[Resolved]  Tata Docomo — Not providing me my data offer

Address:

Dehradun, Uttarakhand

I bought a lumia phone which has an offer of 3gb 3g data for 3 months. This data offer is valid till 30.06.2014. So, I bought a new docomo connection hoping that I will get my data offer on my account. I bought the phone & inserted my docomo sim in that phone. I waited for 3 days that this plan would be activated automatically but even after 3 days nothing happened, I requested the company to give me my data offer . At first they said that we need your Imei number etc so I gave them all the requisite things they asked. But then they became so reluctant they don't even listen to me & used to give abrupt replies to my e-mails. I send them 9-10 emails but they just told me that "we are working at your concern. Kindly co-operate with us" but nothing happened & the worst part happened when they told me that "this pack has already been activated on your account at 05.07.2013. I mean it's rubbish. How can this be possible when this offer came into existence on October so how could this be already be activated on my account at July. Even I bought the sim 10 days ago so it is not possible that this can be activated on my account at 05.07.2013. Moreover, this data offer is only for lumia 625 which came to India on the month of February so how could this be already activated on my account. It's unfair & just a way to make innocent people fool.