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Tata Motors Complaints & Reviews

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Updated: Mar 31, 2026
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Tata Motors reviews & complaints page 137

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N
Naveen bahl
from Amritsar, Punjab
May 11, 2019
Resolved
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Address: Ludhiana, Punjab

I purchased tata nexon from dada motors savitri complex ludhiana. On 05.4.19. I was sold vehicle by saying dec 2018 model. But in fact it was april 2018. U came to know this when i got provisional rc. Against committment of discount of 40000. I got cheque less than 5000 after so many days. Now 5000 is pending. No one is ready to listen and ready to resolve my issue. Also permanent rc is pending no one is paying heed for resolving my issue. This is my first vehicle purchased of tata motors. But my faith is shattere. Naveen bahl [protected] ludhiana
Jun 14, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
Tata Motors Customer Care's response
Hi Naveen,

We're concerned to hear about the problems you've faced and want to help. We've forwarded your details to our team and they will soon connect with you to address your concern.

Regards,
The Tata Motors Team
Verified Support
May 14, 2019
Tata Motors Customer Care's response
Hi Naveen,

As per the update received from our team, we understand that they’ve contacted you and shared the necessary information regarding your concern. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team
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    A
    avideore
    from Mumbai, Maharashtra
    May 11, 2019
    Resolved
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    Resolved

    Address: Bafna Motors Pvt Ltd Latur, Latur, Maharashtra, 413512

    The car was purchased from bafna motors pvt ltd 3004302 on 31 may 2017. This car has since failed 22 times on road. Every time dealer promises that it will not fail. But it fails on road. It just stops and does not start. It has resulted in immense hardships and loss of my peace of mind. Now i have returned the car to dealer and decided to stop payment of the emi. Kindly replace the car. There is no other option.
    Jun 14, 2019
    Complaint marked as Resolved 
    Tata Motors customer support has been notified about the posted complaint.
    Verified Support
    May 13, 2019
    Tata Motors Customer Care's response
    Hi,

    We never want our customers to have such an experience with us. Please share your contact details, so that our team can connect with you to assist further.

    Regards,
    The Tata Motors Team
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      D
      Devojit Bordoloi
      from Bengaluru, Karnataka
      May 10, 2019
      Resolved
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      Resolved

      Address: HNO:-1-26/1/42, OPP: GACHIBOWLI STREET NO 1 SERLINGAMPALLY, Gachibowli, Hyderabad, Telangana 500081, Hyderabad, Andhra Pradesh, 500081

      I booked tata harrier on 22/04/2019 with the below commitments from venkataramana motors, gachibowli with the below listed commitments from them.

      1. Cash discount of rs. 20, 000.00
      2. Accessories worth of rs. 10, 000.00
      3. Car exchange value of rs. 5, 10, 000.00 for my ford ecosport of 2013.

      I cleared everything from my end, down payment of rs. 5, 00, 000.00 on 02/05/2019, they got the finance money on 08/05/2019 and now they are not delivering my booked car as they are saying that they cannot give me the promised exchange rate. They made me sit in their showroom on 5/8/2019 for 4.5 hours and send me home without the car and since than i have been waiting helpless.

      Thanks,
      Devojit bordoloi
      Jun 15, 2019
      Complaint marked as Resolved 
      Tata Motors customer support has been notified about the posted complaint.
      Verified Support
      May 13, 2019
      Tata Motors Customer Care's response
      Hi Devojit,

      We're disappointed to know about the experience you've had. Please share your contact number and booking details via a private message, so that our team can connect with you for quicker assistance.

      Regards,
      The Tata Motors Team
      May 14, 2019
      Updated by Devojit Bordoloi
      I did share my contact details now, hope to get a call/resolution/complaint number since i didn't get any since 06/05/2019. Hope this forum works.
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        S
        from Jammu, Jammu and Kashmir
        May 10, 2019
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        Address: 172, NEW GRAIN MARKET JAGADHRI, 135003

