Tata DoCoMo Complaints & Reviews

I am thangaraju from avadi, chennai i am not able to send or receive sms. I also tried this sim in other mobile but sms is not working. Tata docomo cc could not contact. I have send email but no proper answer. Please help me to over come this problem. All tata docomo brand stores are closed in chennai. If any source who can help at chennai please let me know.

Dear ir/madam,

I have lost my mobilie phone with tata docomo no.[protected].
I have got new replaced sim with the same no with paying of rs.100/-. On 5th jan 2019at tatadocomo retailer at visakhapatnam. Soonafter receipt of sim msg sown that sim activated within 5 hrs. Till now it is not activated. Matter is most urgent. Please do the needful.

Thanks you

Nelaraju nanubala

I have been charged rupees 48.3 for and service like gamepad49. I have not even subscribed. This is really shamefull from the comapany. The things which r not know they deduct money for that.
I want my refund back. If not you will loose all ur customers for sure.

I requst you to return my balance and take an action on this unauthorized deduction of my balance.

Hi i am Thirish,
I am not able to send port message from my tata docomo number ([protected])
When i talked to customer care they give me number #33*1234# to call and said that this will solve the problem.
But this soln also did not work for me
In my area tata docomo network is very poor so i want to port my number
But i think company does not want that so the blocked messanging on my number.

Hi, i am using tata docomo gsm service. My number is [[protected]]. Today i found 75.49 and 45 rupees has been deducted from my balance for subscription of chitchat and musicslate45 automatically. I haven't subscribed for those two services.
Please, do the needful to get back my balance that has been deducted from my number 2 times that i haven't subscribed.

As i work in other state so my local docomo sim was at roaming and suddenly it got deactivated and i was unable to reach near docomo service but all my bank account is been linked with that number so i need to re-activate my number, please help me short out this issue.

First of all my sim was working is other state and i use to recharge my roaming pack every month, but in a month i forgot to recharge my roaming pack and the sim was deactivated without any intimation.

On that time i was busy and unable to complaint for sim deactivation now it is urgent to issue that sim again because all my banks are linked with that number also my university and other places i have provided that number, now i getting so much issue without that sim.

Please help me out to short my issues.

I have been using the same sim card since 4 years. The sim card was quiet old. One day it suddenly stopped working.
The sim card is not getting detected at all in my phone. (I still use the same mobile).
Now its been more than a month that my sim card is not working. As i was busy i couldn't reach out for any customer service.
So i kindly request you to help me out.
I ll provide my alternate number so that for any further information that is needed to solve the issue.
This is my no - [protected]

Good evening sir/madam,
Today my phone bearing no. [protected] was switched off as it was not charged since yesterday. So I hv not used my phone whole day.Evening wen I charged it & switched it on I noticed that there was a message saying RS.16.14 was deducted from my account for some playoff service for which I have not opted at all!! When I called Tata Docomo customer care, they are saying I have subscribed. How can I subscribe or give consent for a service I hv not heard of, that too wen me phone was switched off!!!? This is not first time, TATA DOCOMO people are biggest cheaters, looting their customers in bright day light. Customer care people make you wait for hours together for connecting to their executive, then they say there is System problem and ask you to call some other time. Worst system, customer enemy system full of looters and cheaters. RS.16 is not a big amount, bt I want it back in my account as I am not willing to give my hard earned money to these looters.

Complaint no:[protected]

This complaint i had registered on 27th dec 2018 that my link is down and i had clearly mentioned that it is link issues. I was told a engineer would visit my place on 28th dec 2018 and my issue would be resolved by 28th dec 2018 (9 pm).

Today is 31th dec evening, no action is seen. Only thing happening is i have given upteen calls for tha last 3 days to your [protected] number who only assure me that we are escalating it and the team will look into it.

This has only added frustration and i am tired of doing follow ups. Hope my email reaches out to right people who can take the right actions.

Sir
I am from surat gujarat
I lost my sim card and few days back completed the all formalities for that same at podar arcade varaachha surat
He has already given new sim but till now my sim is not activated
Hence i kindly requesting you to please look in the matter at earliest and reply me on my ulternate number [protected] or/and [protected]
Thanking you much

Hi, today i am at hamidia road bhopal m. P. And my both tata docomo numbers showing no network from last 4 hours. I have restart my phone several times but doesn't work. I have done network search manually but it is not showing tata docomo, it is only showing tata. When i select tata it doesn't connect. I am very frustrated because the numbers are registered with banks. Your customer care numbers are not working. Pls rectify.

