Tata Sky Complaints & Reviews

We had your tata sky connection before two months we are facing some technical issue we called custcare they visited our place after 2 day's and they told us your set box need to be change and you will get 3 months free hd channels and now they are saying that you need to pay rs 600/-we geve rupees to the excutive and from next day are set top box is disconnected and today we called the custcare they are saying you need to recharge and then set top box will be activated we are not going to recharge for 3 months pls come and take your set top box we don't need it

Please find below details of online recharge through netbanking of federal bank done around 8.30 pm on[protected], but the recharge is not being updated in my tata sky account even after about 16 hours.

Either refund my rs.285.00 to my federal bank account or update my monthly recharge of the following account

My tata sky id is[protected], my rmn is [protected]

Federal bank statement for the recharge is given below:-

Name and address of the account holder: mr. Chandra deo narain.
Kamta path, near vishnu place
East boring canal road patna g p o
Bihar - 800001. India


Account no : [protected] customerid: 22365531 account currency: inr account category: 35047
Statement of account from[protected] to[protected] statement date:[protected]:57:23
Sl. No - 1. Tran date[protected]
Particulars fn/shp/[protected]/l2363_ tata sky/tech process ecom
Value date[protected] tran type - transfer cheque details withdrawal - 285.00 deposit balance amount - 22, 949.16

This is a computer generated statement which need not normally be signed. Contents of this statement will be considered correct if no error is reported within 21 days of the statement date.

I placed a request to install Tata sky & agent confirmed the date as 13th June 2017 for engineers to come for installation

I got call from engineers who again confirmed the date & time for visit.

On the day of visit I waited whole day and late evening I got message that the engineer visit has been cancelled.

When I called the customer care saying why they cancelled when I was waiting entire day, they said they will look into the matter. After that I did not get call back.

The day after on 14th June again the agent who took the order for installation called asking what happened. I told him that his engineers cancelled the confirmed visit without my knowledge. While I kept waiting. Agent said he will look into the matter. I am still awaiting the callback.

One agent from customer care called on 14th afternoon ASKIN what the issue is... I explained him everything, but he is again pointing the engineers have closed the call and maybe the installation has already been done.

I asked for senior person to talk to me, he put me on hold and then said senior will call me back. I am still awaiting the call.

Tatas as an organisation believed in commitment promises dedicated and highest quality of service delivery. What do you guys believe???

Spoiling the name of Tatas the bunch of jokers.

Dear
Sir /madam
My tata sky Id no [protected]
My tata sky old Number is a lost
My tata sk
y old number [protected] change my new member
[protected]

Please my new
Number [protected]
Reins service .

Thanks
You
Deelip kumar

My subscription id: [protected]
Mujhe call pr offer di gae thi k ager mai ek saal ke lie rechage krta hu to mujhe ajj ke din ke lie[protected] rs tk ka gift voucher milega jise mai amazon.in ya flipkart.com pr redeam krwa skta hu laiking rechage ke baad mujhe koi voucher nhi mila.
Maine voice call recording bhi send ki leking koi resolution nhi mila

Hi i am trying toll free number but it is not taking my complain
Register mobile no [protected] hemant madhav, i have tata sky dish tv which is not working plz give me call on [protected] and solve my query asap

Hi this in regards to the complaint i have registered with cust care team and nodal officer about not able to view tata sky services for last 5 days and unfortunately no1 has able to help me and have juz ended up giving false assurances, do know who is responsible to take care of this issue, but is services not resumed by tom, i am ok goin for disconnection, have attached all the text messages revived from tata sky about a technical staff visit appointments and unfortunately no1 had turned up in last 4 days

My tata sky connection was not receiving signal since 10 june. Despite repeated requests and complaints, technician did not visit the site. On every call, an assurance was given that complaint will be attended to in 2 hours which never happened. Matter was escalated to supposedly senior officials. Technician kept giving appointments but never turned up. People on call centre have no knowledge of how to resolve a complaint. They have no control as to when and how an issue will be resolved. They are programmed to say only one things like robots "we are very sorry. You will get a call back in 2 hours". Absolutely disappointing.

Dear
1st.in my absence tata sky boy came and installed hd set top box instead of sd set top box. My parents did not understand that.

2nd. On[protected] after calling several times to the dealel (Uday shankar chakraborty, siliguri, west bengal. Ph. [protected].) for resetting the set top box, but he simply ignored. Being a senior citizen it was not tolerable.
So, plese take serious action to this matter.
Thanks.
Jyotish kanti baisya
[protected]

Sir/madam,
I am arivuselvan. My id is [protected]. I want to seeing sd channels are equal to hd channels size (Fit to 42" tv screen) & quality. Particularly sports sd channels are waste to seeing football matches. Please solve the sd channels problems...

