Tata DoCoMo Complaints & Reviews

Dear sir


Kindly advise me to take corrective action for the harassment / financial loss caused to me by Tata docomo.




My tata Docomo number is [protected], prepaid mobile and my name is SK Vashisth. I am pained to inform you that Tata Docomo is cheating me repeatedly . It is a campaign to deduct talk time unilaterally without initiation of any from my end.

First I received a sms from 54321 that I quote “ you have been successfully subscribed to weekly sweet nothing alerts . you have been charged Rs 10 and your service will be activated within 24 hours” . this message was received on 23 Jun 2010 at 02:09 PM.

I Lodged a complaint with customer care vide complain number GBL09201155 and my money was returned on 24 Jun 2010.


Again I received a sms from 54321 that I quote “ you have been successfully subscribed to weekly Tollywood aletrs.. you have been charged Rs 10 and your service will be activated within 24 hours” . this message was received on 25 Jun 2010 at 11:58 AM.

I Lodged a complaint with customer care vide complain number GBL09214231 and which is still pending.

My money was again deducted on 27 Jun 2010 and I was sent a Joke which I have not requested for. Simply my phone was kept on table.

Today on 29 Jun 2010 at 1:41 PM , Again I received a sms from 54321 that I quote “ you have been successfully subscribed to weekly joke alerts. you have been charged Rs 10 and your service will be activated within 24 hours”.


Kindly note that these actions are being initiated unilaterly from Tata docomo side .
I request you not to harass me by cutting my hard earned money .

How you can do it . Please return my money immediately.

I hope truth will prevail.

Yours sincerely

SK Vashisth
Visakhapatnam
[protected]
[protected]

TATA docomo[protected] is locked PUK by my daughter. Her elder sister went to TATA DOCOMO office @ BASEERBAGH only to be sent back stating address proof does not match with the record. It was telephone bill , a copy which was submitted against my name . i have spoken to them , chatted with them but my mobile is still immobile .This is the service they provide once SIM is purchased available at any nukkad / gali shop.. i request that my problem be solved in situ without harassing me further.

Hi,
I took a tata docomo number (pre-paid) and few days back while I was making a call I got a flash msg for which I by mistake pressed ok, when I actually was making call, without any intent. Within a few second I got a msg that I am charged Rs 5 for football alerts and I should send a msg to 54321 as DAYFWC. I did that. But next day again I get a msg that it is auto activated and I am charged Rs. 5 and I need to send msg to 54321 to deactivate. I once again did that. But again the next day I get the same msg that it is auto charged and this is goign on.

How can they keep charging even after I discontinue it. Infact I never wanted it. I think TATA is cheating people everyday with this kind of services. Just because it is only Rs5 ppl may not even bother because the process is longer and costs much more to followup.

I am informing this to alert others not to get into this trap and also see how these corporate white color thiefs can be punished.

Hi All:

Yesterday I had recharged for Rs.111 in Tatadocomo online prepaid.. but still now no confirmation is made and the recharge amount is not added, but my amount was deducted from my Bank A/c.. Now I have lost Rs.111 unnecessarily which can be given to a beggar instead of Tatadocomo.

My mobileno. [protected]

hi sir i was complaint on my no.that is [protected] the problem is when i want ti call there is no network fail it shows if i want to send msg it shows sending but not going whats da problom in my no.i hav already complaint but there is no respones from ur cusomer care so ple consider my request once agin and clarify the problem .
regards

Hi this is saurabh jain. i purchase one voltaz refrigerator a product of TATA , i use this product only 4 month
,after that it will not working well. For that resion we make a complain to distributer they do not give any responce on that comlain. we also make a complain to cunsumer court in tikamgarh the case will going on last 4 year. plz tell me what i do for our cunsumer court & TATA. on that time they was given 5 year warranty.
your truly thanks

SAURABH JAIN
YASHODA MOBILE JATARA
DISTRIC- TIKAMGRAH M.P.
MO.[protected]
PIN- 472118

Tata docomo is one of the worst gprs service provider according to me. I recharged my number for GPRS contineously 3 times in 3 months and I am not able to browse or send emails when it is very urgent. I am not able to connect only. I repeatedly called up customer care and some times they keep my calls on hold for more than 30 mins saying that senior would answer my call. then they disconnect without informing me. Its so annoying. Also Yesterday when I called a customer service personnel, he said- dont compare tata docomo with Airtel, docomo is a small child infront of Airtel. Is this the answer any employee has to give to a customer. He should be immediately sacked from his job according to me. He is of no use to the company. I am going to discontinue my docomo number and going for Airtel which is the best in bangalore and in entire karnataka state. Sorry to you Tata docomo...poor service. I dont know how they are emerging service provider for the year 2009. Shame on you. Moreover, they have very week signal inside bangalore. My call gets dropped always and I am not able to stick to this provider anymore

My Number [protected]

As I am using nokia 6030 & nokia 5130express music phone. And if somebody sends me an MMS i get the SMS that u've recieved an MMS and to check the MMS go through the website mms.tatadocomo.com/mms/ using the given userame & password. While i'd all the valid settings for MMS nd GPRS.

Still my problem is not resolved.

So please get the problem solved at the earliest possible...

