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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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R
ramak singh
from Satara, Maharashtra
Jul 13, 2019
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Address: Gorakhpur, Uttar Pradesh, 273008

Tata Motors — tata star bus 712 33seater bus up53ft2878 eng no.497tc41cpy808681

SONABURASA GORAKHPUR, Gorakhpur, Gorakhpur District, Uttar Pradesh, India
Sir i have purchase ac new bus this month only hardly its complete 3000 km in bus front mirror was broken all of suddenly due to some gas formation t tata service center sonabarsa gorakhpur (Up). Spare part is not in stock to procurement and aviability in hwo many das please look into the matter and intervene to rectify early take action immediately
Tata Motors customer support has been notified about the posted complaint.
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    R
    ramak singh
    from Satara, Maharashtra
    Jul 13, 2019
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    Address: Gorakhpur, Uttar Pradesh, 273008

    Tata Motors — tata star bus 712 33seater bus up53ft2878 eng no.497tc41cpy808681


    SONABURASA GORAKHPUR, Gorakhpur, Gorakhpur District, Uttar Pradesh, India
    Date of incident on Jun 2, 2019

    Sir i have purchase ac new bus this month only hardly its complete 3000 km in bus ac some part chock-up and pulley is broken i went tata service center gida gorakhpur (Up). Spare part is not a viable to procurement it will take 4 days minimum who they are working you are tolly free no telling withn in 24 hours break down will be rectified please look into the matter and intervene to rectify early take action immediately Complaint ID No 238947, 2384124& 2379281 my delight card no [protected]
    Tata Motors customer support has been notified about the posted complaint.
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      A
      arvind789
      from Delhi, Delhi
      Jul 12, 2019
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      Address: Lucknow, Uttar Pradesh, 226016

      Dear Team,

      I had purchased the TATA Tigor in 2018, And my Car Tyre is as of now in worst condition within 1 year & nobody is helping me out neither customer care nor service center.My car's two Tyre has been damaged, Please look in to the issues on priority basis& resolve the matter as i am not getting any positive response from company side.So i will definitely move forward for next level if i did not get the service & replacement asap.My car is under warranty but nobody is taking care & giving positive response.Even I had not received even a single call regarding resolving my issues.
      Pfa the details:

      Car Model : UP32 JV 7678
      Owner Name : Arvind Kumar Tripathi
      Owner mail id : [protected]@gmail.com
      Model : TATA TIGOR Z(0)
      Purchased Date : July 2018
      No. of Tyre damage : 2
      Tyre Company : Bridgestone
      +1 photos
      Tata Motors customer support has been notified about the posted complaint.
      Verified Support
      Jul 15, 2019
      Tata Motors Customer Care's response
      Hi Arvind,

      We'd really like to look into the concern you've raised. Please share your contact details via private message, so that we can connect with you for further help.

      Regards,
      The Tata Motors Team
      Jul 16, 2019
      Updated by arvind789
      Contact no.[protected]
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        S
        sunilgovindan
        Jul 12, 2019
        Resolved
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        Resolved

        Address: Hyson motors, thrissur, Kerala., Thrissur, Kerala

        On 11th June 2019 I sent my tata nexon XZA+ for the first service in HYSON MOTORS THRISSUR, Kerala. After service the a/c duct was found broken.
        when we talk about this regards to hyson motors they told they don't have the spare. when they clean inside they broke it and now no response.
        we feel very bad experience from customer care of HYSON motors. So please solve this issue early as possible.
        Aug 15, 2019
        Complaint marked as Resolved 
        Tata Motors customer support has been notified about the posted complaint.
        Jul 12, 2019
        Updated by sunilgovindan
        still no response from tata motors dealer(HYSON MOTORS)
        Verified Support
        Jul 15, 2019
        Tata Motors Customer Care's response
        Hi Sunil,

        We never want our customers to have such an experience with us. Please share your contact details and car chassis number via private message, so that our team can connect with you to assist further.

