Tata DoCoMo Complaints & Reviews

just a month back i did EVD of 94 Rs which included 1Gb of monthly free gprs usage
and now from a nearly 15 days my gprs connection is extremly slow can say speed in some bytes and now it has gone out completely says "packet data connection not available" since from 5 days .earlier before doing EVD it used to give full speed of 10Kb
really wastage of money
i called customer care many times and tried every thing...

these guys are charging me from my main balance even after the internet pack is activated...and when called customer care they are talking nonsense and making me wait long and long without solving my problem.. instead blaming me and trying to make excuses..and now they have put my number intentionally in such a way that when i call them it says they are busy...they were even even cutting the call in between..there team leader named smita...

SIR,
I recharge our tata docomo phone on dated 06/06/10 at 13:00hr Rs95=00 of
internet cord for gprs by ID [protected] successfully then use gprs
upto 08/06/10 successfully but morning of 09/06/10 at 06:00hr tatadocomo
has been deduct all amount of main a/c of phone upto a/c balance nil..
C.C. representative of tata docomo has reported at 11:00hr on dt.09/06/10br...

I and my daughter are using TATA DOCOMO pre-paid sim. One day I suddenly received a sms saying that I have downloaded international activation (for me) (for my daughter)downloaded "animation! LolaCorwin3" and deducted Rs.15/- every time. When i complained in the customer care first of there was no responce for quite a long time, then they informed that we must have downloaded/ we have down loaded which is showing in their records....

sir mera no. he [protected] is no. par[protected] ko msg aya ki 33 se aaj hi recharge karwayen or 33 Rs. ka taktime prapt kare. mene usi din sam ko 33 se recharge karaya to mujhe kuchh b Rs. nahi mile .our mera jo internet card dalaa tha bo bhi deactivate ho gya ab internet use karne par paise katne lage he please mujhe nyay dilaye or mujhe harjana diya jaye.mene recharge special e top se karwaya tha jiska msg aa gaya tha
...

Hi I am using a tata docomo prepaid number. In that number, I got a message as I have activated the cricket alert and they took 5 Rs for that. They immediately I spoke with the customer care and they said as I may activated that. Then I asked them how to deactivate that. They asked me to send a SMS to the same number.

In the next day, they took another Rs.5.They sent a message as that service has been activated.Again I spoke...

I have purchased a new DOCOMO post paid SIM. I am using the HTC toucf from last 1 year with IDEA and with no issues at all. The DOCOMO network suddenly vanishes from HTC handset and it goes in searching mode. When tried on other phones it works properly. Also, I am unable to use the GPRS services on my handset. Please help...

Hi this is Deepak I buyed Docomo SIM before 6 month ago and when i purchased that time it was giving some problems like Mobile Hang so i Changed my mobile still problem persists but after complaining so many time problem solved, But now the same problem started from last 15 days. so i changed my mob also still facing problem. How many times i have to change mob handset ??? I fade up of Docomo service!!...

Even After getting my number registered with NDNC or DNC is activated on my number m continuously receiving stupid promo messages and that too in repeated orders i filled a complain against that but till date no resolution even from a nodal officer cc head everybody... now i have just one option left to give it in media and to sue company for the same....

Hi,
I'm Having a problem sending msgs to one particular number,which is my friend's number.
I'm able to to send msgs to other numbers n receive delivery reports instantly except for this number.
Customer care told me that the my friends phone inbox may be full or it may be a problem on my friends service provider side.
Its definitely not the case of inbox being full, also he is able to receive msgs...

I HAV A TATA PHOTON CONNECTION. I AM NOT GETTING SPEED EVEN 5 KBPS IN MUMBAI ITSELF AND THE CUSTOMER CARE DEPERTMENT IS THE WORST THEY ARE NOT BOTHERED ABOUT ANY THING, WHEN I COMPLAINED THEY SAID THAT IT WILL TAKE 4 MONTHS TO SOLVE MY PROBLEM , I WAS SOCKED TO HEAR THAT I HAD NOT EXPECTED THIS FROM A REPUTED COMPANY LIKE TATA,I HAD SPENT RS.3500 ON THE INSTRUMENT NITHER THEY ARE WILLING TO SPEAK ABOUT IT AND ON TOP OF IT THEY ARE ASKING...

Hi My mobile number is [protected] which is a Golden number i bought it for Rs.5000.00 on pre paid hoping once the number is activated on my name i will transfer it to Post pay. But guess what The Tata Indicom official outlet were not even aware that it is possible. However there was only one guy in the office i guess who justifies his salary told me it can be done. I was happy and sat with a lady to fill up the form for Post pay. After filling...

Hello Sir... My number is [protected]. I am working in TCS.

well, i am using samsung corby handset.. dont no due to wat factor yesterday ma balance started reducing suddenly.. i had called customer yest itself. they told tat its gettin charged for internet browsing but i have nvr used it in ma cell.. stil balance kept reducing. yest(29th may 2010) afternun at 1.30 i had kept ma phone switched off n hen i switched it on at 5pm,...

sir i have taken a tata docomo connection, recently initailly 2 days gprs worked very nicely and from 3rd day onwords it became slow n 5 days it became dead not a singel web page is opening in handset it self,,i called customer care when 1st net gone down,,they said netwrok conjestion,,within 2 hrs it will be ok after wards nothing hapend i compained and they gave me a complain number but not a singel action was taken nothing changed my complain...

I am a customer of TATA DOCOMO. My number is +91 [protected]. My Name: Rudranil Bhattacharjee, Address: 360 2 purba debitala road, Noapara, Dist-24 pgs (N), Pin- 743144, State- West Bengal. My other contact number is +91 [protected]. I am suffering from DIVE-IN option(+91 [protected]). They are enabling this option and regular basis they charged INR 30 and when balance is lower than INR 30 then they charge INR 5 for that. And from their site...

I recently got cheated with online transaction in tata docomo site:

http://www.tatadocomo.com/online-recharge.aspx
chose as region Andrapradesh.
I chose Special Recharge, the 200 Rs plan which is clearly mentioned there to give 222 Rs talktime but after transaction I got 180Rs talktime. This is a clear and bold cheating from tata docomo. Nothing can be done against them?...

the money from my tata docomo is being reduced for no reason. if asked to the customer care, they would reply that u have used internet and so the money is being reduced, wherein i havent activated any internet service. n the customer care personal also keep on switching from one person to another making me to hang for a very long time . they even reduce the money for the calling the customer care n keep on earning by making me hang on the...

Tata DOCOMO is the third class company in Mobile Service Providers. I have done recharge to my mobile no. [protected] via E-Banking charges are deducted from my account but i still didn't get the amount in. Then i called customer care regarding this problem executive said ``u vl not get the amount coz v have no queries abt this``. the way that executive was talking mannerless. I haven't see any cheap company lyk tata docomo. I suggest...

I am a customer of TATA DOCOMO . my mobile no is [protected]. On 16/05/2010 they barred my number without prior intimation. I called up to custromer care they told me that they don't have any details it happened from another department. They couldn't give proper reason and they are prolonging the issue. At the time my number barred I have balance also. Customer care people saying that they are helpless. We don't have any service...

I am holding 5 connection from TATADOCOMO the no’s are [protected]/51/52/53/54 with relationship no:[protected] . I have been using this services from December 2009 and till date I have been a regular user and payer , but recently I have experience the bitterness in the services offered to a customer . below are the details of the usage and the payment as per the bill advices for your reference

Bill no bill date current...