Tata Motors Complaints & Reviews

Dear tata customer care service team,

I purchased tata tiago xz petrol version last (2018) year may.

During delivery dealership doesn't give the chance to select car
Car is delivered with dent on body and scratches in console.

From the 1st service itself i raised complaint about cluster meter issue. At the time of delivery service center said it was corrected but it is not working properly, the same concern i raised in 2nd service and also i got the issue in rh side head light adjustment, this 2 complaints are not resolved in 2nd service. Before 3rd service i went again for head light correction. Finally i went 3rd service i got safety concern fuel leakage from the fuel tank (It wasn't even dripping, it was flowing).

After inquired i come to know that there is the problem in fuel pump, and service person committed to change the pump, it tooks 2 weeks.

After changing of fuel pump i got worst mileage in my car. (Max 14km/liter in highway) regarding this issue i asked in service center,
They convincing me that 14km/ltr is good only the other customers are getting only 9km/ltr.

Due to this many issue i very fad up on my expectation of tata tiago.
If want 18 to 20km/ltr want i have to do can you suggest or else change the quote in your specification.

Regards,
Rajesh e

My name is amarpal singh. I live in jalandhar, punjab. I have hexa and purchased on last month. My issue is that i submitted my car for 2nd service at kosmo tata motors gt road, jalandhar after complete formality. Tata service engineer, was going to drop me at my home, suddenly he hit my hexa and damaged tailgate, that`s not my fault. Now they are not resolving my issue. They told me that sir we repair it, but why i repair a major dent. Please resolve my issue asap.

Dear concern,

This email is in reference to my car rc. I had purchased tata tiago xz petrol model from pmg motors, nangal branch. They told us that car rc will be made from dealer end only as per instructions from concerned government department. I purchased this car on 15/05/2019 and till date i had not received any information regarding rc. I request you to please look into this matter. I am mentally harassed by these guys. Please call me at below mentioned number if you need any information regarding the same.

Regards
Lovleen taluja
[protected]
[protected]@yahoo.co.in

My new harrier was parked unused for last 10 days because of my outstation travel. However my neighbours alerted me as the break lights had come on during my absence. This car keeps humming long after the ignition has been switched off and the handbreaks don't engage sometimes. You have to pull it up atleast thrice n recheck because the car keeps gliding inspite of pulling up the hand breaks. The battery has already gone down once in the very first month. Have brought it to the notice of the dealership guys in nerul.

Your torrent Corporation Service nasik (Maharashtra)is very bad, Your service and maintenance Manager and worker mustafi patel was not interested to get good service to customers, , , yesterday they are ready to fight with me, i m registered written complaints to work shop but they didn't show the original complaint register to me . so i hope u to take action with Manager and worker mustafi patel .
i m very unlucky b'coz i customer of TATA Vehicles, your staff is not good also his behaviour not good.i have a voice recording.

Dear sir, i have purchased tata nexon xz+ diesal in jan 201 from mirzapur ok motors. After one month i felt the engine noise at low rpm purticularly when ac is on. I went to service center but they could not satisfied my concern. They asked me to drop the car for two days but still have the same problem. Still at the time of servicing the sound was minimized but again after some it start. Kindly suggest me the way to get it rectify.

On 9/5/19 my vehicle met an accident and on 11/5/19 I dropped the vehicle bearing RC no AR02A1212 at your Glorious Motors, Lakhimpur, Assam. I have submitted all the documents for insurance claims on 20/5/19. But still I'm not getting My Di 207. It's loan vehicle, from where I'll pay the EMI? Who is responsible for this? Chassis no MAT374445JSG12577, Engine no 4SPCR10GRY640493.

Dear h. R department. A call offering me a drivers job. But first verification charge diposit 2050rs.
Then job facility 23500rs. Salery pr month. And 1.5lacks health insurance. And home rent extra 4000rs. Foor and house rent.
Can you tell me.
Same facility available driver job.
Thanks..
I m narendra kumar from noida.

The executive name abhjit and his senior name bhavesh patel gave me the incorrect information and now when my payment is done 100% they are giving me information which is surprising. The attitude of the sales people is to just try to convince the customer by making any false or inappropriate information. I am actually unhappy by the dealer and all the staff who are there to dodge the customers. I want an action against the dealer. Please. Thank you.

