Tata Motors Complaints & Reviews

Dear sis/madam,
I am attaching herewith copy of my letter to m/s vijay auto works pvt ltd, vasai where i have booked my car tata nexon xz+ (D). The letter is self explanatory.
According to the dealers, tata motors have seized their account. Though they have paid the full amount of my car to tata motors, they are not getting any deliveries from tata motors.
We the general public of india hold tata companies in high regards and when we buy an expensive product like nexon car from a dealer of tata motors, we feel that our investment is protected which is not dependent on the moods or happening at the dealer’s place.
We also believe that while selecting the dealers to represent them in the market, tata motors take adequate precautions to ensure that in case of any unforeseen situations, the customers do not suffer and the issue remains between tata motors and their dealers.
Sir, i believe that tata motors have already issued invoice for the car in my name against my payment received by them via the dealers. The dealer is only a conduit. So i fail to understand why the car is being with held since my payment is already received. Can tata motors not sort out the matter separately with their dealers, adjusting their deposit. The payment one purpose of dealers deposit should be to first use it for customers who are suffering due to issues between tata and their dealers.
I have nothing more to add. I am of the firm belief that tata motors will deliver my car in the next few days time.
With regards,

Dear sir/mam
I have tata nano car there is not good service provider. I just send my car to services station kulu himachal pardesh there is not good staff for services. When i complete my services after that car will not going in good conduction i have already pay 15000/- for this but the car was not good for the running so tell me what to do
[protected]

Last month i got a call this no.+[protected] the will told me.. Your profile selected our naukri.com job of tata motors company job admin manager profile u should pay 1650/- amount and after payment interview ground started then am paid this amount
Then tele phonic interview start after payment interview finished again told me u paid this amount 7000 because of company give trainning. This once also paid after this amount they will send mail u get a agreement paper u have to paid 15790/ because company need agreement. After payment they will send mail. Payment your naukri consaltancy fee half amount of salary 21250/- then u get your joinning letter and call letter after sending this money they will told me all payment are refundable amount then will told company open one salary saving a/c u have send 10000/- then u should pay gst amount after payment face to face interview started and paid hr fee also because u get first selection. When i go to the location they call me told u paid gst after paid ur face to face interview start already am paid 102000/- then told me you paid ca amount all amount after u paid all amount credit your bank a/c till now am not get job & not get money

Dear
Concorde motors
(Tata motors)
Sarita vihar, delhi

Dear sir/madam
Sub : reg no : dl3ccr3445 resolve the complaint through commerce courts.

On (Date) i booked a tata motor vehicle nexon xt from your dealership. Unfortunately, the vehicle has not been satisfactory because customer adviser mr. Govind say your car is april/may 2019 manufacturing but after car registration i see car is feb. 2019 manufacturing its fraud on your side.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by 20.07.2019, i will consider taking further action to resolve the complaint either through the department of commerce or through the courts.
Yours faithfully
Santosh kumar
[protected]

I had purchased a new tata tigor from satish motors jalna in jan 2018 while purchasing a vehicle there was an offer for free insurance for a year. But after that they deducting the insurance amount from my monthly installments. After an year they used my money without my concern after a year they refunded my amount to me. But after a year period over i renewed the policy from another insurance company but they still withdrawing money with my emi. Neither they providing a policy copy to me nor stop deducting amount from my account. Many times i told them that, "i don't want their insurance but they still deducting amount from my account".
So please help me resolve my issue and refund my deducted extra amount to me and stop extra emi amount deduction in future.

Hamed hamad chaus
[protected]

I had purchased a tata tigor vehicle form satish motors jalna in jan 2018. Since purchase a vehicle many times i had faced many problems in its suspention, sterio, stearing column and rack, battery, etc. After many times visit to service center time to time they repaired those problems but the staring problem which i am facing since purchase of vehicle, not repaired till date. In the warranty period of vehicle they told me verious reasons to pass my warranty time such as parts are not available, mechanic not present, holidays.., etc...
After the warranty period completion they are asking money to me.
So it's my humble request to tata motors to repair my vehicles problem and provide me best service

hamed hamad chaus
contact - [protected]

Since purchase, i have been facing few issues which i have communicated to service center (Oberai motors, majra, isbt juncture) and as follows -

1) irritating rattling sound inside cabin in low and high rpm.
2) clutch producing knocking sound.
3) sound from left side (Co-driver) like throttling.

I need these issues to resolve asap. Pay attention.

Dear sir/ ma, am

We have purchased tata winger ambulance from ramjash dharnia trucks, nh -89, near rto office, bikaner road, nagaur (Raj) in the first week of may 2019. It has done hardly 800 km till now. Yesterday while coming back from jodhpur with a postoperative case it breakdown near buch kalan of jodhpur dist. At about 5 pm.

We approached the concerned agency for help & accept the assurance we could not get anything and the vehicle was on road overnight.

