Comments
i totally upset about your attitude. i ported my number to your company as a post paid. first month bill was 1, 500rs which i can't believe now. i didn't speak that much. then, your management block my num on begaining of next month. but they demanded more 700rs for that month and also they demanded 700Rs for another one next month for which sim was already blocked. i quit unhappy with it. i need your reply!!! if you will not reply me, i will fill the case against your management!!!
Reply
Dear RajKumar Pandiyan,
Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and regards,
Customer Care
Tata Docomo.
Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and regards,
Customer Care
Tata Docomo.
my number is [protected]. my email id dgl.rajkumar.[protected]@gmail.com. i dont need any explanation. i need justification and my number.
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.
We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.
i have no faith on your management. but i am ready to last risk for your response!! do it!!
Dear arulcse90,
We would like to inform you that, as per our records outgoing services has been barred for your number on[protected] at 10:02AM with the docket number IMSI[protected]. Further, we request you to visit the Tata Docomo outlet with passport size photograph along with your proof of identity and proof of address to purchase duplicate SIM and the cost of duplicate SIM is Rs. 49/-. Please find the below details. 1.1 Photograph 2. Proof Of Identity - Passport, Photo Credit Card, Voter ID Card, PAN Card, Arms license. 3. Proof of Address - Credit card statement (last 2 months), Passport, Property Tax Receipt, BSNL Telephone / Electricity Bill (last 2 months).
Regards,
Customer Care
Tata Docomo
We would like to inform you that, as per our records outgoing services has been barred for your number on[protected] at 10:02AM with the docket number IMSI[protected]. Further, we request you to visit the Tata Docomo outlet with passport size photograph along with your proof of identity and proof of address to purchase duplicate SIM and the cost of duplicate SIM is Rs. 49/-. Please find the below details. 1.1 Photograph 2. Proof Of Identity - Passport, Photo Credit Card, Voter ID Card, PAN Card, Arms license. 3. Proof of Address - Credit card statement (last 2 months), Passport, Property Tax Receipt, BSNL Telephone / Electricity Bill (last 2 months).
Regards,
Customer Care
Tata Docomo
Dear RajKumar Pandiyan,
As per the conversation had with our team, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we would like to re-iterate that the bills are generated for your number are correctly charged for usage and the same have been re-verified by our concerned teams. Further, for the duplicate bills we request you to kindly revert us at [protected]@tatadocomo.com for the needful to be done.
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we would like to re-iterate that the bills are generated for your number are correctly charged for usage and the same have been re-verified by our concerned teams. Further, for the duplicate bills we request you to kindly revert us at [protected]@tatadocomo.com for the needful to be done.
Regards,
Customer Care
Tata Docomo
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