Tata Sky Complaints & Reviews

#Tatasky horrible pathetic service no ways not at all I am stick with tata sky just coz paid yearly subscription called thrice in a month coz not getting signal as a prime customer they are not suppose to charge me but still they did rupees 1400, only a month having a new setup box and says that warranty void after a month thats wat they said, when asked for discontinuation of setup box and give the refund the executives denies to refund is this how it is suppose to be hell with this people, when u get pissed of on them they hang up and than after an hour other person calls u and threats u to take to police station wow what a customer service, would never recommened to others never never never paid rupees 8500 for 2 connection in a month and after that to get the problem fixed in their setup box paid 1400 extra, think twice befor buying it.

Myself Dr. Mahesh Doiphode, is availing Tata Sky service right from the beginning of Tata Sky launch. My Tata sky ID is – [protected] and writing as a complaint as I am unable to view Marathi Channels viz. 1203, 1210, 1214 since past 6 months.

During the past 6 months, this is the 4th time I am registering the same complaint. Apparently all the other channels are seen without any disturbance. For the past 3 times the service engineer visited to solve this mentioning that he is replacing the signal receiver packing by some cardboard packing and have taken service charge from me of worth Rs. 240/- [approx..] every time.

The same problem is repeated and upon calling the Customer Care, I have got the same reply that the service engg will come and replace the receiver packing. This time I am not going to pay any charges as I have already spent approx.. Rs. 750- 900 for the same. I was never clearly indicated of what the problem is and this approach from your end is not called as a Service.

Looking forward for a correct technical solution so that I am not facing this problem repeatedly. Anyways, as I being a Doctor rarely watch Television, that too if I am unable to watch what I wish too, I am not keen to continue the service any further.

Dr. Mahesh Doiphode
[protected]

Tatasky is the worst. I am a stark new customer for only 1.5 months. And the harrassment i faced is unfathomable. This representative named gaurav yadav came to our house and sold the package. And ensured us that all channels will be there but in 199. I asked him more than twice and he said yes. So that we could buy tatasky which we did. He told me all these lies in whatsapp too i have all the messages. And i repeat he is a representative and not a dealer.in the invoice his name is written in the place of representative and code and also in the first month when i faced problems and i called the tatasky kolkata centre, they put me through this gaurav yadav guy. I was promised 3 months service without recharge but now they are asking me to recharge again. And today when i called the tatasky kolkata centre, the number of which is [protected] they didn't receive for the first couple of times and when they did receive and i told them about this they spoke very nastily in hindi. They abused in hindi. It was a horrible horrible nightmare. I was on the verge of tears. The way they spoke. I never thought this is how tatasky treats their customer. This gaurav yadav sold this package to another family in our apartment. And they faced similar kinds of harrassments hence they decided to leave tatasky now. And i think i am going to do the same now after my experience today. But you people should definitely take some action against such people who tells lies to customers and is ruining your name in the market.

I have complained since last 11th aug 2017 ..4 days to change the tatasky+ setup box every day i am calling to tata sky customer care they are telling it will sort out but till now 15th aug 2017 it is not sorted i have complained yesterday 5 times but they have not sorted today when I complain they told today is 15 th aug holiday no one will come since last few days I have complaint several times but my problem is not sorted all today what to do now...?...

Today at 1.55 pm,. A phone call has been come from this no. [protected] and told me that i am calling from tata sky and informed about a new channel of fitness and our discussion was going for 12 minutes and i told him that the channels which r having with me right now, i could not manage my time to enjoy these channels so please don't provide any extra channel, however he told me ok, u just look at channel no. 110 which is free now and if you not interested than don"t subscribe this channel. After sometime 2 nos. Messages have come into my registered m. No. Regarding the activation new channel and the subscription. Now i want to stop the channel no. 110 (Fitness) right now. Also want to ask how could tata sky authorities can forcefully add any additional channels beyond the permission of subscriber.

I got a problem in my tata sky connection. I contacted to customer care. They registered my complaint. But i get my problem solved within a few minutes. Then i again contacted to customer care a and told them to cancel my complaint. A technician visited to my home after complaint cancel without contact me. And wrong charge deducted from my account without do anything.

