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Tata Sky Complaints & Reviews

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Updated: Jan 18, 2025
Complaints 12310
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5114
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Tata Sky reviews & complaints page 135

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T
Trupti Rukari
from Pune, Maharashtra
Jan 6, 2019
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not taking the complaint seriously

Address: 411013
Website: Tata sky

I have called in tata sky customer care services on 24th nov at around 06:00 pm to change the plan. However executive said that the plan is change from that time itself. He also called me back to confirm it. Later on 25th at 1:00 am around i recharged with amount 220 and came to know the plan wasn't change so immediately i called in customer care and told them about the previous call and ask them to take the request of same on this they replied...
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sandeep padhiar
from Delhi, Delhi
Jan 4, 2019
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1a0e3lh5, 1a5ddl8q - worst services

Address: 110075

Worst services by customer care, following from more than 20 day still not resolved. Technician are incompetent and didn’t know what they are supposed to do. Every time you call them, they have the standards answers they have referred to concerned departmen, no accountability. Didn’t expect that they can go so low in customer services...
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Hayath Basha K
from Chennai, Tamil Nadu
Jan 4, 2019
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rs.2000 coupon not reflected in my account.

Address: Chennai, Tamil Nadu, 600076
Website: tsky.in/s/dvFxNYs

Hi,
I installed tatasky in my house i got a message with an url saying register in this url and get rs.2000/- coupon. But after registering i don't see rs.2000/- in my account, this looks like cheating...
I raised a complaint in customer care and they said if you refresh you won't get the coupon and also read the terms and conditions.
When i have not refreshed then i should have got the amount... Which is not reflected......
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G
Goldi1987
from Hisar, Haryana
Jan 3, 2019
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tata sky pathetic service

Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

@tatasky patheic and worst service ever... How can u guys closed my complaint without any solution and without my permission??
Now i m going to complaint in all social media. Never recommend tata sky to anyone.
I am not at all convinced with chat process of tatasky, my complaint is regarding referal amount. Tata sky denied to gave me that amount.
I will now complaint to harit nagpal

My no is [protected]...
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Q
qm205
from Dimapur, Assam
Jan 3, 2019
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recharge exhaustion

Address: 824201
Website: [email protected]

Annual plan recharge has been done in connection no.[protected], [protected], [protected] &[protected] but plan had been converted into monthly/semi-annual plan without any prior intimation to the consumer, this is against consumer policy. Before changing the plan a intimation must be given to the consumer. kindly provide your feedback on subject....
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N
nalloor
from Mumbai, Maharashtra
Jan 3, 2019
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tata sky id 1170221491 transfer connection seeking extra charges

Address: Mumbai City, Maharashtra
Website: www.tatasky.com

Hi,

I have a tatasky connection tata sky id [protected] from chennai and requested transfer to mumbai. And now tatasky asking me to bear rs.650 for transfer charges and some cable charges. This is illegal as i have not given cable dish etc while taking and by default company has to transfer with all equipment without charging.

I requested 5 days on 30dec18 but last 4 days i am unable to view my tatasky as i have...
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R
Rohit Jhangra
from Noida, Uttar Pradesh
Jan 3, 2019
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tata sky set top box very very bakwaas quality

Address: Faridabad, Haryana, 121006

Tata sky set top box is getting restarts automatically after every 10 minutes.
Seriously the quality of tata sky set top box is very very poor. I have replaced twice in 2 years. That means at every year customer has to purchase a new set top box with annual subscription.
I am very dissappointed with the quality.
When i purchased the new set top box it was working fine but after 2 months it stopped working then i called...
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S
sundar.india
from Chennai, Tamil Nadu
Jan 3, 2019
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tata sky not allowing customers to select channels and pay as per trai rule

Website: www.mytatasky.com/web/portal

Tatasky is still having the old pricing where they overcharge customers. For instance sony ten sports hd channel costs 75 rs currently in tatasky but as per new trai pricing regulations sony has shared the pricing for all their channels and all of the sony hd (And sd) channels cost only 90 rs per month. Tatsky is being unethical and cheating customers by not implementing the trai regulations. Other dth providers have agreed for the new pricing...
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B
B.K. Das
from Vadodara, Gujarat
Jan 2, 2019
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as per trai new price, i am not able to switch new packages under tata sky

Address: Vadodara, Gujarat, 391440

As per trai new price for dth channels, i contacted to tata sky regarding new prices and as per tata sky it is not implemented and still their site is showing old prices. Whereas for a consumer the last date is 31st january to switch to new pack.

Other providers like airtel already showing the new price, why not tata sky?

