Tata Sky Complaints & Reviews

My name is anup sharma. I have recharged my tata sky account last year in july for yearly subscription. My subscription will end on 27 july 2019. But tata sky is not giving all channels which we took during subscription. They should give us our channels till our subscription ends after that they can start new regulation which came after my recharge. My account id is [protected]. Please ask them to provide all channels which they promised during subscription and once it's get over i will recharge as per new regulations.

I m recharge my tata sky id [protected] last year with 2 year family pack its expire date is 16 sep. 2020 it's work around 6 month smooth now tata sky is automatically change my plan and reduce my date 11 feb 2020 and also reduce the chennals.
They told me if price is increase or decrease no iffect in your channels and date and time.
I also share plan screen short jo chal raha thaa 21-3-19 tak jo ab tata sky ne apni manmani karke hata diya ke price increase ho gaye plan ab nahi raha.
Are plan ab nahi raha to mai kya karu fault to tata sky ka mera nahi.
Muje mera whole amount mere bank mai refund chahiye bs ya mere vahi channel or wahi expire date 16 sep 2020.
I shard you screen short.

Fir bhi inhone esa ganda kaam kiaa ghatia tata sky or uske ghatia employees.
Jo bolte kuch hai or karte kuch hai
Don't buy tata sky

I have a connection id no. [protected], it was from 22nd mar 2019, it was not working, i was trying over phone but not connected, i log in and try, a phone comes and confirm that you have selected your channels as per tri and no any problem. But some time it was working, yesterday chat with person but till time its not working, how much time it will take and i also not going to pay this period, its very shameful

Date ;[protected]
Phone no.- [protected]
Due to a storm is very bad weather, with a heavy rain, strong wind and often thunder and lightning, that's why my tata sky signal was not found...

I reapeteadly call the customer care of tata sky... But nothing services found since 2 days. But they advertise that they serve us between 24 hours. They cannot provide us the sevice... All the times...

I have got a additional connection to my parents on 23rd Mar'19, the name is registered wrong. i have called the customer care and the representative can't able to explain and could not even guide me solve the name which is registered wrongly by Tata sky.

The Service is pathetic and cant able to rectify the mistake they have made.

I didn't use the service for 4 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks.

Dear tata sky -

I have been a client for tata sky for last eight years and i haven't seen this bad a service from tata sky. At this point, i am not sure whether to continue the service or not.

Wo # 1dc3q0qs - i complained 4 days back that tata sky is not working. The service person called and said he is coming. He never came. When i checked on thursday, he had closed the case by saying the complained has been successfully close. If tata sky team starts to lie to their own team only person who will suffer is the customer.

Wo 1di828vu - i complained again yesterday since tata sky had closed the previous complaint by lying. I checked a day later why nobody has called me. Tata sky responds by saying that i wasn't picking up the phone. Nobody called and again internal team decide to lie to take the easy way out. Nobody suffers, neither tata sky, neither the customer rep who lied, its only the customer.

I am not sure how i can get the set-up box to start working again.

Dear Sir,

I wish to complain about my Tata Sky Connection (Customer Id: [protected]) that I purchased few years before. I have contacted customer care many times regarding technical issues (Wire and antenna broken down) and every time I got assurance that you will receive call from one of our engineers within 2 hours but still no call/engineer visit at premises till yet.

When I first learned of this problem, I contacted Tata Sky customer care on 21st march at your call centre, and was told that within 2 hours you will get call but nothing happened. Today, I again lodge the request for engineers visit and same commitment given by the call centre executive which I was got earlier. I would like a written statement explaining your company’s position and what you will do about my complaint.

I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within 2 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives and will forward these customer service issues on social media.

I am really dissatisfied with your customer service and looking forward to discontinue your services.

You may reply to me at this email: rahul.[protected]@gmail.coml or call me at [protected]/[protected]

Sincerely,

Ravindra Kumar

N-16/16 E-4G Kolhuan Vinayka

Badi Gaibi, Varanasi

Hello team tata sky
I have tried gettimg a new connection from 22 march 2019 and was instructed that a technician wud come to instal the same on 23rd march btw 12 to 1. He dint appoached me till 2pm after complaning he called up at 3pm wanted to enquire everything on phone and when asked to visit my location for any query he simply refrained to instal asmy house is north east facing. This stupidity could have been cleared by the tellecaller as wasting my time the whole day for such stupid people who do not know the value of time. I feel like suing the tata sky person who offered such plan and made the booking.

I have tatasky connection more than 11 years but since last 1 month we are facing problems in our connection. I complaint on customer care no but not responding. I called last 4 to 5 days regularly but they only answered their helper will come next day. I am waiting till now. And they also deduct balance from account. My tatasky i'd is [protected].

