Tata DoCoMo Complaints & Reviews

Dear Sir,

I bought a Tata Docomo sim card last 8 months back since last 7 month it is working good i was going to my office work out of state one month I have not used one month when i was comming my native state i wnt to use docomo sim but it was display sim card is registration is failed.

Dear sir

With all respect i want to say that i have lost my TATA DOCOMO prepaid sim bearing the no.[protected].So you are kindly requested to block the outgoing/incoming of above mentioned number.
Thank you.
Kartik kumar

Sir, my complaint no NWK09777067 which was registered through this site only. First, i recieved the call from docomo office gurgaon and then from chandigarh office about the complaint and i was given assurance that the same will be resolved within a few days and on this site the deadline was given as 11 jun but really sorry to say that my problem is not solved and sad part is that my speed has gone from poor to worst condition i.e.. As i m now getting the speed not more than 500 to 600 kbps throughout the day. Hence, again request you to kindly take the matter on priority basis.

just a month back i did EVD of 94 Rs which included 1Gb of monthly free gprs usage
and now from a nearly 15 days my gprs connection is extremly slow can say speed in some bytes and now it has gone out completely says "packet data connection not available" since from 5 days .earlier before doing EVD it used to give full speed of 10Kb
really wastage of money
i called customer care many times and tried every thing they said but no result
similar problems are of my many friends residing in the same city
really now i am thinking to get airtel now because of the substandard service of tata

these guys are charging me from my main balance even after the internet pack is activated...and when called customer care they are talking nonsense and making me wait long and long without solving my problem.. instead blaming me and trying to make excuses..and now they have put my number intentionally in such a way that when i call them it says they are busy...they were even even cutting the call in between..there team leader named smita disconnected the call and talked in a very wrong ....even now they are charging me from my balance...and trying to make thing more uncomfortable for me....earlier also there were few problems and and they didnot satisfy me ...

SIR,
I recharge our tata docomo phone on dated 06/06/10 at 13:00hr Rs95=00 of
internet cord for gprs by ID [protected] successfully then use gprs
upto 08/06/10 successfully but morning of 09/06/10 at 06:00hr tatadocomo
has been deduct all amount of main a/c of phone upto a/c balance nil..
C.C. representative of tata docomo has reported at 11:00hr on dt.09/06/10
above problem due system faluire and deducted money refunded as soon
but no response till date. please help to refund illegally deducted money by tata
docomo .
thanks
s k gupta
3/182 ATPP ANPARA SONEBHADRA UP
PHONE -[protected]

I and my daughter are using TATA DOCOMO pre-paid sim. One day I suddenly received a sms saying that I have downloaded international activation (for me) (for my daughter)downloaded "animation! LolaCorwin3" and deducted Rs.15/- every time. When i complained in the customer care first of there was no responce for quite a long time, then they informed that we must have downloaded/ we have down loaded which is showing in their records. I HAVE NOTHING TO PROVE. Can any body advice? I am planning to discontinue TATA DOCOMO.

sir mera no. he [protected] is no. par[protected] ko msg aya ki 33 se aaj hi recharge karwayen or 33 Rs. ka taktime prapt kare. mene usi din sam ko 33 se recharge karaya to mujhe kuchh b Rs. nahi mile .our mera jo internet card dalaa tha bo bhi deactivate ho gya ab internet use karne par paise katne lage he please mujhe nyay dilaye or mujhe harjana diya jaye.mene recharge special e top se karwaya tha jiska msg aa gaya tha
prarthi
vineet agnihotri
174 gandhi nagar lalitpur u.p.india

Hi I am using a tata docomo prepaid number. In that number, I got a message as I have activated the cricket alert and they took 5 Rs for that. They immediately I spoke with the customer care and they said as I may activated that. Then I asked them how to deactivate that. They asked me to send a SMS to the same number.

In the next day, they took another Rs.5.They sent a message as that service has been activated.Again I spoke with the customer care they said as the server is not responding for the deactivation. So from the customer end we cannot de-activate that service. So they took a request to deactivate that.

But they didn't deactivate that, it continued for nearly 10 days and nearly they took rupees 50 from my balance. Daily I used to speak with the customer care people. Last I decided to throw that number.

So, never go for TATA DOCOMO. ITS IS A WORST SERVICE. More or less they are taking money as thiefs.

I have purchased a new DOCOMO post paid SIM. I am using the HTC toucf from last 1 year with IDEA and with no issues at all. The DOCOMO network suddenly vanishes from HTC handset and it goes in searching mode. When tried on other phones it works properly. Also, I am unable to use the GPRS services on my handset. Please help

Hi this is Deepak I buyed Docomo SIM before 6 month ago and when i purchased that time it was giving some problems like Mobile Hang so i Changed my mobile still problem persists but after complaining so many time problem solved, But now the same problem started from last 15 days. so i changed my mob also still facing problem. How many times i have to change mob handset ??? I fade up of Docomo service!!

Even After getting my number registered with NDNC or DNC is activated on my number m continuously receiving stupid promo messages and that too in repeated orders i filled a complain against that but till date no resolution even from a nodal officer cc head everybody... now i have just one option left to give it in media and to sue company for the same.

Hi,
I'm Having a problem sending msgs to one particular number,which is my friend's number.
I'm able to to send msgs to other numbers n receive delivery reports instantly except for this number.
Customer care told me that the my friends phone inbox may be full or it may be a problem on my friends service provider side.
Its definitely not the case of inbox being full, also he is able to receive msgs from other docomo numbers.
Also i'm able to call him n i can receive his msgs from his number.