It is the saddest thing to launch a complaint against tata motors being a prime customer, national autowheels hadapsar pune is not replying us on the refund of booking amount of 11, 000 rs. So we have took this to consumer court and raised a concern to government to take a look on this and we would be applying and challenge to compensate the time we have wasted in asking for refund and the # consumer service provided by national autowheels hadapsar pune branch.

I have attached the case number above. I will make sure this wont be repeated with any tata customers again or else the reputation which tata have build will be destroyed by national autowheel pune branch.

I request tata motors to rethink about the dealership with national autowheels hadapsar pune.

Dont take any action against the sales person, but with the manager.

Sales person : shubham [protected], [protected], [protected]

Docket number: 1477726.

Best regards,
Rushabhkumar oswal

I got an offer from quikr.com and contacted the person named rajiv andand told to pay rs2050. They gave me the offer letter also in the name of tata motors ltd. After sending the offer letter they again claimed to give rs9550 for sending the laptop and dress. After paying that amount again they claimed rs4550 for trainning which i have not paid. But the previous amounts were paid by online all the transaction id is there for reference. Total amount i have paid is rs 11600.
The amount i have paid in this account details:-
Ac. [protected]
Ifsc code. Punb0184500
Name. Pooja pandey
So please help me to get this amount back.

Dear sir myself yashbhan singh from kanpur. I am serving with indian army. Last month on 16 jun i had purchased a nexon gray colour xz plus top model from sai motors fazalganj kanpur. I paid full amount @ 11 lakh 20 thousand foe it. They delivered ne car with all papers and admitted that your regn will be done within one month. After four or five days when i inquired regarding regn from dealer i came to know that they are asking 20000 more because rto rates have been increased. I have complaint when ÿ sold car once how can rates become suddenly increased. I denied to pay so they repeatedly asking for extra charge and saying until you do not pay this we will not process for regn. My mobile no is [protected] and email is [protected]@gmail.com. Pl help me and registered my complaint. I m adding pic of my car

I had an accident in which the car got damaged very badly and the i got it repaired which includes denting and painting on full body two years ago and now all the colour faded away and the service center says this happened because the car was parked in sunlight and there are many minor things too which has to be get done at the time of service but as usual they are not done the way they should have been and

I have booked tata tiago by making full payment of rs.572000/ on 06.06.19 on the promise that the vehicle will be delivered on 11.06.19. But that did not happen and they postponed the dates many times and final date being 21.06.19. But when i visited the showroom on that date i could learn that they are facing financial problems. However, i waited for a few more dates, contacted sri. Abdul rahiman at regional office, ernakulam of tata motors. As i new tata had stopped delivering vehicle to them, i had requested for refund of full booking amount. They finally refunded on 17.07.19 after i sat on satyagraha at the show room along with my friends. That day itself i served them a letter to pay me interest for 42 days.
As i got no information from anyone, i called sri harris who out rightly told me it could not be given and disconnected the phone. I called back again and he started using abusive language and disconnected. I again called him and asked to pay interest, he again misbehaved and disconnected. Please take appropriate action against sri harris and take steps to pay interest on the funds i paid for booking the vehicle.

I am complainting about kumaran automobiles pvt limited nagercoil. I took my tata tigor bearing no, kl68 9613 for servicing and twist beam complaint on 19th july 2019 they checked and informed that they will inform on three days. But after 3 days the service manager behaved in a rude manner to me. I rely on tata motors. But not kumaran automobiles nagercoil this shows that kumaran automobiles nagercoil is cheating customers. They cheated me on my previous visit by not checking the twist beam while doing under coating paint. But on that day when i complaint they turned against me telling that i had an improper service. I did a wheel balancing at a place in rajakumari, the expert there checked my twist beam while balancing and said to check in the service expert. Thus i went to kumaran automobile with pain since they treated me badly. I attach the broken beam photos.

Hi,

I took the delivery from tata orange, hyderabad show room on 22nd july 2019 and its break down on 25th july 2019.

