[Resolved] Tata Docomo — gsm card not activate from last 2 week | |||
Dear Sir / Madam, I'm using the Tata Docomo CDMA card form last 6-7 years Now i have change my CDMA card convert in-to GSM at last week but presently card not activate . Your customer care executive officer is given not correct & also not connect 2nd time in a day on 121 no. call ref id 5002.[protected].260164 My details as below Mob. no. [protected] f (for convert to GSM) Aadhar card no[protected] Alternate no. [protected] Pune, 411026 Maharashtra Yours Sincerely, Narayan K. Gorde Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
Tata Docomo wishes you a very happy and prosperous New year
As per our discussion over the call regarding Unable to migrate CDMA to GSM, we regret for the inconvenience caused to you.
In this regards, we would like to inform you that your CDMA sim has been already converted in GSM and same was confirmed.
Further, , we would like to inform you that all our Customer care executives would be busy with other customers at that moment. You may call back, or dial *141# for information on our products and *191# for information on our services. Or, you could log onto tatadocomo.com and register your request or complaint through My Account service available on our website. Or-else kindly revert us with the exact concern with which you are facing in order to assist you better and enable us to resolve on high priority basis.
For your convenience, I am attaching the link where you can check the Type of recharge vouchers & latest offers. Please click here - http://www.tatadocomo.com/prepay-packs.aspx and select your circle (Eg-Mumbai).
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
Tata Docomo wishes you a very happy and prosperous New year
As per our discussion over the call regarding Unable to migrate CDMA to GSM, we regret for the inconvenience caused to you.
In this regards, we would like to inform you that your CDMA sim has been already converted in GSM and same was confirmed.
Further, , we would like to inform you that all our Customer care executives would be busy with other customers at that moment. You may call back, or dial *141# for information on our products and *191# for information on our services. Or, you could log onto tatadocomo.com and register your request or complaint through My Account service available on our website. Or-else kindly revert us with the exact concern with which you are facing in order to assist you better and enable us to resolve on high priority basis.
For your convenience, I am attaching the link where you can check the Type of recharge vouchers & latest offers. Please click here - http://www.tatadocomo.com/prepay-packs.aspx and select your circle (Eg-Mumbai).
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
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I'm using the Tata Docomo CDMA card form last 6-7 years
Now i have change my CDMA card convert in-to GSM at last week but presently card not activate .
Your customer care executive officer is given not correct & also not connect 2nd time in a day
on 121 no. call ref id 5002.[protected].260164
My details as below
Mob. no. [protected] f (for convert to GSM)
Aadhar card no[protected]
Alternate no. [protected]
Pune, 411026 Maharashtra
Yours Sincerely,
Narayan K. Gorde