Tata DoCoMo Complaints & Reviews

Reliance/Mobile smart GSM SIM — LOST OF SMART PREPAID SIM

Dear sir

With all respect i have to say that i have lost my prepaid smart GSM sim bearing the no.[protected].So you are requested kindly to block the outgoing/incoming of the
aforesaid mentioned number.
Thank you.

Dear sir

With all respect i want to say that my TATA DOCOMO prepaid sim bearing the no.[protected].So you are kindly requested that plz sent my incoming an outgoing call details in my mail. the mail [protected]@gmail.com
Thank you.
Tapas mondal

Dear sir

With all respect i want to say that i have lost my TATA DOCOMO prepaid sim bearing the no.[protected] dated 15/7/2010 at .So you are kindly requested to block the sim and same no. alloted to me.
Thank you.
Kripa Nand Jha

hi sir my reliance prepaid no.[protected] is block please this no. release

Dear Sir,

With all respect i want to say that i have lost my TATA DOCOMO prepaid sim bearing the no.[protected].So you are kindly requested to block the outgoing/incoming of above mentioned number.
Thank You.


Eknath Ukey.

Dear Sir,

With all respect I want to say that I have lost my TATA DOCOMO prepaid sim bearing the no.(+91)[protected] on 21/04/2011.
So you are kindly requested to block the outgoing/incoming of above mentioned number as soon as possible.
I would be highly obliged if you can also send me all the incoming and outgoing calls made to/from this no. on 21/04/2011 to my email id : [protected]@gmail.com

Thanks & Regards,
Rajdeep Sarkar

Docomo — Very Very poor GPRS speed

Hello,
i am docomo gsm customer ([protected]) since 20 days. I have activated docomo
gprs service,but i am not getting speed what so ever. speed is too poor, even small
webpages of 5kb takes 30-40 sec to load. So my request is if you unable to manage
your network or services, please stop your bad services, better i[censored] stop your network
connections because in my opinion your network & services is world's No.1 bad(faltu).
Sorry to say this but if you have solution on this please help me!!!!
Thank You!!!!!!

even i get 10 to 15 kb in my area munjaka rajkot gujarat so please do some thing i m paying 1500 per month though i get low speed so please do it fast

Tata DoCoMo GPRS — INTERNET SPEED

HI THIS IS ANAND..& I AM USING TATA DOCOMO SIM CARD...& I HAVE ALSO USE GPRS SCHEME ON THAT...BUT THE GPRS SPPED IS VERY SLOW...IT TAKES SO MUCH TIME TO DOWNLOAD..PLEASE TAKE ACTION...I AM LIVING AT CHARKOP,KANDIVALI(W),MUMBAI.

I agree with the above statement, and the tata docomo is one of the worst gprs service provider according to me. I recharged my number for GPRS contineously 3 times in 3 months and I am not able to browse or send emails when it is very urgent. I am not able to connect only. I repeatedly called up customer care and some times they keep my calls on hold for more than 30 mins saying that senior would answer my call. then they disconnect without informing me. Its so annoying. Also Yesterday when I called a customer service personnel, he said- dont compare tata docomo with Airtel, docomo is a small child infront of Airtel. Is this the answer any employee has to give to a customer. He should be immediately sacked from his job according to me. He is of no use to the company. I am going to discontinue my docomo number and going for Airtel which is the best in bangalore and in entire karnataka state. Sorry to you Tata docomo...poor service. I dont know how they are emerging service provider for the year 2009. Shame on you. Moreover, they have very week signal inside bangalore. My calls get dropped when i am talking with my clients and I need to call them up every 2 mins.

just a month back i did EVD of 48 Rs which included 2Gb of monthly free gprs usage
and now from a nearly 15 days my gprs connection is extremly slow can say speed in some bytes and now it has gone out completely says "packet data connection not available" since from 5 days .earlier before doing EVD it used to give full speed of 10Kb
really wastage of money
i called customer care many times and tried every thing they said but no result
similar problems are of my many friends residing in the same city
really now i am thinking to get airtel now because of the substandard service of tata
Mo.no.[protected]

Most telecom companies are poor in GPRS service.
Go with Airtel or IDEA

DEAR DEALER,
I'M THAMEEM ONE OF YOUR CUSTOMMER (0091 [protected]) FOR MORE THAN 8 MONTHS AND ALSO I HAVE GPRS CONNECTION.BUT, NOW A DAYS I DON'T LIKE YOUR SERVICE DUE TO POOR NETWORK CONNECTION AND ALSO UNNESSERY YOU ARE COLLECTING MONY(if I give the mis-call to International mobile you are charging for thatnternational (Why are you charging for mis-call to International mobile). REALY I DON'T LIKE THESE KIND OF SERVICE.