I noticed little shaking from engine towards driver seat in my 50kms of journey. I was parked the vehicle for sometime to finish my personal work, when i come back and trying to unlock it's not working, later i entered in to vehicle using manual option and trying to on the engine but no luck :- (

Very strange pathetic situation. Tata showroom has to take care about manufacturing defects. They should not test the vehicle with customers

Awaiting towing vehicle which arranged from tata services

I have purchased tiago xz petrol in december 2018. Till date i drove my car 11700 km. Earlier, i thought that the mileage shown by trip meter is correct but from past few months i have noticed that the mileage shown by trip meter is different from actual mileage. I currently drove 530 km (490 highway + 40 km city) and trip meter shown 20.1 km/l mileage but in actual 33 liters petrol consumed i. E 16 km/l mileage given. So, this is very poor performance. I have preferred tiago over ignis and grand i10 due to its better mileage and specification. I am not satisfied with such performance, please give suggestion and resolve this problem.

I would like to raise an official complaint with legal document proof that your branch of tata motor in (Shekhawati enterprises, udaipur) we have deposited 1 lack 5 thousand rupees for tata tiago xz+, and due to your financier mistake they failed to delver the car to us. Its been more than 20 days till now the company as not refunded money. Yesterday i was inform by the gm of shekhawati enterprises, udaipur that they will refund me the amount with deduction of the insurance of the car. My question i did not even receive the car and they will deduct the insurance amount for what?. If they deduct any single rupees from my deposit i will file a police case at the aburoad police station for cheating the customer.

If your management need to contact me pls you can contact me on my email or my contact no [protected].

I am already customer of tata motors from past 8 years i own tata indigo esc (Rj 24 ca2895). After the experience with indigo that was the reason i was going to buy your new product bcos the car experience is good.

The employees who were involved in this transaction are below listed with their contact number.

1. Udai singh rathore - [protected] (He is the once who convinced me to buy new tiago as well he is who took the amount 1 lack 5 thousand rupees and deposited in shekhawati enterprises, udaipur.

2. Suresh - [protected].

3. Avdhesh - [protected]. The gm of shekhawati enterprises, udaipur.

Twice, last year this time, and today a while ago, we experienced, engine seizure on our tata indica vista quatrajet. When we minutely examined this time, it revealed that it was due to incursion of rain water dripping on the air filter, from driver’s side wiper (Base of) water spray nozzle. The position of the water spray nozzle appears to be a design defect. Last year we could not identify this. We kept gessing as to how the water incursion had taken place? We were fortunate to identify the same this time.

Madam / dear sir,

It was a dream for my father (Mr. Ramanunni. V, aged 70 -[protected]) to buy a tata vehicle and we finalised to buy a tata nexon in the month of may. So during the second week of may we have booked a tata nexon through aly tata showroom in palakkad, kerala by paying rs.11, 000/- and showroom people confirmed that the car will be arriving in 2 weeks time. After 10 days aly tata showroom people called my father and told him to remit rs.762135/- to an sbi account number [protected] in the name of hp continental bi wheeler pvt ltd and the funds was transferred on 29.05.19.

Later the nature of talks by aly tata people started changing they told there is some issue in tata plant and started coming up with new stories everyday and finally when we started pressurising them they told that they can’t deliver the vehicle and they will return the money by 10/07/19. Then the dates started changing, it became 17/10/19 then 23/07/19. They returned rs.1, 25000/- to my father’s account on 17/07/19. Today mr. Harris (Introduced as director in aly tata-[protected]) told that they won’t be able to give the funds now and now they are saying the date as 01/08/2019.

After hearing to their talks we think that we are not going to get the money in the near future. We believed in tata and gave this money to aly tata and we never thought a premium company like tata will keep such fraudsters as dealers. As per enquiry we came to know that many such people has been trapped and the aly tata people has diverted all the money collected in the name of tata vehicles for their new kia dealership.

My parents are old aged and they are not able to bare such mental stress. How these people are able to cheat such old aged people? We request you to interfere in this issue before we take this up to social media and help us to get our money back to our account before 25/07/19.

Vehicle booked for – mr. V. Ramanunni ([protected])

Dealer name – aly tata

Regards

Dinesh. R

S/o v. Ramanunni

[protected]