Tata Docomo — Postpaid Sim

Address:500032
Website:shop.tatadocomo.com

I got the sim from the tata docomo e-shop through tata docomo representative on 21th october 2015.but till date my sim havent got activated.when i enquired them regarding this issue, they told that they need to do local verification.i also mentioned that my local verification is working in a bank.so i clearly mentioned them that they should call him for local verification.till date they haven't activated my sim. so i requested them to do refund.i have called many times to customer care service and wrote lot of mails to them.but i haven't got any response from their side.so i request them to refund my amount(850) completely and take back their sim with them.
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Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Regards,
Customer Care
Tata Docomo
[protected]-This is the number which i got from tata docomo
[protected]-My customer relationship number
[protected]-my alternative contact number
[protected]@gmail.com-my email id
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.
Dear Customer,
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we request you to write back us along with your feasible timings between 08:00 AM to 9:00: PM and also provide us any other alternative number which will help us to arrange a call back to you for initiate further.
Thanks and regards,
Customer Care,
Tata Docomo.
This is my alternative number [protected], [protected].I will be available after 6 in the evening.call me anytime after 6 in the evening.

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