I'm using Nokia 6630(EDGE Enabled Handset).The GPRS speed of tata docomo is too sucking and it always disconnects in middle of the browsing.Other provider is giving gud gprs speed so i request u plz improve here gprs speed and surfing speed waiting for gud service
Thanx&Regards

There is done mistake to get coller tune diller tuneby me. Now I want to stop (Remove) coller tune. Kindly stop this or give me number who help me for this service ! Thank you very much for ur kind co-operation.
My Mobile no is [protected]

to whom so ever it may concern.

i am a tatadocomo customer my number is [protected]...i am facing with network problem since today morning the signal strength is good but it shows emergency only...i am expecting many important calls and i feel handicaped..i didnt expect this from tata atleast..

sir
my mobile no. is [protected].
yesterday17.06.2010 and today 18.06.2010 i made call to customer care for 16rs and 36rs booster paks qurey,
they give detail but they didnot give info about cannot able to use that 16rs and 36rs booster paks at a same time.
i recharge that two booster pak, but they charged for both recharge, but 36rs booster only works.
sudenly i made call to customer care but they did not give credit.
so pls help me, i want refund my amount 16rs.

my name is vijay I'm from Bangalore my number is [protected], i wanted some information about services of docomo so i called the customer service but the people in that department are so bad they were not able to explain me about my query on top of that they getting so angry on me the customer, and he disconnected my call again i called back and i wanted to speak to the floor supervisor the CSR connected me to him but he never come on line but i waited for him for more than 10 mins but in vain... please give respect to customers...

Sir,
i have been using tata docomo number [protected] and the registered name is bhaskar, date of birth is[protected]. In my contact list unfortunately i lost one important number. I only remember, i did calls to that number during[protected] to[protected]. This is very important number for my job searching.

For this, i contacted customer care personally and through phone, but they are unable to give that list. I am unhappy for this, i am not asking about past two years data, i am asking just one month back data.

I will be very happy, if you send the call list of[protected] to[protected] to my mail id ([protected]@yahoo.co.in) or to my mobile.

Thanking you sir,

I bought a toshiba laptop recently and was told that there was a free tata photon offer along with it. When I used the offer to get the photon, they first told me that I have to pay Rs.1099 as one-time charge for buying the photon - which itself is ridiculous because the offer brochure said "Free - Tata Photon".
When I asked them about it, they said it is the first three months usage that is free. After that they will continue me in a plan for Rs.750 a month. I specifically asked if I would get any bill for the first three months, and the sales rep said "No sir. Only if you use more than 2GB". So I said ok and bought it. Now they have sent me a bill, and are saying I have to pay Rs.750 per month rental charge! Its ridiculous to say "2GB free", when they actually charge Rs.750 as rental charge!
I am returning the device and cancelling any future deals with tata indicom.

Hi, i am imran ahmad advocate i m user of docomo from last six month and mostly using gprs of docomo, but sad gprs speed is too suck and network is overlaping not finding full network in deep, our distance is from docomo tower near about 200 mt, i come to the point that plz provide here good gprs speed, coz all other provider is gvng gud gprs speed so i request u plz improve here gprs speed and surfing speed waiting for gud service thanx&regards.From- Imran City - ikauna Distt - shrawastiPin- 271845State - up eastContact - [protected],[protected]

I have Applied my no [protected] for DND List in Mar 2010. Their HelpDesk Person told after 45 Days it is Activated.Still I am receiving Unwanted advertisements from DOCOMO. When ever I call They are telling it is Under Process.Please Take action On DOCOMO.Today Also I have received Messages from them.

By Joshua.P

Do you Know how Docomo Cheats ??????

If you haven't noticed then it is time to realize and open your eyes to check the balance in each movement.

The issue is noticed for people who is having more balance E.g. balance more than 50Rs..
1)One day you will see that you have been successfully subscribed for Love messages..and charged Rs10
2)You will be wondering who the hell is playing with my mobile...You will leave it crap..
3)Next day another message you have been successfully subscribed for Jokes..and charged Rs5.
4)You will start thinking something fishy somewhere..and start to call customer care.
5)Customer care will give us the code and lots of sms code craps.. Useless and waste of time.
6)You will start noticing that the balance in your mobile started dropping very fast...
7)Now we will start realizing the heat and try to unsubscribe. Please note if you send a wrong format to 54321 it is charged!!!!
8)If you closely watch your mobile while unlocking the keypad you will see that a push message is waiting for the action.. When ever you unlock the keypad when there is a push message a auto reply SMS will go back to 54321 and will not be visible in your sent items.
9)Doing this docomo makes sure that customer will not have any idea what is being send and what he is going to get back as service until it is active so that some amount is always deducted.
10)If you call customer care they are always helpless and will tell sorry 10 to 15 time..
11) The ultimate objective is take money from your pocket without your permission is successful. 54321 is a money pumping machine for docomo..

Share your DoCoMo Experience... Let the world know about it....I don't know if it is followed by other service providers.. If yes then please share...Thank you....

Hello Sir,

its concert to the TATADOCOMO cheating customer by sending false offers by sms.
I got one sms from TATADOCOMO mention get unlimited GPRS for one day on just rupee 5.
After activating the offer they sent sms that its unlimited for 10 MB. But the very first message was not told unlimited means 10 MB only.

So they send sms like its unlimited then they change of meaning o[censored]nlimited by telling 10 mb latter on subscription.

I have kept all the SMS sent by them, I want to know, how I can stop this cheating.


Thanks
Shrivatsha

Dear Sir,

I bought a Tata Docomo sim card last 8 months back since last 7 month it is working good i was going to my office work out of state one month I have not used one month when i was comming my native state i wnt to use docomo sim but it was display sim card is registration is failed.