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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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Tata Motors reviews & complaints page 132

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K
kuruvapavan
from Bengaluru, Karnataka
Jun 23, 2019
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fuel pipe issue

Address: KR Puram, 560049

I bought tata tiago xz 2.4 year back but currently fuel pump on the car is so weak it was damaged by a rat. I have heard lot of complaints regarding this issue and i am not only one who is facing or faced this kind of issue.

I dont know why tata motors is ignoring this serious issue. If i have not noticed this issue, my car would be on fire. Who will be responsible for this "tata mototrs" or a rat.

My request...
+1 photos
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Balasaheb sambhaji kharat
from Mumbai, Maharashtra
Jun 23, 2019
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Respected sir,
I am kharat balasaheb. I have purchased new tiago xz (P) car mh12 pn6709 on 29 sept 2017 from baner, pune in maharashtra. Your company give me a car with faulty system
In engine, poor foulty battery which expired on 3rd service, your harmony sound system doesn't work and sensor system is totally out of work. From 3 days car was in brake down position. Yesterday i call brake down dept. He told me battery problem and starter alternator problem. Now today car is in tathawade service centre in pune, maharashtra. I have told all 3 months experience and pointed to 3 rd service when i told them battery problem and engine failure problem but no one solved this problem. Same problem is arriving today. But this time service manager & service assistant says
That our battery warranty period is expired and other problems are in process.
Very waste material & very foulty car i got. It is very bad experience for me from tata motors. If we get these problems from new why should we buy a tata's new car.
@ bad service and bad car @
What can i do for this? Please resolve this problem.
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
Tata Motors Customer Care's response
Hi Kharat,

We're disappointed to hear this and would like to help you. Kindly provide your car chassis number and contact information via private message, as it will help us to have the relevant team contact you for further assistance.

Regards,
The Tata Motors Team
Jul 01, 2019
Updated by Balasaheb sambhaji kharat
Please, contact me on mob.no.[protected] if [protected] is not teachable regarding complaint no.1-[protected].
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    R
    ravibusy
    from Mumbai, Maharashtra
    Jun 22, 2019
    Resolved
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    Resolved

    Address: Fairdeal Motors Jammu, 180001

    The incident happen on 22.06.2019 at 12:20 pm when on the centre of the road my tata tiago car is suddenly stop (Breakdown), i try my best to start but not. My family is in the car my good luck the car is just stop due to hand break otherwise some thing happen with my family. After that i suddenly call at toll free number (24 x7 helpline) and my call was logged vide number
    1-[protected] and they assured me to provide technician with in hour. I am waiting for the technician for 2-3 hours but no one is coming on the spot for rectified the fault. That time i think what a worst service of tata motors. Presently, i have 3 to 4 cars of tata motors. My family bear the hot waves in the summer. I think i have definitely logged the complaint to consumer court for the worst service of tata motors in jammu. Then i call local service engineer from the nearest service centre sandeep motors and they guys take my car to service centre and the same is restored in a short span of time. Please look into the matter seriously and meet you in the consumer court shortly.
    Jul 27, 2019
    Complaint marked as Resolved 
    Tata Motors customer support has been notified about the posted complaint.
    Verified Support
    Jun 23, 2019
    Tata Motors Customer Care's response
    Hi Ravi,

    We regret the inconvenience caused and will definitely help you with this. Kindly share your contact details and car chassis number via private message, as it will help us to have the relevant team connect with you and assist further.

