Tata Sky Complaints & Reviews

I didn't use the service for 4 months. Then i recharged today but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks....

I chosen a sport package on tata sky website which was rs 1350 now tata sky without informing us has raised the price to rs 1820 they that if you are package price is rs 500 the multi box will cost the same that means i am paying for a new box. They did not even inform me regarding this. No advertise as well. So basically that should be informed. To the customer...

My tata sky id - [protected]

First I select my channels on 27 jan but they not shown on 1st feb. On 1st feb all channel not broadcasted to me as per
my selection. And today When live match start they stop telecast of DD Sports channel. I call to customer care for this complaint but they disconnected the call.
As per the try new rules & regulations there will be shows 100 channels in 153 then how can they stop...

Prior to 28th jan and prior to the trai deadline of 31st jan, 2019, i had an annual package with a positive balance of around 177 and an expiry /renewal date of oct 2019!

Based on the recent superb "activation in a jiffy as good as 1-2-3""advertisement of tata sky i went to their site and was advised to renew the existing at rs 795 per month! Instead i did some looking around and chose a combi of the broadcaster packs and a...

Earlier the multi room charges was rs 200/- per each multiform connection. After the new trai rule came to effect, tata sky has increased the charges 300%. (Rs. 600/- now). This is too much. This is really screwing the customer. Trai should take the note of this and do the necessary action.in what base they have increased the multi room charges so high?

2) there is no clarity of selecting the ala carte channels and pricing....

My registered mobile number is [protected].in december 2018 i have recharged and renewed my annual pack by paying rs 4620 and that time i talked to your service executive that at the time of trai revising the rules our balance will be automatically added to my account. I chose my new pack on 30th jan 2019 at that time also told the same thing. Though my account was deactivated for whole day on 2nd feb 2019 for whole day. I talked to your executive...

It's been almost a week that i am not able to watch my regular hd channels in spite of proper selection and payment of my dues. Considering the amount present in my balance which is close to rs 3000 this is not acceptable behavior from such a big conglomerate. On top of that, the helpline number provided on site is not reachable. I ask the consumer forum to ask the company for an expedite redressal of my complaint....

Subscriber id:[protected], b-39, mont vert-2, sus road, pune-411021.in nov we recharged for the whole year as per the package provided by tatasky since there was no option and monthly payment was tedious. Then itself though we subscribed for the whole year they changed english movies package to monthly, took money but stopped providing the package on excuse of no money. Now as per trai orders we made our choice online by 31 jan 2019, still...

I have already chosen my channels pack before 1st february. But not receiving channels as per my plan.

I have chosen turner pack in which i have got 5 channels but i didn't get total 5 channels. Channels which i can't watch are as below:
Cartoon network
Pogo

Free channels 9xm tv 9 gujarati etc.
Tata sky id [protected]

Tata sky helpline no. Didn't work as they made us waiting...

Hlo sir,
I purchase tatasky dth connection plan of 1 year but as per trai rules annual pack will be change in monthly package but i pay already 1 year ammount. So plz i this case customer is no any liablity u will be continued for 1 year. Otherwise all payment give to customer account with 12 month instresst.
Trai rule not benifit for customer after try rules package increse high cost... So plz 153 fta pack give free for paid...

I'm customer of tata sky dish tv having id no. [protected]. During last week and to date satellite signal not received to my settop box and online complaints registered by me, but till date my complaint not solved.
Now some calls from tata sky customers coming on my mobile no. [protected] for not working of dish tv connection. How it is possible? Please verify your list of consumer grebance contact list and remove my mobile. No. From...

Two executives from the unisyn enterprises has visited and given receipt for rs.2420/- as an acknowledgement for my new tata sky connection and told that package is full of hd channels and it costs only 240/- per month but after installtion i came to know they are cheaters and they charged higher amount for recharge and no hd channels are coming and tata sky customer care is simply saying we will not refund the amount and asking us to contact...

Dear sir,
I am customer of m/s tata sky since sep 2018. On 22 oct 2018 i have make payment of rs 3500 (1 year amount). But today morning my account has deactivated. As per telephonic discussion the customer care executive tata sky they told they will take 48 hours to resolve this issue. Why i suffer from this. No one help me regarding this issue.
Please activate my account to today afternoon.
Tata sky id [protected]...

I selected my channels a week back, but Tata Sky will not implement them. They keep charging me for old packs. I have called them multiple times but they keep saying that its still not active. They are not giving me a date when it will be active. Its cheating from their side by delaying activating the new pack...

Trai has issued new guidlines for dth and cable tv operators for new create ur own pack facility for customers, but tata zky do not have any interest on the guidelines issued by trai, they hav'nt change the pack till date i. E. On 2nd feb. 2019, even after calling the company customer care they are giving false reply this is causing mental agony to me as a, i have submitted my channels on 27 the january but till date no proper response from...

My tata sky connection not working since last six days. I have made online complaint many times but no action taken by tatasky. On power on settop box, message appear on tv screen that "signal not received".
Since last six days i can't enjoy tv programmes due to not attending my complaint by tatasky. My plan may be extended for the period for not working of settonoc.
Please make arrangements to resolve problem on immediate...

I m using tata sky since may 2016. But i m disappointed when i saw new plan. As per trai rule we can select 100 sd channels in rate of rs. 153/-. As per new tatasky plan they are offering free channels which i belief no one going to watch that channels. Currently i m paying only rs. 230/- but now when i m going select my new plan according to my current plan my monthly bill will be double. Now i have to pay rs. 360 (153+217). I thing tata...

As it need to under stand, as part freely net work fee was collecting to provide the same hence if the pay channels cost need to recover from the network fee and if any excess is there then it has to be collected from the subscriber.
Mobile number:[protected].
Hence re-look the pricing to attain the customer, if not will look some other provider who will support much more nicely...

As per trai website only the 25 channels under dd are mandatory. But for some unknown reason (For commercial benefit?) tatasky has clubbed the mandatory dd channels with other fta private & ad channels by naming the pack as dd+complimentary, and made it mandatory by default. Fta private channels are not mandatory as per rules.

This will has lead to unnecessary inflation in the count of channels selected, thus i may have to...

As per trai new amendments i have made changes to my tata sky pack but i am not able to view many of the channels. When i tried to contact tata sky helpline on[protected] i did not get any satisfactory reply i was told i have made changes due to which i will be able to view the subscribed channels from 1-2-2019. As on today i am not able to view even the free to air channels like abp news and other subscribed channels since morning i am trying...