Tata Sky Complaints & Reviews

I stopped watching television for about a month. Now when i recharged again after this time i am seeing a screen with the message "this is the wrong card for this set top box (Pairing error) with some nds no and digicard id". There have been many complaints regarding this which have been resolved. Please take care of this issue as quickly as possible.

I am not user of tata sky and after that i am getting to many calls daily approx 5-6.. Regarding recharge, pending payment, offers n all.. I am getting these calls since from last 2years on my personal no... I said that you are dialling a wrong no. But they are not listening me amd making me calls again amd again.. They just said mam i am sorry to disturb you... Thats sit..
What is this.. What is the problem... Why you guys harrasing me by calls and messages... Now its time take a strict action for tata sky...

Hi, i was not using my tatasky for few months and i recharge yesterday but face a problem showing:
This is the wrong card for this set top box
(Pairing error)
Nds no.:[protected]
Digicard id is[protected]
(14)
I believe in the company tata sky, would take this matter as quick as possible, hoping for the best and believe it would resolve today itself.
Thanks

I am getting a pairing error i was not using the connection for a month and once i'm back switched on my tv to fine this pairing error my rmn is [protected] please help me get this sorted out.
I also recharged with 220 rs pack so please get this sorted at the earliest. It s a bit frustrating on why i get such errors from a reputed company please sort this out. My registered tata sky no [protected]

Dear
sir/madam
i am intrested to work with you as service engineer work experence 8th years dish installation.(Othervise give me distributorship please sir i dont have any job how i explain you sir per day my earning 100rs or 200 only some time zero earning please give me one chance.
name. jel sing enghi.
Assam
Karbi anglong
782462
P.O P, S..DIPHU
MOBILE NO [protected]/[protected]
EMAIL. [protected]@GMAIL.COM

My id was [protected] i have recharged with an amount of 200/- 4 days back and 100 /- yesterday but i am unable to watch my channels, kindly activate. From last 4 days i am unable to watch all channels, and i am missing lot of fun, so i request team to activate my id ([protected]) i am waiting for quick response. And why it was happening every time, after recharging.

I've just recharge, and i also got the message that it was successful, but when i reached home it displayed that it was the wrong card so can you please solve the problem otherwise it would be a waste of money for me. If not solve then it'll be better for me to change to another company. I would also like to ask why is it happening like this and also this is the second time it has happen, last time also i had to waste money i don't think i can do that again. Thank you

My tatasky customer id is [protected]. Tatasky representatives are continuously calling even after cancelling their calls. How can you call your customer again and again even if they are cancelling your calls? Please get some another work for your representatives. I have told them many times to activate dnd on my number still it has not been activated. I don't want any unwanted offers from tatasky. Please do something otherwise i will switch to any another dth service they are hassle free and customer friendly too.

I want to change my registered mobile number that i lost for my tatasky id [protected]. I called tatasky helpline but when i entered my subscriber i'd i was replied many times incorrect subscriber id. Please mail me solution on my i'd [protected]@gmail.com. My tatasky was not in use since last 4_5 years. Please send me the procedure for changing my rnm as i have no other way to login into my account.

My reg mobile no. Is [protected].

I call tata sky customer care excutive too many times for change in my pack as per government new channel policy (Trai). But tata sky delaying in this services. Resolve my problem as soon as possible. Otherwise i'll change the dth operator. Trai pass this policy why tatasky delaying to apply. Apply this as soon as possible

I am subscriber of tata sky id : [protected] since long & presently availing basic plan of rs. 199/-. I had paid annual charges as per your plan. There was a credit of rs. 1087.98 as on may 31, 2018 in my account.
On june 7, 2018, i got a call from tata sky for providing hd channels, but i refused to accept it as i had not having hd tv. But company’s executive/employee told me that being a loyal customer, the company is providing this facility free of cost. After long conversation with him, i gave my consent for same as the company’s executive/employee had assured that prior to levying charges, same will be informed to me in advance & after giving consent from my side, same will be applicable. But later on, the company have debited my account from june 7, 2018 itself, which was not fare.in this regard, i have lodged two complaints on dec. 22, 2018 & dec. 28, 2018 having no. 19viw2m & 1a08y9i5 respectively for refund of charges but my concerns not yet resolved. On dec. 29, 2018 at 7.07 pm, i received a call from the company and their employee/executive has confirmed that free period of hd channels was 3 months but my consent was not obtained prior to charging of hd channels facility. I have also sent e-mail on dec. 30, 2018 and reminder dated jan. 3, 2018 & jan. 6, 2018 but company has not responded as yet.
My concerns are as under:-
1. Whenever the hd channels facility was free for 3 months, why the company has charged the same from june, 7, 2018 it self.
2. Why prior information was not given to me by the company prior to levying charges in my account.
3. On sept. 5, 2018, the company had revised its hd channel package charges from rs. 3.30 per day to rs. 5.83 per day and charges in my account without informing as well obtain consent from me.
Hence, i request you to please instruct the company (Tata sky) to refund my entire deducted amount rs. 960/- fraudulently charged in my account immediately.