        Regards,
        The Tata Motors Team
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          A
          Adarsh Chandran
          from Mumbai, Maharashtra
          Jul 11, 2019
          Resolved
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          Resolved

          Address: 28 A, MURUGAN NAGAR, GANDHIMANAGAR, PEELAMEDU, COIMBATORE, Coimbatore, Tamil Nadu, 641004

          My tata tiago wizz car mileage is too low, it's a petrol edition, i only get 12 without ac in traffic and get 16 with ac in long drives, and also ac is not working properly, loud noise only coming. Regarding these issues i spend lot money and time for service in srt tata service center which is in coimbatore tamilnadu, but till now my complaints are not sort out by them. From the time of my vehicle delivery i have these complaints, i raise complaints several times to the srt tata service center. But i didn't get a proper service support from them. Kindly do the needful to solve my complaints.
          Aug 12, 2019
          Complaint marked as Resolved 
          Tata Motors customer support has been notified about the posted complaint.
          Verified Support
          Jul 12, 2019
          Tata Motors Customer Care's response
          Hi Adarsh,

          We'd really like to look into the concern you've raised. Please share your contact details, so that we can connect with you for further help.

          Regards,
          The Tata Motors Team
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            A
            Atendra Singh Patel
            from Mumbai, Maharashtra
            Jul 11, 2019
            Resolved
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            Resolved

            Address: H.NO.1091 NEAR GUPTESHWER TEMPLE, SHAKTI NAGAR, Jabalpur, Madhya Pradesh, 482001

            I've purchased Tata Nexon XZ+ diesel model 2019 from SAMARTH MOTORS, GWALIOR, on 28th January 2019, same day evening one of the front tyre got teared. I've asked the manager about the problem and he told me, there might be some sharp object which might have come in contact with the car tyre, so it would've got teared, but as we're driving the road was totally smooth and no object ever came even near our car. Still the manager declined to accept our plea, even though had already sent him the photo of the teared on the side of the tyre.
            Now just yesterday again back side tyre hot burst in exact similar fashion as the previous one did. Now this can't be coincidence at all what are we supposed to do in these kind of situation if dealer himself isn't responding us properly. We've purchased this Car from Samarth motors Gwalior, but we're from Jabalpur, purchased it from there due to Gwalior mela. But still we shouldn't be cheated as we're feeling now. Why the Tata company is providing such bad quality tyre even the company is GoodYear company. I'm not able to digest that newly bought car's tyres are getting burst up like this?
            Is it a kind of scam or something?
            I need immediate assistance from the company as my two tyres are teared up in same way and it seemed clearly that quality of tyres are bad enough! If while driving someone would've faced an accident, what then!
            That's a real shame on such a Good company. Please take some action against the dealers and provide us well deserved good tyres. Because company isn't responding well to my query.
            I'm attaching the pics of the tear I got on just yesterday.
            +1 photos
            Aug 19, 2019
            Complaint marked as Resolved 
            Tata Motors customer support has been notified about the posted complaint.
            Verified Support
            Jul 12, 2019
            Tata Motors Customer Care's response
            Hi Atendra,

            We're concerned to know about your experience and want to help you with it. Kindly share your contact number, as it will help us connect with you for further assistance.

            Regards,
            The Tata Motors Team
            Jul 12, 2019
            Updated by Atendra Singh Patel
            I've shared my mobile number with you in personal message. Please check the message and contact me at the earliest. Still I'm sharing my number here as well for your convenience. [protected]
            Verified Support
            Jul 13, 2019
            Tata Motors Customer Care's response
            Hi Atendra,

            Please share your vehicle chassis number or registration details so that our team can assist you further.

            Regards
            The Tata Motors Team
            Verified Support
            Jul 17, 2019
            Tata Motors Customer Care's response
            Hi Atendra,

            We understand that our team has connected with you and taken a note of your concern. Rest assured that they will definitely provide an apt resolution for the same. We appreciate your patience in the meantime.

