Tata Sky Complaints & Reviews

My tatasky is not working properly from past 10 days, and i have tried your customer care no. And i have followed their instructions 3 times . Now i am frustrated so I requested to file an complain but your associates keep talking [censored] to me and they are rude towards me he keeps on asking verification nd then he sounds rudely that he won't file my complaint. And tells me to call again

He even misbehaves with me, and I won't tolerate this kind of attitude. So i am thinking to change my dth company,

I didn't knew that i have to face this kind of humiliation, rudeness, attitude.
Your associates clearly states that he won't file my complaint, and he dares me that "do whatever you can do, he won't file my complaint " .

His name is hirendar from Gujarat
Date : 25/07/2017
Time : 10:10 pm

As i am your premium customer
Thank you tatasky for this great experience

Hi,

I had recharged my sub id for rs.11650/- on 25/7/17 @ 19.00 hrs. Service has not been restored even after 21.00 hrs. All your customer care numbers are not reachable. Resolve the issue at the earliest.

Also, kindly clarify as to why your so called 'customer care' numbers are not reachable. When we received umpteen number of calls for recharge, once it was done we were left clueless. Does it mean, once the recharge is done, it is like 'game over'. Kindly clarify

Recently i recharged my tatasky account as per the agent's advice. Details as below:
Account recharge 4200.00 (Cr) online recharge - tata sky transaction id:ty[protected], receipt number:[protected] 23 jul 2017

The vouchers that i selected as part of the deal have not been sent to me.
The complaints section called up and said that i have not selected.
I have been a subscriber for many years and have been regularly recharging online.
While i dont know why my request for the vouchers were not honoured, the refusal to issue the same is unfair trade practice.

We are using the dth service of tata sky. We have paid full amount to renew our package on yearly subscription basis. Till 19/11/17. But in-spite of yearly payment our services has been disconnected, without any fault from our side. Our id is [protected]. We have maid several complaints through mail as well as personal telephonic calls but all vain. Even help line, nodal officer etc are not at all responding to our mails /calls. We want justice in the issue,

Hi

I am amarsh furia
I am using your service since 2010. But from last few months the service which your company has provided is very very poor.
Your consumer care is not at all responsive and have no idea about any problems which as a client i am getting.
It is taking far too long to resolve any complaint.
The technical staff is highly untrained & and its of no use to even talk to then as they just refuse to understand any thing
Right now also the situation is same its been 2 days that my connection is not working and its not being resolved.

Its been 2 months, i have contacted the operator. but its not solved.
A message is displayed " please initializing" . it takes 2 or 3 hours to start.
please look into the issue, as soon as possible.

Tata Sky Subscriber ID : [protected]

Sir i am a consumer of tatasky, since 2014. My id no is [protected]. I have shifted my house from bharatpur to jaipur in april 2017. My tata sky was not working
Properly so i have replaced it with a new one and paid rs600 for that. But within a month it started giving faults, so as per terms and conditions i have complaint to tata sky centre for replacement. They sent there representatives and change it. But they charge rs 600 from my tata sky account very suprisingly. I have paid for the new setop box which was installed earlie on 25th may-2017. Which company of india gives a 1 month warranty on their product!!!. Please kindly register my complaint so that i can use my product as soon as possible.

Dear sir,

We are tata sky customer from last 10 years, tata sky no signal problem last 3 days, Tata sky No. [protected].
We are residing at bhosari.
Tata sky screen showing no signal problem from last 3 days, unable to contact with your representative.

I Request you to resolve on urgent basis.

I got a call from tata sky representative who gave me the information regarding the annual pack. He told me to get my recharge done using paytm and told me that if i do that i will get a coupon of 2000₹. I beleiev d in what he said and got my tata sky recharged as the offer appealed me. The representative of tata sky told me that i will get my coupon code on my registered email address or phone no within 24hours. I did not get any coupon, which i was promised initially. I called up tata sky customer care many times, spoke to many representatives their, spoke to even the senior, but they all were not able to help me out, they are not giving me the cuopon which i was suppose to get.

Dear concern,

This is a very serious matter and needs your attention.

My name is meenakshi and i am a loyal customer of tata sky. My customer id is [protected]. Yesterday night i have registered a complaint regarding not receiving signal in my set top box.

Today morning i got a call from mr donald trump[protected] and he told that being sunday he can not come for repair. I told her that tomorrow i have to visit office hence, i can not come. He disconnected the phone rudely.

I have launched another complaint at tata sky thereafter and at around 10:45 am, another guy called me and told (Vikas [protected]) to recharge my account first, then only he will try to come. I told him that for past 2 years i am using tata sky and it never happens this way. I will recharge at my convenience and they should not say likewise. But he told from the company itself (Tata sky) he got this instruction. Even he said, tata sky service is not up to the mark and i must withdraw.

Please let me know is this a professional way, one should deal with a customer, that too loyal. I need your support and urgent attention in this regard. Otherwise, this type of people demarkets your brand.