Hi,
My id : [protected]
This problem i started facing is more than 20 days. It gives an error saying "card initialising (28)" or no signal.
The technician visted more than three time but they are unable to resolve the issue. I am paying for the service but i am unable to use them. What's amazing is that they are least bothered about solving the problem. They vist and with few minutes they claim to solve the problem, but the same problem reappears after couple of hours. They even changed my card in the set top box charged me rs 300 but the issue is still not solve. Even after informing the local technician that the issue has reappeared they do not pay any attention.

I have installed tata sky dth (Sub id no [protected]) at my mumbai residence since many years. Since last 2 months i have made repeatedly complaints, their men have visited many time, but i am not able to view dth properly. I have paid for their service charge, new hd box but still multiple times in a day there is no service.
I have paid for full year. I have made many complaints.
Kindly do the needfull
Jatin sutaria
[protected]

As per msg from iy-trai at 8: 42 today. I contacted to tatasky for submit my choice selection to migrate on new tarrif but tatasky refused by saying "abhi tak plan laagu nahi hua hai jab hoga aapse sampark karenge" tatasky also didn't provide any machinery through which i could migrate my plan to new trai tarrif. I feel by their talking thattatasky supposed themselves on top of customer, trai and judiciary. Pls make tatasky to release information and software accordingly and help me. Thanking you

My subscriber id is [protected]
Mobile no[protected]
Pairing error appears on screen. The message that is appears om screen is that...
This is a wrong card for this setop box.
Please resolve.
I have recharged but wasted my money from 3-4 times.
Please resolve my issue.
I have mailed many times. I do recharge acvording to company's phone conversations. But problem not resolved.
Thanks

I have enjoying tata sky dth last five years.

The new rules for dth and cable operators by telecom regulatory authority of india (Trai) come into effect on february 1, with january 31 being the new deadline for customers to choose the channels for which they wish to pay.

Airtel, hathway, dish tv release prices for channels after trai’s new framework.

Tata sky is not release price for channels till date, however i have continually called with customer care executive of tata sky but no response till date and said only our dth operator has not decided price of channels till date.

Answer from executive hanky banky type.

Please look in my problem and solve the problem

[protected]

I brought new connection Tata sky on 06/01/2019 but now my account is deactivated since am not get any clarity from Tata sky I'll pay 1500 totally so kindly do the needful.so kindly said to refund my money I am keep on trying Tata sky to highlighting to customer care since they are not giving any clarity infact I spoke to nodel officer also but still am not get my refund.

I had requested to cancel my account at end of nov2018. Tatasky was supposed to refund me rs1036. At that point of time they told i will get the refund within 20 days, still i didnot get it. Finally i got a mail from [protected]@tatasky.com on 26th dec2018 -
"this is in reference to your sr # 19futc9a for subscriber id [protected], pertaining to cancellation and refund request.
Basis our discussion with you on the refund to be processed, request you to please email us a scanned copy of your cancelled cheque to this email id or [protected]@tatasky.com within 2 days. On receipt of the same, we will initiate the refund amount through rtgs / neft transfer.in case, we are not in receipt of the cancelled cheque within 3 days, refund through dd shall be processed in your name as “gourab ghanty “and dispatched to the billing address.
We await your cancelled cheque for further action from our end.
Warm regards
Channa basava.
Tata sky
[thread id:1-19z5x9vk]"
On which i provided all the details they asked for neft.
Now also if i call customer care they are telling 20 more day they will take, and they dont know how they are going to refund (Neft or cheque).

I raised request for relocation on tata sky they accepted after two hour or so the technician gave me a call saying "i will come but will charge 200 extra as this area is under influence of local cable operators" now i accepted the charges and told him to come. He scheduled the reinstallation on the next day. I got to know that my relocation request was cancelled and then i asked the technician he said your address on the database won't change but i'll install it i told him to not come.

Hello Sir,
I, customer of tata sky with
customer ID [protected] would like to say that I have recharged my
tata sky but the screen says "This
set top box need to be Paired".
Please resolve the problem as soon as possible

Thank you