    Regards,
    The Tata Motors Team
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      D
      Dr-Ajay Vijayran
      from Delhi, Delhi
      Jun 20, 2019
      Resolved
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      Address: Baljeet vihar village nithari Delhi 110086, New Delhi, Delhi, 110086

      Tata tiago XZA.Reg. no. Dl 1CZ8264.
      I bought my Tata tiago 11 months back.It is still giving an average of 8.3 even after running more than 8000 kms.
      Worst part is, its ECU already hanged once. Its AMT fault occurred once and when I complaint about mileage and AMT issues, Tata service center in peeragarhi delhi did the third free service of my car without my permission.And the most important fact is that my car did not completed one year or 15000 kms.they lied to me.they gave false promises.I am very disappointed with the performance of my car.
      Thanks
      Ajay vijayran
      Tata tiago XZA
      +3 photos
      Jul 23, 2019
      Complaint marked as Resolved 
      Tata Motors customer support has been notified about the posted complaint.
      Verified Support
      Jun 22, 2019
      Tata Motors Customer Care's response
      Hi Ajay,

      We completely understand your reason for concern. We've forwarded your details to our team and they will soon connect with you to assist further. We appreciate your cooperation in the meantime.

      Regards,
      The Tata Motors Team
      Verified Support
      Jun 22, 2019
      Tata Motors Customer Care's response
      Hi Ajay,

      We have taken up your concern via Facebook and our team is diligently working to get it resolved. You can rest assured that it will be addressed at the earliest.

      Regards,
      The Tata Motors Team
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        T
        Thrinethra kumar
        from Delhi, Delhi
        Jun 20, 2019
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        Address: 560037

        I take the delivery of the vehicle on 14th June 2019 after 20KMs traveling i inform to Showroom Branch manager regarding wheel going left side the wheel alignment is not good he informed to me nothing is happening please go slowly and come back like that he inform to me. i travel very slowly and come back to the showroom after 2 days the front two tyres tried to come out and the showroom person saying life risk journey why you take the vehicle like this they inform. I love to take a vehicle after this is happening please think my situation
        +3 photos
        Tata Motors customer support has been notified about the posted complaint.
        Verified Support
        Jun 20, 2019
        Tata Motors Customer Care's response
        Hi Thrinethra,

        We're disappointed to hear this and would like to help you. Kindly provide your car chassis number, contact information and dealer details via private message, as it will help us to have the relevant team contact you for further assistance.

        Regards,
        The Tata Motors Team
        Jun 21, 2019
        Updated by Thrinethra kumar
        Hi

        Chassis No MAT626242KKE39807
        [protected]
        Hi

        Chassis No MAT626242KKE39807
        Contact [protected]
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          A
          Ajay bhati 13
          from Delhi, Delhi
          Jun 20, 2019
          Resolved
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          Address: Mysore, Karnataka

          My Tata motors dealer charged me 5, 200₹ for third service of my nexon (diesel). The only which they did was oil change and oil filter. Isn’t this service supposed to be free? I’m sure oil change and oil filter do not cost 5, 200₹. Why is this called a free service when they charge us for everything? They’ve even charged for normal washing which is supposed to be free. It’s shows approx 775₹ online for third service. But they’ve charged 5, 200₹. Whyyyyy?
          Jun 20, 2019
          Complaint marked as Resolved 
          Done
          Tata Motors customer support has been notified about the posted complaint.
          Verified Support
          Jun 20, 2019
          Tata Motors Customer Care's response
          Hi Ajay,

          We're concerned to hear about the problems you've faced and we'd like to help you with this. Please share your contact information, dealership details and vehicle chassis number via private message, so we can have the relevant team assist you soon.

          Regards,
          The Tata Motors Team
          @TataMotors SAB Mototor Ghaziabad is unable to provide the status of order # POTML-Sabmtr[protected]VC #54380425AIJR). We had a good booking experience and the staff was pleasant but lack of information now is frustrating. Please let us know the cancellation and refund process.

          [protected]
          [protected]@gmail.com
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            K
            Karthikrajasekaran
            from Mumbai, Maharashtra
            Jun 19, 2019
            Resolved
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            Address: Kappalur, Madurai, Tamil Nadu

            I am owning hexa of 2017, within six months there was problem in engine and made replacement. Now again had a problem in Stearing box, your service engineer offered replacement. Today i received message that your vehicle will be ready at 5:30pm.but at that time vehicle had starting issue and the complaint is not solved.i am verymuch upset with this
            Jul 20, 2019
            Complaint marked as Resolved 
            Tata Motors customer support has been notified about the posted complaint.
            Verified Support
            Jun 19, 2019
            Tata Motors Customer Care's response
            Hi Karthik,

            We regret the inconvenience caused and will definitely help you with this. Kindly share your contact details, car chassis number & dealer information via private message, as it will help us to have the relevant team connect with you and assist further.