        Sir
        After the great frustration i am writing you my a truck no hr 58b3897 on 6.5.2019 going ropar when the truck was at kharar (Punjab) mohali punjab) road suddenly stopped. All the meters and other equipment stopped as soon as the truck stopped we immediately lodge the complaint on the toll free number [protected] they given us complaint reference number 1-[protected] after stoppage we arrange jcb to remove the truck in between road as their was long traffic jam and i have paid to jcb owner 10, 000. After some time the staff at toll free number talked with pasco motors chandigarh taking my driver in conference. After seven hours mr bhupinder ([protected]) from pasco motors chandigarh reached and after checking they decided to remove the alternator for repair at pasco motors. Next day ie our drriver received a cll from pasco moptors and given the estimate for alternator repair rs 8000 on 7.5.2019 we given the consent to repair it at any cost next day we received a phone from a number [protected] pasco motors that first we make the payment of rs 11832 we make the payment on line immediately
        On 8.5.2019 pasco motors mistri ([protected]) arrived at site and fitted the alternator but of no use. The position same as on 6.5.2019. Due to not working of alternator the again open the alternator and returned to pasco motors for further repair at their workshop
        Today 10.5.2019 my truck standing. At kharar mohali road near shera punjab dhaba punjab and up to writing this mail no body came from pasco motors and my truck standing idle.

        Sir please see my truck of rs 35 lakhs standing w. E. F.6.5.2019 unattended. Your sales executive come here and promise to give service is it is good service now i repentance why i purchased 10 truck 4923.

        So i requested your self to get my truck repair which is still standing on the road unattended. Further compensation 5000/ per day along with jcb charges rs 10000
        I again request you to get repair on top priority
        Tata Motors customer support has been notified about the posted complaint.
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          S
          shivkjha1801
          from Mumbai, Maharashtra
          May 10, 2019
          Resolved
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          Resolved

          Address: as above, Muzaffarpur, Bihar

          Dear sir,
          I shiv kumar jha, chief manager, state bank of india, rbo godda, jharkhand, purchased tata nexon xm petrol model car from extension counter at darbhanga, bihar under dealership of m/s yashraj motors, muzaffarpur, bihar on 10/02/2019. Amount of quotation dated 19/01/2019 was as under-
          (A) ex showroom price - 718220.00
          (B) insurance - 43093.00
          (C) registration and road tax - 82504.00
          (D) logistics 8000.00
          —
          Total 851817.00
          (-) corporate discount 5000.00
          —
          846817.00 (Quotation attached.)
          (1) expected delivery time was 10-15 days, hence i given him date of 03/02/2019 but on 02/02/2019 they informed me that vehicle could no
          Delivered on 03/02/2019. Then i fixed next date i. E. 10/02/2019 and taken delivery of the vehicle on that date.
          (2) after a long wait and time and again several reminders over phone and over their counter also, they delivered me the papers related to my vehicle in which nominee name of my late father was inserted in cover note of insurance. For correction in the nominee name i have been harassed badly and in the end correct insurance paper was delivered to me a few days ago by a lapse of two and half months.
          (3) after receiving the all papers it came to our notice that extra amount of rs.10343.00 on account of insurance charges was taken from me.
          Insurance amount in quotation - 43093.00
          As per cover note of insurance - 32750.00 (Cover note enclosed).
          When i asked for refund of my money from official at extension counter of m/s yashraj motors, muzaffarpur, bihar at darbhanga, bihar, they denied to refund the extra amount paid by me and told that all the money has been adjusted towards price hike of two days before. I am sure that they have manipulated the invoice amount to grab my extra amount.
          As per quotation and demand made total amount was paid by me and details of amount paid by me are as under.-
          A. Booking amount transferred to m/s yashraj motors a/c
          No [protected] of sbi on 21/01/2019 - rs. 11000.00
          B. From car loan a/c no-[protected] of sbi
          On 12/02/2019 - rs.765000.00
          C. By cheque no 479731 dated 12/02/2019 of sbi - rs. 40000.00
          D. By cheque no 479732 dated 12/02/2019 of sbi - rs. 30800.00
          Total rs. 846800.00
          4. I cannot believe and a bit surprised that such type of service and cheating of amount is being done by the dealers of brand like tata motors. Our sbi is associated with tata motors in several fronts of business and then if employee of sbi will have to face such type of incidence then what to say about others.
          5. I have to add further that no any communications or alerts are being sent to me regarding my purchase of vehicle or service alerts either over my email or over phone.in this era, very small brands dealing with commodities and other things are sending messages and alerts to their customer on regular basis.
          Hence look into the matter seriously and arrange to refund my extra amount alongwith other things stated in para (5) otherwise i will have to choose other way for recovery of the amount.

