Tata Motors Complaints & Reviews

I booked tata harrier on 22/04/2019 with the below commitments from venkataramana motors, gachibowli with the below listed commitments from them.

1. Cash discount of rs. 20, 000.00
2. Accessories worth of rs. 10, 000.00
3. Car exchange value of rs. 5, 10, 000.00 for my ford ecosport of 2013.

I cleared everything from my end, down payment of rs. 5, 00, 000.00 on 02/05/2019, they got the finance money on 08/05/2019 and now they are not delivering my booked car as they are saying that they cannot give me the promised exchange rate. They made me sit in their showroom on 5/8/2019 for 4.5 hours and send me home without the car and since than i have been waiting helpless.

Thanks,
Devojit bordoloi

Sir
After the great frustration i am writing you my a truck no hr 58b3897 on 6.5.2019 going ropar when the truck was at kharar (Punjab) mohali punjab) road suddenly stopped. All the meters and other equipment stopped as soon as the truck stopped we immediately lodge the complaint on the toll free number [protected] they given us complaint reference number 1-[protected] after stoppage we arrange jcb to remove the truck in between road as their was long traffic jam and i have paid to jcb owner 10, 000. After some time the staff at toll free number talked with pasco motors chandigarh taking my driver in conference. After seven hours mr bhupinder ([protected]) from pasco motors chandigarh reached and after checking they decided to remove the alternator for repair at pasco motors. Next day ie our drriver received a cll from pasco moptors and given the estimate for alternator repair rs 8000 on 7.5.2019 we given the consent to repair it at any cost next day we received a phone from a number [protected] pasco motors that first we make the payment of rs 11832 we make the payment on line immediately
On 8.5.2019 pasco motors mistri ([protected]) arrived at site and fitted the alternator but of no use. The position same as on 6.5.2019. Due to not working of alternator the again open the alternator and returned to pasco motors for further repair at their workshop
Today 10.5.2019 my truck standing. At kharar mohali road near shera punjab dhaba punjab and up to writing this mail no body came from pasco motors and my truck standing idle.

Sir please see my truck of rs 35 lakhs standing w. E. F.6.5.2019 unattended. Your sales executive come here and promise to give service is it is good service now i repentance why i purchased 10 truck 4923.

So i requested your self to get my truck repair which is still standing on the road unattended. Further compensation 5000/ per day along with jcb charges rs 10000
I again request you to get repair on top priority

Dear sir,
I shiv kumar jha, chief manager, state bank of india, rbo godda, jharkhand, purchased tata nexon xm petrol model car from extension counter at darbhanga, bihar under dealership of m/s yashraj motors, muzaffarpur, bihar on 10/02/2019. Amount of quotation dated 19/01/2019 was as under-
(A) ex showroom price - 718220.00
(B) insurance - 43093.00
(C) registration and road tax - 82504.00
(D) logistics 8000.00
—
Total 851817.00
(-) corporate discount 5000.00
—
846817.00 (Quotation attached.)
(1) expected delivery time was 10-15 days, hence i given him date of 03/02/2019 but on 02/02/2019 they informed me that vehicle could no
Delivered on 03/02/2019. Then i fixed next date i. E. 10/02/2019 and taken delivery of the vehicle on that date.
(2) after a long wait and time and again several reminders over phone and over their counter also, they delivered me the papers related to my vehicle in which nominee name of my late father was inserted in cover note of insurance. For correction in the nominee name i have been harassed badly and in the end correct insurance paper was delivered to me a few days ago by a lapse of two and half months.
(3) after receiving the all papers it came to our notice that extra amount of rs.10343.00 on account of insurance charges was taken from me.
Insurance amount in quotation - 43093.00
As per cover note of insurance - 32750.00 (Cover note enclosed).
When i asked for refund of my money from official at extension counter of m/s yashraj motors, muzaffarpur, bihar at darbhanga, bihar, they denied to refund the extra amount paid by me and told that all the money has been adjusted towards price hike of two days before. I am sure that they have manipulated the invoice amount to grab my extra amount.
As per quotation and demand made total amount was paid by me and details of amount paid by me are as under.-
A. Booking amount transferred to m/s yashraj motors a/c
No [protected] of sbi on 21/01/2019 - rs. 11000.00
B. From car loan a/c no-[protected] of sbi
On 12/02/2019 - rs.765000.00
C. By cheque no 479731 dated 12/02/2019 of sbi - rs. 40000.00
D. By cheque no 479732 dated 12/02/2019 of sbi - rs. 30800.00
Total rs. 846800.00
4. I cannot believe and a bit surprised that such type of service and cheating of amount is being done by the dealers of brand like tata motors. Our sbi is associated with tata motors in several fronts of business and then if employee of sbi will have to face such type of incidence then what to say about others.
5. I have to add further that no any communications or alerts are being sent to me regarding my purchase of vehicle or service alerts either over my email or over phone.in this era, very small brands dealing with commodities and other things are sending messages and alerts to their customer on regular basis.
Hence look into the matter seriously and arrange to refund my extra amount alongwith other things stated in para (5) otherwise i will have to choose other way for recovery of the amount.