My subscription id: [protected], my tata sky television services are down at present for me and all customers in my tower.
When i asked your rep he same check many things even after me saying that 4 of my neighbors are also facing same issue.
After some conversation he disconnected the call without confirmation of complaint.
I don't think this attitude will help them

My sub id is [protected].
Last 3 days my set top box is not working due to problem in digi card.
Your executive will charge me 225 for home visit which is not fare as i am already using your products & services last 10 years.
Not satisfied with the kind of approach given by your customer executive.
Give me other option or forcefully i have to change to other service provider.

Dear Sir,

This is for your kind information that sir, since 2.30 PM we are not able to view the TV programmes due to unavailable of the signal after short spell of rain.

Earlier two months back, similar things was happened but your services were not received in time except many sweets of words in my registered Mobile from some gentlemen and ladies. Even nobody visit the site to look after and short out the problems. I think this will not serve the purpose of the customer which ultimate restore after one day. VERY NICE SERVICE INDEED!

Now I request you kindly short out this type of problem permanently and relieved the customer for viewing the TV programmes. On the other hand if your service persons are not able to solve the problem permanently then I request you kindly reimburse the REMAINING PERIOD MONEY in my Bank A/c.

Hope you will take the necessary action at the earliest and intimate me accordingly.

Regards

S K DATTA
78/1 'P' Road
P.O. : Netajigarh
Howrah-711108

Last 3 days i am calling in TATA Sky customer care. but still, we do not get a solution and there is no one responsible person to solve. and there are putting my complaint canceled without resolving. and msg that do call again in customer care.there is too much and very very bad service of TATA - DTH

In my account my name has written s. V. Tarn, i have to correct it with s. V. Vithal. Pl accept this request, and also plz provide me message when it will be correct on my registerd mobile number. I want it to be corrected it by shortly. Because, in my other personal accounts it has writen s. V. Vithal itself, so i also want to be corrected in tata sky account.

Complaint date: 16 july 2017
I am a bit new tatasky customer. I have suspended the connection for a month and did top-up after that. But the status was still deactived. I didn't find time to call customer service immediately. I called up a day later, i came to know that i have to switch on the set top box while doing recharge. My account got activated then. But the charges started from the top-up date not activation date. The reason they have given is they didn't receive complain on the top-up date. I didn't use the connection for a day but i have paid for it.
The support team very well know that the customer account is deactivated and they could not benefit from it. But they are not ready to change the valid date. They kept on saying it is my problem that i didn't call them on time. I was totally unhappy with their response and policy.

Hi,
I have made numerous complaints on phone with different reference nos: z069t2p & 1-[protected] with regard to wrong charges being levied on my account.

On 18th or 19th july i made a request for a new remote control as my old one stopped working. The new remote was delivered in couple of days at my residence to my servant. When i came home, i checked the remote and realized that the remote was full of scratches and looked like a used remote. I immediately raised a complaint for the same.

In the meantime, my annual package was also due for renewal. I made the payment of rs.11600/- for annual renewal of my primary and secondary connection + charges for the remote i purchased from you. Few days later your service representative visited my house again and this time handed over the remote to my mother. My mother told him to take back the damaged remote which was delivered few days back, but he refused and told us that someone else will come as his job is only to give the remote.

Few days later, i was shocked to see my account details that the charges for remote have been deducted twice from my account, due to which my secondary connection could not be renewed on annual basis and now i have been charged on daily basis.

This is totally ridiculous as i never made a request for 2 remotes, rather the second request was just to replace the faulty remote you had given few days earlier. I tried explaining this to each of your executive on phone and talked to the team leader twice, ms. Pooja patil & ms. Pooja sharma who provided me with the above reference numbers.

On sunday, 6th august, i received a call from your billing department who confirmed to me that someone will come and pick up the remote and the charges will be reversed and my annual package for secondary tv will also be renewed. But unfortunately, on 8th august i received an email from tatasky claiming that all the charges have been correctly put and there won’t be any reversals.

