[Resolved]  Tata Docomo — Troubling message regarding Tata Photon bill amount even i don't have any device or any account with Tata indicom

Address:Chennai, Tamil Nadu

Hi Consumer, i am constantly receiving message regarding Tata photon bill amount (due payment alerts ) to my number [protected]. I didn't have any account with Tata Docomo network. They are troubling past few days. Please help me to resolve. screen shots attached. Regards Rosan
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
The tata docomo gave me the assurance to avoid the un necessary message alerts. hence that, i am closing the issue. Thanks to docomo and consumer complaints.
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,


We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear @Tata Docomo

on 23/mar/2014 a tata docomo resource person called me regarding the mentioned issue. he asked me for the number of the device paired with my number. In the message i could see the number[protected], for this number i am getting message alerts . can you please do the needful?

regards
Rosan
Dear Mr. Rosan,

As per our discussion over the call regarding payment remainder alerts, we request you to provide the Tata Photon number for which you are receiving alerts to proceed further.

For further assistance, drop an email at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.
Dear Tatadocomo, i already mentioned the number. i hope it was resolved.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information