Regards
Shiv kumar jha
Permanent address - chitragupta nagar, berheta road
Laheriasarai, darbhanga
Bihar 846001
Mobile no - [protected]
Email - [protected]@gmail.com

Dear sir
My name is baljinder bagga. I have booked a tata nexon from your ludhiana agency grayson motors pvt ltd on 22/04/2019 and also paid rs.5000 in advance having receipt no. 19010026. But due to some personal reason i cancel my booking from ludhiana and purchase the car from your jalandhar agency aakriti world on 26/04/2019.
Your agent mr. Sanjeev kumar of grayson motors is misbehaving with me and also used some abuse words when i demand my booking amount. Kindly look into the matter and refund my amount rs. 5000 as quickly as possible. I waiting for your quick and favourable response.

Thanks & regards
Baljinder bagga
Mob. [protected]

I bought tata tiago before 5 months. So may complaints are there in the vehicle. For past 5 months i am behind of service center. They have not rectified the issues till now. Instead of rectifying the issues, they are trying to convince me. The doors are not closing properly. The guy from tata motors is saying that the doors are heavy in tiago. So you have to close forcibly. It is not like other vehicles. As per his technical specifications, the doors can't close that much easy. If i need, he said he can give in written.

1. Entire dashboard is shaking even on the high ways if go in 100 km speed itself
2. Music system will not on some times until you restart the vehicle
3. Doors will not close properly
4. Automation transmission does not work some times but they tell that is not their responsibility
5. Doors noise will be too much.

Please don't buy this vehicle and suffer like me. Both the dealer and tata motors are not responding.

I m vinod i m worked a tata motors concorde malad.
I left tata motors concorde last 6 month
But still i m not received a myp f account
I always follow up but the h r team not rly properly.
I don't know what can i do. I also complain but no one call and no one update me the process
After customer service and after employee service concorde motors worst.
I m complain the consumer court. Also if this month not happen
Pls call us mail me [protected]@gmail.com

Sir good evening
I am not satisfy with tata motor employe iam taking maruti car but sombody has told me about tha tata tiago after that i have change my decision now i have decide now i will take tata tiago but tata motor jk kangra employes has too much harssment i have deposit all mony last month 20th april but after that they told me within one week you have to got car through canteen but they dont have give now but now i will not suggest to anybody u buy this car because of the emoloyes of tata motors thank regards abhi thakur

Hello, I booked Tata Harrier by paying Advance amount 30000(thirty thousand rupees)at Rajahmundry Tata commercial vehicles Dealer (SRI KODURI AUTOMOBILES) on October 20 2018, Mine was the second booking number in the dealership. Even after the release of vehicle in the other dealerships there was no consulting o[censored]s for the vehicle confirmation and not even the display of vehicle was placed till today(ie[protected], by seeing their irresponsibility i have written a letter to cancel my booking on[protected], The employee and the Manager told me that they will rend the amount in two days but its been four weeks now there is no answer from the manager even after calling and informing him. There are terms and conditions given by company that in case of delay of 21 days the dealership has to pay 10% extra. so please consider my complaint and make sure they dont do this to other costumers.

Hi,
This complaint is regarding bolt xm vehicle which i am facing serious problem while driving especially during heavy traffic.

I have also complaint about this to the service manager at prerna motors service centre, peenya bangalore while giving my vehicle for servicing.

While driving in heavy traffic, the abs logo automatically gets displayed in speedo meter and i have to struggle hard with my steering and can have a personal injury also.

I request you to do the needful to rectify this issue. Please note that, this situation arises only in busy traffic.

Thanks
Abhishek sharan
[protected]

Hi am nerav shah,

I bought tata tiago xta amt and i think electronic display of tata is rigged as it always shows 8km/ litre how is that possible.

Infact i have been trying calculate actual millage and its way below 8.

In mumbai city traffic millage of the car is not even 10 km/l, which as per claims is 20

I think tata tiago is scamming people with rigged indicators. I feel my hard earned money is wasted in buying this product and would like to complain formally.

I have done my car servicing twice, both the times i have complained regarding low millage but nothing was resolved.

Infact i am sure tata sold me a faulty car.

To sum it up i would like to complaint about rigged display which tata cheats by not showing actual number

Second millage claims are ridiculous and missleading.

Nerav

Following an accident met on 1st february 2019, i gave my car to tata motors authorized workshop at ranchi, jharkhand - basudev auto limited on 5th february 2019 for repair and insurance claim settlement. After repeated follow up and visit to the workshop they did not release my car sighting delay from insurance company side. The major reasons sought by the workshop were 1. Surveyor report and 2. Do from national insurance company.
At last i visited the national insurance branch at ranchi, jharkhand and met the branch manager who assured me an early settlement. Ultimately, i received my car on 4th march 2019 almost after 1 month in the workshop. The main tragedy happened during release of the car from workshop. Though the invoice amount of the workshop was rs. 25, 457/-, the do from national insurance was only for rs. 16, 900/-. Hence, i had to pay rs. 8, 557/- to the workshop to release my car.
Despite having a nil dep insurance for my car under 1st year, why i had to pay such an amount during claim settlement?
Now, the authorized workshop has billed rs.14, 702.80 towards labor charges where as the surveyors assessment is rs.9912.00. The dealer delayed the delivery (Around 25 days) of my vehicle (Post repair) citing the cause that surveyor has not given the go ahead to do so.
Also service by the authorized workshop was not satisfactory e. G., the new replaced bumper was without reflector fitted onto it.

If there is no co ordination between dealer (Repairer) and surveyor then what is the point of this tie up insurance. Why should i be bothered about the amount of labor charges if i have taken a nil depreciation policy and carried out the repairing work in an authorized service point.

I had give my new tata yes for servicing to goyal tata motor. I entry at the time of gate entry for jack and tyre pana. But when we take the delivery of my vehical by tey not give our jack. Nest day wehn we go and asking for jack they had not give any information of jack.

Also complaint no on tata motor ivr-[protected]
S d group /surendra banarase - mobile-[protected]
Vehical - mh-49-at-2511

Dear sir

I here informing you that worst servies provided from tata motors for my vechies and robbing battery and changing it when services done and saying that battery as dead purchased car on 21/5/2017 how battery dead in1year 8months ok no issues how battery serial number change

My point is how could a company changes car battery when services done i have prof warrant serial number change and car battery changed from car this is worst again i don't refer any one to take tata cars my car number is ka19mh2235
[protected]
Showroom located at

Mangalore ksrtc

I would like to inform tata motors for irresponsible behaviour done and demanding the extra money against the service which is provided by the staff of punnet automobile vip road telibagh, lucknow given me from last 28 march 2019 to till now. Nobody can provide me the exact true fact against purchasing the car (Tara tigor) they committed before sales some accessories given me at free of cost... But when i bought my car he deny the all commitment and demanding money against all the accessories...
There are very irresponsible and fraud staff in here to provide sales and finance services.

Regards
Anjani kashyap
[protected]

Dear sir/madam,
I am an owner of tata indica vista, reg. No. Pb 03y4759. I have given my car for service in rp jhuntara automobiles bathinda service center on 17th april, 2019 to note all types of problems. After 4 days i have been called for taking my car back after service. One ac regulator switch related problem i. E. My ac was not working on no. 1 & 2 positions and was working well on 3 & 4 position. They have not attended the mentioned problem but they have broken my ac blower regulator switch. I told about that but nobody taken care for this.
So i request you to take action to make my gadget healthy as it was earlier, or advise me to take help of consumer forum.
Rpj service manager is making a story except any right action. I am waiting for his proper response.

Regards,


Arvind kumar jha
Deputy manager|operation-utility|
Hmel| guru gobind singh refinery|
Bathinda, punjab|pin:151301|
Mob: [protected]|
Mailto: arvind. [protected]@hmel.in

Complainant: sridharan

Opposite party: tafe access limited, passenger car dealer, 27-c race course road, coimbatore-641018, tamilnadu, india.

Sir,
I have purchased a tata nexon xz+ st diesel (2018 model) for which i had gone through a couple of companies viz ford and toyota. But nexon promised me more than the other companies and i trusted tata so i went and chosen. I paid initially rs. 5000 after a test drive and within 2days i paid rs. 5lakhs on 14 march 2019. I have heard there is a price change in april, so i enquired again to confirm on road price and informed them if you increase the price i don’t want to buy the car, the showroom promised me that they won’t increase the on road price for me, so only i went on with it. But they consistently delayed the delivery without informing the actual reason. On 24 april 2019 they called and they delivered it without registration and invoices (Against the motor vehicle act 1988) saying that the next day would be the registration. But again they delayed but with a reason saying, the tax has increased by 5% of rs. 68, 000 but you don’t need to pay that we’ll arrange, for that please wait. But no response afterwards and i went to showroom to meet the general manager but the sales team head talked to me in the disguise of gm (He cheated). And he talked disrespectfully with my brother and asked me to pay rs.68, 000 if you want delivery now (An unfair trade practices punishable under consumer protection act of 1986). And knowing the truth we went to meet the gm today but instead of questioning the person who cheated me they blamed me for the delay in loan process. As it’s the day of applying the loan (13 april 2019) i told them if you make any change in price i won’t buy and make arrangements for the refund of initial payment. But they lied on that day and also they did know that the tax rate has increased for the nexon but they lied in this also and they are asking money now. The next month emi is due on 15 may 2019 so how could i pay for the car which i don’t own. And the branch manager said we would refund you but you need to be responsible for the loan charges for cancellation.
I didn’t expect this from the respectable tatamotors. I hope you would solve this.

Dear sir

This is to inform you that i have purchased tata tigor - 2 years back.
It was claimed that avg is around 23 km /litre

I have complaint in during all services that avg of my car is not coming more that 11-12 km/litre in city and 14 km/litre on highways.

Even other people having tigor/tiago are claiming that average is good

Than what is the problem with my car

Kindly look into the matter and arrange to resolve the issue.

Registration no. Hr51 bp 9183

I bought tata tiago 2.5 year back but currently fuel pump on the car is not working properly, your service agent in indore sanghi brothers told me that due to some technical reason most of the tata tiago facing same type of problem and you are required to change your fuel pump and it will cost around 10500 rs.
My request is that if most the tata tiago facing that type of problem than is is covered under the manufacturing defect of the product and tata shall replace that product.
Contact no. [protected]
Alkesh kasliwal

Hi there,
I have met with an accident on march 21st 2019 and my tata tiago was damaged so i submitted it to my local dealership i. E (Tata motors gola ganpati haldwani nainital) but it's been more then a month they didn't fix my car so for the same i contacted to my dealership and they said parts are not available yet, also i tried to contact tata motors consumer complaints mail box but guess what!!?? They are also not keen to reply on my problem, this is my last chance to aware tata management please show some ethics and professionalism to your customers and do the needful.
Thanks,
Hitesh bisht
Contact number :-[protected]

Dear sir,
This is the incident of 23rd april 2019. We went to bank more, dhanbad for worshiping in shakti mandir and while returning we planned to purchase some jewellery and hence we went to swarna ganga jewellers, bank more, dhanbad. As we purchased and came out of the shop at around 9:15 pm and sat on our vehicle for going back home, a group of dacoits like people covered us and even pressed our neck attempting to kill us. My wife in order to save herself somehow escaped from there out of fear but the jewelleries were left in the car itself. Since they were 8-10 in number i and my son got feared that they were dacoits and hence to save ourself we did not objected them. They abused and asked us the key of the vehicle and we had to give them otherwise they would have killed us by pressing our neck.
After that they took the vehicle in a great speed from there and 2 other person were on bike and told that they were along with them and they were from tata motors finance. After this also the person on bike threatened me to sit on the bike but i somehow managed to run and went to bank more police station (Nearest police station). There i complained the same matter after which because of the support of a police officer a person named shri upendra singh, tata motors finance came to the police station. Then at around 10:30 pm a person came with my vehicle and a police officer inspected my vehicle and on inspection, my mobile was present but the jewelleries were missing.
Note : i stopped the emi's because they did several types of forgeries with me and also delivered a defective vehicle. Kindly go through the following points so than you can clearly get to know the forgeries, cheating, discrimination, murder attempt done by tata motors and tata motors finance.
1. On 21st june 2018, i reached the showroom at about 3:00 pm but in-spite of that they delivered the vehicle at about 7:30 pm and did not show me the vehicle also by that time so that i am not able to visualize the vehicle properly.
2. They delivered me the vehicle at around 7:30 pm but the sale invoice has already been printed at 12:06:13 pm dated 21.06.2018 which i came to know after i got my documents related to my vehicle due to support of police officers at barwadda police station. I am also having the photo during the vehicle delivery which clearly shows that it has been delivered during the night time and also the bonnet defective part is visible through that photo itself.
3. I complained them the matter the very next day but they ignored the matter and hence i complained the same through toll free no. And i got a message along with complain number. Dated 26th june 2019.
4. I also complained them through e-mail in which i got a reply from ss motogen that i complained after 7 days and after running 200 km. These both things are absolutely false because complain on toll free no. Has been made on 26th june 2018 and the photo of 21st june itself states the defectiveness of the vehicle.
5. They even did not hand me over the documents of my vehicle on my request. I had to go to barwadda police station and with their support i got the vehicle's document but did not change the vehicle which was also requested by the police officer at barwadda police station.
6. After getting the documents of the vehicle i came to know that the price of the vehicle is rs. 4, 08, 924.00 in which i have been charged the tax as per non-handicapped person. But as per the order of government of india, the tax for a handicapped person is not same as that of a non-handicapped person. I told them regarding this before the delivery of vehicle and they even asked me for a copy of my handicapped certificate few days before the delivery of vehicle.
7. Even if rs. 4, 08, 924.00 is considered as the price of vehicle, and re. 1 is charged as the insurance fee (As there was an offer of insurance to be given for re. 1 only) the price of vehicle comes to be rs. 4, 08, 925.00. They have taken rs. 70, 916.00 from me as down-payment and a loan disbursal of rs. 3, 89, 788.00 has been given from their end itself i. E., tata motors finance. So, the extra amount charged from me is rs. 51, 779.00 as per non-handicapped person and for me the price of vehicle is to be much lesser.
8. I complained several times through e-mails to tata motors limited as well as tata motors finance limited but no action has been taken.
9. They even came to my home once and threatened me several times of which i am having videos too and i complained the same to tata motors finance limited too.
10. Through a notice from tata motors finance i was called to mumbai on 27th april 2019 in relation to this matter but in-spite of that they snatched my vehicle along with my mobile and jewelleries in a crowded place, attempting to kill me and my family member and defamed and insulted us in a crowded place on 23rd june 2019.
11. I have sent all the documents related to bank more police station, dhanbad but till date no action has been taken.

Therefore it's a kind request to you to look upon the matter urgently and help in punishing the criminals of tata motors finance and tata motors limited who attempted to kill us, forged with me, discriminated me, insulted and defamed us and did several harsh activities and also provide the right to a handicapped person for which i will be very thankful to you.