Tata Sky Complaints & Reviews

Ever since the new trai rule, tata sky has moved us to the best package as per them. I, later on modified the channel package. Ever since i modified, am unable to view some channels. And moreover there are few channels that are not clear and keeps hanging. Tried calling customer care, but is always always in queue and the calls gets disconnected stating they don't want us to be waiting and promise a call back. But i have never received any...

Hello, my annual pack got over on feb-24/2019.
After that on mar 3rd/2019, i recharged for individual channels and instead of taking my selected channels, tata sky converted previous yearly package to monthly package and started charging as per previous package.

When contacted customer care on march 3rd/2019/20:25 pm, they told they will activate new individual selected pack at the earliest by 1 month.

Truly...

I am facing a technical issue with my tatasky connection where it is showing an error that the id card is not recognised. This has happened suddenly with my connection. When the technician came, he asked for 300rs and rs 100 as repair fee for change of address. I have already paid the money 1.5 years back when i moved my connection to new place.

I don't understand why are you asking for 400rs when i already paid for movement...

To whom so ever it may be concerned
At trai

It is to inform you that as per trai guidelines, i as a customer of tata sky with registered mobile no. [protected] and subscriber id [protected], have been trying to select the channels and recharge it with selected amount for the same since last two days, but 'error' occurs everytime. The dth service provider tata sky is forcing me to go with its recommended pack, which is...

My screen shows " this is the wrong card for this set top card. I have recharged my account yesterday. Also, i did not touch the digicard until the error came to my screen. The nds no. Being displayed on the screen should an extra digit to it and is wrong. I reinserted the digicard several times but the error remained the same.
My subscriber id: [protected]
My digicard no.:[protected]
I hope you resolve the problem as...

Hi team,

Customer id: [protected]
Reg mobile no: [protected]

I am using tata sky box for last five years. And for last 2 months i able not able to see few movie channels. And for this i complain and register my complain several time in tata sky customer care. But still my issue is not resolved. And they always give excuses and false commitment and for last few days executive is speaking in unprofessional...

Old id of previously made complaint to indian consumer...

Tata sky complaint status update [id: 2255386]

Sir/madam...
The havoc experience of my with tata sky even did not last even yesyerda dated 2-3-19 the day on which they had to install the dish at my home...
In the morning i had received the sms that installation team will call in between 17.00- 19.00 p. M and their customer care was also saying...

I (Tata sky id - [protected]) was continuously request to your senior executives mr. Abhisek, mr. Ankit etc. To complete my complain request (Wo no# 1c4gq0d0) & replace damage hd set top box within 01st mar, 2019.
But they provide me fake commitment and yet hd set top box not installed in my home.
I lodge this complain on 1st march, 2019 but no one technician person call me regarding box replacement.
One technician person...

I am tata sky consumer my id is [[protected]], i wish to reset my package, but i forgot my password and registered mobile number. Last one year i contentiously try to contact tata sky by helpline for this request. Till i have not get any response from tata sky. Please resolve new password and new registration mobile no. Address. Help on my side... Kin dd le update...

Customer care is not responding despite 15times dialing which consumed my main balance final i am told they would call me but no call after36hours without my consent they changed my pack type. All teledu news channels suddenly stopped due to that migration of pack. To get clarification i called customer care every time the call gets connected i am made to wait 10mi minutes later it was extended but no use. Notable to know the solution for...

I have subscribed annual subscription in sep.'18 which was valid till sep.'19 for dhamal package.

On 13th feb.'19, i had changed my plan from dhamal package to selective channel as per my choice, hence my balance amount of dhamal package should be transferred from existing package to revised package approximate rs. 2000/-.

Recently message is flashing on tv that amount has been exhausted and connection will deactivated...

This is to inform you that, we have installed tata sky hd at our home at sarova, samta nagar, but due to local cable operator, tara sky has been shut down in samta nagar. Tata sky operator can install hd in separate room by installing dish, but the customer service said it can't be happened.
Please see into the matter, as we are viewers of tata sky from many years...

Tata sky - dd sport channel not show the live telecast, they showed the display msg as per order suprim court telecast will be not available on this channel., but other cable operators & dth operators how to show the live telecast of all matches.. If i pay to fta 153 include gst so why i pay to extra charges to other channels i want this.. I hope you share soon my results...

I booked the new tata sky connection to their representative who came at my shop as a general sales marketing on dated[protected]Friday) and i had been told that with 2-3 days after generating of my id the dish will be installed at my home.
But due to sat and sunday in between
My id generated only on[protected]Wed)
And also i got the message that tommorrow means on 28 i will get the phone for appointment for installation...

We have taken tata sky connection last month in january 2019 but after paying in traff as per new rules also we are not able to view all channels as per pack. Customer care persons also not soveling our problem but just negalating & simply say sorry. So resolved the problem otherwise return back my amount immediately. I am totally fursted for the support which we are getting from tata sky customer care....

Dd sports channel is free to air and on the match days tatasky closed the channel and ks asking to purchase star sports... When i asked the advisor to enable it or compensate they denied... The call lasted for almost 30 mins but the advisor never connected to the supervisor as well... The advisor refreshes the hold and asking to call back or write email pathetic service......

Sir, my name is poojith kumar, ph no.[protected], im from ap, tirupati. Yesterday morning 10 am i have ordered a set top box sd, technician called me, i have told the address, he told that he will come by 4 pm, its over 24 hrs now, im so frustrated, i want to watch ind vs aus 1st odi match in star sports 1, so many times i have called to him, he didnt lift the call, so please give me set top box atleast today. Thank you sir....

My subscriber id: [protected]
I am giving this complain for third time as it is not solved. I recharged on 5th feb 2019 of rs 240 which is valid for 30 days. The next recharge date should be on 7th mar 2019 as feb is having only 28 days per month. But message came the next recharge date is on 5th mar 2019. Sending this message they are earning one day amount. It's a fraud. When i talked with the customer care people i had to count them...

I m facing the same digicard pairing error 14 after recharging my idle set top box after few days.

Extremely irritating as it says THIS IS THE WRONG DIGICARD FOR THIS SET TOP BOX. (Pairing Error)

Please guide me how to resolve Urgently.

Name:Siraj Bagtharia
Subscriber ID:[protected]
Contact: [protected]...

I had taken annual package which was till december 2019. After trai ruling, i had opted for the same package as taken initially. Now my subscription is reduced by 4 months. Balance amount they have credited to tata sky account and not refunded the amount back. They are earning interest on our money. The should have been returned to our bank account, which they have not done. I'm talking for all the customers, they are not giving any freebies...