[Resolved]  Tata Docomo — Regarding bill

Address:Thane, Maharashtra, 401105
Website:tatadocomo.com

I haven't used any data, still I have been charged Rs.2600. I want detail why I have been charged. I've raised complaint with TATA DOCOMO but still no one is giving solution.
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Aug 7, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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My Mobile no is [protected]
Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Regards,
Customer Care
Tata Docomo
My number is [protected] and mail I'd is daya.[protected]@gmail.com.Charges are wrong.I have not used data still charge is applied to me.
I trusted Docomo as its a TATA joint venture, but i was wrong. I ported 2 no. in TATA Docomo. Initially it was all good. And then cam the other side of the face. The started giving false bill. So i converted my one no. to prepaid. But they started billing my other no. with extra amount. Also i shifted my plan from Rs. 299 to Rs. 199 which didn't happen. They made a total bill amount of Rs. 1400 and i finally decide i wont go with Docomo. But after a month of without service they one day call and told that u pay Rs. 1000 and ur service will start and Rs.400 is what they are giving waiver. So i decided i will pay Rs. 1000 and convert to pre paid. But after making the payment they started saying that u will have to pay Rs. 400 to start the service. I didnt had any option i paid and now i am porting to other network. Docomo is a fraud company be aware of this.
Dear Dayanand_mish,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

As discussed, we would like to inform you that we are working on your concern. Kindly bear with us in the interim.

Regards,
Customer Care
Tata Docomo

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