IMMEDIATELY YOU SHOULD BE REPLY ME THROUGH MY MAIL (india.[protected]@gmail.com)

TAKE THE ACTION FOR EVERYTHING IMMEDIATELY OTHERWISE I'LL CHANGE TO AIRTEL CUSTOMMER.

I acttivated gprs pack 5 rupe but I am not used becouse network not poraparli & not canaket the net. So I am not used the net too mera bal.. forwoad kara. Date :- 07/06/2011

sir i am useing tata docomo 2g . before 3 month i geting 25 to 30 kbps downloading speed.but in this its only 5 to 12 kbps. and browsing is also low.
so please increase your speed.

sir i am useing tata docomo 2g. before3 to 4 month your downloading speed is 25 to 30 kbps and brosing isso good . but in this time your spee is only 5 to 12 lbps and browsing is also poor condition.
please solve this problem

Yes Friends, I do agree with this cheap service of TATA DOCOMO, Some body should be there to question them and more over customers who are prepaid have no option but to wait for their validity to expire, The regulatory authority has to introduce some fair means by which the customers /users can have a control on their money, Until such schemes enter it will be a sellers market and these Cheap Service providers continue to provide their unreliable services, lot many have to enter customer courts with their greviances, Its high time these service providers have to be governed for every single rupee they are looting from so many ignorant poor people /and ofcourse literates to, "Saale din dahade loot rahe hai"puchne waala koun?

I also agree.. Tata docomo GPRS network is worst i have ever seen. The data connection automatically gets disconnected after some time.There is no clear reply from cust. care.For recharge also no clear info is being provided.

port your no to anothar operator

I am a disgusted customer of "tata docomo".My number is [protected].
i got a message saying "TA-5333300: You have purchased podcast on Right colleges for Architecture for Rs. 15. Dial[protected]FREE) to listen to expert advice. "
Wat the hell?
I swear i hav nt purchased this crap from tata docomo.
And when i checked my balance, 15 rs. vanished.
This is not the first time i am losing money like this.
And when i contacted customercare they are
saying "u have used gprs, thats why your balance is deducted"
Really fed up with Tata Docomo
Funny thing is that they even have an ad saying "know what you are paying for"
The question is that if we are not using the service
why would we be charged?

I am using TATA DOCOMO pre-paid sim. One day I suddenly received a sms saying that I have downloaded caller tunes" and deducted Rs110/- at that time. When i complained in the customer care first of there was no responce for quite a long time, . Can any body advice? I am planning to discontinue TATA DOCOMO.

Paise kaat liye saalo ne msg k, jbki msg voucher dalva rkha h ...

dear sir,
For the past 1 year i am using your tata docomo prepaid sim.. your company is debiting amount unnecessarily from my account balance.. i have complaint many times. but no use & charging for my free sms also.. my tata docomo number is [protected].. please verify & do favour me...

hi guyz . my name is pikul . i have a same problem mentioned above...my tata docomo number is [protected]

Hello. My DOCOMO number on HTC Touch is +91-[protected]. Same issue. Could you get this resolved and keep me posted please?

Rgds,
Manish

Hi this is Deepak I buyed Docomo SIM before 6 month ago and when i purchased that time it was giving some problems like Mobile Hang so i Changed my mobile still problem persists but after complaining so many time problem solved, But now the same problem started from last 15 days. so i changed my mob also still facing problem. How many times i have to change mob handset ??? I fade up of Docomo service!!
my docomo mob no is [protected]

Dear Sir,
I want to make complain regarding wrong recharge done from your distribution dealership..now he did not get any ans.. i was giving money of rs, 120 for balance recharge and he had done another recharge now he did not gave the money back or right recharge on my no..so kindly give the suggestion why customer is suffering for that.and make strike action for that distribution when i m going for complain his doing very misbehavior and very rude ans..so i request you kindly do the needful as soon as possible...Distributor name is Mayur Telecom...Contact Person Name is Mr.Ketan, Near Vegetable Market Adipur, Kutch. I M waiting for your cooperation.

Tata Docomo — problem in messaging

sir i want to inform u about the problem in sending message through my no.([protected]) to others .phone shows that message is sent but in sent items it shows pending. please solve this

please send me samsung s3310 tatadocomo gprs setting

tata docomo

Location: Kolkata, West Bengal, India
Posted:[protected] by sayan mitra Send email : [protected]@gmail.com
Same Sms Delivery Report Problem

Hi,
I'm Having a problem sending msgs to ANY DOCOMO NUMBERS.
I'm able to to send msgs to other numbers n receive delivery reports instantly EXCEPT for ANY DOCOMO NUMBERS.
Some times they get delivered, bt still the delivery report doesnt comes!
Its definitely not the case of inbox being full, also he is able to receive msgs from other docomo numbers.
Also i'm able to call him n i can receive his msgs from his number.

