Claimed

Tata Sky Complaints & Reviews

2.1
Last updated Feb 17, 2024
Complaints 12299
Resolved
5113
Unresolved
7186
Quick Links
Statistics
Share
Contacts

File a complaint to Tata Sky

Having problems with Tata Sky?

File a complaint and get it resolved by Tata Sky customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata Sky
Customer Service Contacts

Tata Sky Phone Numbers

Toll free
1860 500 6633
2178
972
1860 208 6633
1224
530
1860 120 6633
711
419

View more phone numbers

Tata Sky Website

Tata Sky Head Office Address

Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India
400098

Tata Sky reviews & complaints page 135

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kb@29
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

less channel shown despite platinum package

Address:Mumbai City, Maharashtra, 400078

Despite of having a Platinum Package, Tata Sky drops selected channels like Sony Le Plex. Upon calling customer care, they pointed fingers towards Sony Channels for not showing Le Plex. Everyday on TV we see ads for being able to choose our own channels & packages, however Tata Sky has not yet uploaded new packages (Channel list) in their website. So i am forced to renew my existing Platinum Package so that i can see all the channels, specially...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kuldeep teotia
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tata sky- disgusting service provider

Address:Meerut, Uttar Pradesh, 250501

Tata sky is the worst service provider. Tata sky is not bothered about any customer who is suffering badly because of their disinterest in providing after sales service. They are not even sending any technician at me home. A customer keeps on sending them emails/calling their helpline n no. Of times. But they don't bother about anything. Their sole motive is to harass a customer as badly as they can, so that the customer should throw out...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed_1432003
from Salem, Tamil Nadu
Report
Copy

not providing channel

Address:583101

Sir all the world knows that trai is providing channel at very good price. Eg (Zee family pack for rs 45 & star plus channel for 49) but when i spoke to tata sky customer care they are saying they have no knowledge about it and don't know anything about it.. Why are we at loss and how can they say they don't know and why can't we enjoy the channels as shown by trai...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunsinghmails
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shabby handling of customer complaint by tata sky

Address:831017

I am a tata sky subscriber [protected] for a long time.
Recently i have shifted my residence from kadma area to baridih area of jamshedpur.
On 26.12.18, i had given my requirement of shifting the connection from one location to another, through customer care. Job was scheduled for 29.12.18.
I was later on confirmed on phone by tata sky that on 29.12.18, technician will come to the present address (Kadma) after 11 am....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prateekvishwa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized charges & cheating

Address:400610
Website:www.tatasky.com

Hello,
I am really disappointed with the way my recent complaint is handled by tata sky customer care. Sequence of events in my journey to tata sky is as below-

Subscriber id - [protected]

- i am a happy tatasky dth user since 6th oct 2012. I started with 2 set top boxes i. E 1 hd & 1sd set top box.

- on 31st dec 2017 i took additional set top box which means now i have 2 hd & 1 sd set...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
psan
from Pune, Maharashtra
Report
Copy

channel packs

Address:Pune, Maharashtra, 411018
Website:tata sky

I want to change the plan, as per new gov guidelines we can select the plans that we want. I contacted cust care and they spoke to 2 people including supervisor and they says that the plan chnage is available for only new customers as it trial and dont even know when this will be available to existing customer which is wrong i dont want to pay more when i can select the plan and only pay for it... Really disappointed... While talking the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nirnikh
from Pune, Maharashtra
Report
Copy

not providing information about how to select your channels

Address:411030

As per latest news updation, customer should select its own channel as per his convenience. When i call to customer care asking how to select our channel. Their response is "we have no updation about it. You see the channels at the cost you are paying. When i asked that, other dth providers are providing the facility for channel selection then why tata sky is not providing the said facility. Then their answer is"we have no updation.
This...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asal naga
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong card for this set top box (pairing error)

I don't recharged my tata sky for three month, then i recharged it yesterday but it's not working.
There is the message on the tv display shows that "this is the wrong card for the set top box (Pairing error)
Nds no.:[protected]
Digicard id is[protected].
My subscriber id :[protected].
Please resolve the issue, thanking you
Waiting for your positive response in return very soon....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
J
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharged with semiannual pack for multi tv still asking money for the 2nd connection

Have been a customer of tata sky since the last many years.
I took a semiannual pack for 2 tv's and recharged with amount of 5784 on 10/08/18.