            Regards,
            The Tata Motors Team
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              R
              Ramesh Badiger
              from Mumbai, Maharashtra
              Jun 19, 2019
              Resolved
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              Resolved

              Address: Manickbag Tata motors, 590008

              My name Ramesh Badiger Purchased Tata Tiago XZ 2019 model, and rare side bumper damaged and I visited with a vehicle Belgaum Tata motors Manickbag show room but they are telling that spare of that version not available all over karataka and it will take 6 day to replace I don't know why this much late, I really unhappy with service of Tata motors, I need genuine reason for this from Tata motors
              Jul 20, 2019
              Complaint marked as Resolved 
              Tata Motors customer support has been notified about the posted complaint.
              Verified Support
              Jun 19, 2019
              Tata Motors Customer Care's response
              Hi Ramesh,

              We're sorry that you've had to face this and would like to help. Please share your contact details and car chassis number via private message, so that we can soon contact you to help improve your experience with Tata Motors.

              Regards,
              The Tata Motors Team
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                K
                Kamblishekhar
                from Mumbai, Maharashtra
                Jun 19, 2019
                Resolved
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                Resolved

                tata motor servicing

                Address: Mumbai City, Maharashtra

                VEHICAL NO MH03CP0014
                I was submitted vehical in Wasan motor Deonar for servicing purpose at 13/5/2019

                After 1 week Vehical me problem aa gaya


                Vehical jagah par Race karti hai
                On road 20 Ke upar vehical chalti nahi hai
                Aur Garam hoti hai

                Service center says vehical ka engine open karna padega.
                Aur jo kharcha aayega bharna padega.

                Abhi 1 month...
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                J
                jdconstruction
                from Mumbai, Maharashtra
                Jun 19, 2019
                Resolved
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                Resolved

                Address: Opposite Ganesh Mandir, Dist.-Nalbari (Assam), Nalbari, Assam

                Dear Sir/Ma'am,
                I sold my XUV500 and purchased Tata Harrier XZ with lots of enthusiasm. It was really the best buying experience for me and my family in Bhagyashree Motors, Nalbari, Assam.
                At the time of delivery (14/06/19) the camera was not working, they said it was a minor problem need a software update. Next day (15/06/19) they asked me to come to the dealer to resolve the issue, they told it required approximately 1 hour time. But till 8 PM they could not solve the problem and informed me that they might need to check whole electrical wiring system and it might need some more time. Again on 17/06/19 they asked to come as some expert had come to rectify the problem. Today, I have been informed that the problem is solved and they may deliver the vehicle today afternoon.

                After purchasing a new vehicle with approx. 20 lacs rupees, I can't accept this vehicle which is totally under repair for so many days. I asked the dealer to replace the vehicle but they didn't show much interest on that. If Tata is providing such customer service with their prime vehicle like Harrier, it is really sad. I am really unhappy with this incident. After buying it on 14/06/19, till now it has been in the workshop. I can't accept a vehicle which is under repair for so many days, hope Tata will look into the matter.

                Thanks and Regards,
                Nayan Jyoti Das
                Jul 20, 2019
                Complaint marked as Resolved 
                Tata Motors customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2019
                Tata Motors Customer Care's response
                Hi Nayan,

                We're disappointed to hear this and would like to help you. Kindly provide your contact number via private messages, as it will help us to have the relevant team contact you for further assistance.

                Regards,
                The Tata Motors Team
                Dear Sir/ Ma'am,

                Already mailed to [protected]@tatamotors.com with all details and photographs. Please do the needful at earliest possible.