            Regards,
            The Tata Motors Team
            Verified Support
            Jul 18, 2019
            Tata Motors Customer Care's response
            Hi Atendra,

            As per the update received from our team, we understand that they’ve contacted you and have requested you to visit the nearest dealership Commercial Automobiles in Jabalpur for the inspection of your vehicle. For any further assistance, we request you to get in touch with them and they will surely help you with it.

            Regards,
            The Tata Motors Team
            Verified Support
            Jul 19, 2019
            Tata Motors Customer Care's response
            Hi Atendra,

            We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

            Regards,
            The Tata Motors Team
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              M
              Mols Nongpei
              from Mumbai, Maharashtra
              Jul 10, 2019
              Resolved
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              Resolved

              Address: Lekhi village,, Papum Pare, Arunachal Pradesh, 791110

              My tata hexa's wiper has stop working. Mechanic said, their whole wiper assemble is not good, must change whole assemble of wiper. They linked with manager and said, they will manage the wiper assemble from outside and i must paid 16000/- for mentioned item. But i accidentally found that my car's wiper assemble still have under warranty. So i give
              Ordered that item but its have been 1 month, no progress report is made. I am sure the manager, mr nayan is all the reason behind of my ordered placed. He is corrupt. Do something, sir.
              Aug 11, 2019
              Complaint marked as Resolved 
              Tata Motors customer support has been notified about the posted complaint.
              Verified Support
              Jul 11, 2019
              Tata Motors Customer Care's response
              Hi,

              We'd really like to look into the concern you've raised. Please share your contact details, car chassis number & dealer information, so that we can connect with you for further help.

              Regards,
              The Tata Motors Team
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                R
                Ram1611
                from Chirala, Andhra Pradesh
                Jul 9, 2019
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                Address: 533001

                My self betha s r c murthy and i have bought tata tigor xt diesel car from tata motors rjy with reg num ap05 eq 8854 on[protected]. From the date of purchase i have facing trouble with ac it was not getting chill air frequently.
                For that issue i have intimated to kakinada sales executive (Who have sold me the car) and also visited kakinada service center 2 to 3 times and for every manual service i use to tell the same problem and every time they use to clean the ac filter only but problem was not resolved

                They told me that we can’t do anything else for this problem and with the guidance of kkd service executive i have approached rajahmundry service center.
                They checked ac gas and it is low condition and they filled ac gas. But still chilling not remains sane and after some distance travelled.

                Every time my visit to rjy service center they are checking with a temperature gauge and saying we will follow up with the problem but still they is no response from any of them.

                So finally i have bought a faulty vehicle by paying lakhs of money who will be the responsible for this...???

                It’s been a year completed and odo meter turned to 54000 approx but problem remains same

                If sales are only your priority but not service why should you guys forced to take the tata vehicles.
                Tata Motors customer support has been notified about the posted complaint.
                Verified Support
                Jul 09, 2019
                Tata Motors Customer Care's response
                Hi Ram,

                We regret the inconvenience caused and will definitely help you with this. Kindly share your contact details and car chassis number via private messages, as it will help us to have the relevant team connect with you and assist further.

                Regards,
                The Tata Motors Team
                Jul 15, 2019
                Updated by Ram1611
                Hi as per your mail I am attaching the chassis number and my contact
                Chassis number -MAT629151JKC23423
                Contact - [protected]

                Since an year I am roaming to the service centres but no and are responding properly.
                I have wasted lots of money and time by investing on this useless car

                Kindly do the needful
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                  R
                  ramak singh
                  from Satara, Maharashtra
                  Jul 9, 2019
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                  Address: Gorakhpur, Uttar Pradesh, 273008