          Regards
          Shiv kumar jha
          Permanent address - chitragupta nagar, berheta road
          Laheriasarai, darbhanga
          Bihar 846001
          Mobile no - [protected]
          Email - [protected]@gmail.com
          Jun 14, 2019
          Complaint marked as Resolved 
          Tata Motors customer support has been notified about the posted complaint.
          May 10, 2019
          Updated by shivkjha1801
          NO ANY UPDATE
          Verified Support
          May 13, 2019
          Tata Motors Customer Care's response
          Hi Shiv,

          We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

          Regards,
          The Tata Motors Team
          Verified Support
          May 13, 2019
          Tata Motors Customer Care's response
          Hi Shiv,

          We understand that our on-ground team has connected with you and provided the best possible resolution for your concern. For any further assistance, we request you to get in touch with them and they will surely help you with it.

          Regards,
          The Tata Motors Team
          May 14, 2019
          Updated by shivkjha1801
          Matter since has been resolved with the dealer and there is no any grievance with them. Hence my complaints may be closed.
          Regards
          Shiv Kumar Jha
          Matter has been resolved with the dealer and there is no any more grievance with them. Hence my complaints may be closed. Regards
          Shiv Kumar Jha.
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            Baljinder Bagga
            from Sumbal, Jammu and Kashmir
            May 10, 2019
            Resolved
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            Resolved

            Address: Garyson motors pvt Ltd, Ludhiana, Punjab

            Dear sir
            My name is baljinder bagga. I have booked a tata nexon from your ludhiana agency grayson motors pvt ltd on 22/04/2019 and also paid rs.5000 in advance having receipt no. 19010026. But due to some personal reason i cancel my booking from ludhiana and purchase the car from your jalandhar agency aakriti world on 26/04/2019.
            Your agent mr. Sanjeev kumar of grayson motors is misbehaving with me and also used some abuse words when i demand my booking amount. Kindly look into the matter and refund my amount rs. 5000 as quickly as possible. I waiting for your quick and favourable response.

            Thanks & regards
            Baljinder bagga
            Mob. [protected]
            Jun 20, 2019
            Complaint marked as Resolved 
            Tata Motors customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2019
            Tata Motors Customer Care's response
            Hi Baljinder,

            We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

            Regards,
            The Tata Motors Team
            Verified Support
            May 14, 2019
            Tata Motors Customer Care's response
            Hi Baljinder,

            We understand that our team has connected with you and taken a note of your concern. Rest assured that they will definitely provide an apt resolution for the same. We appreciate your patience in the meantime.

            Regards,
            The Tata Motors Team
            Verified Support
            May 20, 2019
            Tata Motors Customer Care's response
            Hi Baljinder,

            We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help.

            Regards,
            The Tata Motors Team
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              V
              vasu deva reddy katasani
              from Chennai, Tamil Nadu
              May 9, 2019
              Resolved
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              Resolved

              Address: inlogic technologies tidel park, Chennai, Tamil Nadu, 600041

              I bought tata tiago before 5 months. So may complaints are there in the vehicle. For past 5 months i am behind of service center. They have not rectified the issues till now. Instead of rectifying the issues, they are trying to convince me. The doors are not closing properly. The guy from tata motors is saying that the doors are heavy in tiago. So you have to close forcibly. It is not like other vehicles. As per his technical specifications, the doors can't close that much easy. If i need, he said he can give in written.

              1. Entire dashboard is shaking even on the high ways if go in 100 km speed itself
              2. Music system will not on some times until you restart the vehicle
              3. Doors will not close properly
              4. Automation transmission does not work some times but they tell that is not their responsibility
              5. Doors noise will be too much.

              Please don't buy this vehicle and suffer like me. Both the dealer and tata motors are not responding.
              Jun 10, 2019
              Complaint marked as Resolved 
              Tata Motors customer support has been notified about the posted complaint.
              Verified Support
              May 10, 2019
              Tata Motors Customer Care's response
              Dear Vasu,

              We never want our customers to have such an experience with us. Please share your contact details, car chassis number and the dealer information via message, so that our team can connect with you to assist further.