In the morning today the add-on connection stopped working. I gave a call to customer care and asked the reason since the pack is valid till feb. I was told there is a mistake on tata sky end and the issue would be resolved in next 24hours. I was also advised that i can recharge...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashish.madhavi1
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge offer benefit not received

Address:Pune, Maharashtra, 411028

I had offer from tata sky and it was aldo aired on tv and website about recharge via citi card. If customer recharged with citi card then he will get tata sky balance of Rs 2400/-. I have also screenshot of that offer. I contacted many times but not resolved my query and also tata sky closed my query without intemating me 3 times. If i call to tata customer care i was told that the offer is of bank and i hve to contact bank and i call to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravu01988
from Delhi, Delhi
Report
Copy

individual channel pack issue of tata sky

Address:New Delhi, Delhi, 110059
Website:www.tatasky.com

Dear Sir,
I am the customer of tata sky, as per new guideline of TRAI consumer has a right to choose individual packs, but tata sky is still not providing such facility to consumers.
Even I have called to their customer care, but they have no updation.While as per guideline last date is 31st Dec 2018.
Please resolve this issue.

Thanks & Regards

Ravi Gupta
Tata Sky id : [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jammi Raghavendra Rao
from Ongole, Andhra Pradesh
Report
Copy

not responding to my call centre call and whatsapp

Sir I am jammi Raghavendra Rao tatasky dth subscriber I'd no.[protected].Today I called their customer service telephone and spoke them about the paid channels. He said they are not ready.
I got a message on my whatsApp subsequently asking me send messages for each channel I want to pay quoting their channel number. And they wanted that I should send separate messages quoting their channel numbers in a proscribed format.
They...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonali Sahgal
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am unable to change my registered mobile number on tata sky

Address:Dehradun, Uttarakhand, 248001
Website:www.mytatasky.com

I am unable to change my registered mobile number on tata sky. Tata sky is not even accepting updation of email id. Its highly annoying to try every second day to update ur registered mobile number and email id... The old registered mobile number has expired so i request tata sky to look into d matter as soon as possible n revert me back on my email id - [protected]@yahoo.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Ejaz_Ahmad
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pairing error on my tata sky

I didn't recharged my dth since 3 months. I had recharged few hours ago but it is not working and showing "this is the wrong card for the set up box (Pairing error) hds (...) digicard id (...)" i am a loyal customer of your tata sky dth company. I request you please resolve this issue as soon as possible.
I had never faced such issues as i am your old consumer.
Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj khedwal
from Hyderabad, Telangana
Report
Copy

not providing channel list as per trai guidelines

Address:500035
Website:tatasky.in

I am a tata sky user for last 2 years (Customer id [protected]). This month i was up for renewal on 22/12/18 for platinum south hd.
Instead i called up co and asked them to provide details of channels which i can select and use. Unfortunately till today they have not provided me with channel list and prices, their only answer is we are working on it and once ready we will get back to you.
I had a chat with 1 lady on 23/12/18...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anil991
from Jaurian, Jammu and Kashmir
Report
Copy

unsatisfied service

Address:182141

Actually sir i see a add on my tv that we can choose our own channels or packs but when i call to tata sky customer care they said that they had no updates for that service... I called them today and the last date for the service is 29 dec... Please help me sir... I'm very sad about the poor services of tatasky... You should take some steps against tatasky...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhaw Raj
from Churachandpur, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change in name

Dear tata sky my name is kajal kiran with subscriber id [protected] but by mistake nehal kumar has been added at the place of kajal kiran on your officel site so i request you to change the name nehal kumar in the name of kajal kiran, i have to face many problems in handling my channel, you can contact me at [protected] and my email id i. E. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Z
Zarir Bhesania
from Mumbai, Maharashtra
Sep 4, 2022
This thread was updated on Sep 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

error 02

Address:Mumbai City, Maharashtra, 400027

My set-top box was working fine till yesterday. Suddenly I am getting ERROR 02. Digicard may not be inserted properly. This issue is just there and even after restarting the set-top box, cleaning the card and reinserting the card with the arrow on top did not resolve the issue. This is the first time I am getting this. Please help as its really annoying...
+1 photos
Helpful
55 other people found this review helpful
55 found this helpful
12 Comments
Report
Copy
P
PritamPawade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forcefully arranged technician visit and deducted 100 rs from my tata sky account

Address:Pune, Maharashtra, 411062

Tata sky account no. [protected]

I requested for remote replacement on 20th december 2018.

Delivery boy delivered the remote on same day, and 200rs deducted from my account on same day.

On 21st december i got message telling my account has been deducted for technician visit. (Which i never requested for)

I contacted their online chat service and helpline numbers but i got horrible...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
anradhakrishnan
from Chennai, Tamil Nadu
Report
Copy

pushing back recharge due date by 1 day per month

Address:Chennai, Tamil Nadu, 600028

You are collecting recharge for a month, but do not give me full value. Every month I am denied one day’s service. I lose 3% every month! For October the due date was 27th; For November, it was 26th’ and for December, Tatasky has made it 25th. Stop this practice.. In future, the due date for me for monthly recharge must be the 25th day only....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy