[Resolved] Tata Docomo — very low speed in the evenings | |||
For the past 2 months my internet speed reduces in the evening from around 7pm to 11pm. For the rest of the day it is the usual 10 mbps. I have sent numerous screen shots and tickets to get this issue resolved. The only reason that they give is that my fup is completed. But that is not the case. If my fup was exhausted I should have 512 kbps through out the day. Frustrated for 2 months now I am not paying the bill for Oct. Tata DoCoMo is not cancelling my connection and are demanding the monthly bill. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding network. However, we are unable to contact you, since the call was not answered. Further we request you to provide us your correct Tata Docomo number to [protected]@tatadocomo.com for further assistance.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding network. However, we are unable to contact you, since the call was not answered. Further we request you to provide us your correct Tata Docomo number to [protected]@tatadocomo.com for further assistance.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
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