Tata DoCoMo Complaints & Reviews

Hi my name is Akshay from bangalore city, i have experienced unneccesary balance deduction yesterday evening around 10pm(rs 79.30/-)which was shocking without any notice or massage they have deducted the amount, which was showing balance of (rs .04) immediatedly in morning when i call up customer care they told that its been refunded within 3 hours, but till i am not yet recieved any refund amount, if i call back to customer care they have...

Tata Docomo is cheating the customers by activating useless VAS without informing the customers. They have deducted my Rs. 99 by activating useless value added service and when called to customer care regarding they are not giving satisfactory answers. I have been using docomo from last 5 years and not expect they shoud do this to such an old customer.I immediately call customer care to stop that vas and refund my money but customer care...

Complaint against Tata Docomo. Sim recharged but no service was provided :- I had recharged for 3G yesterday on 16 Jan 2015 thru ur website for my prepaid sim ([protected])used in dongle by debit card of HDFC bank. I got the confirmation from the bank of the debit amount of 189/-. To my surprise the Sim was not activated at all. I waited patiently for more than 3 hrs before I lodged a complaint on 198 and they gave me a shocking reply...

I am an existing customer of tata docomo with account number :[protected]. I was out of the town for last one month and your representative Ankush (Mobile number : [protected]) in my local area informed my roommates that I have disconnected above number, so he would need router which is given by TATA docomo along with this he took my Router ( D- LInk ) which is purchase by ME. I had a word with your customer care to know who has...

Hi, I have purchased Tata photon max wifi 3G postpaid plan and i am totaly misguided by the Photon services. They are providing a 2G internet speed instead of 3G. Speed they are providing is .49mbps or even low . Totaly unhappy with this product and i am planning to discontinue if speed will not increase Regards Prakash Mishra Prakash.[protected]@gmail.com...

Dear Sir/Mam, My mobile no. is +91 [protected] (Tata docomo GSM), on[protected] i got an sms that "I player" service is activated on my phone and Rs.75 debited from my account. That time i forget to call on your number but yesterday on[protected] again i got an sms that "My talkies" service is activated on my phone and Rs.50 again debited, immediately i called on your customer care no. 121 and informed him about this but your...

Dear Sir,
I am Divya Borele and My TATA DoCoMo number is [protected]. Rs 75 have been deducted from my balance at 6:55 PM on 15th Jan 2015. I got a message from TA-HUWWAP stating that “Unlimited at 75is activated at Rs75.0 for 30 days. Bal:Rs208.00 at 15-Jan-15 18:01. To stop, Dial or SMS STOP to 155223(Free)" and Rs 75 was deducted.

I have not stared and Plan or service related to that, I spoke to CC and...

To whom it may concern disgusted, disgruntled and disappointed are actually very under rated terms to use against Tat Docomo services and about the quality of man power they assign to face customers. On reference of my colleague in Sony India (year 2012), I got myself a Tata Photon Dongle numbered[protected], which I had stopped using for slow speed issue and no follow up from customer care end. I held my last 2 bill payments as...

I've recharged for 123 rs from ur portal (http://www.tatadocomo.com/). The offer says the validity of the special tariff is for 30 days. But I received the sms from tata docomo, saying its valid only for 21 days. Below is my Transaction ID for reference Transaction IDBCMP[protected] Why do you fool people this way??...

I am a disgruntled, disgusted, extremely disappointed customer of tata photon plus services, like many others, as I've come to know from the different complaints lodged online. Despite me not having touched my dongle for 24 hours, my data usage goes up by 218 MB in that time lapse!!! Describing how disgusted I am is beyond my power of speech. This issue needs to be redressed at the earliest possible or else tata photon should be either boycotted...

Hi, I got the internet and Phone combo from Tata Docomo by July 2014.From day1 docomo confuses me by giving separate bills for internet and phone though they call it us Combo. In between i requested for 100Mbps plan. But customer care executive mentioned me that this plan is not feasible .But when i look at the bill, they claim that plan got changed to 100Mbps. If i ask for plan change confirmation mail, they are not showing up. Customer...

