Tata Sky Complaints & Reviews

Dear team i am a long subscriber of tata sky and my subscription id is [protected] i got a message that if i do the recharge with 786 then i will get 1000 rs. In my account and when today i did recharge with same amount i got only 786 instead of 1000 and when i call customer care then they answered me that there is no offer for me like this. So i am very disappointed by it pls resolve the issue.thank u

Sir

I had taken my set top box connection​ from my brother's friend but now we are not get in touch but now i want to change subsciber name then how could i change old subscriber name to new subscriber.

Regards
Annu

Current connection

Subscriber id : [protected]

Name : annu

Rmn : [protected]

Address : v. P. O. Mehlana sonipat,...

Dear sir

I regret to inform you that we have spoken with your customer care several times to stop subscription of tata sky fun learn, however our complaint have not been addressed.

We request you to immediately stop tata sky fun learn channel, and continue only standard package of rs285 for month

Subscription no:[protected]

Regards
Monica bodalia

This is the 4th time I am complaining. Three technician visited with no results. Complaint is still there. Last visit I requested to keep the complaint live for a day which was agreed to but no one followed up the next day to know the status. I am really disappointed with the kind of service I am encountering for the first time. Can someone responsible look in to the matter and attend on priority? Thanks. Santosh Sub id [protected]

My subscriber id of tata sky [protected] recently i replaced secondary sd box to hd & paid 1000 inr like what ever required for up-gradation later on done temporary suspension but tata sky fellow debited 399 inr for hd offer without intimation, furthur called several times customer care but the amount been not reversed in my account.
Sanjay
[protected]

I do not receive any information about deactivation . i was recharge always annually this time sky people told me that grands sports pack is not going on and the annual charges are more . kindly do needfull regards

AVINASH PAREEK
[protected]
[protected]@GMAIL.COM

My client id no is [protected]. On sunday (4/6/17) suddenly my set top box stopped receiving signal. I tried to find out what went wrong. I came to know that tata sky person has come to the society to sortout another custmer, s complaint has disconnected my connection from the dish. I lodged the complaint the same day nothing was done i could not watch india pakistan match. Since then i am following my complaint everyday but my complaint is not sorted out inspite of talking to senior people. My connection is more than 4 years old and i am shocked with their unprofessional attitude. I can, t figureout why my connection was disconnected and why am i being harassed in spite of having enough balance in my account. This unprofessional attitude is not first time. Is this the way they treat their customers once connection is taken. I am seriously thinking to switch to another service.

I am mehul chikane. My subsriber id [protected]. I was 3 times call your custmer care. But not properly respons me. And my problem is not solve. Your custmer service is not good. I was not satisfy your service. Your custmer care service not speak in english ya hindi. He speak in other language. So not properly responce.

Aaj hi maine complaint ragister kiya tha ki no signal kar ke. Aapka banda aake check karke gaya. Us se problem solved huva nahi karke usne comman dish machenic ko bhej ta hoo aise bola.1houer ke bad bhi koi response nahi to maine fir se aapke2 helpline or call kiya. To unone bataya ki complaint cancelled ki he.
I am shocked. Ye kya ho raha he. Iske liye me savere se ghar pe hoo.
2 nd time complaint log kiya
Aab messeg aaya kal sham ko banda aayega.
Mere ghar 3 connection he.
Yahi service he old custemor ko.
Mera mob no [protected].
Jasmin
Siddeshvar garden. Kolshet rd, dhokali
Thane.
Please solved my problem

Hi tatasky team,

My account rmn - [protected] has been deactivated due to your poor customer service. I'm calling for an offer from may 10th onwards and asking for an offer from your end before my annual subscription pack got expired on may 20. But, due to your negligence and poor customer service, my annual subscription got expired and till now there is no response from your backend team. No one is taking the responsibility and trying to solve my pending issue. Its almost one month and still i'm raising request for an offer daily. Meanwhile i would like to say that 2 weeks back one guy called me from your backend team and gave me hd access for free of cost. But, i was in a meeting while he called me. So, i told him to call me back after 2hours. But, that fellow closed my ticket and didn't respond after that. Then, again and again i'm raising request for the same. If you dont have any offers, pleas tell me. So that i can opt for airtel or dishtv for an annual subsription which is less price and more channels for the same price amount tatasky offers.