Thanking you;

K. Arivuselvan

Mobile no: [protected]
E-mail id : arivu. [protected]@gmail.com

As per subject i want to change ownership name

Id no=[protected]

New name - ganesh lotankar

It was purchased from previous owner of my house in 2010. That time it was normal set top box. Then i replaced it with tata sky hd plus in 2012. I have requested customer service agents many time to change the name of owner but i was told that it can not done.

You are requested to look into the same and change the ownership on my name.

Relation with old owner - earlier owner of the house i purchased.

Repeatedly we r getting msgs from tata sky that the representative will come on the particular date for visiting to give new connection but waiting since 3 days till date no one has come rather contact for the said issue. Called customer care service also but they couldn't satisfy us. Worst customer service and false assurance from the company side every time.

Company just demands money no service in favour of that very poor dth company should be banned in india
I am the tata sky for more than 5 years, unfortunately problem occurred before 6months, many time shown on the screen that "your set up box is not receiving signal", that is no signal problem. I had complained and your technician visited at my home and also charged rs. 200/-.

I am facing no signal problem many times but when talk to your executive, he said that technician will be visited and he will charge rs. 200/- everytime he will visit

My question is that why you pay rs. 200/- every time when signal problem and again problem restarted...

Hii.. I'm using tata sky since 5years and there was no issues till last may but suddenly my tv started showing your settop box is unable to receive the signals.. When i call the customer care they fix a physical visit from their technical executive but no one visits my house and before even the given time is expired they are canceling my complaint with no intonation.. Till now i have given complaints for around 6 times but none of their executives have come and resolved it..

Customer id [protected] existing package super saver pack. Very often he set top box does not receive signals and i get a display for zee kannada to pay rs 10 and for suvarna kannada to pay rs 5. Is this disturbance is for non payment. Since i am covered n southern super saver pack and getting these channels so far without extra payment, please let me know whether i have to make additional payment.

Hi my subscriber is is [protected]
As per offer shown in tv screen
If i do a recharge of 786/- i must get 1000/- rs
But unfortunately after i recharged my setup box with 786/- rs what i got is the same recharged amount,
The extra amount 214/- rs as per offer was not credited into my account

Hi my subscriber is is [protected]
As per offer shown in tv screen
If i do a recharge of 786/- i must get 1000/- rs
But unfortunately after i recharged my setup box with 786/- rs what i got is the same recharged amount,
The extra amount 214/- rs as per offer was not credited into my account

I have a tatasky dth subscriber id no.[protected] and subscribed for dhamak mix with malayalam channels as free south indian addition. Now i noticed that axn, active guru and hd are added unknowingly costing monthly fees amounting to rs.360/- per month. I tried to delete these additional packs, but not succeeded.

Kindly arrange to delete axn, active guru and hd permanently as i now do not require these channels. I need only south indian malayalam dhama mix channels costing around rs.285 or so.

Kindly do the needful and confirm as otherwise i am not going to recharge tatasky and may continue with the old sundirect set of box.

Santhosh mj
[protected]

Dear sir/madam,

I am the tata sky user since 5 years, unfortunately problem occurred before 1-2 years, many time shown on the screen that "your set up box is not receiving signal", that is no signal problem. I had complained and your technician visited at my home and also charged rs. 200/-.

I am facing no signal problem many times but when talk to your executive, he said that technician will be visited and he will charge rs. 200/- with one month warranty.

My question is that why you pay rs. 200/- every time when signal problem and again problem restarted after 1 or 2 month.

Every month signal problem automatically resolve before payment due date.

I think tata sky are cheating with subscribers and created signal problem for unnecessarily charging the money.

I don't want to pay any more for technician visit. I am frustrated from your service. Your service is very bad. I want give you "0" rating for that.

Please resolve the issue as soon as possible otherwise i have to move other dth services.

Regards,
Ugan gupta
[protected]

Consumer id - [protected]

I have requested for re installation of tata sky at my new home on 05-june-2017. I requested for a convenient timing between 10-11 in the morning for which i was given an appointment for today (08-june-2017) 10.30 am.
I received a call at 10.52 am from number [protected] requesting for home visit. When asked for the delay the guy told the timing starts now only.
Again i got a call at 10.55 am from [protected] when a lady started arguing about the timing. As per her 25 minutes delay is acceptable and its not 11 now so we are in time.
At 11.02 am i got a message from tata sky that your wo#xp38w42 is on hold.
From the customer point of view i am disappointed by the service quality from your end. Waiting necessary action from your side to be done at the earliest

I am writing this due to your poor service on your part of job.
Every time (Of 8-10 times calls) i am making but as usual calls are always in que. There are hardly any chance to lodge a complaint atleast. And the assurance that the issue will get resolve within 2 hrs will come true only in dreams.
This is the worst service response i have ever seen.
And you are the people who call us for 100 times in a single day to remind the low balance in the account and ask to recharge soon.
Awaiting a call on rmn from your executive to solve the problem on priority.

Regards
Babubhai mehta