              Regards,
              The Tata Motors Team
              Jun 08, 2019
              Updated by vasu deva reddy katasani
              Hi,

              Your customer team does not have manners in dealing with the customers. Mr Kathir from customer support team is saying that there is no issue in the vehicle without checking the vehicle. The driver from the KLN motors came here to pick up the vehicle and he is able to identify the issues from his side in the vehicle. While i tried to explain the same with Kathir, he is not listening and started shouting at me. I am really fed up with the vehicle and enough number of times informed all these to eveyone. I decided to go to consumer court on this. I don't have any hope that the issues can be rectified. Istead of rectifying the isses, both KLN motors and TATA motors are trying to threaten me.

              Thanks & Regards
              Vasudeva Reddy K
              +91-[protected]
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                K
                Kaharvinod
                from Mumbai, Maharashtra
                May 8, 2019
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                Address: Mumbai, Mumbai City, Maharashtra, 401305

                I m vinod i m worked a tata motors concorde malad.
                I left tata motors concorde last 6 month
                But still i m not received a myp f account
                I always follow up but the h r team not rly properly.
                I don't know what can i do. I also complain but no one call and no one update me the process
                After customer service and after employee service concorde motors worst.
                I m complain the consumer court. Also if this month not happen
                Pls call us mail me [protected]@gmail.com
                Tata Motors customer support has been notified about the posted complaint.
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                  9
                  9857485280
                  from Mumbai, Maharashtra
                  May 7, 2019
                  Resolved
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                  Address: Vpo bhoura teh palampur distt kangra hp no 176087, Kangra, Himachal Pradesh, 176087

                  Sir good evening
                  I am not satisfy with tata motor employe iam taking maruti car but sombody has told me about tha tata tiago after that i have change my decision now i have decide now i will take tata tiago but tata motor jk kangra employes has too much harssment i have deposit all mony last month 20th april but after that they told me within one week you have to got car through canteen but they dont have give now but now i will not suggest to anybody u buy this car because of the emoloyes of tata motors thank regards abhi thakur
                  Jun 15, 2019
                  Complaint marked as Resolved 
                  Tata Motors customer support has been notified about the posted complaint.
                  Verified Support
                  May 09, 2019
                  Tata Motors Customer Care's response
                  Hi Abhi,

                  We sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further.

                  Regards,
                  The Tata Motors Team
                  Verified Support
                  May 13, 2019
                  Tata Motors Customer Care's response
                  Hi Abhi,

                  We understand that our team has connected with you and taken a note of your concern. Rest assured that they will definitely provide an apt resolution for the same. We appreciate your patience in the meantime.

                  Regards,
                  The Tata Motors Team
                  Verified Support
                  May 14, 2019
                  Tata Motors Customer Care's response
                  Hi Abhi,

                  We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help you.

                  Regards,
                  The Tata Motors Team
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                    M
                    mahipaulgamini
                    from Bellary, Karnataka
                    May 6, 2019
                    Resolved
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                    Resolved

                    Address: Morampudi road, VL puram, East Godavari, Andhra Pradesh, 533103

                    Hello, I booked Tata Harrier by paying Advance amount 30000(thirty thousand rupees)at Rajahmundry Tata commercial vehicles Dealer (SRI KODURI AUTOMOBILES) on October 20 2018, Mine was the second booking number in the dealership. Even after the release of vehicle in the other dealerships there was no consulting o[censored]s for the vehicle confirmation and not even the display of vehicle was placed till today(ie[protected], by seeing their irresponsibility i have written a letter to cancel my booking on[protected], The employee and the Manager told me that they will rend the amount in two days but its been four weeks now there is no answer from the manager even after calling and informing him. There are terms and conditions given by company that in case of delay of 21 days the dealership has to pay 10% extra. so please consider my complaint and make sure they dont do this to other costumers.
                    Jun 9, 2019
                    Complaint marked as Resolved 
                    Tata Motors customer support has been notified about the posted complaint.
                    Verified Support
                    May 09, 2019
                    Tata Motors Customer Care's response
                    Hi,

                    We're disappointed to know about the experience you've had. Please share your contact number via a private message, so that our team can connect with you for quicker assistance.

                    Regards,
                    The Tata Motors Team
                    May 13, 2019
                    Updated by mahipaulgamini
                    [protected]
                    Hi everyone recently we have booked Tata nexon but surprisingly we are being charged handling charges of Rain 8500. Kindly guide how to waive these charges.
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                      A
                      Abhi5
                      from Bengaluru, Karnataka
                      May 5, 2019
                      Resolved
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                      Resolved

                      Address: 560013

                      Hi,
                      This complaint is regarding bolt xm vehicle which i am facing serious problem while driving especially during heavy traffic.

