Tata Sky Complaints & Reviews

The customer service representative was rude and unhelpful. The call was regarding renewal of annual subscriptions. The executive told me that online channels could be added but cannot be discontinued. We have been a tatasky customer for over 10 years now. With tougher competition, guess the representations are becoming too big for their roles....

Your qr code payment method is pathetic.
I made payment of rs 4290 on 1st december at 10.53 am using qr code displaying on my tv, money got debited from my bank account but not reflecting in my tata sky account.
I made payment using google pay, i contacted them too, from their side also transaction is settled, contacted my bank also even their side transaction is successful.
I am being mentally harassed as i lost my money...

Hi this is Mayank here, we’re having this issue of (Pairing error) from past 1 day. This is the first time we’re facing this problem. As others says, that their tv doesn’t switch on from long time, but ours switches on everyday. Help us or guide us how to fix this problem as soon as possible. We expect from tata sky to look into this problem.
NDS No.[protected]
Digicard ID is[protected]...

I have been complaining tata sky since 2 months about poor network connection error i am getting and everytime they suggest some troubleshooting steps and close the ticket. This is become my daily routine since 2 months and issue is not resolved yet. As usual i again registered a complaint 2 days back and no one came to resolve the issue. Today i called service manager anil who gave technian number and asked me to call technician. This is...

There is permanent signal problem at my tata sky box. I choose sony ten1 package and pay for it every month. But i didn't see it even single time in month.
I really want to pay back from this company.
I have also called 2 times to their customer care but they didn't do deactivate my id.
I ask them a question that how can i find refund of my set topbox?
They did not give me any information about it....

I have recharge my tata sky by rs 350/- but prev bal. Of 360/- is due (Without reason) still tv is deactivate after following up 100 times they are unable to give me the reason of rs 360/-. And still they told to recharge more 360/- to activate.
I have been telling them to tell the reason of the same they have launched 3 service request but all 3 are closed without intimate me. Now when i asked them how it's get closed they simply...

I have complained to the customer care regarding the product on november 17th 2018. One technician came and took the setup box with him on 24th november and he has dissappeared. They have not called us after taking the set up box with them. I have called the customer care more than 6 times after that. Everytime the customer care tells the same story that the technician will call in 2 hours. Till today no one has called.
My subscriber...

Actually in the morning my tv was showing that hd channel would be not open so i call tata sky and the staff said that he will send a technician. Then after half an hour he called that the technician will come at 7 o clock. But at 7 o clock he didn’t came so i decided to call him and then he picked up the phone and said that technician will not come as he is stuck so i requested him that it is urgent please send and he accepted and said...

Tata sky disc not functioning for last six months properly, always complaining about bad weather and therefor signals are not received. And for last one week the disc has stopped working entirely.in spite of complaints the problem is not yet solved. You are charging rs 11, 500 for the year, but it is sorry to say that service is poor. Their should be easy way for registering such complaints, so that, consumer shall get prompt service. My...

Im ordered tata sky dth connection on saturday through online. The sales preson told me to avail connection within three hours from payment process through local area distributor. But two days gone there is no proper reply from local distributor. If i call that distributor, they told technician not available. Poor response from distributor. If not able to install please refund the payment....

I have taken a tata sky connection a few years back.
But there seems to be an issue or discrepancy with my residential address.

Though there has been prior services at my actual address, but now there seems to be an issue with the zip code or pincode. The officials at the center when inquired told that the address has been changed.

We're facing some technical issue with the set top box. Kindly look for...

Tata sky service is too bad.. Even their customer care executive.

I can see all sony tv channels on my both set up box... Every 15 days it’s shut down and every time i have to call at customer care and ask for channel. Why is it so? They charged me full amount in advance and if 1 day dealt they stop all channel and what about that when they don’t provide all channel even my full payment?? It’s fraud company. Switch to...

Hi,
My tata sky id is [protected], from last 5 to 6 years i am using tatasky set top box with any problem, recently i have purchased a new tv and give a multi tv request from the outlet of the dealer, for that they have collected rs 100 in cash and ask me to pay the rest of amount to the person who will install the new multi set top box
Next day i called to tatasky guy and inquire about the installation of my multi set top...

To
The manager
Grievance cell
Tata sky

Dear sir/madam,
I would like to bring your attention that i have paid the recharge amount rs 3520 on 12-jun-2018 and my customer id[protected] account balance is showing validity up to 7 may 2019 but it is a matter of regret that all channels has been disconnected from november 2018. You will agree with us when a customer has paid advance recharge amount...

My tata sky subscriber id : [protected]. I want change my pack why because sports channels are not available. I've requested for connection change to tata sky team, they assured that "south prime" is best pack and we will activate for you. Based upon tata sky agent confirmation requested for package change from "dhamaka" to "south prime". Tsky raised a ticket for package chnage request 19d34g0t. After couple of tasky agent called me told you...

I am using tata sky from past few years. However i am facing some issues wherein it's showing blank screen in between and when i asked tatasky for help they are asking for service charge if we need technician but why i should pay service charge if the problem is with tata sky. I am paying my monthly charges and the help they should provide should not be chargable. It's not acceptable....

From last few months I am unable to see Sony Marathi channel. Lots of time I talk with Tatasky toll free number and they told me that we can't show you that channel even though SAB tv HD is also not seen as I subscribe for HD channels. Tatasky now cheating with us. When I talk with customer care executive they told me that Sony channel rates are increased so we dropped these channel from package but Sony Marathi is free channel...

As regards the unisyn enterprise two persons has came to my house for new tata sky hd connection plan as we have given them money through cheque as the cheque was given on[protected] and the cheque was passed on[protected] as we are calling the person who had been came to our house the person is answering to the call but after calling continues he had picked the phone and told i will fix the problem and now 3-4 days passed but no action is...

My taka sky connection was alright in the night and working properly but when i switched on my tata sky box in the morning then it was in stand by mode and was not starting. I called the customer care number they sent a person for checking and then he asked for 400 rupees. And my warranty period was just finished. And this wasn't for the first time happening with me. I have faced this problem earlier as well. Whenever my warranty gets over...

I am having 4-5 tata sky connections (Including baby connections) havent faced so many problems untill now, this time i am mentally harrassed with the quality of service they are providing.
I am facing problems regarding:
1. Sony activation: even after activating giving missed calls, smsing on whatsapp (From rmn) it doesnt activate.
2. Frequent deactivation: activating sony channels become a pain in the neck, every month...