Tata Sky Complaints & Reviews

I am a new customer and it is just 4 month before i take the connections of this company, my connection is under warranty period there after company charge wrong from my account on 9-1-2018 & till now company not refund my amount, & i have proof of audio recording that representative from tata sky customer care has accepte that they have charged wrong amount, they just saying sorry sorry sorry from[protected] to[protected] days but till saying - - sir please wait, sir please wait, i completely harras by tata sky... I suggest that don't take tata sky connection... Worst worst worst service c - grade to c - grade service,, my contact no - [protected]

I was staying in bpcl colony chembur at company's accommodation at flat no.161, building no.22 more than a year back. The bpcl had provided me a tata sky connection with id [protected]. But, now i have shifted to my new location at kamothe and had taken new connection with customer id [protected].
But repeatedly, the old connection id [protected] is appearing again and again when i am trying to recharge with new id [protected].
Pl. Cancel the id [protected] and keep the id [protected] active.
Regards,
Parimal mondal,
[protected]

Respected sir/ madam,
My name is pardeep verma i am a regular customer of tata sky id no is [protected].
And my registered mobile no is [protected]. Last 10 days i have recharged my tata sky account with 310 rupee only. The same but 2 days later i have got a text message on my registered mobile no for detective account due to low balance kindly told about my tatasky plan in brief detail and detective extra service on my account with immediate effect.

Regards,
Pardeep verma
Darlaghat (H. P.)
Mobile no.[protected]

Our tatasky connection was not functioning properly. We called tatasky helpdesk, who very promptly sent their technician home. He fixed the problem, then started pushing and asking my parents to take a new tata sky hd connection. He started by the connection is very old, you should change the box, and when my dad did not budge, they went till the extent of stopping our services temporarily to scare us. When i threatened i will the tatasky hepdesk again, magically our services resumed. And he was constantly on phone with his boss - ms saritha, who was all the trouble maker. When we finally did not give in to add a new hd connection, he then said we need to make a call to customer service, i asked him for the number. He said i l dial. I said you tell me and il dial, he told and we took the call on speaker. What he actually did is add a package to our subscription, without even telling us. This is the way a big brand's name goes down.

Dear sir,

My name is aziz hussain, i have purchase a tata sky dth, due to some issue i have change my name & address details on my connection.
Old connection details are as belows -
Customer id [protected]
Name - tashi tamang

New address & name
Name - aziz hussain
Add - chuchot shamma leh ladakh
Ph - [protected]
Kjhfdndjfgjkvfdlkvdkekrlsgfmklkgfnmlkfgkm'gfigr;mlefogs;klhfkpo
Htzdbkm'hfdokpfbk'zhdfjp'zthedmdnfmkhfopethzdmdzhfkbphzdm, gnfok[thzl;gdlktzm;lgpoherrv;gldvflgogdffd'g

On 22nd dec, 2017 we took new tatasky connection at our mumbai home. I got one subscriber id : [protected] from tatasky, but on our tv screen different subscriber id. It happned only because tatasky servicer engineer has installed wrong setupbox at our place. I m taking followup with tatasky since 22nd dec, 2017 regarding this but still not any single action took by tatasky

Subcription id : [protected]

I have subscribed bumper pack with rs 4675/- and hd access fee rs 1925 (Annual) in last week and i have been told that under bumper pack, i will be be able to view all sports channel. However, even after repeated call to helpline (12 to 15 calls), i am unable to view ten 1 and ten 3 sports channel. Even your technician has attended thrice but my problem is not solved yet. With each call, i am assured that the problem will be solve but i regret to mention that still i am suffering with the same problem. Now i left with no other alternative but to lodge complaint with you and hope that the problem will be solve.
Last year also i had subscribed the same pack but could not view ten 1 and ten 3 throughout the year.

Your technician had come to repair id no [protected] at about 1 pm in our building, while doing his job with negligence he has disturbed our dish (Umbrella) so we are not receiving any signals from then, now we had called tatasky to solve the problem but he says that my account will be debited for solving the problem.
Now i request you to solve the problem at your cost, don’t put charges on me for the negligence of your technician.
Waiting for a justification

Hello, i buy new connection from online for my house at satellite ahmedabad from your agent come for my house but he didn't conceal wireing. Open wireing not allowing in my society it ready pipe for conceal so iam doing more than 20 phone from my office but your agent not cooperate and taken back all dish setup box etc i am age about 68, my mobil no [protected]

We would like to inform you that tata sky dth 11 id’s of 44 box payment paid to you against installation for the same but till now you are unable to deliver us the bill for the same, due to that a problem occurred in our settlements of account.
Therefore you are requested to kindly provide us a copy of bill for the above subject cited asap.

Warm regards,

Sanjay mohan
Engineering

22nd mile stone |national highway 8 | new delhi, india |
T: +[protected] | m : +[protected]/ [protected]
E: [protected]@gnhhotels.com w: www.gnhhotels.com

Hello
I have asked for tata sky connection at my rental house at bathinda. My coustomer id is [protected]. Opeeatoe camr at my house in evening at around 06 pm. He told to my wife that if you want to install ur device today only then i will do wrong connection so better to install ur device tommorrow. And he scold my wife also. After some time he started the installation in evening and in hurry he removed the cable which was installed inside the wall by my house owner. And in between he stopped the work and run away from the location.
Connection was not done yesterday and wires was in removed condition till now.
Due to very rough behavour by the operator my wife is very sacred about the tata sky operator.
I am going to lodge a complain against tata sky regarding missbehaviour with women and breaking my house hold material. I have lodged a complaint yesterday evening and till now no resolution has been provided by the company. If my complain will not be taken seriosly then i will move to police and court also.
Mani kant pandey

Dear team,

I had migrate to tata sky from reliance digital tv (Reliance dtv id :[protected] on 2 nov 2017. I have a yearly subscription which will expire on 18 may 2018. And i bought this plan for rs.3240/-.