                      I have also complaint about this to the service manager at prerna motors service centre, peenya bangalore while giving my vehicle for servicing.

                      While driving in heavy traffic, the abs logo automatically gets displayed in speedo meter and i have to struggle hard with my steering and can have a personal injury also.

                      I request you to do the needful to rectify this issue. Please note that, this situation arises only in busy traffic.

                      Thanks
                      Abhishek sharan
                      [protected]
                      +1 videos
                      Jun 13, 2019
                      Complaint marked as Resolved 
                      Tata Motors customer support has been notified about the posted complaint.
                      Verified Support
                      May 09, 2019
                      Tata Motors Customer Care's response
                      Hi Abhishek,

                      We're concerned to hear about the problems you've faced and want to help. We've forwarded your details to our team and they will soon connect with you to address your concern.

                      Regards,
                      The Tata Motors Team
                      Verified Support
                      May 13, 2019
                      Tata Motors Customer Care's response
                      Hi Abhishek,

                      We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

                      Regards,
                      The Tata Motors Team
                      My loader is Tata zip and RC are not coming for 2 years so please for action
                      So i serviced my tata tigor for 2nd service . I had two complaints 1)the car doesnt pulls when we turn on ac 2) was the problem with the gear it was too tight . After service i was amazed to see that both my problems were not even rectified still the same. Also the service centre people were so lethargic on customer
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                        Nerav Shah
                        from Mumbai, Maharashtra
                        May 5, 2019
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400056

                        Hi am nerav shah,

                        I bought tata tiago xta amt and i think electronic display of tata is rigged as it always shows 8km/ litre how is that possible.

                        Infact i have been trying calculate actual millage and its way below 8.

                        In mumbai city traffic millage of the car is not even 10 km/l, which as per claims is 20

                        I think tata tiago is scamming people with rigged indicators. I feel my hard earned money is wasted in buying this product and would like to complain formally.

                        I have done my car servicing twice, both the times i have complained regarding low millage but nothing was resolved.

                        Infact i am sure tata sold me a faulty car.

                        To sum it up i would like to complaint about rigged display which tata cheats by not showing actual number

                        Second millage claims are ridiculous and missleading.

                        Nerav
                        Jun 8, 2019
                        Complaint marked as Resolved 
                        Tata Motors customer support has been notified about the posted complaint.
                        Verified Support
                        May 05, 2019
                        Tata Motors Customer Care's response
                        Hi Nerav,

                        We're concerned to hear about the problems you've faced and we'd like to help you with this. Please share your contact information, dealership details, and vehicle chassis number via a private message, so we can have the relevant team assist you soon.

                        Regards,
                        The Tata Motors Team
                        Hi,
                        I have purchased Tata Tiago car on 12 Jan 2019 and I have completed first servicing on 13 April 2019 from Tata service center tathawade pune.
                        Today on 29 April, I have got some abnormal noise from engine compartment.
                        So why this was happened?
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                          dinesh_bhuyan
                          from Mumbai, Maharashtra
                          May 4, 2019
                          Resolved
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                          Resolved

                          Address: Basudeb Auto Pvt Ltd., Kokkar, Ranchi, Jharkhand, 834001

                          Following an accident met on 1st february 2019, i gave my car to tata motors authorized workshop at ranchi, jharkhand - basudev auto limited on 5th february 2019 for repair and insurance claim settlement. After repeated follow up and visit to the workshop they did not release my car sighting delay from insurance company side. The major reasons sought by the workshop were 1. Surveyor report and 2. Do from national insurance company.
                          At last i visited the national insurance branch at ranchi, jharkhand and met the branch manager who assured me an early settlement. Ultimately, i received my car on 4th march 2019 almost after 1 month in the workshop. The main tragedy happened during release of the car from workshop. Though the invoice amount of the workshop was rs. 25, 457/-, the do from national insurance was only for rs. 16, 900/-. Hence, i had to pay rs. 8, 557/- to the workshop to release my car.
                          Despite having a nil dep insurance for my car under 1st year, why i had to pay such an amount during claim settlement?
                          Now, the authorized workshop has billed rs.14, 702.80 towards labor charges where as the surveyors assessment is rs.9912.00. The dealer delayed the delivery (Around 25 days) of my vehicle (Post repair) citing the cause that surveyor has not given the go ahead to do so.
                          Also service by the authorized workshop was not satisfactory e. G., the new replaced bumper was without reflector fitted onto it.

