[Resolved]  Tata Docomo — deduction of balance without activating vas service

Address:Jalgaon, Maharashtra, 425001

My tata docomo no. Is [protected]. As i don't have activited any hungama service, vas service, but my balance is detucted unnecessary 2 times on 2 oct 2017 and 7 oct 2017. When i call to customer care i don't got any proper answer. They refuae to register my complaint.
Please do the needful and refund my balance rs. 35/- + rs. 35/- in my account.
I want my balance back to my account.
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Dec 17, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Nov 16, 2017
Tata DoCoMo Customer Care's response
We tried to speak you personally on your number ([protected]). However, the same was not possible as the number was switched off. We regret to inform you that we are unable to provide account details due to security reasons. Hence, we request you to visit Tata Docomo outlet for better assistance.
Complaint comments 

Comments

I don't about what is LDR service and amount was reduced from my mother phone . Don't why with whom permission you service provider charging money
Sept 16 th, Rs.200
Oct 2, Rs. 150

Please refund money to my mother mobile .
[protected]

Note :we didn't activate any services .plz refund the money.

I m not able to send messages from my docomo number.
My mobile no is [protected] and sim card no.is[protected]. So please send it on my alternate airtail no.[protected]. Thanks with regards. Sanjay Karna.
Since i have no longer use of the post paid sim i request you to deactivate the account

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