[Resolved] Tata Docomo — connection change from post paid to pre paid | |||
Dear Sir, I Rajesh kumar having using tata photon no :[protected] from last one and half years and now i want to change it into pre paid according to my personal reason but it is very harassment for me to change it into pre paid as i went to customer care and also called it several times but they never give me right suggestion that how can i change it into prepaid some of the points they are not telling me as follow 1. i have already paid my full and final outstanding but they tell me that it would be change in 15 days . 2. after 15 days i approach it but now they also telling a repeat history of 15 days more respected sir why i have to pay one month extra pay????? if there is no further action taken by tata photon i must assure you to that i filed a consumer case of harassment . 3. my first complaint is on 30 april 2015 complaint number :[protected] thanks Rajesh kumar mobile no :-[protected] Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concern regarding postpaid to prepaid migration of your Tata Photon connection number . However, we are unable to contact you, since your call was not responded.
In this regards, we would like to inform you that we have verified our records and found that your request for postpaid to prepaid has been already registered with the docket number[protected] and you shall receive call shortly.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number to understand your concern regarding postpaid to prepaid migration of your Tata Photon connection number . However, we are unable to contact you, since your call was not responded.
In this regards, we would like to inform you that we have verified our records and found that your request for postpaid to prepaid has been already registered with the docket number[protected] and you shall receive call shortly.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
Dear Customer,
As per the discussion over the call, we would like to inform you that your Tata Photon connection number has been successfully migrated to prepaid on 20-MAY-15 and same confirmed by you.
Thanks and Regards,
Customer Care
Tata Docomo.
As per the discussion over the call, we would like to inform you that your Tata Photon connection number has been successfully migrated to prepaid on 20-MAY-15 and same confirmed by you.
Thanks and Regards,
Customer Care
Tata Docomo.
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