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Tata Sky Complaints & Reviews

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Last updated Apr 15, 2024
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Tata Sky reviews & complaints page 122

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B
B Sairam
from Hyderabad, Telangana
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secondary set top box activation

Address:Ranga Reddy, Andhra Pradesh, 500049

Since today morning I have spoken to tatasky customer care and their technical people for activating my secondary setbox but till now at 8.30 pm also it has not been activated And they are promising that it will be activated .Same statement is given to me since morning.They are going on giving other numbers but there is no response from them....
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H
HiteshOde
from Shahpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

migration of dth pack

Address:396210

I selected the pack to migrate as per new guidelines of trai on 17 february with request id no[protected].
But still tata sky has not migrated my account to the channel which i have selected.
I did followed up with tata sky for the migration and they told me that u will be migrated in next two days but nothing has been happened yet.
Would request you to look into this asap...
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S
sag92
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transfer of connection issue

I had moved from pune to ahmedabad recently.
I wanted to relocate my tatasky dish and hence i placed the request on 1st march. They cancelled my request on 2nd march stating that they could not complete my request within 24 hours. I re requested but in vain. I am writing here as after three unsuccessful attempts of placing request. The people from field call me and tell that they will come within one hour, another hour but no one turns...
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B
Babu The Boss
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package change issue

Address:VILL&POST-PRATAPNAGAR,POLICESTATION-ARAMBAGH, Hooghly, West Bengal, 712415

Respected sir, My id is [protected] & i have been changed my package 01.03.2019 at 07:29 pm, which succesfull request id is[protected] but from today i never seen bengali channels like star jalsha, zee bangla, star jalsha movie, zee bangla cinema, sony aath etc. Please take right action for matter as early as possible.
Saurav Mukherjee....
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K
KatyayanSinha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation of set top box

Address:411019

I had moved from bangalore to pune recently.
I wanted to relocate my set top box and hence i placed the request on 1st march. They cancelled my request on 2nd march stating that they could not complete my request within 24 hours and it would look bad in their books. I re requested but in vain. I am writing here as after three unsuccessful attempts of placing request. The people from field call me and tell that they will come within...
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S
SSug
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection issue - no signal

Since sunday both set-top boxes that we have been using for 5 years are saying no signal or cloudy weather. This is with a bright sunny sky for atleast a month. First the service center plays ping pong on which area it is. Once that is settled there have been two technicians who either say antenna problem or set-top box problem and you wait for some download or signal to get better.

This is one full week of services that i...
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R
Ranga Rao Yv
from Hyderabad, Telangana
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all south channels are not coming

Address:Hyderabad, Andhra Pradesh

Since yesterday I am trying to contact. But no response. Sorry to say very very poor service. Then coming to issue is that though having balance no channel is coming except ETV and TNEWS. On going to other channel asking for SMS to 5663. But the SMS also not going through my RMN. What to do to get all channels....
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U
Umadevi Gundu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

channel selection made very hard

Address:H.NO : 11-1-120&121, FLAT NO : 305, SITAPHALAMANDI, Hyderabad, Andhra Pradesh, 500061

I tried many times to add gemini tv (No:1412)-telugu - but your website did not allowed me to select - i shall proceed to the consumer court-your present channel selection process is very difficult and hard to follow-i tried many times to add gemini tv (No:1412)-telugu - but your website did not allowed me to select - i shall proceed to the consumer court-your present channel selection process is very difficult and hard to follow...
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K
from Lar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting value for money

Address:883/31, Laxman Vihar Phase1, 122001

Dear sir

I have spoken with helpline number but they are reading scripts. Earlier i was paying 550 and was getting all of my chanals but now after paying 687 i am not able to see my channel which i was watching before. I don't want unwanted chanals not sure why you guys replicate my previous package and take extra money.

Please let me know how can i go for disconnection and how can i get my money back. Airtel...
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S
Sridhard
from Hyderabad, Telangana
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recharge prob.