                          If there is no co ordination between dealer (Repairer) and surveyor then what is the point of this tie up insurance. Why should i be bothered about the amount of labor charges if i have taken a nil depreciation policy and carried out the repairing work in an authorized service point.
                          Jun 6, 2019
                          Complaint marked as Resolved 
                          Tata Motors customer support has been notified about the posted complaint.
                          Verified Support
                          May 05, 2019
                          Tata Motors Customer Care's response
                          Hi Dinesh,

                          We're disappointed to hear this and would like to help you. Kindly provide your vehicle model, car chassis number, and contact details via a private message, as it will help us to have the relevant team contact you for further assistance.

                          Regards,
                          The Tata Motors Team
                          May 06, 2019
                          Updated by dinesh_bhuyan
                          How to send private message to you?
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                            Surendra Banarase
                            from Savantvadi, Maharashtra
                            May 4, 2019
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                            Address: Goyal tata motor Bhandara, 441904

                            I had give my new tata yes for servicing to goyal tata motor. I entry at the time of gate entry for jack and tyre pana. But when we take the delivery of my vehical by tey not give our jack. Nest day wehn we go and asking for jack they had not give any information of jack.

                            Also complaint no on tata motor ivr-[protected]
                            S d group /surendra banarase - mobile-[protected]
                            Vehical - mh-49-at-2511
                            Tata Motors customer support has been notified about the posted complaint.
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                              N
                              Ne Er Aj
                              from Mumbai, Maharashtra
                              May 3, 2019
                              Resolved
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                              Resolved

                              Address: Pushparaj amin near kfc club kula kunjathbail mangalore, Dakshina Kannada, Karnataka, 575015

                              Dear sir

                              I here informing you that worst servies provided from tata motors for my vechies and robbing battery and changing it when services done and saying that battery as dead purchased car on 21/5/2017 how battery dead in1year 8months ok no issues how battery serial number change

                              My point is how could a company changes car battery when services done i have prof warrant serial number change and car battery changed from car this is worst again i don't refer any one to take tata cars my car number is ka19mh2235
                              [protected]
                              Showroom located at

                              Mangalore ksrtc
                              Jun 8, 2019
                              Complaint marked as Resolved 
                              Tata Motors customer support has been notified about the posted complaint.
                              Verified Support
                              May 05, 2019
                              Tata Motors Customer Care's response
                              Hi Pushparaj,

                              We sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further.

                              Regards,
                              The Tata Motors Team
                              Verified Support
                              May 06, 2019
                              Tata Motors Customer Care's response
                              Hi Pushparaj,

                              We understand that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

                              Regards,
                              The Tata Motors Team
                              Verified Support
                              May 08, 2019
                              Tata Motors Customer Care's response
                              Hi Pushparaj,

                              As per the update received from our team, we understand that they’ve contacted you and shared the necessary information regarding your concern. For any further assistance, we request you to get in touch with them and they will surely help you with it.

                              Regards,
                              The Tata Motors Team
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                                A
                                Anjani Kashyap
                                from Sitarganj, Uttarakhand
                                May 3, 2019
                                Resolved
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                                Resolved

                                Address: VIP Road , Telibagh, lucknow, Lucknow, Uttar Pradesh, 226002

                                I would like to inform tata motors for irresponsible behaviour done and demanding the extra money against the service which is provided by the staff of punnet automobile vip road telibagh, lucknow given me from last 28 march 2019 to till now. Nobody can provide me the exact true fact against purchasing the car (Tara tigor) they committed before sales some accessories given me at free of cost... But when i bought my car he deny the all commitment and demanding money against all the accessories...
                                There are very irresponsible and fraud staff in here to provide sales and finance services.

                                Regards
                                Anjani kashyap
                                [protected]
                                Jun 8, 2019
                                Complaint marked as Resolved 
                                Tata Motors customer support has been notified about the posted complaint.
                                May 03, 2019
                                Updated by Anjani Kashyap
                                I would like to inform Tata Motors for irresponsible behaviour done and demanding the extra money against the service which is provided by the staff of punnet automobile VIP Road Telibagh, LUCKNOW Given me from last 28 march 2019 to till now. Nobody can provide me the exact true fact against purchasing the car (Tara Tigor) they committed before sales some accessories given me at free of cost... But when I bought my car he deny the all commitment and demanding money against all the accessories...
                                There are very irresponsible and Fraud staff in here to provide the sales services and finance too.
                                Verified Support
                                May 05, 2019
                                Tata Motors Customer Care's response
                                Hi Anjani,

                                We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

                                Regards,
                                The Tata Motors Team
                                Verified Support
                                May 06, 2019
                                Tata Motors Customer Care's response
                                Hi Anjani,

                                We understand that our team has got in touch with you and you've requested for a callback. Rest assured, they will get in touch with you according to your convenience.

                                Regards,
                                The Tata Motors Team
                                Verified Support
                                May 08, 2019
                                Tata Motors Customer Care's response
                                Hi Anjani,

                                As per the update received from our team, we understand that they have contacted you and confirmed that you will be visiting the workshop as per your convenience. If you require any further assistance feel free to connect with them and they'll definitely assist you with it.

                                Regards,
                                The Tata Motors Team
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                                  J
                                  Jhaarvind
                                  from Noida, Uttar Pradesh
                                  May 3, 2019
                                  Resolved
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                                  Resolved

                                  Address: REFINERY ROAD, RAMSARA, RAMAN, Bathinda, Punjab, 151301

                                  Dear sir/madam,
                                  I am an owner of tata indica vista, reg. No. Pb 03y4759. I have given my car for service in rp jhuntara automobiles bathinda service center on 17th april, 2019 to note all types of problems. After 4 days i have been called for taking my car back after service. One ac regulator switch related problem i. E. My ac was not working on no. 1 & 2 positions and was working well on 3 & 4 position. They have not attended the mentioned problem but they have broken my ac blower regulator switch. I told about that but nobody taken care for this.
                                  So i request you to take action to make my gadget healthy as it was earlier, or advise me to take help of consumer forum.
                                  Rpj service manager is making a story except any right action. I am waiting for his proper response.

                                  Regards,


                                  Arvind kumar jha
                                  Deputy manager|operation-utility|
                                  Hmel| guru gobind singh refinery|
                                  Bathinda, punjab|pin:151301|
                                  Mob: [protected]|
                                  Mailto: arvind. [protected]@hmel.in
                                  Jun 7, 2019
                                  Complaint marked as Resolved 
                                  Tata Motors customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 05, 2019
                                  Tata Motors Customer Care's response
                                  Hi Arvind,

                                  We're sorry that you've had to face this and would like to help. We've shared your concern with our team and they will soon get in touch with you to take this forward.

                                  Regards,
                                  The Tata Motors Team
                                  Verified Support
                                  May 06, 2019
                                  Tata Motors Customer Care's response
                                  Hi Arvind,

                                  We understand that our team has connected with you and taken a note of your concern. Rest assured that they will definitely provide an apt resolution for the same. We appreciate your patience in the meantime.

                                  Regards,
                                  The Tata Motors Team
                                  Verified Support
                                  May 07, 2019
                                  Tata Motors Customer Care's response
                                  Hi Arvind,

                                  We trust that the concerns raised by you have been addressed. Do get back to us if you need any further assistance and we’d be glad to help you.

                                  Regards,
                                  The Tata Motors Team
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                                    S
                                    Sridharan HS
                                    from Chennai, Tamil Nadu
                                    May 2, 2019
                                    Resolved
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                                    Resolved

                                    Address: Coimbatore, Tamil Nadu

                                    Complainant: sridharan

                                    Opposite party: tafe access limited, passenger car dealer, 27-c race course road, coimbatore-641018, tamilnadu, india.

