| Address: Sheopur Madhya Pradesh, Sheopur, Madhya Pradesh, 476337 |
Ear sir, I have purchased new car of TATA as Tata Tiago NRG from TATA motors Guna Madhya pradesh, here a complaint is this that, car is heavy heat during travelling from Sawai madhopur to Sheopur so when I called to helpline number then they told me that we will arrange facility one hour but i have passed two hours although no response, during this time alone with my wife and my little baby who is only 3 year, on the way where car fan is not working and car is heat there no any facility for survive like water, milk or tea, the area was very sensitive like tiger reserve and limited phone facility, but your road side assistance not give any proper response, when i called how can be reached at my home but no cab available on this period and time, so after long time almost spent 4 hours i have used local tuching van for pick up car from way to nearest show room and local cab for me, then i will reached so I never refer tata vehicle to other person, I have very unsatisfied for your service, you have only suggestions and sorry word . after all second day your service provider said to me to arrange me tuching van but they told after 4 hours means 12 PM.
agar mai kahu ki kya aap log apni wife ke sath aur chhoti bacchi ho 3 sal ki aapke sath to kya aap log aisi jagah 20 minute bhi ruk sakte hai jaha chay, paani, milk ki suvidha na ho aur sath hi pura forest area ho, iske alaba tiger area ho raat ke 8 baje ho. aap bataye, is dauran mai lagbhag 4 ghante raha hu aisi condition me, is dauran koi durghatana ho jati to isake liye kon jimme daar hota ? kya tata Motors aisi risk leti rahti hai, aake assistance se sirf mujhe 4 ghante me aaswashan hi mile hai iske alaba kuchh nhi. tab maine local car tuching vana higher ki aur local mechanic ko dikhaya, tab jakae kuchh kaam nikla,
dhanyabad, aapki serive se mai bahut dukhi hu,
May 18, 2019
Complaint marked as Resolved
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2019
Tata Motors Customer Care's response Hi Santosh,
We never want our customers to have such an experience with us. Please share your contact details and car chassis number via a private message, so that our team can connect with you to assist further.
Regards,
The Tata Motors Team
We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details
Thanks,
Team OLX