Tata Sky Complaints & Reviews

Hello,
Its very disappointing to say that tata sky has time and again consistently been one of the most agonizing company that i have been associated with through your stb. And here is the the latest incidence that has happened.
I subscribed for few hd channels (Sab tv hd and zee tv hd along with a few other).in the same process, i de-activated a few other channels too. After reaching home, i found that the de-activated channels...

I bought new tata sky dth connection on 16 dec 18. I was provided with free pack for 1 month. My pack was of rs 560 after expiry of free pack i got reminder msgs for rc amount of rs 560 and i did the same as instructed but they changed my pack to rs 735 without informing me. When i complained to cc about this they ve no satisfactory reply just trying to bluff. I even cant change my pack through cc on call or from online website of tatasky...

I am a long term subscriber of tata sky ultra pack which expires in june 2019. They have migrated me to tamil malayalam sports english package which costs me rs 952/- per month vis a vis my earlier package which cost me around rs 750 only. I am unable to select the channels as per trai guidelines as here is no option available on tata sky website for dropping channels. I am paying for channels which i dont require. I am being fleeced by tatasky...

Subscriber id:[protected]
Hello sir
Based on trai communication i subscribed for packages as per new rule on time. I got on-screen confirmation from tatasky. But no written confirmation either sms or email.
However so far channels are not available as per the subscription. Online portal does not work properly!

After 2days of new rule, my service has been terminated & my balance carried forward from last...

Hi, this is prasanth. I am a tatasky dth user. I am a long term validity pack user. Based on the trai dth regulation i received a message to select the channels from tatasky. And i have contacted customer care of tatasky and they said the same please select the channel on or before 6th february 2019 otherwise it ll forcely migrate to relevant pack. Regarding this i have contacted trai customer care they said long term validity users can continue...

Dear sir/madam,
Ref: subscriber no: [protected] name: t. S. Kannan
I opted for your connection last may, 2018 through one of your agents in my area (6-a cross h. A. L. 3rd stage, bangalore 560075) you had registered it under the name '" advika, and mob: no: [protected] while giving the connection. After several attempts and complaints i got my mob:no: changed to that of miine which is [protected], my name is yet to be corrected...

Hi,

My registered number is [protected] and i have added your 365 rs recommended pack however unable to view any free to aur channels and when called customer care was asked to manually add the same what kind of services is this if you are providing free to air channels as per trai why can't u provide them without customer having to add them manually plus u have a 24 hours lock in time to change looks like it's time to move...

I have taken Two connections ( add on connection ) from Tata Sky on 27 th December 2018. As per your customer care
we were told that in case of parallel connection if we pay full charge for one selected pack then we have to pay 70% of the chosen pack
for the 2nd connection. So we dumped our existing cable and chose your service with extra money for the hardware. Now today(04.02.2019 I called customer care on 9.06 pm
to...

I updated my package and recharged my Tatasky account. This is reflected in the Mobile app. But the TV is not showing the new channels or the updated payment. If these is any issue I would like my payment to be refunded as I don't want to pay a channel provider for a black screen. I have contacted the customer care number which is utterly useless and have been more than patient with this for the last couple of days.
My subscriber id...

Sir,
My ID no is [protected].Suddenly it is decided by the channel owners that we have to select the channel s as per our choice.
We are senior citizens and not very computer savvy.We face lots of difficulties online choosing.
As soon as we try suddenly page disappear s.
Secondly we have two tv's you are charging payment for two tv's but you are providing all free channels in one tv another tv does not have why?br...

Sir my customer number [protected], regd cell [protected].. I have slected tamil and malayalam pack from 01/02/19, amount 193+153 p. M. Sir i am not able to add tamil free channels from the date. Sir i do not know to add freetamil channels as guided by your servicedesk [protected], in reply to me many tmes. Pl add all channels free in tamil to enable me to apreciate your reltion in fuure also. Awaiting your kind help and reply. At an early...

Dear sir/mam,
My tata sky account ([protected] thalaivas - annual package).

I renewed my tatasky account with thalaivas - annual package on 8-dec. Then, as per trai's new tariff, i was asked to choose my package and i did that through my tata sky app. I dont think it is effected till now.

1. I am not able to see the current status of my account. App shows something and set top box shows something.
2....

Here i want to share my worst experience with the services of tata sky. Suddenly four days back in evening my settop box stopped working however till morning everything was fine. I called in tata sky helpline first they asked me to check if all the wiring and connections to the box are fine, i checked and told them everything is fine i didn’t even touched any wire or box. After that they said they will arrange a technician visit for me...

With rs 153 just like rental and choosing channel packs like star, zee, sony my monthly rental went up above rs 330, but earlier i have been watching the same channels at rs 220 per monthly... Moreover free network channels at rs 153 doesn't include at sony, star or zee channels. Now it is just like watching at rs 153+181= rs 334 per month which was earlier possible at rs 220 per month with sony, star and zee network channels. But now i am...

I am a subsriber with [protected] as my id. I feel there is no transparency in taya sky for the customers to remove undesired channels and select desired channels. I was getting jaya tv before but not getting now. Who has given you the right to cancel it without my consent and many channels not required by me have been added and i am told to pay rs.460/- p. M. If this trend continues, i have no other way than to switch over to some other service...

I have selected some below 100 channels as per new trai rules. Ncf for the same supposed to be 153/- (130+taxes) but tata sky is deducting 176/-. When i call and inquire about how many channels are subscribed for my account, they are failed to answer stating lame excuses such as application is down or they dont have access or disconnecting in middle of call (6 times call was disconnected in span of 2 hours).
One more note to mention,...

I am tata sky subscriber (Id – [protected]) from vishakhapatnam, ap.

A) i have requested and made multiple calls to customer care to drop platinum hd pack - daily basis and continue as per my selection which was registered and approved by tata sky on 30 jan 2019, in accordance to trai.
Violating all norms tata sky is continuing platinum hd pack on daily basis at their own wish making me pay unnecessarily heavy bills....

I called the tatasky helpline no, regarding the subscription of a channel, as i was not aware of the newly trai rules which came to effect. He asked me usual questions. He ensured me that my subscription is under process and some slight changes have been made regarding confirmation of my channel subscription and all i had to do was just miscall a given no which he had given to me (Whichi can't disclose)
Convincing me that my process...

Cartoon network and pogo channels are part of subscribed "turner bouquet 2" pack but the same are not available for viewing as the massage is showing that both the channels haven't been subscribed. We have to pay subscription for the channel cn and pogo. After 1 hour of trying to contact tatasky helpline i was advised to turn off and turn on my tatasky set top box and there was no result. Finally i was told that the problem will be solved...

Fwd: gently reminder 1 without any complete information call has disconnected #very poor services #[protected]

Sanjoy khatua
6:50 pm (1 hour ago)
To jspna-moib, mljoffice, trai, ceo, tdsat, help, contact, nodalofficer, mosib, diradmn-moib, harcharan. Kaur, bcc: secy. Inb, bcc: ibf, bcc: nba, bcc: authority

Dear broadcast team,

Please check below mention trail mail which was i had...