I HAVE REQUESTED TO CHANGE MY CALLER TUNE AS EK MULAQAT OF SONALI CABLE MOVIE. THEREAFTER I GOT A CONFIRMATION MSG THAT IT WILL BE SET WITHIN 30 MIN. BUT INSTEAD OF ABOVE SONG, THE COMPANY HAS SET THEIR COMPANY CALLER TUNE. MY MOBILE NO. IS [protected] KINDLY LOOK UP INTO THIS MATTER AND SOLVE IT AS EARLY AS POSSIBLE. THANKING YOU, YOURS FAIHFULLY, KRISHNA KHEMKA...

Dear sir, I (Ajith Balakrishnan) am a tata photon wifi max customer with no [protected]. My registered mobile no is [protected]. My last recharge was on 11 Jan 15 (08 PM) for a sum of Rs 350 for a data pack of 2 GB. I am using this connection mainly for whatsapp and facebook browsing and it is only connected with one mobile + my laptop. It is pertinent to mention that updates for the operating systems are on off position. It is my habit...

Dear Future and present customers of Tata Docomo: Ever since I bought Tata Photon Max device and linked Tata Docomo Internet service I faced FREQUENT disconnections and very SLOW Internet speed (below 300 Kbps). When I bought the service, 3G service was promised. However often I got 2G speed which is below 156 kbps. Photon Max device was sold to me with the promise that I would be getting 1 Mbps speed with the Rs.999 plan . I purchased...

Dear Sir, I am Rajiv from Kerala, I am using the Tata docomo for 6years, & postpaid for more than 3 years, Having monthly bill more than 1000Rs, but when we are calling to customer care for queries means, they are not ready to answer the queries & Unable to connect the TLS, Without any proper answer disconnecting the call, I need to get a reply within 48 hours, else i will complaint to Consumer court Rajiv vm [protected]...

Hi, , I am sanatan kumar and my number is :- [protected], , I have taken Tata Docomo postpaid connection on 1/Nov/14 of 799 plan of 2000 min. local and std min free, Means more than 2 hrs per day. I uses 2 hrs to talk per day.. But bill is showing 1786 rupees in 27th of Dec, , bill is totally wrong... One more thing my plan is 799 and it gives 800 Rs credit means 799+800=1599, , , then how it's showing 1786.. I left my job so i...

Unfriendly customer care system. Not received any feedback against my email dated 06.01.2015 from my email id [protected]@gmail.com sent to [protected]@tatadocomo.com FOR MY MOBILE NO. [protected] (Maharashtra circle) for which 320 was deducted for various unwanted & NOT asked for VAS for 6 times. ASKING for REFUND in my prepaid balance of 320 for various VAS which was not used & discontinued immediately. MUKESH THAWANI...

I am a customer of Tata Docomo since last December 2013. Due to change in my employment i am required port my no. to Idea as my new employer has all his employee numbers with Idea. I am trying to port my number since August 2014, but every time Tata Domoco representatives has different reasons for rejection of my number portability application. For confirmation of portability they have called me atleast 2 to 3 times but they never call me...

Hi, , I am sanatan kumar and my postpay number is :- [protected], , I have taken Tata Docomo postpaid connection on 1/Nov/14 of 799 plan of 2000 min. local and std min free, Means more than 2 hrs per day. I uses 2 hrs to talk per day.. But bill is showing 1786 rupees in 27th of Dec, , bill is totally wrong... One more thing myplan is 799 and it gives 800 Rs credit means 799+800=1599, , , then how it'sshowing 1786.. I left my...

Sir I'm using tata docomo no. [protected] having postpaid plan of Rs. 899 unlimited local & std, the bill is supposed to be Rs. 1010 including taxes but from last 2 months they are sending the bills of around Rs. 1150 & Rs 1450 (current month) don't know what charges they had included.. Making a complaint in their store is too difficult they don't even listen you sometimes.. Please look into the matter & provide a prompt resolution otherwise...