I have made it abundantly clear many times that i have been charged wrongly twice due to which my annual package could not be renewed and i have been made to suffer. Right now, i again talked to someone, but twice they disconnected my call as they know that nothing can be done.

These are totally unethical and unprofessional working attitude adopted by tatasky as they know that the customer has already paid for full year and he can’t go anywhere else. I have tried enough and right now raised a dispute for the charges of rs.11600/- with my credit card through which i have paid the money. My credit card team has also suggested me to file a fir as tatasky didn’t provide me with the service i had paid money for.

This is just a matter of rs. 300 for a remote which should have been reversed and my annual package should be renewed. I will request you to kindly do the needful or else i will be forced to take legal action in this matter.

Thanks & rgds,
Rattandeep singh
Journalist

My m visa not work last 8 days. I was registered complaint many times but not work my m visa. No reward me. Only disappointed me. Many times I was said my problem in senior level but always fake commitment.

My registered mobile no. I [protected]
My customer id[protected]
Account no- [protected]
My registered mobile no- [protected]
Dear it's my last mail. My m visa problem now contenew. How can recharge my tata Sky recharge in m visa mod. Ur service very poor. I have no options I can remove my account soon

Respected sir,
I the user of you company's tata sky is disappointed by your services given to the user. I have subscribed and paid for the hd channels for the whole year but i cannot even see a single channel of hd+1 from past 1 month this is very disappointing from your company. I have complainted for it and the engineer came once and couldnt detect the fault. We have paid for the channels for the whole year and cannot view it. I kindly ask for your services again. Please fix it we cannot view our channels,
I hope you would help us this time. Thank you

Submit a complaint
Tata sky id no - [protected] without consent of mine channel active smart manager has been activated at my tata sky set up box and deduct my validity get reduced by 10 days. Though presently it is free under pilot project how you can deduct my account. I do not want this channel. Hence deactivate this channel with immediate effect under itimation to me

Dear sir
I have purchased a tata sky connection from one of my friends and the same connection is on the name of mr Inderjeet Singh.
Sir subscriber id no is [protected].
Sir registered mobile no is [protected].the no is mine ie Mr Sukhdev singh.
Sir now i want to change the above mentioned subscriber id of tata sky from the name of previous owner Mr Inderjeet singh to my name ie on the name of MR SUKHDEV SINGH as early as possible.
I shall remain greatful to you.

My Subscriber ID : [protected]

I was not aware so far that even the Tata Group is indulged in
cheating its Customers and that to Such a Cheap Extent.

I called the Customer Care and asked for my Recharge plan. I was
informed that if I recharge by Rs 199, my One month plan will be
active for one Month.

Also, I had requested to deactivate my other three Connection and keep
only Primary connection Active.

So, I did a recharge of Rs 199, through order no : [protected] 29 July 2017.

Again I called the customer care and to my Surprise I was again asked
to do recharge of Rs 50 for I dont know some mysterious reason. They
should have earlier explained me that I should recharge for Rs 249
instead of Rs 199.

Still I did recharge again for Rs 50 through order no : [protected].

And now the Worst situation in which I'm is that my Account is deactivated.

This is worst kind of Service from Tata Sky and Tata Sky is a totally
Fraud Company and every one is a cheater here.

I have called the Customer Care so many times, all are talking nonsense.

I request you to kindly activate my account with my Plan.

Thanking You

Nanji Khimji Thakakr

My tata sky connection is not working since last month. i have made complain 15days back but have not received any help. i tried reaching customer care so many times but they are not helping. I have already paid 1 year subscription. my subscriber id is [protected]. kindly look at the matter.

Dear sir.
This is to inform you that i have changed several times my package to 99 package.
But all activities are eyewash to me.
Your helpline no. Toll free no. All are useless. Only i have recharged my money and wasted it. Always you are cutting my money.

Pls. Change my monthly package to rs.99.00. Where star jalsa (Bengali)
Is available.
Regards
Rajat
Id: [protected]