With regards
Minakshi
[protected], [protected]

Mera tata sky mene jbse lagaya hai jbse hi usme prblm hai or usme kbhi bhi cable nhi aya. Kitni baar complaint krne par ek baar executive aya unka or bola sir cable wire khrab hai change hoye gi to mene bola ok change kr do but vo bola sir iske charge lagege mene bola ki me ki pay kru ye money company ka fault hai ye to agr me kisi shop se koi saman khridu or vo khrab nikale to me kiya me uske dubara paise duga kiya. But company ne aaj tak koi response nhi diya. Pls mera cable wire change kr diya jye bina kisi charges ke

My tata sky is not working past 15 days. I recharged from rs. 600. After that they get it repaired without bill and dealer said rs.100 will deduct for visiting and rs.200 will deduct for lmv part. But they did my balance nil. Now since then unable to watch tv due to they said recharge again.
Even new complete system is available for sale only rs. 750 with one year gaurantee.
That case i said why my all balance finished from ac i will take another. Connection and refund my amount.

The setup book is not working properly and is not receiving signal. No wires are disconnected but it's still not working needs an urgent fix it's not working since 9 days and it's not possible for my kids they love watching tv and that's the biggest problem i have to face them so please send some asap to clear out this problem so i can live peacefully with my kids not troubling me

My Tata Sky ID is [protected]. Since last 3 days I am not getting signals. When I tried to contact on Customer Care center it is very difficult to lodge as first it ask press various numbers and then I need to wait for 3 to 4 minutes by this time I am wasting my time as well as my mobile money.

Dear all

I want to highlight the unfair and unethical business practices used by tatasky service team and top leadership team. I am using tatasky dth connection since past 8 years but getting signal issues in my connection since past 3 years continuously. During this period, even tatasky service engineer visited my home several times to fix the signal issue but failed to solve this problem and even they charged me for visit of service engineer.

Due to signal issues, i have not enjoyed tatasky services but i kept on recharging my tatasky account and tayasky team always kept on deducting their monthly charges despite of signal issues in my connection.

So tatasky dth is befooling and cheating the millions of layman customers in our country by giving poor signals in few connections and then charging engineer visit service charges from the layman customers. So by applying this modus operandi, tataky is making crores of money everyday and every month.

So please forward this message to atlest 100 tatasky customers in your friend circle to protect the infringement of their rights.

Regards
Kuldeep antil
Sub i'd:[protected]
#[protected]

It is humbly requested that my tata Sky connection is out of order since above subject date no body has come to attend. Kindly arrange to disconnect my connection as I'm going to another firm and also credit my account through the balance amount since 23/6/2017.Thanking you

Sir,

I have been a tata sky customer for the past six years with the account number - [protected]. I called the customer care to change the base pack to south sports plus which satisfies all my monthly needs and within my budget., but when contacted tata sky refused to change the base pack either to south sports plus and south prime @ 290/- month which is totally unfair for a long standing customer. Kindly change the back pack as per my request, else i have to look for some other operator who takes care the customer request seriously.

I complained about my set top box not working as i have two tv sets i checked one was not working. I complained and got message from tata sky that their person will attend by 10 tomorrow. After sometime a female calls saying their person is nearby can he come i said yes after sometime female named kajal jha calls saying person cannot come tomorrow at ten. Then she threatens that my complain work order she will cancel if i insist as per sms recd from tata sky that the person should come in the morning by 10 or 11. Then she disconnects and sends sms for the person will come after 2 days and in evening after 7 pm. I am very very disappointed with such kind of disgusting attitude of a tata sky employee to a privileged customer. Then i complained to tata sky again spoke to a better person mr. Pratik. But i want action from the seniors and i want reply what right a employee has to cancel any customers complain and overrule as per their choice the time for a complain.

Regards

Cecil

Hi,

Subscription id: [protected]
Name: dr. Surinder ohlayan

I recharged my tata sky thru hdfc payzapp app for rs 200 on 26th june but till date the amount is not credited in my tata sky account. I approached hdfc and as per them it is a successful transaction. Here are details
Transaction date - 26-jun-2017
Merchant name - mvisa-mvisa tatasky bangalore in.
Transaction amount (In rs.) - 200.00
Arn no. - 74799207177000866549577
Auth no. - 067064

Please credit this amount in my tata sky account asap.

Also contact me on my alternate number [protected] as current number mobile is lost.

Against consumer i. D.[protected] paid annual subscription of rs 8500 twice, 1st on 31.05.17 n 2nd on 01.06.17 due to non confirmation of receipt on 31.05.17. Requested to make the refund of rs 8500 giving details n snapshot of bank statement thr. Mail on 20.06.17. I have made a complainagain on 19.07017 after updating my bank passbook. The amount has non been credited in my account. I fail to understand the reasons for delay in making the refund.