Tata Sky Complaints & Reviews

We wanted to activate the star sports channel service and trying from 6pm i'm calling customer care but it never connects and it took almost 2hrs to connect, once it gets connect they ask me to login via website and activate the service and best part is website is down. At night 1.30am i get a call from customer care to ask what problem i'm facing seriously this is ridiculous 😠😠 they don't even check the time before calling and in the...

I have tata sky sd box. From friday it is showing only red light on screen and nothing is showing on tv. So i called on the helpline no. And they told that technician will visit. Next day i got the called from the centre and said will visit i. E. On saturday but not visited due to some issue, it is ok. Next day i again called them the centre told me that any how ur problem will be resolved by today i. E. On sunday but they dont came. Then...

I feel like tata sky is cheating on its curated packages in the name of hd. Please explain me if i am wrong, the big brains of tata sky whoever has prepared these packs. Example:

Telugu regional hd pack (21 channels):

I counted the pricing of all 21 individual channels (Hd including) and it came up rs.188. But you guys are charging rs.216 for the same. A layman thinks that he will get benefited by opting the...

My consumer number: [protected]

Not all the broadcaster packs are available on tata sky website for selection. For example, etv is coming up with two boquets sd and hd. But tata sky is only showing sd pack. I have called customer care a week ago and no one addressed this issue. Same thing with zee cinemalu telugu hd channel, not available at all.

If you cannot provide me all options for me to pay an use, why are...

Sir/madam
As per trai orders we dont get any plans on tatasky like trai packs they provide us expencive rates not according trai packs it is inappropriate to continue these type of services.
So it is my humble request to you please take some strict action against the tatasky service provider
Thanks.
Yours faitfully
Ghulam mohammad
Subscriber id
[protected]...

During live match telecast time tata sky showing some other message on screen.

Dd sports is free to air channel and is allowed to telecast live matches.

Dd sports was telecasted until match telecast begin.
But as match telecast started they show message to subscribe star sports package.
Image is attached for more information.
How can tata sky enforce us to pay for star sports package....

Tata sky id[protected]
New trai norms will be applicable from april 01 2019
Till that date old plan will be continued
But suddenly today i. E february 24 they have changed my plan and charging new price (Even though new trai norms is from april 01) with out my consent

Now as per my old plan i am eligible for gemini telugu channels pack till march 31
But they changed my pack and asking me pay additional...

Tatasky has arbitrarily changed channel selection as per their choice after new TRAI regulations. It does not allow me to choose channels when I try to modify my pack. The site goes into a loop without letting me choose my channels. The help line number also does not respond despite repetitive calls made to them. Earlier on, all English movie channels were like HBO, Sony Pix, &prive HD, Romedy Now, Star Movies HD etc were available to me...

My monthly plan was rs. 220 per month but it had been changed to rs. 271 on the ground that trai had changed the laws in the interest of consumer where as i am given less channel to views as before in rs. 220 pack. Trai had instructed that the amount should not be greater than the previous packs selected by the custmer if he does not choose any pack is the violation of law.
Please help. My tata sky id is [protected]...

I'm revieving this message which says that the set top box needs to be paired.
The customer care lines given are not being filed.
Help and resolve the issue asap.
I have already paid for the channels and it randomly appeared on the screen.
It's not being fixed even after switching off the set top box or restarting it.
I'd be glad if you fix the issue as soon as possible....

Dear tata sky, my name is thaksen gopal kawle with tata sky subscriber id [protected] whose named you have wrongly saved as g. Kamwle on your site if any incorrect information about me has been mistakenly saved by you, i have been searching for ways to correct my name and number for days. Please correct it as soon as possible. To verify my genuinity you can contact me at: [protected]...

Hello team tatasky,
This is very unfortunate and disappointing to intimate you that my request (No.1bk5k2ay, dated 19.02.19) regarding discontinuation of multitv connection after swapping of primary to secondary and secondary to primary and i was assured by your customer care phone banking officials to be resolved by 72hrs but it's still pending without any positive response.
I have repeatedly contacted your phone banking officials...

Hello team Tatasky,
This is very unfortunate and disappointing to intimate you that my request (no.[protected], dated 19.02.19) regarding discontinuation of multitv connection after swapping of primary to secondary and secondary to primary and I was assured by your customer care phone banking officials to be resolved by 72hrs but it's still pending without any positive response.
I have repeatedly contacted your phone banking...

I am tata sky consumer and i would like to draw your kind attention towards their not practising of proper rules and regulations of choosing a plan.
I chose a monthly plan of rs. 212 which company didn't accept. I always tried calling them but their customer care never responded. Their website also doesn't have proper management of packs and i don't know how they added extra rs. 200 approx in my account. Their service too degraded...

Tata sky id: [protected]

What a fun that i have not rec'd any statement /call/message and tata sky is telling that problem is resolved.
I cannot understand the attitude of representative of tata sky when i am demanding statement from inception of my deposit of rs 4800/ for long time, first of all they are lengaring on without reply and lastly told problem is resolved.
I think that trai should do something in the...

Your staff behaviour is not good your staffs are very rude they don't provide proper channels I just don't want to be your customer any more. I am very disappointed with your service. I just don't like the way your staff behave with me it was very rude. Please take care that your staff behave properly with your customer....

As per trai new rule 130 rs basic charge + 23 rs gst we can choose 100 channels, include pay channels amount of basic charge 130 rs but tatasky is cheating to costumers tata sky say 130 is basic charge that amount is not use for choose pay channels you want one pay channel you pay 130+23+one pay channel rate this is the biggest cheating from tatasky....

Dear sir/madam

My name is vishnu bargude. And my tata sky id no.[protected]

I have a complane that i have lost my old mobile no.[[protected]].

In future my process in your company with my new mobile no.[[protected]]. And in future you contract me my new no.

So please you update my new mobile no.in your siystem.

Thanks,
Vishnu bargude
Mob. No. [[protected]]...

I did notice that in last two days, the channels from my selected pack disappeared. I am using the same plan since many months. Even those channels were present for about 20 days of the month and then disappeared. Plz resolve this as soon as possible. I have recharged on feb 01 and the pack included channels - sony tv, sony sab, &tv and more are missing....

I raised my concern with Service Provider (Tata Sky) SR[protected] on 17 Feb2019. Same was resolved without fixing my issue. I raised another request on 20 Feb 2019 that is SR[protected] and escalated to normal officer. Last ticket too closed without fixing issue.
On calling their customer care they suggest me to contact nearest dealer to activate free to air channels.
My concern is to have free to air channels available...