Tata Sky Complaints & Reviews

The site to recover forgotten password keeps throwing "Technical Error, please try again" for over 7 days. Obviously the company has not tested or does not monitor errors on their site. Their helpline representatives don't care and are clueless and keeps asking me to "try again".

To test it just go to mytatasky.com, click on "My account" on the top right corner, and click on the "forgot password" link on the dialog that pops up.

The URL of the site is https://www.mytatasky.com/web/portal/login#.

Sir/Mam,
Customer I'd: [protected]
Customer name: omprakash kumawat
Tata sky screen shows signal lock And first time installation setting.
For every visit tata sky taking the charges of 225 rs. And Every time observed no major technical issues, we are paying 200 to 285 every month and also paying 200 rs visiting charges of operators.
After that paying we are not able to view the channels.
Service not provided as per expectations.
Signal 📶 lock 🔐 and first time installation service is free by service provider, as per messages shows on screen it should be free of service, ask to tata sky to do service free so we can view the channel, and we have paid rs. to tata sky every month for viewing channel, we didn't paid to tata sky for panic or waste of money.
Please take this complaint seriously in favour of customer.
Regards
Omprakash kumawat
[protected]

Hi, my tatasky subscriber id is this, [protected], last month only taken connection, after one month they told us to recharge and asked us to give a call back to customer care to change monthly package. I did recharge on 27th and have called several times, no response from those people, finally after 4 days again i called, got a response and saying like your recharge amount got deducted from last month package, need to recharge again which is not at all fare, really upset with the service, whatever recharge i have done 230 rs is gone.

Sir / madam, the guy you have hired as technician is lost... He needs money pls send him to somewhere else... Like brothel... Sorry to use that kind of word... But he deserve it... Extremely unsatisfied with his service... Remove him to protect reputation of your company... Saying this because i had lodged a complaint recently but he had done hardly any work all my wires / cable laid un-tugged... One of the most unsuitable place was chosen for installation of dish... As i was not present... Signals went wayward after the installation... Pls mind it sir/ madam... The service is not free of cost it is worth two working days equal to worth of a negra worker... Not at all satisfied with your service and had been in relation with your company since last ten years... Do give athink on my heart...

Thanks...

Ssd
[protected]

My tata sky set top box is not functioning. My product is within warranty period. After repeated complains im assured every time that a person will visit my place within hours but from last 20 days im assured only but no one has resolved my problem.
And my balance amount is being deducted accordingly without service being provided.
My registered phone no with tata sky is [protected]

I had shifted to an apartment 3 months back which doesn't allow dth connection. I contacted the customer services to cancel my services. They said it will deactivate after my balance is empty. After the deactivation they have been calling me every day from past 3 months asking for reason for deactivation and telling me to activate again. I explained again and again but they still call me. I already told them to not call me anymore but they still do. It is getting very frustrating.

To whom soever it my concern,

I kalyan koneti have a tatasky account (Rmn: [protected] and subscription id: [protected]) and i have one more account on my wife's name ramadevi m (Rmn: [protected] and subscription id: [protected]). On last week of may'17 while log in ur website for online recharge, i find a referral scheme (Refer and get rs.300 cash back) and by following instructions, sent a massage from [protected] number by mentioning the referral number [protected] & name brahmaiah koneti. Both number holders received acknowledgement messages and mr. Brahmaiah ([protected]) received a call with in few minutes from tatasky call center and informed that he will receive one more call for installation address details. Mr. Brahmaiah got one more call from tatasky for confirming installation and said the representative will come with in couple of hours to install tatasky set. After few hours, the representative from tatasky attended the confirmed address and completed the set top box installation. For activation, he asked the mobile number and i am at that place on that time. I asked which number he want, because we already have 2 tatasky ids on [protected], [protected] and we want this new connection to be activated on mr. Brahmaiah number i. E. [protected], which is already registered for activation by referral scheme from rmn : [protected]. He asked 3 above numbers and said "ok sir, ur new connection activated". But i didnt find any top up amount of amount rs. 300 on subscription id: [protected], and when i called tatasky customer care on[protected], ur representative said that, referral scheme not applicable for [protected], because new connection also activated on the same number, i. E. [protected] and also the connection activated from dealer not from tatasky referral scheme, so that referral scheme not applicable. He said tata sky is helpless in this concern.

He also said that concerned installation executive may activated this connection from local dealer to get his/dealer incentive. But in this case who cheated who?

It clearly showing that the installer, local dealer and tatasky combinedly cheated me by not providing proper guidance and hiding ur rules. When i check ur website with rmn: [protected], its showing subscription id:[protected] and in pending status. First month free subscription will be expires on[protected], and to recharge it i paid rs. 20.00 and rs. 492.00 through online. I called several times to ur customer care[protected] but ur call center people response is very bad. They have very poor listening skills and bad customer centricity. So, i felt email is only way to escalate my concern to the hierarchy. Hence, requesting to look into my concern, as not only my entire family also i made many of my frnds been loyal customers to tatasky.

Expecting at least a call from concerned authority, as i called to ur customer care many times but they just not able to listen my concern completely. I fedup with tatasky unprofessional cc team.

