Tata Sky Complaints & Reviews

Dear tata sky, my name is "kiran tadvi" with tata sky subscriber id [protected]; whose named you have wrongly saved as sachin on your site; to verify my genuinity you can contact me at: [protected]; & my email id is tadvi [protected]@gmail.com

And my addresh at-piparvati po - dabhavan ta - dediyapada dist - narmada so change my addresh kindly

My registered no. Is [protected].
I had recharged som of rs350 on 23-03-17. For kids dhamal pack after contacting ur executive. And after doing recharge had called ur executive to activate my plan without hd. It has clearly mention at that time also.. still on 9th april i got a txt that ur plan will be disactivate so kindly recharge so had cAlled ur executive named kailash on 11th april, 17. He took my complaint and i got a call from back office on that same day. Ur executive clearly tells me that ur plan will be deactivate by 21-4-17. And hd pack has been deactivate. Still my connection is disconnected on 13-04-17. And had called ur executive today she tld me that we dnt have any update o[censored]r complaint and u have to done recharge today... didnt got this all issue.. kindly gave clarification of the same.

I have a complaint that my rmn has been changed so i kindly request you to change my rmn...
My future mobile no. ([protected])
For any inquiry my no. Is [protected] please change my register mobile no. Into[protected]
My id no.[protected]
Thank you

On 4th April we have registered complaint stating that our account I'd deactivated after the payment. Several agents have disconnected our calls without any resolution at last we decided to close the subscription. One of the agent from complain desk called bhanu contacted and convinced not to cancel and he will be sending an engineer free. Only if there is metal replaced we need to pay. Which was agreed. Now again after the visit of engineer it does not work and account has been deactivated when trying to contacts agent like sandhya and Shivam Kumar disconnected the call

Hi,

My Tata Sky ID is [protected], earlier the recharge amount was 560 now it is showing above 700. It was our experience that without any prior request they are keep changing the monthly plan and automatically the amount is getting deducted from the balance.

Request to restructure the plan as earlier.

Thanks and regards,

Rajiv Gaikwad

[protected]

I lot of time calling to customer care but there is no response i thing there was no body and any body not taking serials and lot time calling in ur customer no any not its wrest service given tata sky to customer because of i suffering last 3 month and my details given below
i'd no.[protected][protected]
i already package taken one year pls refund amount me because o[censored]r service very poor
my contact no was [protected]

I am an old subscriber of Tata Sky D T H Services with an add-on T V along with the main connection. It is over a week now that there is a sudden disruption in services to the add-on T V. Each time one switches it on or shifts to the next channel. a message appears asking the viewer to pay for the desired channel, besides redirecting to the site from which to effect the same. It is stated that I have no dues outstanding against me; having cleared the last bill on 31 Mar 2017 paying Rs 850/- (including charges for the add-on T V).

I would, there fore, request that the present impasse be sorted out at the earliest.

Dear sir,
we change setup box from SD to HD yesterday but not started till time.
pls start immediately .

my tatasky id no. [protected]
mob-[protected]

My name is wrong entry. Please change my name

Dear Sir/Madam

My Name is Abothula ramesh and My Tata Sky ID No.[protected]

I have a complane that I have lost my old mobile no.[protected].

In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected] ).

So please you update my new mobile no.in your siystem.

Thanks,
Ramesh A

I'm Rajiv having Tata Sky DTH connection ID [protected] having technical issue in my connection and can't get any signal, I have requested tatasky they sent person to check charged me Rs.200 for doing nothing says there was some loose connection at Terrace satellite, this was the 3rd time.
already two times they charged recently for same kind of issue. Customer care promised me that they won't charge but they deducted from my account balance. It must be resolved without any charge and customer representative responded unethically and rude.

Please look and intervene with Tata Sky way of charging wrong fees with customers, this is very bad.

I, Govind Saluja having Tata Sky DTH connection ID [protected] having issue in service since yesterday. When I tried to book complaint with Tata Sky CC, they asked me 200rs charges for visit of their executive to check the issue only. When I asked them on what basis you are asking 200rs charges, if the problem not identified in my house. I told them I checked all connections well inside my room and all is well connected and either issue at Terrace satellite OR your end so why you are asking fees for outside my home problem. It must be resolved at your end without any fees but they don't want to listen me and her customer care executive Miss Shewa responded bluntly and unethical way .

I need your support to check with Tata Sky why they treated and making money unethically from customers . They did not take my complaint yet and ask me if I am ready to pay then only send executive .

Please look and intervene with Tata Sky way of charging wrong fees with customers .

My tatasky id is [protected], two months ago i have replaced the box by paying money, now again the box has damaged, after my complaint, they demand me rs 200 for visiting engineer + box charge, i cant pay this amount, kindly stop my connection and issue me cheque of my balance amount in my id.

Dear sir,
I would like to bring to your notice that my tata sky connection (Digicomp serial no.[protected], vc no.[protected]/[protected]
Is being misused by some unauthorised person.in my opinion this can't happen without the involvement of any tata sky employee.

You are requested to look into the matter & do the needful as i have suffered losses because my recharge amount is being utilised by someone else.
I am attaching herewith the screenshot which i have received from tata sky
Regarding the person who is using my connection.

Thanks

Dhruv bhasin
Farm no.2, chinar drive
Dlf farms, chattarpr,
New delhi
M. No.[protected]/[protected]

I am the existing customer of the Tata sky.
i have shifted my house and contacted tata sky for relocation.
The Tata sky team says it is two task. One is de installation and another is installation.
this is how they are misguiding the public and making money.
In fact the relocation means removal and refixing. but they are showing it as two different task and making money.

They are making fools to public.

We have heard that the Tata Sky Group has already got a bad name when it comes to customer service, the pronunciation and language of staff is more than just pathetic and similarly their IVR system and commitments.
Also the best part is that if you are not satisfied with their customer service, you can write to their Nodal Officers as mentioned on their website and again the bestest part is that on their website itself they have mentioned that -"Benchmark- The benchmark for redressal of complaints through the Nodal Officers is ten days", just imagine!!! a consumer writes to a nodal officer for immediate support and Tata Sky has the statement above mentioned on their website that it would take 10 days !!!
Please check the attached image.
No wonder people have moved to Dish TV or Airtel for superior support and services.

Actually, my name is Habibur Rahman Mollah. RMN is [protected].and in my account I couldn't register my Redmi 3s prime mobile. When ever I entered my RNM, to login. It shows an error massage. like you device has already registered in an another tatasky account. But truth is I have never ever registered this device on tata Sky online TV before..

I have to removed the to additional pack of my list STAR SPORTS CRICKET AND STAR MOVIES

Dear sir/madam

My Name Is hari Singh and my Tata sky id.[protected]

I have a complaint that i have lost my old mobile no.[protected]

In future my process in your company with my new no.[protected] and
in future you contract me my new phone no.([protected])

so please you update my new mobile no in your system

thanks

Regard
Hari singh
mobile no.[protected]

What pathetic customer service from your end. The people from senior desk (Kavya, Santosh, Amrita, Sweta) are not at all responsible in taking up complaints seriously. My set top box is not receiving signal from past 2 days but it has yet not been resolved. I am loosing my patience as after taking your premium services, i am not being served well. Same problem has occurred again in past 10 days, i didn't expected this kind of customer experience. If i would have not paid for an yearly subscription from you people i would have definitely discontinued with your services. The complaint was raised on 4th April 2017 and it has been more than 24 hrs that it has been taken into consideration. Do you people actually care for your customer/ customer service? I already have an answer, NO! If you cannot handle complaints, kindly shut down the company.