My subscriber id: [protected]
I am giving this complain for third time as it is not solved. I recharged on 5th feb 2019 of rs 240 which is valid for 30 days. The next recharge date should be on 7th mar 2019 as feb is having only 28 days per month. But message came as the next recharge date is on 5th mar 2019. Sending this message they are earning two days amount. It's a fraud. When i talked with the customer care people i had to count...
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T
tbm100870
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tata sky smart manager pack rupees 10 per day : period 91 days

Address:424206

Request id is[protected]
Tata sky smart manager rs10 91 days pack can’t be dropped from your account. Actually this pack deduct rs. 10 per day
; in selection of tata sky package selector it shows as tata sky smart manager : rs. 10, zee tv rs. 22 … etc. This company is cheating with customers. The company is taking this channel under the lock period.
It has no write after selection of packages as per trai rules
...
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R
ramansverma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after several complaints not getting services

Address:C-3/47 keshav puram, 110035

We have given several complaints about not getting signals. Your technician came on 03.03.2019 (Sunday) and exchanged the set up box and had taken 500 as charges for it but after a while were not getting signals as before.

We have called several times but no one came for the services on 04.03.2019 and 05.03.2019. I once again complained on customer service no.[protected] on 5.03.19 at 1p. M and after that i received several...
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G
Gunja Kimtani Roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection issue

Address:FLAT NO C-204, LA VIDA LOCA SOCIETY, NEAR GOVIND GARDEN, PIMPLE SAUDAGAR, 411027

Though the weather is clear still it shows cloudy weather and such issue and the technical person is also not visiting after many calls. We are facing this problem sinc last one week. No one pick the calls also whenever we call customer support helpline numbers. This is very unexpected service from one of the leading service providers in india. Also they immediately send flash message for recharge but they don't look into the service they...
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S
subbu vemuri
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no signal no response

Address:Nizampet srinivasanagar colony, 500090

I had submitted complaint and there is no response

Sent from my iphone

Begin forwarded message:

From:
Date: 1 march 2019 at 10:03:47 am ist
To:
Subject: auto response: service request reference number: 1c4ldiji
Reply-to:

Thank you for registering your request through email.
Your service request number is 1c4ldiji, our representative will get...
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M
manikt
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not providing new connection

Dear sir,
With due respect i would like to say that i had applied for new connection for tata sky and i have allotted id -[protected]. But connection wouldn't be installed after assurance and & technician reported lack of communication which is utterly untrue.
So please look into the matter seriously for this i will remain thankful to you.
M. Kumar...
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H
Hiteshkumarthakur
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to contact the given customer care numbers

Address:Pune, Maharashtra, 411014

Pack selected on tatasky portal's, make my plan facility for rs 317 in jan end is not effective and old plan was provided for feb '19. Please correct the plan as per last submitted plan on jan last.

Calls made from registered mobile no. Are not getting through to customer care of tat sky.

I dont want "dhamaka monthly may18 pack for the period" in my plan.

Following details for your reference:br...
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P
Prakash Gurnani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

withdrawing free channel republic and others without prior information and charging additional amount for free channel l.

Address:Jaipur, Rajasthan, 302020

I am tata sky subriber with id [protected]. Free channel republic and other withdrawn by service provider without any prior information. Although charging inr 176 for maintenance of free channel but even after sending request through sms and through application, free channel not added. On contacting to customer care thrice, operators and higher hararchy did not resolve the problem and keep on repeating to contact near by service provider....
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I
itzmesurendra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to add and drop any channel and paying charges for channel that is not available in my pack

Sir, my tatasky subscriber id is [protected]. I have added two channel on 24 feb 19. And placed channel drop request on 25 feb 19. Both channel is unavailable on set top box, but tata sky is charging daily for channel no 454. I am unable to add any channel and drop channel since last ten days. I have called tata sky so many times and email also. Always not getting any response. I have wasted so much money on tatasky set top box and i am getting...
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P
Pillalavijay
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trai migration without customer approval

Address:506003

Tata sky hi my subscriber id - [protected],

I respect the decision by govt about providing customer to pay their interested channels. I would like to complain about the process of migration is completely done without awareness of a customer or subscriber.

I have called tatasky in the month of dec'18, as my subscription month is ending i tried to migrate the plan in dec only. But tatasky informed me that still...
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A
Ashishsonu09
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not any information and confirmation

Address:House no. 5, west guru angad nagar, Laxmi nagar, New Delhi, Delhi, 110092

My name is ashish kumar jain
Contact no. [protected]
Mere paas[protected] ko 2 ladkiya aayi thi jinka naam yashu or rashmi tha unhone mujhe tata sky ke plan ke baare main bataya or bola ki acha plan hai le lijiye main unka plan suna jo ki mujhe acha bhi laga or new connection le bhi liya or unhone mujhe bataya ki total 3 din ka process hai lekin chat din main sirf ek call aaya or sirf wo plan ki details confirm kiya or phone...
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