                Thanking you,
                Nayan Jyoti Das
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                  D
                  Deepa Kosre
                  from Mumbai, Maharashtra
                  Jun 18, 2019
                  Resolved
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                  Resolved

                  Address: Transport Nagar Bhilai durg Chhattisgarh

                  My name is dilender Kosre
                  My car is indigo ecs
                  No is cg 04 HS 0934
                  Date 17/6/19 ko me car banvane Tata cervice center transport Nagar Bhilai durg Chhattisgarh gya that to extra charge leliye mene bola vha sahu ko jada ka bil mat bnao money problem hai to usko mujhe btana tha her chij ka extra charge jodke 7000 ka parts lga aur inlog 4000 mistri ka charj jod diye. My mobile no is [protected] Lut mcha k rakhe hai
                  Jul 25, 2019
                  Complaint marked as Resolved 
                  Tata Motors customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 18, 2019
                  Tata Motors Customer Care's response
                  Hi Dilender,

                  Hum aapki sahayata karna chahte hai. Humne aapki pareshaani aur jaankari apni team ke saath share kardi hai. Ve jald hi aap se sampark karenge.

                  Regards,
                  The Tata Motors Team
                  Verified Support
                  Jun 20, 2019
                  Tata Motors Customer Care's response
                  Hi Dilender,

                  Humari team ne aapse sampark karne ki koshish ki par ve aapse judhne mein asafal rahe. Kripya apna alternate contact number humare saath share karein taaki hum jald se jald aapse sampark kar aapki sahayata kar sakein.

                  Regards,
                  The Tata Motors Team
                  Verified Support
                  Jun 21, 2019
                  Tata Motors Customer Care's response
                  Hi Dilender,

                  Humari team ne aapke pradaan kiye gaye number par sampark karne ki baar baar koshish ki, parantu ve aapse sampark karne mein asafal rahein. Yadi aapko kisi aur sahayta ki aavashyakta hain, toh aap humare toll-free number[protected] par call kar saktein hai aur ve nishchit roop se aapki sahaayta karenge.

                  Regards,
                  The Tata Motors Team
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                    M
                    Mamta J Shah & Co. Chartered Accountants
                    from Ahmedabad, Gujarat
                    Jun 17, 2019
                    Resolved
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                    Resolved

                    Address: 380007

                    Dear Team

                    I have purchased tata tiago on 27th December 2017, car battery expires with in 1.5 years immediatly after warranty period, poor quality exide battteries used, in market current batteries avalable with guarantee period of 30 month and warranty of 25 months, why the car company using such a low quality batterrries, and allow the customers on high risk at highways.
                    Jul 19, 2019
                    Complaint marked as Resolved 
                    Tata Motors customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 18, 2019
                    Tata Motors Customer Care's response
                    Hi,

                    We regret the inconvenience caused and will definitely help you with this. Kindly share your contact details, car chassis number & dealer information via a private message, as it will help us to have the relevant team connect with you and assist further.

                    Regards,
                    The Tata Motors Team
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                      K
                      Karan Guleria
                      Jun 17, 2019
                      Resolved
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                      Resolved

                      Address: Balaji Apartments, Plot 7, Sector 3, Dwarka, New Delhi, New Delhi, Delhi, 110078

                      Hello,

                      This is regarding my relatively newly bough Tata Tigore (2017 Model).

                      The car shuts down abruptly while hill climbing. I have experienced this issue more than a couple of times and it could have turned fatal if it was not for quick thinking and action.

                      While climbing the hills of Himachal Pradesh my Tigore would stop abruptly without warning, there is no engine light or any indication about engine running hot. The car would not even move on 1st gear. In today's day and age where everything is power and hydroponically controlled, a shut down means that my steering stops responding so does the breaks. My car shut down on an incline and it was extremely horrifying that the break pedals froze (as expected with no power).