Hi trai customer support team, as per clause 17 of the telecommunication (Broadcasting and cable) services standards of quality of service and consumer protection. Regulations, 2017, “in case, the broadcasting services related to television have been availed by a subscriber with a lock-in period or the charges for subscription of broadcasting services related to television are paid in advance for a specific period by a subscriber in pursuance of any scheme offered by the distributor of television channels, the distributor shall continue to provide such services for such period to the subscriber without any increase in the price of subscription and without altering the other terms of subscription to the disadvantage of the subscriber.
Sunil k gupta, secretary, trai told toi that there is no question of any new
Communication when the regulation is “crystal clear”. “no customer can be disadvantaged by the new regime. If they want to continue with a long-duration pack, they can do so till the pack expires. However, if
They find any other pack to be beneficial, they can switch. The choice is in the hands of the customers.

But tatasky had migrated my bi-annual subscription plan to monthly plan today (23-mar'19), which i don't want. Pls intervene here & do the justice. Thanks (My subscription id with tatasky is [protected])

I have requested for relocation 5-6 days ago. Till now my setup-box is not installed. And i am calling mechanic he is just giving me silly reason that he is busy he is not able to visit today, he will visit next day... Now the scenario is its almost 5-6 day and mechanic is still saying will visit next day. Everytime i have to request by calling call center and every time they reschedule my request, i am so frustrated that i will not recommend tata sky to anyone. Bad service
Subscription id:-[protected]

From morning the screen showing set top box need to be paired, it's a new connection just four months happened plz look in to the matter and do the needful as soon as possible.NDS no[protected]
Digicard ID[protected].Still 2months free validity is there then why it showing set of box need to be paired issue plz look into the matter and resolve as earliest.

I am a tatasky subscriber since 2008. I have migrated to a new 'tv channels selection' system according to the rules and regulations set by trai w. E. F. 1st february. I learnt that trai has determined the network fee at rs.130 per month. But to my dismay, tatasky is charging rs.153! I have been paying rs.23 more since last two months! Please take action by giving them directive in this manner.

I am a customer for tata sky for 9 years but it is with sheer disappointment that i have to write this complain since am deeply surprised and hurt by there careless attitude. There response has been so poor that even the registered complaints are getting closed without any info it customer. Complaint no which i re-opened today is 1dhtc8p.

Never wanted to change to hd but on tatasky insistence i did and realized the box which was installed at my place was faulty since i asked to warranty card which was not given to me. Within 6 months of installation i raised complaint and i was assured i will not face this issue again but unfortunately same issue happened. This time tata sky agreed that they will not charge me again basis which box for replaced while execute took away my existing. After 3 months they debited 500 rs to my account and now they are not even caring to reply! This is deeply uncouth and un-friendly behaviour from brand such as tata which is associated with trust and care.

Further if this is what happening with a customer who had been loyal to them for last 9 years what about other?

Help me!

Regards
Kapil
+91 [protected]

Sir
I apply for a tata sky new connection.
I apply tata sky new connection 10th mar 2019. But new connection not installed till date. And your representative in this area say to me that there is a problem in this area, i can not installed, it will take around two month to resolve this issue. Tatasky new connection receipt no rb02192797 and amount rs 1750 through on line net banking, i wank refund my opposite amount, please solve my complain other wise i will go to consumer court.

Hi all,
I was using tatasky connection with subscriber id as [protected] for almost 3 years and at time of cancellation of account due to certain reason, there was a refund or rs. 215/- which was issues to me in month of jan, 2019. The cheque was rejected by bank as it was having wrong name printed on it by tata sky. On realising it, i contacted tata sky several times and each time they come out with separate reason but they are not issuing me the cheque with correct name. Now they are giving me reason that i need to activate my account again with correct name and then they will again close it and re issue check with correct name. I want to highlight negligence of taka sky at time when there agents come and collect your documents for new connection and enter wrongly into there records. Is this a customer's duty to check that there name is correctly mentioned by a service provider when we blindly trust there services that what ever they do should be correct.
Any now when a mistake is done by tatasky and even they realise that it was wrong done at time of providing connection, then what is the problem by them to correct my name and settle down the issue. This is really ridiculous and harassment by them.

Subscription ended before the stipulated time without intimation and no resolution of complaint. Very very poor services. Cheating customers once account funded.
Account recharged in aug-18 for primary and secondary connection.
Primary still running but services of seco dary connection stoped in feb19 mentioning that pack was not activated by company officials for secondary connection and amount deducted from account on monthly basis. Why customer bear financial loss due to mistake of company

Tatasky id [protected]
Sir,
I have given complaint several times regarding your poor service. i hereby request two months free reception of malayalam language package as a compensation for your misbehavior. copies of my complaints attached herewith
Yakumar vs
Tue, mar 12, 10:18 am (9 days ago)
To tata

I am not in a position to get smooth reception of your channels. i request you to take necessary steps to to include me in the lowermost tariff scheme with malayalam channels only. selection by your suggested methods do not work for me

Sane happened with me.. I recharged with 500 but didnt get in my tata sky... Reference id 118840... This complaint is regarding the recharges i've done using my tata sky's bharat qr code. I made payment with punjab national qr code paymnet option. I just scan the code from my t. V and entered the amount about 500. The amount was deducted from my account but i didn't get any recharge in my tata sky account.
I spoke to customer care executive many times they said that the bank is responsible for the failure and they said contact your bank for this.