deduction

Address:Maharashtra

My number is +91-[protected]..i was charged Rs 79/- for something i am not even aware of. when asked the customer care they are not willing to provide any details nor ready to refund a single rupee. they are not even ready to lodge a complaint nor provide an complaint no. After asking them twice they cut my phone and blocked all my calls to any of the customer care number.
till date i am not able to contact them . this all took place...
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G
gan2012net
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not a customer but getting make payment sms

Address:Chennai, Tamil Nadu

Hi,

I am getting the following SMS from TA-DOCOMO for past 6 months in my mobile.

"Hi, Make the payment of Rs.318 for your TATA DOCOMO A/c No.[protected] immediately to avoid further legal action. Contact[protected]."

When I tried calling the landline number, it is either engaged all the time or when the ring goes through, there is no answer.

I tried calling several customer...
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S
satheesh80
from Mattanur, Kerala
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Coverage Issue

Address:Palakkad, Kerala

I am Satheesh, Mobile: [protected]. I am not able to use my connection for the last few days due to coverage issue. When I contacted the customer care from an other service provider the response they had given was totally pathetic.

We came to know that the network coverage issue was due the breakage of tie ups between Docomo and Aircel in our area (Arangottukara, Palakkad Dist).

As a Mobile Service Provider I...
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D
dives47
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted

Address:Cuddalore, Tamil Nadu

sir,from 2 days rs25 was deducted from my main account when i call to customer care they say that that balance was deducted because you send ISD sms but i didn't send any ISD sms so please do something ....
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D
deore.mayur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Requested deactivation of account from Tata docomo internet broadband, still not deactivated

Address:Mumbai City, Maharashtra

I had requested deactivation of account of Tata docomo broadband internet service on July 29, 2012 but they are still not deactivating my account even if I have logged a complaint at their customer service 3 times after initial request. I was told that they will deactivate my account in 5 working days. I have paid the bill till 14 July, 2012 already. They are still sending me the bills. Yesterday I got message from them saying if I do not...
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satish.m
from Avinashi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatic subscription of Story Behind The Invention and deduction of balance

Address:Bangalore, Karnataka

Dear Sir,

My number is [protected] of TATA DOCOMO.

THERE IS THE DEDUCTION OF 30 RS FROM MY BALANCE OF RS 189.93 TO RS 159.93.

THE BELOW MESSAGE IS SEND TO MOBILE AFTER DEDUCTION OF MONEY.


Hi! Your subscription to Story Behind The Invention Pack has been renewed at Rs 30 till 09/02/2013. To Stop, Dial 155223 (Toll Free).Current balance: Rs. 159.93 at[protected]:30 AMbr...
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faiz2
from Mumbai, Maharashtra
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Due to balance deducting

Address:Jalaun, Uttar Pradesh

Sir, last night on 10/01/2013 at 12:06 i request for 15 rupees internet pack from my mobile my 17 rupees deducted and i did'nt get any net pack when i call to custmer care he says that is my mistake and he ca'nt refund my balance.
Sir, it is my deep request to you that refund my balance immiditly....
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M
Mrinal Datiwal
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flash services

Address:Kota, Rajasthan

please disable flash message serive from my no[protected] as it disconnect my internet...
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A
a.k.j
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online/Easy Recharge

Address:Karnataka

I have been trying to recharge my phone from Friday night , through easy recharge and online, but unable to do so. When I called the customer care and e-mailed them they said it will get resolved within 48 hours, but it has not been resolved yet. Whenever I call them or email them they gave me different reasons....
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T
tusharbhavsar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nodal and Appellate contact detail not responding

Address:Bangalore, Karnataka

Hi,
I lost my phone on 07/01/2012. I registered a complaint with the nearest police station and requested the DOCOMO service representative to trace my mobile equipment base on IMEI number. But they never gave a clear reply. The replied me to follow the legal procedure, But on asking about the legal procedure they were not able to answer my query. Even after sending 20 e-mails they kept on repeating same answer. Another problem I faced...
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A
akpait
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Phone Disconnect Issue

Address:Pune, Maharashtra

I have been asking Tata docomo people to disconnect my landline connection (Land line no [protected]) from last four months which they are not listening to it at all. Every time they give me assurance to sort out the issue in a week but still not disconnecting the landline phone. Moreover, they are charging unnecessarily despite the request of phone disconnection. A service request was also raised recently by one of their representative (Service...
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M
manoj l. gupta
from Vasai-Virar, Maharashtra
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charges applied before talking

Address:Thane, Maharashtra

Hello sir myself manoj gupta wanted complaint about tata docomo cdma service providers for taking charges from my prepaid number [protected] before talking to the opposite person , as the my plan is of a paise on per seconds. so the company is cheating with me. i have ported my no. from airtel to tata docomo cdma but thier service very poor than airtel....
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D
Devendraa Agarwaal
from Pune, Maharashtra
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no network in marketyard pune

Address:Pune, Maharashtra

we are not facing a really bad network in marketyard pune
since 3rd december we dont have range and service in our cellphones when in our offices...
we are not able to communicate through our cell phones and just feel that we are having dummy cell phones...
besides repeated complaints to customer care just getting unsatisfactory answers
when mailed to [protected]@tatadocomo.com got the following repiles

Re:...
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S
satyendranath
from Narsapur, Andhra Pradesh
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Suddenly Disconnected my number

Address:Bangalore, Karnataka

Hi Sir/Madam


This is Satyendra A customer to Tata Docomo since 11/2 yr. I am using Tata docomo and my number is [protected] even i am having account in their website for the same number i used till 15 days back and even its in my mobile and suddenly my signal is collapsed and i am unable to see my number in their website there is no intimation no alert nothing regarding my account i don't know why there are...
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C
crazychap10
from Mumbai, Maharashtra
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unsubscription of value added services

Address:Surat, Gujarat

Dear sir,

Rs 30 is deducting from my balance automatically on the name of value added services 3 times on month of dec - jan. Last deduction was for "offer of the day". This is very disappointing.
I request you to look into the matter as soon as possible and revert me back.

Beat regards,
Sourabh
[protected]...
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