This Problem started on 26th may 2010. Still not resolved. :(

My Number is [protected].

Pls try fixing this problem asap. thank u!!!

- Sarin.

I HAV A TATA PHOTON CONNECTION. I AM NOT GETTING SPEED EVEN 5 KBPS IN MUMBAI ITSELF AND THE CUSTOMER CARE DEPERTMENT IS THE WORST THEY ARE NOT BOTHERED ABOUT ANY THING, WHEN I COMPLAINED THEY SAID THAT IT WILL TAKE 4 MONTHS TO SOLVE MY PROBLEM , I WAS SOCKED TO HEAR THAT I HAD NOT EXPECTED THIS FROM A REPUTED COMPANY LIKE TATA,I HAD SPENT RS.3500 ON THE INSTRUMENT NITHER THEY ARE WILLING TO SPEAK ABOUT IT AND ON TOP OF IT THEY ARE ASKING ME TO PAY THE RENTAL FOR THE MONTHS I HAV NOT USED INTERNET SAYING YOU HAV NOT CANCELLED THE CONNECTION SO YOU HAV TO PAY .
NEVER TAKE TATA PHOTON INTERNET CONNECTION
AMIT
11.AMIT.[protected]@GMAIL.COM

Hi My mobile number is [protected] which is a Golden number i bought it for Rs.5000.00 on pre paid hoping once the number is activated on my name i will transfer it to Post pay. But guess what The Tata Indicom official outlet were not even aware that it is possible. However there was only one guy in the office i guess who justifies his salary told me it can be done. I was happy and sat with a lady to fill up the form for Post pay. After filling the Form she tells me that they don't have Blank Post Pay Sim Card. So i went to other store bought a Blank Post pay sim for Rs.35.00 went back to the same Tata Indicom Oulet and gave the lady the Postpay Sim. Some how she activated my Post Pay Sim but Pre Paid on it. Since then its been like almost a month my number is still not transfered to Postpay. I wrote to Appellate, Nodal office etc and i got phone calls from nodal office also got an email but still No joy im still using Pre paid. The shame for Tata Docomo is that I got a email confirming that my Pre to Post Migration had been completed which obviously has not. Again after a day i get an email stating the migration will happen by 29th May 2010. Still it has'nt happened. Disgraced by customer services by Tata Docomo. I am just stuck as i have paid Rs.5000.00 for the number. Anybody can please help me by providing an email address or phone number to the highest authority of Tata Docomo.
Contact me: ishfaq.[protected]@rediffmail.com
Phone: [protected]

Hello Sir... My number is [protected]. I am working in TCS.

well, i am using samsung corby handset.. dont no due to wat factor yesterday ma balance started reducing suddenly.. i had called customer yest itself. they told tat its gettin charged for internet browsing but i have nvr used it in ma cell.. stil balance kept reducing. yest(29th may 2010) afternun at 1.30 i had kept ma phone switched off n hen i switched it on at 5pm, ma balance was 0.
How is this possible that my balance which was 70rs yest morning got over by the evening, i swear i havent used any internet applications.
I ve called up customer care nearly 10 times.but no use they dint help wid nythin.. al of them asked me 2 deactivate it using "CAN DIVE" /"CAN GPRS"..but nthin seems to b workin for me.. when i told this thing to customer care they said they can do it frm their end, but nothin was done other then hungin up the phone.. I am tata employee too if this s d attitude customer who s tata employee then wat it will b too a normal customer. plz deactivate or solve ma this problem as soon as possible or i might ve to end up d connection but which will cause a trouble for me and my work..hope to c strict and quick response for this problem.

i want tata docomo to replace my money and deactivate this stupid gprs or dice in thing, which i dint even activate by myself but automatically was done by them.

Amit Kumar Gupta

sir i have taken a tata docomo connection, recently initailly 2 days gprs worked very nicely and from 3rd day onwords it became slow n 5 days it became dead not a singel web page is opening in handset it self,,i called customer care when 1st net gone down,,they said netwrok conjestion,,within 2 hrs it will be ok after wards nothing hapend i compained and they gave me a complain number but not a singel action was taken nothing changed my complain number is NWK09759654,,MY NUMBER [protected],,SAHID DINESH GUPTA ROAD BEHALA 700034

I am a customer of TATA DOCOMO. My number is +91 [protected]. My Name: Rudranil Bhattacharjee, Address: 360 2 purba debitala road, Noapara, Dist-24 pgs (N), Pin- 743144, State- West Bengal. My other contact number is +91 [protected]. I am suffering from DIVE-IN option(+91 [protected]). They are enabling this option and regular basis they charged INR 30 and when balance is lower than INR 30 then they charge INR 5 for that. And from their site they do nothing so impressive. I want to register a complain against TATA DOCOMO.

Thanks and Regards.
Rudranil Bhattacharjee.

I recently got cheated with online transaction in tata docomo site:

http://www.tatadocomo.com/online-recharge.aspx
chose as region Andrapradesh.
I chose Special Recharge, the 200 Rs plan which is clearly mentioned there to give 222 Rs talktime but after transaction I got 180Rs talktime. This is a clear and bold cheating from tata docomo. Nothing can be done against them?

the money from my tata docomo is being reduced for no reason. if asked to the customer care, they would reply that u have used internet and so the money is being reduced, wherein i havent activated any internet service. n the customer care personal also keep on switching from one person to another making me to hang for a very long time . they even reduce the money for the calling the customer care n keep on earning by making me hang on the cellphone for a long time. please reply for this as soon as possible.