                  Sir, i have purchased bus last month from mv motor gorakhpur uttar pradesh, since last 6 days my bus parked in gida gorkhpur problem occurred in ac service centre tell with in two days it will rectifed but they are simply bluffing and very much problem. After replacement of part again it creates problems in the view above replaced my vehicle or refund my money. Very worsted service provider by you. All of suddenly smoke is coming out of ac and request to passengers to get down and they are using unparlmleneter word. My ref my complaint no no 1-[protected]. Look into the matter.
                  Tata Motors customer support has been notified about the posted complaint.
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                    N
                    natrajdamodharan
                    from Coimbatore, Tamil Nadu
                    Jul 9, 2019
                    Resolved
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                    Resolved

                    Address: d.no.100 ,amarjothi patta tharasiamman garden,4th cross street,rakkiyapalayam,kangayam road, tiruppur., 641605

                    Dear sir,
                    I am owning tata safari lx model tn 39 am 8182 tiruppur, tamilnadu.
                    I am having a long-lasting problem regarding power window not been resolved after various service and maintenance.
                    Power window sometimes working, all of a sudden all door power windows stop working. Due to security reason cannot go for a long drive.
                    Safari is in my garage right now power window not working.

                    As of now troubleshooting done by workshop technician.
                    All door relay and fuses have been renewed.

                    Power window switch during operation we can hear relay working sound.
                    Please, advice any checks can be done further.
                    Aug 13, 2019
                    Complaint marked as Resolved 
                    Tata Motors customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 09, 2019
                    Tata Motors Customer Care's response
                    Hi,

                    We're concerned to hear about the problems you've faced and we'd like to help you with this. Please share your contact information and dealership details, so we can have the relevant team assist you soon.

                    Regards,
                    The Tata Motors Team
                    OWNER :N.VENKATESAN
                    [protected]
                    D.no: 100 amarjothi pattatharasiamman garden, rakkiyapalayam, kangayam road
                    tiruppur.-641604.

                    Dealer :
                    Tafe access limited

                    1601, trichy road coimbatore, tamilnadu.

                    Please find attached service receipt recent full electrical work for your reference,

                    all doors power window not working intermittently. - Comment #3482094 - Image #0
                    all doors power window not working intermittently. - Comment #3482094 - Image #1
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                      M
                      mangesh dudhane
                      from Patan, Maharashtra
                      Jul 8, 2019
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                      Address: Dapki road, Akola, Maharashtra, 444002

                      Dear sir,
                      I am mangesh lohakpure
                      ([protected]/[protected]) owner of tata ace zip xl bsiv from akola maharashtra. It’s been 14 months i have being using the vehicle. The performance has gone down in terms of starting the vehicle.in last 14 months i have done maintaince 4 time, after doing that i am still not happy with the performance. I feel i have been cheated with over promises of performance. And it’s not value for money.
                      It’s seems the model is inefficient in delivering the performance.
                      Reign no. Mh30bd0804
                      Chassis no. Mat491014j6d09163

                      Kindly assist us on the same, to avoid legal action.

                      Thanks & regards
                      Mangesh lohakpure
                      Akola (Mh)
                      Tata Motors customer support has been notified about the posted complaint.
                      I have provided ma car for service due to there was some issue in car...but after my service there is still that problem in car...i am not satisfy with that service
                      I have tata Tiago since may 2016. Since purchase ac of the car is not working properly. I complained my times but comparative to Maruti and hyundai cars, it does not get chilled. I think this drawback of ac is in every Tiago model. Please help.
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                        P
                        Pradeep Banerjee
                        from Mumbai, Maharashtra
                        Jul 7, 2019
                        Resolved
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                        Resolved