Sir/madam,
My mobile [protected] balance stilling every month.
There are no vas and services acctivated from me. Still my data balance is 1857.23 mb and validity is 17/01/2019. Customer care executive say me that after your confirmation we activate this service.
We have not request send or say to activate vas service. Then how they received confirmation. They are not refumd my amount rs.12.51. Please check record for my confirmation and help to refund above amount.
Every month customer care executive refund amount and say we have close all service and next time no balance will deduct.
Every time i have facing this problem.
How may people are facing this problem and they are not taken action to service provider.
Thanks

Sir/madam,
My mobile [protected] balance stilling every month.
There are no vas and services acctivated from me. Still my data balance is 1857.23 mb and validity is 17/01/2019. Customer care executive say me that after your confirmation we activate this service.
We have not request send or say to activate vas service. Then how they received confirmation. They are not refumd my amount rs.12.51. Please check record for my confirmation and help to refund above amount.
Every month customer care executive refund amount and say we have close all service and next time no balance will deduct.
Every time i have facing this problem.
How may people are facing this problem and they are not taken action to service provider.
Thanks

I sometimes don't get otp message and i have to wait for hours to get otps.. Also i don't get all the messages, like if i want to get a reply from any service number like of a bank eg: to check if my hdfc debit card has an emi eligibility. It's my fav number and using for like 8 years.. It's troubling me a lot this year. Please help me with what exactly the problem is and what can be the solution for it.

I received a message at 1:20 pm on28th december saturday.
"hi! You have subscribed to funbazaar games at rs27 for 6 day (S). Due for renewal on 04-jan-2019. To stop, dial or sms stop to 155223 (Tollfree)."
I clearly remember my self of not opting to any such service.
If want my money back and i'm going to port my sim if this continues.
Why and how does this happen?
I absolutely do not recommend this company. Even their signal strength is weakest among all the mobile service providers

Dear sir,
Kindly note that on 26th of december i have recharged 2 times with rs. 69/- to my no. [protected] through mobile app. Amount debit from my account but recharge not done. Please refund my money asap. Transaction details attached. I have contact with google pay for this matter, they told contact with tata docomo. After that i have contact with them over mail they told "we would like to inform you that we are unable to process your request regarding recharge related. As per your concern you have been made this recharge through indiaideas application. Indiaidea application is a third party application. Hence, we request you to kindly contact indiaidea application for further assistance." please refund my money.

Best regards
Gopal pal
[protected]

Hello sir mera name Bhavesh hai.
Kal night main 26/12/2018 time 11:41pm mere tata docomo mobile pe [protected] ek sms aaya
Hi! You have subscribed to M-Divine at Rs12.51 for 13 day(s).Due for renewal on 08-Jan-2019.To stop, Dial or SMS STOP to 155223(Tollfree).
Aur mera balance nill ho gaya maine koi service start karne ki request nahi di thi bhirbhi bera balance kat diya. Sir beri aap se request hai please mera amount refund karvaye...

It has been almost 6 years i am using tata docomo sim and always happy with it's services, but from the last 1 week, i was not having a single signal on the network and when tried to visit any brand store in hyderabad, learnt that all of them are closed a couple of months ago. We understand that airtel & tata docomo are planning to merge and are waiting for the same, but all signals cut down without any prior notice to the customers? How rude is this? This is highly affecting the individuals as mobile number is connected to multiple other sources for connectivity.

Sir, i am tata docomo user since 9 years. I have never faced such an issue before. But since 7-8 months, i am constantly trying to message but the services are not available. When i send a message it shows error no-96.

As the number is very important for me and i don't want to change it. But i am suffering a lot due to this. Being a tata docomo user for many years, i am expecting that you will take an appropriate action for problem soon.

My mobile number is [protected]. It's my humble request to you.. Please resolve this problem as soon as possible. Thank you

Hello, this is dilip from banglore. I am having a tata docomo prepaid sim card from around last 9 years. I am having issue with sending sms to any other numbers from almost last 3 months (As i feel may be this problem is older). When i am sending an sms it always says "message not sent". I tried to contact tata docomo care their direct complaint number (198 or 121 or etc) doesn't work. Although i tried to contact with them on their tollfree number [protected] and other (Get from google) they say that my 10 digit number is invalid. And i am having trouble due to not able to send sms.
Please help.
Thanks,
Cno: - pnr [protected]
Name:- dilip kumar
Email:- [protected]@gmail.com
Mobile no.:- [protected] (In this no. Is am facing problem)