Claimed

Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
Resolved
4179
Unresolved
5076
Quick Links
Statistics
Share
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata DoCoMo
Customer Service Contacts

Tata DoCoMo Phone Numbers

Phone
+91 42 2646 2966
561
217

Tata DoCoMo Website

Tata DoCoMo Head Office Address

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India
110065

Tata DoCoMo reviews & complaints page 448

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Z
zoher
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number Not Reachable

Address:Mumbai City, Maharashtra

Hi,

I have not been able to reach a particular MTNL Landline Number for the past 15 days while if I try from my Airtel No. it connects. I have made repeated complaints on the Helpline nos. for which the tele executives don't know even how to say their names clearly.

They keep giving me lame excuses such as Network Congestion for which I repeatedly tell them that I can access the No. from my Airtel No.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
basu_bibhu
from Jorhat, Assam
Report
Copy

charging of extra amt on Outgoing calls

Address:West Bengal

Tata Docomo is charging me 2 paise extra amt on every outgoing STD calls and charging me 1 paise extra amt on every outgoing local calls and one day for one std call they deducted 10rs insted of 8rs. I gave them a call at their customer care's office but they say i don know any thing.

on every STD call they deducted much more money every day.I want them to send my call details but they not send any thing.
I too...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
chetan kohli
from Mumbai, Maharashtra
Report
Copy

false deduction of balance

Address:Alwar, Rajasthan

to whom ever it may concern ..


respected sir/mam,
this mail is regarding the complaint against the
tata docomo company .
i am using the tata docomo sim in my mobile , i used to access
internet on it but when i activated the pack then they deducted my
core balance and given me the reason that they have deducted the
balance for right thing. my complaint no--...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chandan.w
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet error

Address:East Godavari, Andhra Pradesh

im getting "invalid server name" error whenever i connect to internet. Ive already complained to 2 times customer care about it. Still the error is coming. They called me and said problem is resolved!!!.. Im calling customer care everyday from past 15 days about this issue. They ve done nothing.

Chandan
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kothariabhishek86
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible Network

Address:Mumbai City, Maharashtra

My no is [protected] i live at byculla and work at vile parle west ( ambe ma chowk,irla gauthan area)
the network at my work place at vile parle is so pathetic tht i cant even talk over the phone. i cant receive calls and to make call i have to again and again go outside where it show me 2 points(out of 5) of network and only then i can talk over the phone tht to with disturbances.

all the other carriers give such good...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pprakash
from Delhi, Delhi
Report
Copy

tata photon services and customer care

Address:South Delhi, Delhi

I was getting download problem using Tata Phone data card. I requested them regarding the same on 30-Jun-2010 and they open a ticket and closed automatically on 31-Aug-2010. Again i called them for same on 1-Aug-2010 and said that this is automated process and not having control over it but a technical person will visit my place and resolve the issue. Somebody came at my residence and found that there is some network issue and need to fixed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varmans
from Delhi, Delhi
Report
Copy

NO INTIMATION BEFORE CHARGING..

Address:Tiruvannamalai, Tamil Nadu

respected sir.. today morning that is 8/8/10 7:00AM i had received message from TATADOCOMO network.. in that message they told.. to activate buddy chat message to *321*4#. and i had requested that number.. in that message there is no charges mentioned for buddy chat..

after my request completed.. they send 30 rupees detected for buddy chat.. from your account

then i called to customer care..
they told...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
royalbert
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no network coverage

Address:Thiruvananthapuram, Kerala

My name is Roy Albert. I am working in a Govt.firm kulathur, sreekariyam trivandrum. I am a Docomo customer. When I was in the office there is no network coverage. My friends and relatives have complaint to me about this problem. This problem is having a very shame to me. I have taken a connection from a leading mobile company and I cannot change my mobile number every day. I am having this problem when I joined on this firm on July 2009....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kishorekvemula
from Hyderabad, Telangana
Report
Copy

speed issue

Address:Hyderabad, Andhra Pradesh

BEWARE OF TATA PHOTON+

Hi,

I am a user of Tata Photan+, they advertise so much on the speed as it gives 3.1Mbbs but actuallu it will not give morethan 600mbps and that too only in Metro cities, if i move out of Metro it is like hell to work with the speed i get and it get disconnects every 3-4 minitues.