                                    Sir,
                                    I have purchased a tata nexon xz+ st diesel (2018 model) for which i had gone through a couple of companies viz ford and toyota. But nexon promised me more than the other companies and i trusted tata so i went and chosen. I paid initially rs. 5000 after a test drive and within 2days i paid rs. 5lakhs on 14 march 2019. I have heard there is a price change in april, so i enquired again to confirm on road price and informed them if you increase the price i don’t want to buy the car, the showroom promised me that they won’t increase the on road price for me, so only i went on with it. But they consistently delayed the delivery without informing the actual reason. On 24 april 2019 they called and they delivered it without registration and invoices (Against the motor vehicle act 1988) saying that the next day would be the registration. But again they delayed but with a reason saying, the tax has increased by 5% of rs. 68, 000 but you don’t need to pay that we’ll arrange, for that please wait. But no response afterwards and i went to showroom to meet the general manager but the sales team head talked to me in the disguise of gm (He cheated). And he talked disrespectfully with my brother and asked me to pay rs.68, 000 if you want delivery now (An unfair trade practices punishable under consumer protection act of 1986). And knowing the truth we went to meet the gm today but instead of questioning the person who cheated me they blamed me for the delay in loan process. As it’s the day of applying the loan (13 april 2019) i told them if you make any change in price i won’t buy and make arrangements for the refund of initial payment. But they lied on that day and also they did know that the tax rate has increased for the nexon but they lied in this also and they are asking money now. The next month emi is due on 15 may 2019 so how could i pay for the car which i don’t own. And the branch manager said we would refund you but you need to be responsible for the loan charges for cancellation.
                                    I didn’t expect this from the respectable tatamotors. I hope you would solve this.
                                    Jun 5, 2019
                                    Complaint marked as Resolved 
                                    Tata Motors customer support has been notified about the posted complaint.
                                    May 02, 2019
                                    Updated by Sridharan HS
                                    my car is in home without registration.

                                    Verified Support
                                    May 05, 2019
                                    Tata Motors Customer Care's response
                                    Hi Sidharan,

                                    We never want our customers to have such an experience with us. Please share your contact details via a private message, so that our team can connect with you to assist further.

                                    Regards,
                                    The Tata Motors Team
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                                      P
                                      Pkgoyalbpt
                                      from Mumbai, Maharashtra
                                      May 2, 2019
                                      Resolved
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                                      Resolved

                                      Address: H. NO. 188 , Ashoka Encalve -III, Sec -35, Faridabad, Faridabad, Haryana, 121003

                                      Dear sir

                                      This is to inform you that i have purchased tata tigor - 2 years back.
                                      It was claimed that avg is around 23 km /litre

                                      I have complaint in during all services that avg of my car is not coming more that 11-12 km/litre in city and 14 km/litre on highways.

                                      Even other people having tigor/tiago are claiming that average is good

                                      Than what is the problem with my car

                                      Kindly look into the matter and arrange to resolve the issue.

                                      Registration no. Hr51 bp 9183
                                      Jun 4, 2019
                                      Complaint marked as Resolved 
                                      Tata Motors customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 03, 2019
                                      Tata Motors Customer Care's response
                                      Hi Pradeep,

                                      We regret the inconvenience caused and will definitely help you with this. Kindly share your contact details, car chassis number & dealership information via a private message, as it will help us to have the relevant team connect with you and assist further.

                                      Regards,
                                      The Tata Motors Team
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                                        C
                                        CA Alkesh Kasliwal
                                        from Bhopal, Madhya Pradesh
                                        May 2, 2019
                                        Resolved
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                                        Resolved

                                        Address: Indore, Madhya Pradesh, 452001

                                        I bought tata tiago 2.5 year back but currently fuel pump on the car is not working properly, your service agent in indore sanghi brothers told me that due to some technical reason most of the tata tiago facing same type of problem and you are required to change your fuel pump and it will cost around 10500 rs.
                                        My request is that if most the tata tiago facing that type of problem than is is covered under the manufacturing defect of the product and tata shall replace that product.
                                        Contact no. [protected]
                                        Alkesh kasliwal
                                        Jun 4, 2019
                                        Complaint marked as Resolved 
                                        Tata Motors customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 03, 2019
                                        Tata Motors Customer Care's response
                                        Hi Alkesh,

                                        We sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further.

                                        Regards,
                                        The Tata Motors Team
                                        Verified Support
                                        May 04, 2019
                                        Tata Motors Customer Care's response
                                        Hi Alkesh,

                                        We understand that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

                                        Regards,
                                        The Tata Motors Team
                                        Verified Support
                                        May 04, 2019
                                        Tata Motors Customer Care's response
                                        Hi Alkesh,

                                        We understand that our team has contacted you and provided the necessary information regarding your concern. Feel free to get in touch with them if you need any further assistance and they will surely help you with it.

                                        Regards,
                                        The Tata Motors Team
                                        Helpful
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