It is really a matter of concern when jodhpur was just 40 km away from the site. How a new vehicle can break down so early?

You are requested to look into the matter, at least priority to be given to ambulance if it goes for a breakdown at the roadside.

Thanks & regards

Subodh kumar
Bursar
Lk singhania education centre
C/o jk white cement works, gotan
Dist. Nagaur (Raj) 342902
Mob.[protected]

Nexon xza+ bought on june 22nd, 2019 at venkataramana motors, gachibowli, hyderabad.

1. As soon as i took the vehicle for delivery, in 5 minutes, in peak traffic, the vehicle voice command said low fuel level and the vehicle stopped suddenly. This caused a traffic jam. I called the sales person and they sent staff who said the vehicle does not have petrol. How can a new vehicle be delivered to the customer without petrol? This caused severe stress to me and my family, having the car stop 5 mins after taking delivery. The showroom staff apologized, pushed the vehicle to the side and brought petrol to fill the tank.

2. 6 days after purchase, on june 28th, 2019, while i was driving on the highway, high coolant temperature indicator and check engine indicator blinked along with alarm. I parked road side and called the showroom. The sales man contacted the technician on conference call. The technician asked me not to start the car, and came personally to fix the problem. He showed me that the coolant pipe is dislodged and the coolant has leaked. He fixed the pipe and refilled the coolant tank to max with water and told me to report it to the service engineer during first service.

3. First service at 1100 km, given to venkataramana service center at kondapur, hyderabad on july 11th, 2019. I informed service engineer vijay about the coolant leakage issue. He checked the coolant tank and said that he will refill the coolant tank (Which was showing low) and take care of the issue.

Car returned to me on july 15th, 2019 at 7 pm. I was driving home from tata service centre in peak traffic and suddenly after 10 km, high coolant indicator and check engine signal displayed with alarm. By the time i could park the vehicle on the side, the car stopped in the middle of traffic and did not start. This caused a traffic jam and a lot of mental stress to me.

I took help and pushed the vehicle to the side of the road, checked the coolant and it was empty. The coolant pipe was also dislodged. I called the service center and he said he 'fixed' the issue and does not know what happened. I called the toll free number and they sent a technician and towing vehicle to take the vehicle away.

This issue has cost me my time, given me and my family mental stress and even put my life at risk (Vehicle suddenly stopping in traffic twice, thankfully no other vehicle hit me from behind). The response of the servicing staff was unsatisfactory, the issues are not being addressed properly.

Not even a month and so many issues with the car. Tata, i am disappointed. I must be financially compensated for the time lost, mental stress and vehicle must be replaced if this is a manufacturing defect. If necessary action is not taken immediately, i plan to go to consumer court. I spent rs.11.7 lakhs on this and horrible month because of this brand new car. This is my first car.

Dr. Manasa mahathi
Director, mabtree biologics, hyderabad.

Hello team,

I have got tata tigor, its just been 1 year, but the car has not responded too well in worst conditions. Its just 16-18, 000km that i have drove. The shockers are damaged and they wiill be replaced by the service centre. But i am disappointed with the car handling because i was thinking to use this car for many years but i don't think it will be feasible. The number for the car is dl 11cb 2175. Please revert back asap.

Thanks & regards

Mohan upadhyay.

[protected]

My tata nexon, xm car within 14 months and around 5000kms distance, it's battery has
Been declared dead by your service centre a. K. Automobiles, bhiwadi. I have been told that due to less
Distance travelled, battery has become dead. Without any alarm whatsoever, how can the battery become
Dead? Let me tell you, this vehicle has run mostly within the city and never been parked for more than 5
Days at a stretch....

Tata Motors — tata star bus 712 33seater bus up53ft2878 eng no.497tc41cpy808681

SONABURASA GORAKHPUR, Gorakhpur, Gorakhpur District, Uttar Pradesh, India
Sir i have purchase ac new bus this month only hardly its complete 3000 km in bus front mirror was broken all of suddenly due to some gas formation t tata service center sonabarsa gorakhpur (Up). Spare part is not in stock to procurement and aviability in hwo many das please look into the matter and intervene to rectify early take action immediately

Tata Motors — tata star bus 712 33seater bus up53ft2878 eng no.497tc41cpy808681


SONABURASA GORAKHPUR, Gorakhpur, Gorakhpur District, Uttar Pradesh, India
Date of incident on Jun 2, 2019

Sir i have purchase ac new bus this month only hardly its complete 3000 km in bus ac some part chock-up and pulley is broken i went tata service center gida gorakhpur (Up). Spare part is not a viable to procurement it will take 4 days minimum who they are working you are tolly free no telling withn in 24 hours break down will be rectified please look into the matter and intervene to rectify early take action immediately Complaint ID No 238947, 2384124& 2379281 my delight card no [protected]

Dear Team,

I had purchased the TATA Tigor in 2018, And my Car Tyre is as of now in worst condition within 1 year & nobody is helping me out neither customer care nor service center.My car's two Tyre has been damaged, Please look in to the issues on priority basis& resolve the matter as i am not getting any positive response from company side.So i will definitely move forward for next level if i did not get the service & replacement asap.My car is under warranty but nobody is taking care & giving positive response.Even I had not received even a single call regarding resolving my issues.
Pfa the details:

Car Model : UP32 JV 7678
Owner Name : Arvind Kumar Tripathi
Owner mail id : [protected]@gmail.com
Model : TATA TIGOR Z(0)
Purchased Date : July 2018
No. of Tyre damage : 2
Tyre Company : Bridgestone

On 11th June 2019 I sent my tata nexon XZA+ for the first service in HYSON MOTORS THRISSUR, Kerala. After service the a/c duct was found broken.
when we talk about this regards to hyson motors they told they don't have the spare. when they clean inside they broke it and now no response.
we feel very bad experience from customer care of HYSON motors. So please solve this issue early as possible.

My tata tiago wizz car mileage is too low, it's a petrol edition, i only get 12 without ac in traffic and get 16 with ac in long drives, and also ac is not working properly, loud noise only coming. Regarding these issues i spend lot money and time for service in srt tata service center which is in coimbatore tamilnadu, but till now my complaints are not sort out by them. From the time of my vehicle delivery i have these complaints, i raise complaints several times to the srt tata service center. But i didn't get a proper service support from them. Kindly do the needful to solve my complaints.

I've purchased Tata Nexon XZ+ diesel model 2019 from SAMARTH MOTORS, GWALIOR, on 28th January 2019, same day evening one of the front tyre got teared. I've asked the manager about the problem and he told me, there might be some sharp object which might have come in contact with the car tyre, so it would've got teared, but as we're driving the road was totally smooth and no object ever came even near our car. Still the manager declined to accept our plea, even though had already sent him the photo of the teared on the side of the tyre.
Now just yesterday again back side tyre hot burst in exact similar fashion as the previous one did. Now this can't be coincidence at all what are we supposed to do in these kind of situation if dealer himself isn't responding us properly. We've purchased this Car from Samarth motors Gwalior, but we're from Jabalpur, purchased it from there due to Gwalior mela. But still we shouldn't be cheated as we're feeling now. Why the Tata company is providing such bad quality tyre even the company is GoodYear company. I'm not able to digest that newly bought car's tyres are getting burst up like this?
Is it a kind of scam or something?
I need immediate assistance from the company as my two tyres are teared up in same way and it seemed clearly that quality of tyres are bad enough! If while driving someone would've faced an accident, what then!
That's a real shame on such a Good company. Please take some action against the dealers and provide us well deserved good tyres. Because company isn't responding well to my query.
I'm attaching the pics of the tear I got on just yesterday.

My tata hexa's wiper has stop working. Mechanic said, their whole wiper assemble is not good, must change whole assemble of wiper. They linked with manager and said, they will manage the wiper assemble from outside and i must paid 16000/- for mentioned item. But i accidentally found that my car's wiper assemble still have under warranty. So i give
Ordered that item but its have been 1 month, no progress report is made. I am sure the manager, mr nayan is all the reason behind of my ordered placed. He is corrupt. Do something, sir.

My self betha s r c murthy and i have bought tata tigor xt diesel car from tata motors rjy with reg num ap05 eq 8854 on[protected]. From the date of purchase i have facing trouble with ac it was not getting chill air frequently.
For that issue i have intimated to kakinada sales executive (Who have sold me the car) and also visited kakinada service center 2 to 3 times and for every manual service i use to tell the same problem and every time they use to clean the ac filter only but problem was not resolved

They told me that we can’t do anything else for this problem and with the guidance of kkd service executive i have approached rajahmundry service center.
They checked ac gas and it is low condition and they filled ac gas. But still chilling not remains sane and after some distance travelled.

Every time my visit to rjy service center they are checking with a temperature gauge and saying we will follow up with the problem but still they is no response from any of them.

So finally i have bought a faulty vehicle by paying lakhs of money who will be the responsible for this...???

It’s been a year completed and odo meter turned to 54000 approx but problem remains same

If sales are only your priority but not service why should you guys forced to take the tata vehicles.

Sir, i have purchased bus last month from mv motor gorakhpur uttar pradesh, since last 6 days my bus parked in gida gorkhpur problem occurred in ac service centre tell with in two days it will rectifed but they are simply bluffing and very much problem. After replacement of part again it creates problems in the view above replaced my vehicle or refund my money. Very worsted service provider by you. All of suddenly smoke is coming out of ac and request to passengers to get down and they are using unparlmleneter word. My ref my complaint no no 1-[protected]. Look into the matter.