This Problem started on 26th may 2010. Still not resolved. :(

My Number is [protected].

Pls try fixing this problem asap. thank u!!!

- Sayan.

Tata Docomo — MY MSG IS NOT DELIVERING TO PARTICULAR NUMBER

My Number is [protected] and i not able to send msg to [protected] so msg is going to all the number but for this particuler number my msg is not delivering so please do the needfull,,,,,,,

Hi,
I'm Having a problem sending msgs to one particular number, which is my friend's number.
He is able to recieve sms from others without any problem. But he is facing a probem from my no.
I'm sending him msg but he can't recieve my all msgs. only few is recived by him, instead of all.
But my other sms friends have no problem from my number.

Customer care told me that the they will look into it. But the problem is still running.
Even i had complained for this.But again no responce from Customer care.
This Problem started on may 2012. Still not resolved. :(

My Number is [protected]

Pls try fixing this problem as soon as possible. It's really disheartening.
.
Atish. S. C.

Hi,

I'm Having a problem sending msgs to one particular number.
I'm able to to send msgs to other numbers n receive delivery reports instantly except for this number.

Also i'm able to call and receive msgs from that number.

My Number is [protected].

Pls try fixing this problem asap. thank u!!!

hi,

i'm having a problem in recieving msgs from any number
though i can send msg to others and they r recieving the same
infact i was msg to someone and suddenly i could not recieve the msg in a gap of 5 mins only
i even changed my set but still the prob persists...

please look into the matter
my no is [protected]
please try fixing it
thanks

i have the exact same problem.. which started today... please help asap...

Hello, I am not able to send messages on UK (+44) number. I am using three docomo sims. Previously i have used all three docomos
number for sending SMS to UK based number. I had also talked to customer care for the same. They did not find any issue on their site.
But still i am not able to send messages on UK based number. I have also checked all mobile SMS settings, it looks fine. One more thing i have used another operators like Airtel, idea, Smart for sending SMS, we are able to get message delivered on the UK based number.Could you please identify the cause of the problem.


Regards
Kuntal Sugandhi

Tata Photon+ internet Services — out of Service

I am a regular photon user having Tata Photon No.[protected] and Account Number:[protected]. I could not be able to acces internet since last yesterday and failed to connect help line [protected].

This error was 678. this type of error occured is nothing new and occured earlier also.

plz resolve the issue immediately.

reagrds
K.J.Talukdar
Contact no:[protected]

my account balance totally debited but im not avtivated anything automatically activated to drawed. reporting this problems any customer helplines not connected it blocked for my number. im 2nd time reported this site 1st time not comes any replay. customer exicutives told refunding my money but any amount not refunded and they totally harazed. im not interested to continue docomo network. or sudden action take my problem.

The company has taken Rs.30.00 for Miss Riya activation But i am not activating anything If the company is not refund my deducted money i will go to the court because i have all the evidence i am expected your good feed back

write 2 c.care, escalate to nodal, ask fr refund i[censored] hv made any deposit and shift to another mobile operator...

CALLER RING TONE I AM NOT ACTIVETED BALANCE DUDCTION 120 RS

My mobile number is +91 [protected].
email id: [protected]@gmail.com
thanks
Sundar

No actions taken. I know the service providers think they are so smart in cheating public this way and never minding about public's mental stress or dissatisfaction. I recenty watched a movie "Evano oruvan", a tamil movie, which exactly shows scenarios like this and depicts india's situation . Stores which sell cool drinks and other goods more than m.r.p, bus conductors cheating passengers by not giving their changes and abusing them and treating them badly, House woners charging rents as they like and giving no proof for advance reciepts or rental reciepts.Why my India is like this? I really worry a lot.

Sir
I have tatadocomo sim register a complaint
Compliant no - GBL09217937

not received satisfactory reply .
1. ur meaasge received - we hope you r satisfied with the resolution provided for GBL09217937

you have deduct 50 rs. auto we have not given u any sms for any games downloaded
after compalint i have not recived 50 rs back nor received any game etc

i request u to look into the matter & refund wrongy deducted rs 50.

Dear DOCOMO,

I HAVE TAKEN A SIM FROM TATA INDICOM OUTLET.AND CALLER TUNE IS ALREADY ACTIVATED ON THAT, WHY THIS BLOODY SERVICE IS ACTIVATED WITHOUT MY PERMISSION AND WITHOUT MY KNOWLEDGE.WHO WILL PAY THAT AMOUNT.AMOUNT IN ONLY 45 BUT JUST THINK IN VILLAGES WHERE POOR PEOPLES USE MOBILES, AND EVERY SINGLE RUPEES MATTERS, WHY DOING THIS
FOR GOD SAKE...

JUST IMPROVE YOUR SERVICES OTHERWISE STOP MAKING FOOL OF OTHER'S

I am trying to recharge my mobile online since from 2 days. But giving some billdesk error.

Why its happening Docomo ?

Should i take it as my bank issue or Docomo ?

Regards.
Faizee

Mera Mo No [protected] mera 20.12.10 Balance 45 rs jitna tha aur 21.12.10 ki subhah ko me 1 sms 2 sms kiye aur mene 11am baje mera balance dekha to 32.60 hogya to mene customer care me phone lagaya to koy dipak karke tha unse meri bat huyi lekin unho ne mera paisa kese kata vo nahi bataya mere balance dedicate ase hi kar diya he aur customer care vale koy feed back nahi de rahe ab aphi kuchh kar sakte ho

This is happening with me also ...This is big scam is going ...???

Tata Docomo — Third Class Service By Tata Docomo

I must say that I am totally fed up of the glitches in the service and the apathy of the customer care executives of Tata Docomo towards customer feedback and complaints. Frankly speaking these people are only tarnishing the brand image of TATA by this negligent and lackadaisical service of theirs. As an evidence of this fact, read on the history of my miserable plight as is detailed below:
I bought a new sim of Tata Docomo on 14/08/2010 with connection number [protected] and have been facing the deluge of problems from day one itself. First of all there is no signal in my area due to which I am unable to connect with anyone via conversation or text messages. The interesting fact is that the signal is partially received in the portion of front balcony of my residence in Salt Lake in Kolkata and it disappears entirely the moment I step inside my house. I have brought this to the notice of the customer care executives a zillion times. At first, after probing into the matter (in the month of August itself) they informed me that my location is 400 metres away from the nearest tower due to which I am facing this problem. They assured me that work had already been commenced in setting up a tower in my vicinity to ensure the receipt of full signal in approximately three months' time. I was also told that as a temporary measure of tiding over the problem, they had increased the range of the signal from the nearest tower (which was proved futile later on).
I am compelled to enunciate that the promises tendered by them were nothing more than a mere bluff as it seems to me now. First of all I would like to bring to your kind notice the fact that reaching the customer care executives via the toll-free number 121 is nothing short of a biggest challenge in itself. If I manage to get the connection in spite of the faulty signal at my place, the message I get to overhear is “Akhon aar line e dariye opekkha korbe na” (“you don't need to stand and wait anymore”) and directing me to contact the toll-free number 52222 for related issues which are spoken by an illiterate Bengali woman who even doesn’t know the proper grammatical structure of the language. Even if I get connected to the customer care executive after much Herculean efforts, all they can say time and again is that they are sorry for the inconvenience caused to me and that I will have to wait longer for rectification of the problem. They even fail to update me on the issue as to what measures have been taken (if at all) as a remedial measure for this nuisance and at what stage of completion it is in sync with the word given to redress my problem in three months’ time way back in August. At one point of time, I was even directed by a customer care executive to remove my battery and sim cards and re-insert them after 2-3 minutes which turned out to be a mere bluff as my problem was not rectified even by the thin of a hair!!! When I reported this matter to another executive while on a chat session, I was informed that it was not a proper solution (again he was sorry for this blatant lie) and that the problem of distance from the nearest tower continues to be a hurdle as ever. On the top of that he also confirmed that there was no site planned in my area till date which proved that all earlier citations on their part were nothing but farce. As things have turned now, I find no other suitable measure than to drag these people to court for this offence of theirs. They have also started singing different tunes at different instants which turn out to be empty promises later on!!!

I have heard this thing right from the day my sim was activated and no desirable outcome has emerged from your end even within the span of time ensured by you earlier. So I know very well that all your utterances and promises tendered are baseless at best and are only meant to dupe the customers at large. You have also resorted to uttering blatant lie only to pacify your aggrieved customers for the time being which in no way is meant to materialize as is evident from the fact that the solution provided is negated the very next instant while trying to confirm the same. I have also recorded the entire conversation with the customer care executives on my cellphone to substantiate my claim. Over and above this, had you people co-operated with me even at this juncture, you would have come up with all update of the action taken by you so far in this regard (if any at all) which has been conspicuous by its absence as you people have inherited and elusive and escapist tendency when inquired on the issue and want to end the conversation in no time on flimsy grounds citing no response from other end even though it is of your own making and is solely due to poor signal in the area!!!

Venkatesh. Tamilnadu circle Vellore D.t.

Mobile.No: [protected]

complain 1:
I'm using tatadocomo past 1&1/2yrs. i had distance from 2km from tower. my home is in open space in my village. but poor signal inside of home.
complain 2:
I'm using nokia 5130 in 1-point signal its not working. Still now i complaint about it more than 10times but no proper solution.

bad service they people dony know how to talk ...just time pass their job