                      My attempts of getting this tested at Tata service centers has proved to be nothing less than exhausting and torturous. The service center people deny of there being any issue in the Car systems.

                      Can some one help me here?

                      Regards,
                      Karan
                      Jul 19, 2019
                      Complaint marked as Resolved 
                      Tata Motors customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 18, 2019
                      Tata Motors Customer Care's response
                      Hi Karan,

                      We're sorry that you've had to face this and would like to help. Please share your contact details, car chassis number & dealer information via a private message, so that we can soon contact you to help improve your experience with Tata Motors.

                      Regards,
                      The Tata Motors Team
                      We can assist you on this.
                      Kindly mail us at tulika.[protected]@gmail.com or call us upon [protected].
                      It's so simple, you need to replace your fuel pump..it is happening in Tigor cars mfg'ed prior 2018...

                      This has now come with new fuel pumps w/ improved performance and durability.

                      Tigor Owner.
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                        S
                        Shubham Chugh
                        from Jaipur, Rajasthan
                        Jun 17, 2019
                        Resolved
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                        Address: Jaipur, Rajasthan, 302016

                        Problem:
                        1. Missing and Missfire
                        2. Low PickUp

                        Tata sales team is Worst, I was getting a lot of problems while purchasing a car.(video also Available on Youtube with 1lakh + views ) Now, I have TATA Tiago XZA (RJ 45 CE 3613). I took my car 7 times at Tata motors service centre After Second Service. Total 9-times include first and second service, I took my car a lot of time in the service centre which is not in the record. Problem is not solved yet.
                        So, Why I have to buy a New Car. When I get the same problem and feel with the Second-hand Car.
                        Go with Second-hand Car and save money.
                        Jul 19, 2019
                        Complaint marked as Resolved 
                        Tata Motors customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 18, 2019
                        Tata Motors Customer Care's response
                        Hi Shubham,

                        We'd really like to look into the concern you've raised. Please share your contact details, car chassis number & dealer information via a private message, so that we can connect with you for further help.

                        Regards,
                        The Tata Motors Team
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                          satnamsingh2k3
                          from Doraha, Punjab
                          Jun 17, 2019
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                          Address: Mohali, 140001

                          Dear Team
                          I have purchased Tata harrier on 14/04/2019 and till date original registration certificate is not provided by the local dealer. Furthermore, my accessories are also pending- Mood lighting and sunshades. Local dealer is saying that this delay is from Tata motors.
                          Please arrange to attend my pendency's as soon as possible.
                          Regards
                          Satnam Singh
                          Tata Motors customer support has been notified about the posted complaint.
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                            Lekshmi narayanan
                            from Chennai, Tamil Nadu
                            Jun 16, 2019
                            Resolved
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                            Resolved

                            Address: 1/1013 SR Garden, macha goundan palayam, Echanari, Coimbatore, Tamil Nadu, 641021

                            Hi, me and my friend together purchased Tata nexon xza+ dual tone from SRT Tata show room, Coimbatore. My vechile missing rear fog lamp and it's switch as well as park assist switch. Mean time my friend's vechile has those options. I enquired about the same with dealer but no response from them. I felt like I got cheated even after introducing one more customer to Tata.
                            Jul 19, 2019
                            Complaint marked as Resolved 
                            Tata Motors customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 18, 2019
                            Tata Motors Customer Care's response
                            Hi Lekshmi,

                            We never want our customers to have such an experience with us. Please share your contact details and car chassis number via private messages, so that our team can connect with you to assist further.

                            Regards,
                            The Tata Motors Team
                            Yesterday we had our first servce of our tata harrier . Service was done in Ernakulam Showroom.we had already registered a complaint in the stereo but even after the service too the complaint still remains.