                        I purchased tatat tiago xz model no in the month if January 2017. It was running fine for 1st two years. Later on in the year 2019 I noticed that the 3 out if 4 doors started getting rust. I am not sure whether it's a normal with tata cars. During my last visit to service station of tata n i mentioned this problem to them but they were too calm. I think tata i cheating customers. In the name of new cars they are using thrid grade old and used steel plates to make the body. I think I ll go to consumer court. I ll make sure that this con company pays very badly. That is the reason I think Tata is way behind the other car makers in the country. I ll never suggest anybody to buy a tata car. Even I ll make sure anybody who is in my contact doesn't buy this ### piece of old steel. In case of any doubt I may be contcted on [protected].
                        Aug 8, 2019
                        Complaint marked as Resolved 
                        Tata Motors customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 08, 2019
                        Tata Motors Customer Care's response
                        Hi Pradeep,

                        We'd really like to look into the concern you've raised. Please share your dealer information, so that we can connect with you for further help.

                        Regards,
                        The Tata Motors Team
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                          Arun H V Gowda
                          from Nadapuram, Kerala
                          Jul 6, 2019
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                          Address: Huladenahalli(v)&(p), Malur (tq),kolar (dist), Kolar, Karnataka, 563137

                          I am i got a call from tata motors. She name is niharika arora. They said ur selected our company, 2mrw telephonic round is their. I got call on next day they interviwed and they told u selected as a direct requirements. Now u pay 5000 for security amount it refundable. After i sended i got an offer letter and then u have to pay 25000 for training its also refundable.
                          Wt i have to do can u help
                          +6 photos
                          Tata Motors customer support has been notified about the posted complaint.
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                            V
                            from Delhi, Delhi
                            Jul 5, 2019
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                            Address: Gajipur delhi, New Delhi, Delhi

                            Sir
                            I am veena jindal live in rohini delhi 89.
                            Sir past one month i decided to buy a tata winger. I send inquirey via india mart. Your company sell person contact me name amit sodi. He told us benifit of tata winger and show me it's model in my house. After that i booked it. After 10 days he told we can't deliver because government rule issue. After that he suggested me to 26 seater bus 2016 modal. We agreed he wasted 10 days again. That time he told technical fault
                            Again he told me third bus 24 seater 2018 model again total formalities done again he told me bus has sold out for
                            Full fill our big order. His senior mr chetan did not feel guilty. They offered again another bus but on 35 thousand extra charged. They did not satisfied me.
                            I droped my project.
                            Sir it is shameful experience for me. I want to share it everywhere. I will not suggest any person to deal tata company this company office in gajipur up.
                            Thanks
                            Veena jindal
                            [protected]@gmail.com
                            [protected]
                            Show quoted text

                            On fri, jul 5, 2019, 12:29 pm veena jindal wrote:
                            Show quoted text
                            Tata Motors customer support has been notified about the posted complaint.
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                              Kiranp4job
                              from Mumbai, Maharashtra
                              Jul 5, 2019
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                              indigo jerks while accelerating

                              Hi,

                              My car jerks when i accelerate.

                              I have visited tata motors service center, the guy has connected laptop to car and deleted the error code and told me that issue is solved. He has done nothing apart from that.

                              Problem stil persists in my car.
                              If service center is not able to solve the issue then who will do it?
                              How can we rely on company's service center?...
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                              BPraveen07
                              from Chennai, Tamil Nadu
                              Jul 4, 2019
                              Resolved
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                              Resolved

                              Address: 600095

                              Purchased on 20/6/2019 from concorde motors ambattur, chennai. From day 1 car is vibrating like bus/lorry when releasing break and jumps like a horse while breaking. Amt malfunction when in traffic 3 times.
                              Irritating to drive in traffic. Utter dissatisfaction of buying car like this.
                              When i asked dealer he said i have to leave the vehicle for one day at service.
                              I have purchased car for not leaving it in service centre within a week.
                              Aug 7, 2019
                              Complaint marked as Resolved 
                              Tata Motors customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 05, 2019
                              Tata Motors Customer Care's response
                              Hi Praveen,

                              We're disappointed to hear this and would like to help you. Kindly provide your car chassis number and contact information via private messages, as it will help us to have the relevant team connect with you for further assistance.