Dear team,
Its really shocking that tata being so loved brand in india is pathetic in services for their tata sky venture. I have given two complaints about signal issue and the local guy visited two times for the same reason but the issues still persist. When he does the master reset then signal lock gets unlocked but as he leaves the premises and we switch off the set top box then again restart the signal is repeatedly getting locked. I am using 2 tatasky connections since last 7 years in kanpur but the issue pertaining to dehardun is severe. Even your helpline people are not that trained to resolve the issue on call. I hope i will get the prompt revert from your help desk with final resolution as i am a bit frustrated by such casual approach of such an iconic brand.
Kindly check my complaint records on your recorded system. My registered mobile number is [protected].
Regards
Smrita khanna
Alternate number [protected]

With regards it is to bring to your kind notice that i gave a missed call from my registered mobile number for the activation of star sports costing rs 60 but wrongly you have activated start sports hd rs 175.
Hope you will look over the above matter and you will refund the amount in my account as soon as possible
Else i have to deactivate my account.

Thanking you
Shakti aggarwal

Recharged my tata sky account through paytm. Entered my alternate mobile number instead of registered mobile number. Haven't received either top up in my account nor have i got any money back in my paytm or credit card. Paytm helpline says that tata sky has accepted the money while tata sky helpline says that they have bounced back the money. Been 4 days and neither my tata sky is working nor have i received the money back.

Dear sir/madam

My name is shivaji ningappa patil and my tata sky id no.[protected]

I have a complane that i need change for registred delete my old mobile no.[protected] and please issue new moblie number [protected]

In future my process in your company with my new mobile no.[protected].

So please you update my new mobile no.in your system.

Thanks,

Hi I just called Tata sky customer care to report that the channel 305 Miniplex is not coming rest everything is coming the executive Gaurav Kumar was very rude and telling things which were not required and arguing with a valuable customer it's totally unprofessional an when you tell them I will take it to your superiors they are not afraid an challenge you do what ever you can.

I don't know what you people are up to but you really care about your customers?? That is the thing i really do not understand okay.. This is my tata sky id-[protected]
From one week there is no connection since the whether is not clear.. Your services are not at all satisfying your cuatomers.. Neither you pick up your customer care calls i just don't want my tata sky thanks a lot i want a deactivation

My subscription i'd is [protected]. We have the bumper package according to which all the sports channels are included in it. Icc champions trophy have startedited andand we are unable to view it from last 2 days as star sports 1 and 3 both normal and hd is blocked while all other sports channel is working fine. I have been calling customer care from yesterday at least 5 times and everytime i receive is a false hope saying the problem will be resolved in 2 to 3 hours. One of the customer care officer even bother to register my complaint and this i realised in yesterday evening when the i called back again to get a feedback. Still i am standing without my problem solved. I have my parents who are senior citizens who are hooked for the match. But they are unable to view it. We are very upset with the service and the responses from cc officers

Nikita mukhopadhyay

Please note that your call centre representative wanted us to agree to include your Tata sky Dance studio which we refused. Yet, he included it and now we are made to pay for it. Pl get it deleted immediately. VKShrivastava

Dear manager

Customer care tata sky india.

My name is daleep singh mahra i am a regular user of tata sky since 2012. My id is [protected] and my registered mail id is [protected]@gmail.com and my mobile no is +91-[protected]. I am living in 200/16, shivaji nagar gurgaon pin code is 122001. On 26th may 2017 my tata sky adopter has burned to get it resolve at home i cut the adopter from middle and plugin directly, because of this my set top box is also got damaged. To get this resolve i am calling to tata sky customer care ([protected]) since 27th of may 2017 every day.

Customer care is registering my complaint and the person they are allotting in my area is telling to me that the box is damaged therefore i have to install tata sky again from zero that means i have to buy a new tata sky connection, unfortunately that dealer/ service engineer is the only one for my area.

Yesterday again i called to tata sky told all those story, i got the reply from that my adopter and set top box will be change with the cost of inr 675/- if the service engineer allotted to my area will not contact to me than tata sky will take action against him.

Till by now after 28 hour i didn't receive any call from service engineer person. Now i am requesting you to take appropriate action against that service engineer and bring the solution to my by tomorrow at any cost.

On coming monday i would be going to consumer court.

I recharged inr 560 recently 6-7 day back and my tata sky is not working and my balance is reducing even my set top box is not working. I need my all money back and i will switch from tata sky to other service provider.

Regards

Daleep singh mahra

Last year in may 2016, my children were here on vacation and I got installed the second set up box, told them I require only for one month. But after that made requests to disconnect it not only on phone but from
their outlet in South City-1, that person who does the recharge made my complaint and I was told it is being disconnected from today onward. But to my surprise it is always being charged. So, without using the second set up box I am being charged for it.
Definitely I am thinking of alternative TV programme set up very soon. Frustrated by the Tata sky people behaviour and service/
Asha Ahuja
Tata id no. [protected]
phone [protected]