                            Thanks.
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                              A
                              Ajay Gurdal
                              from Mumbai, Maharashtra
                              Jun 16, 2019
                              Resolved
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                              Resolved

                              Address: house no 25 phase 2nd Hem vihar, balatana , teh derabassi, distt Mohali pb, Mohali, Punjab, 140604

                              During my Chitkul trip I faced problem with my Tata Tiago xz petrol. Engine of car switch off automatical and refuse to start. Same problem was happened with all Tiago models in Chitkul. Some one Tata tiago informed me that switch of[censored]r vehicle, open Ur car bonet and fuel tank cap, and trying to start after 30minutest this trick worked. He told me that when Tiago engine got heat then fuel tank stop supplying fuel to engine.
                              Kindly solve this problem
                              Tata Tiago owner
                              Ram parkash
                              Jul 19, 2019
                              Complaint marked as Resolved 
                              Tata Motors customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 18, 2019
                              Tata Motors Customer Care's response
                              Hi Ajay,

                              We regret the inconvenience caused and will definitely help you with this. Kindly share your contact details, car chassis number & dealer information via private message, as it will help us to have the relevant team connect with you and assist further.

                              Regards,
                              The Tata Motors Team
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                                Vishal Abohri
                                from Hyderabad, Telangana
                                Jun 16, 2019
                                Resolved
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                                Resolved

                                nexon / coolant issue / car stopped mid road / highly unsafe

                                Hello,

                                We bought Nexon XM, Petrol Model in April 2019, keeping three priorities in mind :
                                First- Safety as the utmost priority.
                                Second- We trusted TATA.
                                Third- "Made in India" by an Indian Manufacture.

                                Car is driven approximately 270 Kms. Yesterday when we were driving back home our Nexon stopped all of sudden in Mid road in Heavy running traffic where in we were hit by another vehichle...
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                                Annie a simon
                                from Mavelikara, Kerala
                                Jun 16, 2019
                                Resolved
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                                Resolved

                                Address: Thiruvananthapuram, Kerala

                                I am anu alex.Previously we produce a complaint about sensor. After one day they will come. But the sensor is not replaced. Then we call febin motors.about the complaint. But the behaviour is very bad.now the sensor not working and the reverse light is not working. Please rectify the complaint immediately. We buy the car before one and half. Its a new car. Running km is 6000km.
                                Jul 19, 2019
                                Complaint marked as Resolved 
                                Tata Motors customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 17, 2019
                                Tata Motors Customer Care's response
                                Hi Annie,

                                We'd really like to look into the concern you've raised. Please share your contact number via private message, so that we can connect with you for further help.

                                Regards,
                                The Tata Motors Team
                                Sir,
                                My Vehicle number is change in our service center document. My real number is MH25 AL 6299 but they had showing in your application TMSC is MH 25 AL 6399.
                                I really taken back with the inhuman treatment, casual approch of Tata motors authorised workshop in Belgave our entire family and myself physcially challanged wheelchair bound driver had to sleep in the car outside your service center and had to fend for ourself looking for accodmation in middle of the night after 12.00.
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                                  from Delhi, Delhi
                                  Jun 15, 2019
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                                  Address: H.No.377 Sector 4 Gurgaon, Near Blue Bells Model School, 122001

                                  Good Evening, I have bought Tata Tiago from Arya Motors Gurgaon and Insurance was given to me by Iffko Tokyo, next year I don't want to buy insurance from Iffko Tokyo, but Arya Motors insist me that Iffko Tokyo is good, now my Car is in claim but Iffko Tokyo's surveyor is not giving approval, I bought Zero debt, I have given to Harlton Motors on 1st June and they have given back without touch the car. YOU are requested to don't give insurance of Iffko Tokyo to any Customer... Please convey my message to your Seniors... Regards Puneet Chawla
                                  Jul 18, 2019
                                  Complaint marked as Resolved 
                                  Tata Motors customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 17, 2019
                                  Tata Motors Customer Care's response
                                  Hi,

                                  We're disappointed to hear this and would like to help you. Kindly provide your contact number via private message, as it will help us to have the relevant team contact you for further assistance.

                                  Regards,
                                  The Tata Motors Team
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