Paying a very high amount for all the subscriber ids [protected] (4 tvs) [protected] (2 tvs)...
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M
Meera Beladiya
from Surat, Gujarat
Jan 1, 2019
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regarding card error

We have this tata sky set-top box at home. It was working fine till now but today suddenly its not working and shows the error -

"this is wrong card for this set top box. (Pairing errror)
Nds no. :[protected]
Digicard id is[protected]"

I tried removing and reinserting card but it didn't work. So, please solve this issue as soon as possible....
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K
Kb@29
from Bengaluru, Karnataka
Dec 31, 2018
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less channel shown despite platinum package

Address: Mumbai City, Maharashtra, 400078

Despite of having a Platinum Package, Tata Sky drops selected channels like Sony Le Plex. Upon calling customer care, they pointed fingers towards Sony Channels for not showing Le Plex. Everyday on TV we see ads for being able to choose our own channels & packages, however Tata Sky has not yet uploaded new packages (Channel list) in their website. So i am forced to renew my existing Platinum Package so that i can see all the channels, specially...
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kuldeep teotia
from Noida, Uttar Pradesh
Dec 30, 2018
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tata sky- disgusting service provider

Address: Meerut, Uttar Pradesh, 250501

Tata sky is the worst service provider. Tata sky is not bothered about any customer who is suffering badly because of their disinterest in providing after sales service. They are not even sending any technician at me home. A customer keeps on sending them emails/calling their helpline n no. Of times. But they don't bother about anything. Their sole motive is to harass a customer as badly as they can, so that the customer should throw out...
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Syed_1432003
from Salem, Tamil Nadu
Dec 29, 2018
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not providing channel

Address: 583101

Sir all the world knows that trai is providing channel at very good price. Eg (Zee family pack for rs 45 & star plus channel for 49) but when i spoke to tata sky customer care they are saying they have no knowledge about it and don't know anything about it.. Why are we at loss and how can they say they don't know and why can't we enjoy the channels as shown by trai...
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A
arunsinghmails
from Mumbai, Maharashtra
Dec 29, 2018
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shabby handling of customer complaint by tata sky

Address: 831017

I am a tata sky subscriber [protected] for a long time.
Recently i have shifted my residence from kadma area to baridih area of jamshedpur.
On 26.12.18, i had given my requirement of shifting the connection from one location to another, through customer care. Job was scheduled for 29.12.18.
I was later on confirmed on phone by tata sky that on 29.12.18, technician will come to the present address (Kadma) after 11 am....
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Prateekvishwa
from Mumbai, Maharashtra
Dec 29, 2018
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unauthorized charges & cheating

Address: 400610
Website: www.tatasky.com

Hello,
I am really disappointed with the way my recent complaint is handled by tata sky customer care. Sequence of events in my journey to tata sky is as below-

Subscriber id - [protected]

- i am a happy tatasky dth user since 6th oct 2012. I started with 2 set top boxes i. E 1 hd & 1sd set top box.

- on 31st dec 2017 i took additional set top box which means now i have 2 hd & 1 sd set...
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P
psan
from Pune, Maharashtra
Dec 29, 2018
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channel packs

Address: Pune, Maharashtra, 411018
Website: tata sky

I want to change the plan, as per new gov guidelines we can select the plans that we want. I contacted cust care and they spoke to 2 people including supervisor and they says that the plan chnage is available for only new customers as it trial and dont even know when this will be available to existing customer which is wrong i dont want to pay more when i can select the plan and only pay for it... Really disappointed... While talking the...
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N
nirnikh
from Pune, Maharashtra
Dec 28, 2018
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not providing information about how to select your channels

Address: 411030

As per latest news updation, customer should select its own channel as per his convenience. When i call to customer care asking how to select our channel. Their response is "we have no updation about it. You see the channels at the cost you are paying. When i asked that, other dth providers are providing the facility for channel selection then why tata sky is not providing the said facility. Then their answer is"we have no updation.
This...
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A
Asal naga
from Aizawl, Mizoram
Dec 28, 2018
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wrong card for this set top box (pairing error)

I don't recharged my tata sky for three month, then i recharged it yesterday but it's not working.
There is the message on the tv display shows that "this is the wrong card for the set top box (Pairing error)
Nds no.:[protected]
Digicard id is[protected].
My subscriber id :[protected].
Please resolve the issue, thanking you
Waiting for your positive response in return very soon....
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J
from Chandigarh, Chandigarh
Dec 28, 2018
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recharged with semiannual pack for multi tv still asking money for the 2nd connection

Have been a customer of tata sky since the last many years.
I took a semiannual pack for 2 tv's and recharged with amount of 5784 on 10/08/18.

In the morning today the add-on connection stopped working. I gave a call to customer care and asked the reason since the pack is valid till feb. I was told there is a mistake on tata sky end and the issue would be resolved in next 24hours. I was also advised that i can recharge...
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ashish.madhavi1
from Malegaon, Maharashtra
Dec 27, 2018
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recharge offer benefit not received

Address: Pune, Maharashtra, 411028

I had offer from tata sky and it was aldo aired on tv and website about recharge via citi card. If customer recharged with citi card then he will get tata sky balance of Rs 2400/-. I have also screenshot of that offer. I contacted many times but not resolved my query and also tata sky closed my query without intemating me 3 times. If i call to tata customer care i was told that the offer is of bank and i hve to contact bank and i call to...
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