Tata Docomo — incoming and outgoing call

Hello
I am not getting incoming calls on my docomo number ([protected]). When my friends tried my no it's switched off.. when I tried to call customer service they are telling that no is not
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I have been entered wrong pin and sim has been blocked and asking puk code.
My outgoing calls bared no showrooms in Vizag and the tollfree number doesn't connect such a worst customer care support my number 1 help me
My tata docomo number is [protected] and frim last two months i am sending port [protected] to 1900 but not received porting code because sms is not sent to 1900 and reply is differed.If this is not solved then i will go to consumer court for this.so resolve my problem as soon as possible.
I want to port my tata docomo number. But after recharging also Port msg is not going from ny number.

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