At the time of tata sky installation your executive said within 4 to 5 days the balance will transfer to tata sky but till now it's pending.

I had a word with tata sky customer care many times but every time they close my complaint without give me any solution.

Thus request you to look into the matter as it already take too long 70 days. Kindly transfer my balance as soon as possible.

Tata sky id: [protected]
Reliance digital tv id:[protected]
Migration date: 2 november 2017
Tata sky rmn. : [protected]
Reliance dtv rmn.: [protected]

Warm regards;

Mohd afaq
[protected]/ [protected]

For your information i still need to get back first month free for english entertainment pack

Please take action against these below people for following up with the below subscriber id [protected] though intimated them multiple times no response till now

These are the candidates of tatasky
Bhavana
Suchitra

And prasanth (Called on 9th november and 5.30pm), this guy is arguing that there is 80 rs given freely from tatasky

Please fire these # from your support team for arguing with customer for refunding my money

I need a serious action on these # as the ladies called to me to numbers [protected] and [protected] plenty of times

Wasting hours of my valuable time with discussions and arguements

But no action is done regarding my service i actually need to get back - one month free service which i am eligible for

And today this prasanth has called telling not a rupee has to be given,

I have the statement of how much deducted, clearly with me,

So some senior level person look into this and take action aganist these bloody #

Regarding my service i actually need to get back - one month free service which i am eligible for
And i need to get back my first month english entertainment pack which is activated and though immediately on same date requested to deactivate not done on customer support team by the so called spoken customer care person with my subscriber id [protected]

I want these at the soon

Thank you
Ashok
[protected]

I got a message today stating that tere was a additional channels ten 1 added where as i had never added it
I called up the contact center @2:53 am and tried to explain the person but he was least bothered and asked me to call back
He was very casual and when i asked for a supervisor i was denied first and then was on hold for a long time

This is a pathetic service

For your information i still need to get back first month free for english entertainment pack

Please take action against these below people for following up with the below subscriber id [protected] though intimated them multiple times no response till now
These are the candidates of tatasky
Bhavana

Suchitra

Deepak

Anirudh

And i need to get back my first month english entertainment pack which is activated and though immediately on same date requested to deactivate not done on customer support team by the so called spoken customer care person with my subscriber id [protected]

I want these at the soon

Thank you

Ashok

[protected]

Kindly note that i was a reliance big tv customer bearing id no.[protected]. You had advertised in big tv that services of reliance digital tv will expire in november 2017 & that you have tied up with big tv to transfer the entire balance in new tata sky a/c. To be a tata sky subscriber you had requested to give a missed call on [protected] before 18/11/2017. I did accordingly & tata sky service was provided to me vide id [protected] on 04/11/2017. But my tata sky service has been withdrawn since 03/12/2017 saying my balance has expired. Kindly note that your tata sky services were given to me on the condition that my big tv balance will be transferred to my new tata sky account & that i must give my big tv set top box along with remote control & id card to tata sky installer. My big tv balance was upto 31/07/2018. So the tata sky company should give me the same pack of silver plus equivalent or return my big tv set top box, remote control & big tv id card no.[protected]. My mobile no. Is [protected].

As per the last account statement received from your end it is found that my address is incorrect. I have already communicated the same prior to the renewal of my yearly bill amount. No fresh fresh statement is received till date, as such i could not know whether my postal address is corrected or not. Please arrange to correct / rectify my postal address as given below
Tatasky id no.. [protected]
Badal roy basunia
Senpara south
Near sandipan byayamagar
Post & dist. - jalpaiguri - 735101

I have tata sky hd+ box with inbuilt dvr (3 years old purchased set - subscriber id-[protected]). I was facing no signal issue for all hd +1 channels and in case of recording 2 simultaneous programs the recordings were not happening while company claimed 3 recordings with new firmware upgrade. Today i raised an work order with tata sky - wo#12fg4il4 for service to address the same as i normally always go for annual pack (Including hd access...

Respected sir/madam,
I am using tata sky set top box in my t. V. From last six year but every year satellite problem are creating in set top box and every year set top box are changing by your technician also and we are paying huge money regarding this. Today i had online request for this problem and your representative had come for this and tell us "your set top box has been damaged and you will charged 999/- for new set top box"

Sir, this system is not better because i have already paying to tata sky by every recharge then every year new set top box purchase is impossible so you are requested for solve my problem and check your contractor work.
Ramakant
My subscribe tata sky id is [protected]

I'm living in an area where signaling should not be a problem. It's been 3 months since i have taken tata sky service and have faced technical issues 4 times. I keep getting error saying set top box not receiving signals because of bad weather situation even if the weather is good. While calling customer care support number, customer care representative keeps talking unnecessary nonsense saying recharge this and that package without giving any concerns about the actual issue. They keeps you on hold for 15-10 minutes if you make them listen your issue somehow and they listen and drop your call without giving any solution. When i got the tata sky connection before three months they said everything is in warranty including set top box, cables, dish etc. Now whenever they arrange any visit from their technician they charge extra saying technician visits are not in warranty which completely doesn't make any sense. A technician will only visit if there's any problem in set top box/cable/dish which all are in warranty then why the extra charges? To conclude all i can say is tata sky is worse service provider ever. Also it hires uneducated and abusive customer care representatives who treats customers as #.