coming to their call center they register complaints but they close it without attending to...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
S
simbhu
from Mumbai, Maharashtra
Report
Copy

poor gprs service , customer care

Address:Tamil Nadu

My name is Silambarasu my td no is [protected]. i transferd to td from aircel due to slow speed due to their unlimited plans just a week ago. the first 24 hours was very plesant with great speed in gprs. from next day hell broke loose. during day time the connection from sloopy,patchy or next to impossible. i contacted their customer care several times they gave useless advice such as switch off/on mobi
e, try after some time etc, the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mahesh kumar yadav
Report
Copy

Recharge not yet done

Address:Andhra Pradesh

Sir, My self Mahesh Kumar and on 30th july 2010,0800 pm, I has been recharge a tatadocomo mobile number -[protected] with Rs 222 via SBI Mobile banking. Recharge successful done shown by SBI sms with Tid[protected] and same amount debit my SBI account but balance for the same has not been credit in the mobile number -[protected]. For the same matter i has been contact your superviser and told him complete matter. He give me a complaint number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
femjith
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Anonymous Message from +91 7736476040

Address:Kollam, Kerala

Dear Sir,

I request you to give details of this mobile no +91 [protected].ASAP.
and my mobile no is +91 [protected], because this no. sending bad SMS to me and friends by my sister name.
After getting the Message myself and friends call them but not attending the phone also switch off the phone

Otherwise you can inform to the sim owner to stop this non-sense.


Thank you
femjid...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rishig
from Bengaluru, Karnataka
Report
Copy

Problem in internet connectivity

Address:Jabalpur, Madhya Pradesh

My mobile no.is [protected].I am unable to use internet in mobile and pc.
The error message shows "Packet data closed by network".
i have called to customer care ,they said problem will sort out.
but problem is still same.
it start from 27.07.2010...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mohankrajan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of connectivity

Address:Karnataka

TATA DOCOMO INTERNET (GPRS) is very erratic. It does not work at my residence.
Despite complaints to Customer Care, they say problem resolved.
I think people need to go with quality and shun Companies such as TATA DOCOMO which is unreliable for GPRS services....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
parisolid
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No network at my house.

Address:Mumbai City, Maharashtra

Sirs,

This complaint is with regards the TATA PHOTON broadband connection that I had purchased from M/s Croma at Lower Parel.

My data card no is[protected].

I made this purshase in the month of July 2009,following which for the next 10 months I enjoyed hassel free perfect service.

However since the last 2 months i.e. since June 2010, there is simply no connectivity everytime I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yogendravijay
from Noida, Uttar Pradesh
Report
Copy

illegal deduction of amount

Address:Mumbai City, Maharashtra

I have tata docomo sim . from last two days i am getting messages that thanks for browsing internet, and they are deduction 0.1 paisa per mins or in 5 mins, although i am not able to use it from last 10 days and to activate it i raised a service request with service request number "nwksr[protected]" before 10 days and i didnot get any satisfactory solution from Docomo .

my tata docomo mobile number is [protected].br...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
J
jammie_cbe1
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Disconnected

Address:Pune, Maharashtra

This is with reference to earlier compaint https://www.consumercomplaints.in/my-complaints.htmldocomo-c414967.html. The user TATA DOCOMO is littering complaints with comment saying the case has been forwarded to respetive team and will be resolved. This is a hoax as no action is being taken. Please red my compaint on this company in provided URL....
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
S
sovanlal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network problem & very slow net connection

Address:Hooghly, West Bengal

very poor network in home&room . very slow net speed because 24*7 server down.so,plz look this problem.my cell no:[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Mumbai City, Maharashtra

Placed an order for a TATA Photon internet device under the plan PHOTON +1
made the full payment for it online on 9th July 2010 through the website www.ichoose.com and was provided with the following details.
CAF # ET00210488
Transaction ID: MCIT[protected]
i was supposed to receive the product within 2-3 working days.
It is the 24th and still no sign, tried calling on the only available number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
savana10
from Hyderabad, Telangana
Report
Copy

automatic conversion of postpaid connection

Address:Hyderabad, Andhra Pradesh

Sir,
I have been using [protected] tata docoma number for the last one and half year.It is an postpaid connection ,on[protected] it had been conversted into a pre-paid connection without any request sent by me.When I called up 121 and said them about this one they said it doesnt come there category and told me to complain at tata docomo office near panjagutta.On[protected] i had written a letter to the manager in the tata docomo...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy