Tata Sky Complaints & Reviews

Sir, my id is [protected] and today i complaint on your toll free no. At about 2.30 p. M. For my set top box is not showing signal. Firstly the lady on call told me to select the new pack as per trai. I told her that till march we can select that option.in this discussion she spent 20 minutes with saying sorry for waiting. Then told me that we are starting the set top box but problem at our end. Til lthat time 40 minutes have passed. So i...

Actually we are totally disappointed with service provided by tata sky and rude behavior of customer care. By default they have made my subscription plan monthly rs 750 by providing details of monthly plane of 350rs. Now they denied & telling us you must recharge yours account by 750 rs with very rude behavior.
We have also request them to stop their service
Uninstall your tata sky
But no responce received from tata...

I did recharge of rs 220, but was unable to see any channels on tv. Later i spoke with customer care, they sent technician after two days who charged us rs 100 and then it got activated on my television. The customer care advised us to upgrade our device with a charge of rs 1000 which includes the hardware up gradation with 3 months hd subscription without any extra recharge. You can check the recording for the same. I am facing issues with...

Dear sir
I wish to buy tata sky for me & my brother. I have contacted tata sky,
I had been told that if my pune tata sky refers any one then pune tata sky will be eligible for rs. 300.
Tata sky id[protected]Mob no. - [protected]) had refered two new connections
(1) tata sky id[protected] mobile no. [protected]
(2) tata sky id[protected] mobile no. [protected]
I have not received rs.300 +...

Respected sir,
I changed my pack with the help of tata sky customer care to continue my services according to trai rules on 05/02/2019 and recharged accordingly. I was getting all my channels and everything was good. To note, my previous non-trai pack had already ended on 04/02/2019. On 17/02/2019, i suddenly find 46 channels deactivated, some of which were hd and some sd. I was not informed about the act and my complaint was not...

I have recharged my tatsky account after 3 months today and i see the error "this is the wrong card for this set top box" on screen. Tried to remove the digicard and wipe and insert. Still doesnt work. Called customer care and they refresed the signal, still doesnt work. Customer care is useless and this is frustrating.
Also cancelling the connection means that i do not get my money ack for set top box or connection, what a waste!br...

Subscriber ID [protected]
My I'd migration done on 18/02/2019.
Before migration my monthly tarrif Rs 240.
After migration my account balance on 18/02/2019, but tata sky dropped my most of the channels. I contacted customer care for viewing channels to add up to my account balance. Tata sky not done this and says we unable to do the same & customer has to go online and do himself

Ravindra Golait
[protected]...

I was having two user id / account id's running on single dish with 02 set top boxes. To save money both account id's were merged into single account in august 2018 and a main and secondary set top box system was generated by tata sky. Now they are not ready to provide me separate user/account id for secondary box as different packages are needed on both boxes. Unnecessarily they are asking 800 + 150 = 950 inr for completing the same. Finally...

After Trai new rules Tata Sky is now charging Rs500 per month for each additional multi tv connection. This works out to Rs6000 per year.

Before Trai new rules the charge was Rs2750 per year.

The increase is exhorbitant and is highway robbery. Tata Sky customer care claimed Trai has fixed the multi tv connection charges. If this is so, then if not wrong, this is the maximum charge and there is nothing stopping...

Dear sir / madam

Customer id — [protected]

The list of program selected for viewing, has been submitted on 14.02.19 on the company official website.

2. While the selection has been implemented by tata sky, the subscription amount has not been modified. We are being asked to pay the earlier higher amount ie rs. 385 instead of the new amount of rs. 322.

3. This is blatant violation...

I tried to change my current pack. As it was not possible through website and mobile app because my old number was registered. I called the local dealer. He was so arrogant no manners to talk to a customer and raising voice on me. The other person also came on phone he too was talking rude and abusive. His no [protected]. If your are hiring someone make sure they know how to talk with customers. Extremely rude and pathetic service....

Sir,
I have a dth connection of tata sky (Subscription id [protected]). I had opted for a semi annual pack of tatasky on 04.08.2018 and was valid till 18.02.2018.
On 01.02.2019 i chose the channels of my choice as per guidelines issued by trai.
1. Tata sky has not continued to provide the semi annual package till the validity.
2. Tata sky terminated my semi annual pack and started charging on daily basis even...

Tata sky is giving 192 fta channels out which only 28 are doordarshan channels which are mandatory.
However tata sky customer care has advised me by email that the rest 164 channels are fixed and the customer cannot delete or change these fta channels as per his choice. Please advise me whether this is correct as per the trai order. Ia m being forced to view many channels which i do not watch and this is unnecessarily increasing my...

I recharged my tata sky account through sbi rewardz...

Sbi says - transaction success, but recharge not done...

Transaction id : [protected]
Recharged on : jan 21 2019 6:19am
Sbi rewardz ref no : cabj/fr/12768601
Status : success
Dth operator : tata sky
Subscriber id : [protected]
Paid by points : 160.00
Total amount : 40.00...

New tarif[censored]nder new trai guidelines is costing double than what i use to pay before. For 2 tv, the charges has been increased from 250 to 500 rs. Then for each channel, you will have to pay twice for hd and for non-hd subscription. New trai guidelines was formed to help customer budget their subscription but companies like tata sky have used it to their advantage and raised revenue margins....

As a Tata Sky customer (Subscriber ID- [protected]) and used 3 TV broadcast in under one ID. I selected different channels after new guideline of TRAI keeping to restrict to my requirement, but shocked to see that my tariff increased even on selection of less channels in compared to early pack. TATA SKY customer care is unable to explain any satisfactory answer to me.
So you are requested to look into matter and advise accordinglybr...

Same problem happened with me last night. I have purchased 660 uc worth about 799 rupees get debited from my account but I did not received any uc in my game. I have the transaction details which is showing that respective money went to INB Times of money. As it is huge amount of cash I need refund or please send me the uc in my game account. Under this text I am giving you the screenshots of my deduction hopefully will rid off my problem...

I was not able to use tatasky for more than 1 month now i switched it onn and rechargerd so it is showing wrong card error for this box please help me to pair this card n please make it as soon as possible i placed an enquiry call as well for 3 times there is still no response from ur backend team please help us with this...kindly look into it...

Raised multiple complaints to [protected]@tatasky.com, but when that was not working, sent 4 complaints to the nodal officer.
Regret to note that, the result is same even when i brought the matter to the nodal officer, the
Highest customer care authority of tata sky multiple times.
Since i have opted the subscription of channels as per the latest
Trai regulation, i am not able to watch any of those channels subscribedbr...

I’m getting wrong pairing error for my tatasky hd. Nds no is[protected] and digicard id is[protected]. Error code is 14. My rmn is [protected] and subscriber id is [protected]. I want to get this resolved asap since this is very frustrating to notice that there was no signal for arranging to resolve. Why this problem has occurred i don’t know and this is irritating....