Regards / kalyan koneti
+91 [protected]

Same on your service...
I had raise complaints on 26th july, but still its not resolved...
Each n every time making fool me by customer care and technician... More than 6 times called at customer care but not responded..
Please help to resolve.. And i[censored] can't pls terminate my service i don't want any more rubbish service..
Rmn-[protected]

Hi! We will contact you on rmn in 2 working hrs to take appointment for visit. Tatasky wo no# yuih8gb will be attended in 24 hour.

I would like to change my present channel to dhamaka packet 199, that i am personally requesting you that due to my poor financial condition i could not be able to continue to afford my present channel packet which cost almost 520 per monthly. This is huge amount to me, i would be much happy if the request is granted once, so that me & my family may able to continue to enjoy the beauties of tatasky service.

I would like to change my previous register mobile number [protected] to my new mobile number [protected], i have lost the previous mobile no. For that i have been not getting latestt information from the tatasky service provider for many days. I would be much happy if the request is accepted
My tatasky id no. [protected],

Faithfully yours
Rocky shilshi
Tatasky id.[protected]

I am a tata sky customer... For last one month i am not able to view tv as service requires so i had requested on 21st of june in reply they confirmed me that it'll be proved within couple of days... Got confirmation sms on that... But till date nobody has come to my place yet.. I am asking you nowadays u can't spend a day without tv but i am spending

Since many days i am not receiving signal on the tata sky box. The society that i am staying in has a tie up with tata sky and have a common dish on the terrace. When ever i call the customer care there is a wait time of 6 or 10 minutes but the call never connects even after half an hour or one hour. Can you please send someone to check as even if there is bright sun outside, we stop don't get signal.

Dear sir,
I have lost my number which is [protected] and my subscriber id is [protected]. I'm in an urgent condition where i need to recharge online but cannot do so. Your help would highly be appreciated. I'm helpless at the moment and i need help. Please help me change my number to [protected]. Thank you so much for your consideration.

Thank you so much sir.

Since 2 mo ths its third time no signal coming in my tv last time i replaced hdmi cable by tatasky agent he took 500 no reciep now after 15 days same problem no signal in my tv i think its worst service am facing i will change soon if it not resolved and i will complaint in consumer forum too if i not get with in 24 hours

I'm getting this error for the past week even though it was working before that. I called the customer care number but no one picks up the call even after 30 mins. I tried for 3 days still the same. I raised a complaint in the site 2 days ago but no one called me till now. I regret for selecting this service. Every month i get call to recharge even though i recharged for a year. All they care about is the money and none cared about the complaint i raised. They say they have the best customer service but they reply only if there is a new connection or if there is an issue in the payment. I'm ready to pay if you are ready the resolve the issue if thats what you want. I did a big mistake by subscribing for a year or else i would have stopped the service and buy another good service.

Subscriber id: [protected]

Dear sir,

I am subscriber of tatasky number [protected]. I have recharged on 12 july 2017 of rs 350 for monthly recharge after 15 days it show message recharge your tata sky. I have talked to tatasky coustmer care they give excused this were not valid plan you must have charge new plan of 499.
But it was show monthly plan i do not want tatasky service any more. They are stealing the public by there own system.
You are requested please provide me my right against tatasky company.

Hi,
I am getting almost 10 calls per day marketing call from taka on my mobile.
Everytime they register my complain for do not distrib with then, they register complain but nothing happens. Again n again i am getting marketing tatasky.
Could you please please help me how to stop them.
One more thing they are calling me from landline[protected]. It won't start from +911 too is it legal to call from landline for marketing purpose?

A person name puneet and nikita from Kolkata tatasky had visited my residence to sell tata sky connection. they had explained that since we have purchased three connection so we get a family pack with discount. after a day we freceived a message that data pack expired we have recharged twice since then. later on complaining in tata sky office they hang up the phone. every week my family is getting the recharge done. we want tata sky to replace our set up box with proper scheme.

Tatasky employee has contacted us that the mike is being given free (In rs. 1)
To all customers and accordingly has handed over the same in exchange of rs, 1.

We want to make it clear that we do not need karaoke facility and therefore will not accept any charges against the same presently or in future.
If the mike is being distributed in the expectation that after one month, you will start deducting monthly / annual karaoke charges from our account then pl. Note that it will be termed as cheating. We confirm hereby that we have not and we will not subscribe to the karoake facility and if any deductions are made from our account, we will file case in consumer court.
We expect tata sky to confirm us that they will never charge us even a single rupee against karoake facility.

Was subscribing to south special package of inr229per month for two regional channels tamil and telugu along with english news channels. On enquiry was informed that inr199pack will also provide two regional channels. Hence has opted for the same, but all regional channels could not be viewed. Hence again called customer care and was told that my original pack will be restored in 24hrs. But it is not restored. They are saying now that south pack is only for people residing in southern region and not for people staying in other regions. Is not that ridiculous, then the current tata chairman should also not get his south indian channels as he is staying in maharashtra. I want my original pack to be restored, which they are doing as they want more money for another regional pack and english new pack. It is clear case of blackmailing by tata company.