                              Regards,
                              The Tata Motors Team
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                                Deva Sekar
                                from Chennai, Tamil Nadu
                                Jul 4, 2019
                                Resolved
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                                Resolved

                                Address: No 12 Bhagavathi ammal street Kolathur, Chennai, Tamil Nadu, 600099

                                I am a tata tiago owner, I have refered my friend for buying tata tiago through referal program. She got the car in march but still i have not received referal voucher .i had complaint several time with tata customer care and dealer they are not bother to serve the customer instead they are playing games that dealer( Tafe chennai) should give the voucher but when i ask the dealer. He says tata must give the voucher.this is totally fraudlent act by Tata motors. I wont prefer tata here after.
                                Aug 8, 2019
                                Complaint marked as Resolved 
                                Tata Motors customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 08, 2019
                                Tata Motors Customer Care's response
                                Hi Deva,

                                We're disappointed to know about this and want to help you. Kindly share your contact number as well as the contact number of the customer you have referred, as it will help us to assist accordingly.

                                Regards,
                                The Tata Motors Team
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                                  S
                                  srees2k
                                  from Thiruvananthapuram, Kerala
                                  Jul 4, 2019
                                  Resolved
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                                  Resolved

                                  Address: 629175

                                  The beauty of the high-end tata vehicle is the best interior front with good leather finish and it should exist at least a decade. But in my vehicle, it started pealing within 5 years.

                                  We were start noticing the same from 2017 and initiated to tata motors team. There non-proper response made me to raise a complaint to tata motors on oct 26, 2018 ref# 1-[protected]

                                  In 2017, i came to know from tata motors team that such complaint were existing for the same model car. On there advice, we were waiting for an end solution from tata motors.

                                  Multiple reminder mails sent, but no proper response.
                                  Looking for the goodwill support from tata.
                                  Aug 10, 2019
                                  Complaint marked as Resolved 
                                  Tata Motors customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 04, 2019
                                  Tata Motors Customer Care's response
                                  Hi,

                                  We'd really like to look into the concern you've raised. Please share your vehicle model, contact details, car chassis number & dealer information via private messages, so that we can connect with you for further help.

                                  Regards,
                                  The Tata Motors Team
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                                    A
                                    anishkushwaha
                                    from Baddi, Himachal Pradesh
                                    Jul 4, 2019
                                    Resolved
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                                    Resolved

                                    Address: NH-21A, Nalagarh, Himachal Pradesh 174101, Solan, Himachal Pradesh, 174101

                                    Hello,

                                    I am not happy with jp tata motors service nalagarh. After service i have got lots of problems washing is very poor and after service i found a sound in my fan engine, washing wiper not working, very rude behavior with customer. No general check up on first service. They do not check my car carefully. Totally i am not satisfied with service.
                                    Aug 7, 2019
                                    Complaint marked as Resolved 
                                    Tata Motors customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 04, 2019
                                    Tata Motors Customer Care's response
                                    Hi Anish,

                                    We never want our customers to have such an experience with us. Please share your car model, contact details, vehicle chassis number and the dealer information via private messages, so that our team can connect with you to assist further.

                                    Regards,
                                    The Tata Motors Team
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                                      R
                                      ramak singh
                                      from Satara, Maharashtra
                                      Jul 4, 2019
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                                      Address: Gorakhpur, Uttar Pradesh, 273008

                                      My vehicle standing in your workshop since last six days. One income from vehicle rs 30, 000/- x 90000/- it loss this much amount. How much compensation you are paying. According to service after 24 hours standing you pay the loss. You are request sanction amount of 90, 000/- otherwise i will go to consumer forum. Due to you i have not unable to pay my monthly installment. Do justify with me and reply my email.
                                      Tata Motors customer support has been notified about the posted complaint.
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